
the quality of care at this home provides excellent standards of careJ W(Sister of Resident/Service User)

Her self confidence increased, she was encouraged to exercise, enjoyed her hobby of bird watchingKathryn L(Daughter of Resident/Service User)

What more can I say other than what a happy and welcoming environmentRoger F(Brother of Resident/Service User)

the quality of care at this home provides excellent standards of careJ W(Sister of Resident/Service User)

Her self confidence increased, she was encouraged to exercise, enjoyed her hobby of bird watchingKathryn L(Daughter of Resident/Service User)

What more can I say other than what a happy and welcoming environmentRoger F(Brother of Resident/Service User)

Marian House is an exceptional care home for older people located in Sutton Coldfield. The nursing home has been awarded a ‘good’ rating by the Care Quality Commission (CQC) report in April 2023. With the most recent refurbishment completed in 2022, the nursing home is spacious, modern and beautifully presented.
Marian House offers a comprehensive range of 24-hour nursing care services for the elderly. Residents enjoy an exceptional lifestyle with access...
Care Provided by Marian House Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 42 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The fixed room rate is £1612 per week
The price(s) shown are provided by the care home. Contact Marian House Nursing Home for full pricing details and T&Cs.
Contact Marian House Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Owner
- Walmley Care Home Ltd
- Private Owned
Person in charge
- Anna Whitehouse(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2022
- Number of floors: 1
Room Information
- Single Rooms (42)
Visiting
- All visitors should contact the Front office management to arrange a tour.
Parking
- Free on-site parking and free street parking available
Marian House Nursing Home Reviews (53)
Marian House Nursing Home has a Review Score of 9.9 (9.850) out of 10, based on 22 reviews in the last 2 years.
Over all time Marian House Nursing Home has 53 reviews.
He was there for a very short time and was cared for with the utmost respect, nothing was too much for any of the staff to do for him or his family.
Words cannot express my gratitude and respect for all at Marian House.
Thank you for making his passing so very peaceful.
Thank you so much for taking the time to share your kind review. I truly appreciate your feedback, and I will make sure to pass your comments along to the entire staff team. Your input is valuable, and it helps us continue to improve our service. Compassionate Care is our number one priority. Once again, thank you for taking your time to provide this review - it means a lot to us.
My husband came and stayed at Marian House for 4 weeks of respite. He was looked after very well by all the carers and staff. I would choose Marian House again in the future if needed. Thank you.
Thank you so much for this review. I shall ensure we pass on your comments to the staff team. Thank you for taking the time to send a review.
The management and staff go out of their way to ensure I am kept up to date on how my wife is settling in and also they keep an eye on me as they know I am very sad that I had put my wife into care.
Thank you so much for your lovely review. We are so happy that you chose Marian House for your wife and that she settled into our little family so quickly. She is a delight to be around as is her family. Thank you.
The management were excellent, caring staff, kind and helpful nurses on hand if you need help. Lunch not bad, tea same each night, needs variety. They try to entertain the patients to make their stay a happy one.
Thank you for taking the time to leave a review for us and for your lovely feedback. The management team are currently working with the catering team on reviewing the meal choices we have on offer, this is an ongoing area of focus. We always welcome feedback from residents and families. We have...
My 92-year-old mother moved into Marian House at the beginning of November 2023 following the death of her husband and a subsequent stroke and heart attack. She has a lovely, bright, airy room and is very well cared for by the wonderful staff. Everyone is friendly and welcoming, and she has settled in very well after living independently and caring for my father for many years. It was a great shock to us, but we are glad that she is safe and happy. I would highly recommend Marian House based on our experience.
Thank you for such a positive review; we take great pride in our home and the care that we offer to our residents. It has been wonderful to see your mother settle into life here and also to welcome your family into the home. Thank you for your support and for taking the time to recognise our...
My brother has been a resident for over four years, having been discharged from the hospital into care at the start of the Covid 19 pandemic. He had a complex, self-neglecting medical history and could be very difficult to manage. The staff were extremely patient and adapted their care and routines to my brother's needs. It took a long time, but my brother is now well-settled and very well cared for. His medical conditions are stable, and he enjoys banter with his carers. It is such a relief to know he is safe and well cared for. The home has a happy atmosphere, and all the staff, from management to carers, back office, cleaners and caterers are extremely helpful. Thank you to all.
Thank you very much for taking the time to leave such a positive, in-depth review. It is great that your brother is well-settled here; providing outstanding care is always our aim, and we take great pride in this. It is a pleasure to welcome families into the home, and we hope that all families...
The staff are very friendly and caring. Can't do enough for you. Treat the residents like family and have helped settle Mom into the routine. They find time to spend with Mom if she is upset or has difficulty eating. The food looks really nice. We are really glad we chose Marian House to look after Mom.
Thanks so much for your 5-star review and your kind words, they are greatly appreciated. It is a pleasure to look after your mom and to welcome you all into the home. Providing exceptional care and looking after our residents in every way is our highest priority. I will pass your kind words on to...
My mother is here for end-of-life care. Everything about this care home is exceptional. All the staff are so kind, professional and polite. The home itself is very well maintained with nice decor. The interior was recently painted. My mother's room is clean and tidy with everything she needs. We were told to make the room as personal as we wished which was nice. A highly recommended care home.
Thank you very much once again for your positive review, I will pass the comments on to the team.
The office staff go over a beyond to help you with any concerns you may have and are very responsive to getting these resolved.
Highly recommend Marian House.
Thank you so much for taking the time to write such a kind review. We take pride in providing exceptional care standards for all our residents and also in ensuring that communication is to the same high standard. I will pass on your comments to all the team here; they really are greatly...
The staff are very friendly and helpful. Nothing is too much trouble. Mum is looked after, and they cannot do enough to make sure she is well-kempt, fed and kept comfortable. They treat Mum with respect, and even with her dementia, they have time to talk to her. They include her in activities and try to encourage her to take part. The home is kept clean and tidy, and it is a pleasure to go into. I have the greatest respect for the carers for their patience and understanding. I’m so pleased Mum ended up there. I have no doubt she is in a wonderful home with lovely, caring people.
Thank you so much for your very kind review; it is so much appreciated by all the team here. I will pass on all your kind words to the staff. We take great pride in the care we provide and in our dementia care. Thank you for your support; if there are any areas you feel we could improve on or any...
What more can I say other than what a happy and welcoming environment is projected by every member of staff. And there is nothing better than a smiling face to help anyone forget their troubles. I can't think of a nice place for my sister to have spent her last days. Thank you to all at Marian House.
Thanks again for your kind words.
Dad has been a resident at Marian House Nursing Home for 18 months now, and we are really happy that he is well looked after, safe and cared for by the team. His room is always nice and clean whenever we visit, and we can sit in privacy there to spend some quality time with him. Dad has settled in here lovely now, and he has a lot of friends with the staff. The back office team have always been incredibly helpful and supportive from day one, which goes a long way. Compared to two previous care homes Dad was in, this is so much better as he wasn’t looked after properly, and we get a lot of comfort in knowing Dad is safe here in these difficult circumstances. Well done, and thanks to all the team.
Thank you so much for taking the time to write this very kind review. We take such pride in providing exceptional care for all our residents and also in ensuring that communication with our resident's families and loved ones is open and receptive. I will pass on your comments to all the team here;...
I am very happy with the quality of care given to my brother. Whilst he is a resident at this care home, the quality of care at this home provides excellent standards of care from management to domestic, kitchen, care, etc. This home is extremely warm and inviting from all of the staff with excellent communication skills, ie management and staff are extremely supportive of my brother whilst he is in their care. The standards of cleanliness and excellent standards of hygiene are of high standards, providing healthy, nutritious meals are provided for all residents. I am happy that my brother is in the right place for care.
Thanks for the excellent review and for taking the time to write such a thorough review. We take great pride in delivering excellent care and maintaining high levels of communication; it is our aim to develop outstanding care. Thanks for taking the time to write your very kind review. As always, if there is anything you need or we can help with in any way, please do not hesitate to let us know.
My mom has vascular dementia and is bedridden, I work full time and it gives me peace of mind to know the excellent care she is given. Mom can’t participate in activities because of the severity of her condition, but could do the music therapy in her own room, they are excellent from the managers to the cleaning staff they always chat with me when I visit and with my mom.
Thanks again.
Very welcome from staff, clean and tidy and polite staff. We were very impressed with the nursing home, the staff even heated up the dinner we bought in for our cousin and my husband.
Thanks again.
I am always kept up to date with what is going on with her.
The communication is very good between myself and the home.
Your sister is a pleasure to care for, as it is to welcome your family into the home when you visit.
If we can assist in any way at all, or if you have any further feedback, please do not hesitate to let us know.
Thanks again.
Dad has been in Marian House for 5 months and he has settled in well. The staff/carers are lovely and care for Dad well. All his needs are well managed. Dad's room is always clean as are the corridors and common areas.
As always, if we can assist with anything, or you feel there can be any improvement we welcome any feedback.
Thanks again for taking the time to write this great review.
From the initial contact with the office manager, who could not have been more helpful and understanding, the staff have helped us navigate Mom's move into nursing care. The home is always beautifully kept and the atmosphere is friendly and caring. They have helped us all adapt to this phase of Mom's life with dignity and respect.
Thanks again
They keep us well-informed about medical issues and are regularly in touch with us. The home is always clean and has a lovely feel about it when you walk in. The staff are very friendly and approachable and happy to help if we need anything.
We strive to develop relationships with the families that we welcome into the home, thanks for recognising this, and our aim is to provide...
As a volunteer, I visit Marian House weekly to administer Holy Communion to two residents. During the visit, I usually have some brief discussions with staff and always feel welcome. I find the staff to be both friendly and accommodating. Particular mentions go to the Activities Co-Ordinator, the on-site manager, and the lady who distributes the refreshments. Also, fellow visitor - the hairdresser.
We always aim to provide a welcoming atmosphere.
Thanks again.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 April 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
3 Bed Vacancies
Posted: 27 July 2026We have 3 vacancies
News (31) & Events (0)
- 19 Dec 2025
Thank you for visiting us and singing for the residents.
- 18 Dec 2025
A big thank you to the family that wrote to say thank you for the care we offered to their loved one, saying "you made her feel cherished, calm and...
- 17 Dec 2025
?? Christmas Fayre Success! ?? A massive thank you to everyone who joined us and helped raise an incredible £470! Special thanks to our amazing team, our wonderful volunteers, and...
There are no upcoming events for Marian House Nursing Home.
Awards / Recognitions (3)
- 15 Apr 2026Recipient: Marian House Nursing Home
- 09 Apr 2026Recipient: Marian House Nursing Home
- 01 Apr 2026Recipient: Marian House Nursing Home
Meet the Team (14)

I have been a Registered General Nurse for over 20 years. I have a BSc Hons in Health Studies, NVQ Level 5 in Leadership and Management and Mentorship in Nursing Practice. I have also completed Lead to Succeed and Rise programme with My Home Life England. I worked in the NHS in various settings for 10 years and then started work in the Care Sector in 2012.
At Marian House, we have a wonderful team, and I am a firm believer that when you have a happy staff team, the positivity spreads to everyone.
We receive lots of positive feedback about how caring and friendly the staff are, and that the atmosphere is warm and welcoming. We focus on getting to know your loved ones to ensure we deliver person-centred care with family and friends’ involvement.
It is so lovely to hear the laughter in the corridors when staff and the people that we support are interacting with one another. There is a strong ethos here to treat people how you would like to be treated yourself, encouraging independence, individual choice and preferences.
We are always here to help with any questions or queries you may have. We look forward to welcoming you to our home

I qualified following a degree course in Learning Disability Nursing in 2016, and I joined Marian House in 2021 as a Nurse. I progressed into the Clinical Lead Role in 2023, Deputy Manager role in 2026.
I am very passionate about ensuring the people that we support receive person-centred care and love being able to make a difference in our residents' lives, spending time listening and talking to them.
I am always looking to improve standards and the experience for those that we care for.

I have a great relationship with all of our residents and their family members.
I might be the first person you meet at the door or the first person to take your call if enquiring. I will always try my best to help you, wherever I can.

Louise has recently joined the team here at Marian House and brings a wealth of knowledge and experience. Louise loves cooking for others and seeing the enjoyment that eating tasty and nutritious food brings. Louise leads the Kitchen team by example by keeping high standards.

Michelle leads the domestic team, maintaining high standards whilst trying to make it home from home. Michelle loves to interact with those that we care for, getting to know them and their preferences.

I joined this great team in April 2021 as a care assistant, progressing to Senior Carer later that year. I took the role of Lead Activity Coordination in March 2024 after helping out with activities and finding that I loved the job and wanted to do it permanently.
Before joining Marian House, I worked as a Care Coordinator for a domiciliary care company as well as a dispenser in a pharmacy. I worked at both for several years before deciding to move over to nursing care.
I have found a passion for End-of-life care as well as Dignity in care. I have done a lot of training on these subjects which aids me in providing this care for the residents here at Marian House. I have just qualified in my NVQ Level 4 in Lead Adult Care, which I am very proud of. I love my job and thoroughly enjoy bringing joy and smiles to the resident's faces and lives, as well as coming up with new ideas and finding entertainment groups for the home.
Outside of work, my husband and I and our dog spend a lot of time outside, whether it be in the garden, gardening and looking after our pond, or going out for walks around our local Park. I enjoy playing the guitar, and my dad and I have regular jamming sessions, to our neighbour's dismay.

Lorraine qualified as an adult nurse in 2013 and began her career caring for older adults within acute medical settings. She spent seven years working on frontline wards, where she developed a strong passion for delivering compassionate, person-centred care and supporting patients and their families through challenging times. Lorraine found this work incredibly rewarding and valued the opportunity to make a meaningful difference in people’s lives every day.
In 2020, Lorraine left the NHS to pursue a new challenge as a Clinical Lead Nurse within the private sector, later progressing into a management position. While she enjoyed developing her leadership and organisational skills, she realised how much she missed direct patient care and the relationships built through hands-on nursing.
Lorraine loves working at Marian House because of its warm, family atmosphere and the genuine dedication shown by the team towards residents’ well-being. Lorraine is passionate about creating a safe, happy, and supportive environment where residents feel respected, valued, and truly at home. She particularly enjoys building close relationships with residents and their families and feels proud to be part of a team that delivers high standards of care with kindness, dignity, and compassion.

Rose is a compassionate and dedicated nurse with a special interest in palliative and end-of-life care. She is committed to ensuring the people we support are cared for with dignity and respect, while also supporting families through some of their most difficult moments.
She holds regular support groups for relatives, creating a safe space for loved ones to share experiences, ask questions, and feel less alone. In addition, she facilitates support sessions for staff, recognising the emotional impact of caring for residents at the end of life and promoting wellbeing within the team.
Through her empathy, leadership, and unwavering commitment, Rose truly makes a meaningful difference to residents, families, and colleagues alike.

Tash recently won the Community Champion Award for giving her time, skills, and energy to support Marian House and its community

Arvjola has a special interest in Nutrition, hydration and also manual handling. She is currently studying NVQ level 4 in Management and Leadership to develop her skills even further.
Arvjola was recently a winner of the Innovation and Initiative Award for introducing new ideas or improving ways of working at Marian House.

Emmanuel is a favourite amongst the team and also among the people we support. His quiet and reassuring manner brings comfort to those who need it. He shows dedication and commitment every day and ensures that everyone is safe and happy.

Jay has worked in care for nearly 30 years and loves to support not only the people we care for but also reach out to their families, especially during the transition when moving into a care setting from home. He is there to offer reassurance, a listening ear and advocate on behalf of those who may not feel they have a voice.
Jay was recently presented with the Residents' Choice award for making a meaningful difference to their lives.

Bless has been at Marian House since 2022 and has a special interest in infection control. Bless recently won the Team Player of the Year award for outstanding collaboration and support of colleagues.

Tracey says the best part of the job is making a difference to the lives of those that we care for. Tracey is a valued member of the team and always helps out where she can. Tracey recently won the Marian House Outstanding Commitment Award for consistent dedication to Marian House’s mission and values
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