
the quality of care at this home provides excellent standards of careJ W(Sister of Resident/Service User)

Her self confidence increased, she was encouraged to exercise, enjoyed her hobby of bird watchingKathryn L(Daughter of Resident/Service User)

What more can I say other than what a happy and welcoming environmentRoger F(Brother of Resident/Service User)

the quality of care at this home provides excellent standards of careJ W(Sister of Resident/Service User)

Her self confidence increased, she was encouraged to exercise, enjoyed her hobby of bird watchingKathryn L(Daughter of Resident/Service User)

What more can I say other than what a happy and welcoming environmentRoger F(Brother of Resident/Service User)

Marian House is an exceptional care home for older people located in Sutton Coldfield. The nursing home has been awarded a ‘good’ rating by the Care Quality Commission (CQC) report in April 2023. With the most recent refurbishment completed in 2022, the nursing home is spacious, modern and beautifully presented.
Marian House offers a comprehensive range of 24-hour nursing care services for the elderly. Residents enjoy an exceptional lifestyle with access...
Care Provided by Marian House Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 42 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The fixed room rate is £1612 per week
The price(s) shown are provided by the care home. Contact Marian House Nursing Home for full pricing details and T&Cs.
Contact Marian House Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Owner
- Walmley Care Home Ltd
- Private Owned
Person in charge
- Anna Whitehouse(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2022
- Number of floors: 1
Room Information
- Single Rooms (42)
Visiting
- All visitors should contact the Front office management to arrange a tour.
Parking
- Free on-site parking and free street parking available
Marian House Nursing Home Reviews (53)
Marian House Nursing Home has a Review Score of 9.9 (9.850) out of 10, based on 22 reviews in the last 2 years.
Over all time Marian House Nursing Home has 53 reviews.
Mom was looked after in her last days which helped us not only with the transition of having to come to terms with Mom going into a home, which she never wanted to, enabling us to feel comfortable with this as we knew this was our only option.
Thank you all for looking after our mom.
Once again, thanks for taking the time to leave such a great review.
However, the staff were incredibly kind and supportive and made her transition as easy as possible. Special thanks to staff who held her hand in the early days, when family weren't allowed to.
Since the very first day, the staff have been amazing. They work incredibly hard, to ensure that every aspect of my mom's life runs smoothly.
The staff treat my mom more like a friend, rather than a resident, she is so happy.
This is so comforting and reassuring for her family, we need not worry about a thing, as we know that my mom is receiving the best care. As she lives in an extremely happy environment and she loves her cosy room.
The home itself is well-equipped, spotlessly clean and very welcoming.
We can't possibly put into words, the level of gratitude we feel towards the staff of Marion House.
We always strive to...
My mom is on end-of-life care. Her care is excellent, I can go home knowing she is being looked after and in good hands. She has dementia which is horrendous for us seeing her suffer so need to know she is safe. They always let me know how she is doing and any problems I have they help any way they can.
Once again, thanks for taking the time to review us, and I will ensure the staff hear your kind words.
Thanks
The nurses are fully qualified and administer any medication. We are kept informed of changes to our mum, whether it’s her health or if they are concerned about her well-being. The home is not the biggest, which is one of the reasons I like it. It is more personal and the staff have time to stop and talk to you.
The staff know my mum really well which is comforting for our family.
If I raise any concern it is dealt with immediately which is reassuring.
As...
Absolutely lovely nursing home. My mom is having ‘end of life’ care and she is so well looked after with lovely staff. Nothing is too much trouble. They look after her as if she was a member of their own family.
Once again, thanks for taking the time to review us.
In the time my sister has luckily spent at Marian House she has received wonderful care. The staff have looked after her in a most loving and sympathetic manner they have also treated her family and friends excellently. I would recommend them wholeheartedly to anyone.
Thanks once again for taking the time to write such an amazing review, I will pass your kind words onto all the team.
Looking for a care home that will suit your loved one is difficult and visits often just showcase facilities. Standards of care are more difficult to judge. Marian House Nursing Home is one of the best and I thank the whole team for the care that gave me peace of mind and gratitude.
Thank you very much Margaret, for taking the time to review our home and for your kind words. It was a pleasure to care for your husband and also to welcome you into our home. I will ensure your comments are passed on to all the Marian House team. Thank you also for continuing to take the time to visit us.
I would highly recommend Marian House Nursing Home. Mum moved into the home in April 2022 where she resided until she passed away in January 2023. Mum had struggled in her previous home but we saw her come to life when she joined residents and staff at Marian House. Her self confidence increased, she was encouraged to exercise, enjoyed her hobby of bird watching and other very meaningful activities. The garden is lovely and Mum was actively encouraged to engage in outdoor activities. As a retired Occupational Therapist who has a particular interest in older adult care, in particular dementia care, I observed staff uphold my mum's dignity, acknowledging her lived experience of dementia. When Mum left notes to the milkman outside her bedroom door listing all the household items she needed for that week she was supported by staff to preserve her special identity, to remember the busy mum and primary school teacher she had once been. Staff were always very supportive to us.
Thank you for such a positive review, we take great pride in our dementia care. It was our pleasure to see your mum become so at home here and how quickly she settled in. Your kind words and hearing that you can recognise the effort that we make here in all areas of care and especially to preserve the dignity of residents are really appreciated by us all here.
My aunt had been a resident of Marian House for over two years until she passed away a few days ago. The care she received was on the whole very good, for many staff it was a vocation not just a job who were excellent and very patient. If problems arose, which over a two year period were inevitable, I would go straight to the manager who would act immediately and find a solution to rectify the situation. My aunt was treated with respect and as an adult, she was allowed to make her own decisions and given choices with her care. I can't say her care was always excellent but I don't think this is the case in any residential facility but the management team always encouraged feedback both positive and negative to help improve things. I would like to thank in particular four members of staff for always making myself and my aunt welcome and for going above and beyond for my aunt's welfare. A special thanks goes out to the hostess who was simply exceptional.
Thanks Beverly, for your kind words, they are truly appreciated by us all here at Marian House. Your thanks to the hostess have been passed on, it is lovely to hear that their hard work is appreciated.
The management team are very approachable and will always offer help if required.
The staff are always busy. I would like to be able to chat through my mother's updated situation a little more but this is being resolved by the patients care records being available via wifi soon.
I would recommend this centre to anyone who has a relative who requires nursing care.
Thank you for your kind words, they are really appreciated by all of us at Marian House. Thank you once again.
10 mm steel nut tied to the end of the light pull, wardrobe door that can only open a few inches as it hits the wall mounted tv bracket, items from a previous person who had room 32 left in draws. No rail on the side of the bed.
We would invite you to come in and discuss this further in person if you wish.
Thank You.
Always looking to improve the facility and care package for my brother. The staff and management team are very professional, proactive and extremely helpful. Well done.
However rather than find fault, to my delight I became fully aware of the dedication to provide maximum professional care to all residents. Marian House staff have the compassion and all other fine qualities to comfort each resident and satisfy their loved ones of ultimate care given.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 April 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
3 Bed Vacancies
Posted: 27 July 2026We have 3 vacancies
News (31) & Events (0)
- 19 Dec 2025
Thank you for visiting us and singing for the residents.
- 18 Dec 2025
A big thank you to the family that wrote to say thank you for the care we offered to their loved one, saying "you made her feel cherished, calm and...
- 17 Dec 2025
?? Christmas Fayre Success! ?? A massive thank you to everyone who joined us and helped raise an incredible £470! Special thanks to our amazing team, our wonderful volunteers, and...
There are no upcoming events for Marian House Nursing Home.
Awards / Recognitions (3)
- 15 Apr 2026Recipient: Marian House Nursing Home
- 09 Apr 2026Recipient: Marian House Nursing Home
- 01 Apr 2026Recipient: Marian House Nursing Home
Meet the Team (14)

I have been a Registered General Nurse for over 20 years. I have a BSc Hons in Health Studies, NVQ Level 5 in Leadership and Management and Mentorship in Nursing Practice. I have also completed Lead to Succeed and Rise programme with My Home Life England. I worked in the NHS in various settings for 10 years and then started work in the Care Sector in 2012.
At Marian House, we have a wonderful team, and I am a firm believer that when you have a happy staff team, the positivity spreads to everyone.
We receive lots of positive feedback about how caring and friendly the staff are, and that the atmosphere is warm and welcoming. We focus on getting to know your loved ones to ensure we deliver person-centred care with family and friends’ involvement.
It is so lovely to hear the laughter in the corridors when staff and the people that we support are interacting with one another. There is a strong ethos here to treat people how you would like to be treated yourself, encouraging independence, individual choice and preferences.
We are always here to help with any questions or queries you may have. We look forward to welcoming you to our home

I qualified following a degree course in Learning Disability Nursing in 2016, and I joined Marian House in 2021 as a Nurse. I progressed into the Clinical Lead Role in 2023, Deputy Manager role in 2026.
I am very passionate about ensuring the people that we support receive person-centred care and love being able to make a difference in our residents' lives, spending time listening and talking to them.
I am always looking to improve standards and the experience for those that we care for.

I have a great relationship with all of our residents and their family members.
I might be the first person you meet at the door or the first person to take your call if enquiring. I will always try my best to help you, wherever I can.

Louise has recently joined the team here at Marian House and brings a wealth of knowledge and experience. Louise loves cooking for others and seeing the enjoyment that eating tasty and nutritious food brings. Louise leads the Kitchen team by example by keeping high standards.

Michelle leads the domestic team, maintaining high standards whilst trying to make it home from home. Michelle loves to interact with those that we care for, getting to know them and their preferences.

I joined this great team in April 2021 as a care assistant, progressing to Senior Carer later that year. I took the role of Lead Activity Coordination in March 2024 after helping out with activities and finding that I loved the job and wanted to do it permanently.
Before joining Marian House, I worked as a Care Coordinator for a domiciliary care company as well as a dispenser in a pharmacy. I worked at both for several years before deciding to move over to nursing care.
I have found a passion for End-of-life care as well as Dignity in care. I have done a lot of training on these subjects which aids me in providing this care for the residents here at Marian House. I have just qualified in my NVQ Level 4 in Lead Adult Care, which I am very proud of. I love my job and thoroughly enjoy bringing joy and smiles to the resident's faces and lives, as well as coming up with new ideas and finding entertainment groups for the home.
Outside of work, my husband and I and our dog spend a lot of time outside, whether it be in the garden, gardening and looking after our pond, or going out for walks around our local Park. I enjoy playing the guitar, and my dad and I have regular jamming sessions, to our neighbour's dismay.

Lorraine qualified as an adult nurse in 2013 and began her career caring for older adults within acute medical settings. She spent seven years working on frontline wards, where she developed a strong passion for delivering compassionate, person-centred care and supporting patients and their families through challenging times. Lorraine found this work incredibly rewarding and valued the opportunity to make a meaningful difference in people’s lives every day.
In 2020, Lorraine left the NHS to pursue a new challenge as a Clinical Lead Nurse within the private sector, later progressing into a management position. While she enjoyed developing her leadership and organisational skills, she realised how much she missed direct patient care and the relationships built through hands-on nursing.
Lorraine loves working at Marian House because of its warm, family atmosphere and the genuine dedication shown by the team towards residents’ well-being. Lorraine is passionate about creating a safe, happy, and supportive environment where residents feel respected, valued, and truly at home. She particularly enjoys building close relationships with residents and their families and feels proud to be part of a team that delivers high standards of care with kindness, dignity, and compassion.

Rose is a compassionate and dedicated nurse with a special interest in palliative and end-of-life care. She is committed to ensuring the people we support are cared for with dignity and respect, while also supporting families through some of their most difficult moments.
She holds regular support groups for relatives, creating a safe space for loved ones to share experiences, ask questions, and feel less alone. In addition, she facilitates support sessions for staff, recognising the emotional impact of caring for residents at the end of life and promoting wellbeing within the team.
Through her empathy, leadership, and unwavering commitment, Rose truly makes a meaningful difference to residents, families, and colleagues alike.

Tash recently won the Community Champion Award for giving her time, skills, and energy to support Marian House and its community

Arvjola has a special interest in Nutrition, hydration and also manual handling. She is currently studying NVQ level 4 in Management and Leadership to develop her skills even further.
Arvjola was recently a winner of the Innovation and Initiative Award for introducing new ideas or improving ways of working at Marian House.

Emmanuel is a favourite amongst the team and also among the people we support. His quiet and reassuring manner brings comfort to those who need it. He shows dedication and commitment every day and ensures that everyone is safe and happy.

Jay has worked in care for nearly 30 years and loves to support not only the people we care for but also reach out to their families, especially during the transition when moving into a care setting from home. He is there to offer reassurance, a listening ear and advocate on behalf of those who may not feel they have a voice.
Jay was recently presented with the Residents' Choice award for making a meaningful difference to their lives.

Bless has been at Marian House since 2022 and has a special interest in infection control. Bless recently won the Team Player of the Year award for outstanding collaboration and support of colleagues.

Tracey says the best part of the job is making a difference to the lives of those that we care for. Tracey is a valued member of the team and always helps out where she can. Tracey recently won the Marian House Outstanding Commitment Award for consistent dedication to Marian House’s mission and values
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