Neville Williams House

8-14 Greenland Road, Selly Park, Birmingham B29 7PP
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9.7 40 Reviews
  • Neville Williams House, Birmingham
Neville Williams House provides nursing care and is located on a quiet road in Selly Park, very near the park itself and a short walk from the Pershore Road. It has its own 12-bed specialist dementia unit, Bluebell Walk.

The team strive to enrich the lives of residents with personalised care, ensuring that every need is met with warmth and dedication. As a charity, every penny of its profits is reinvested into BCOP's nursing homes, enabling them to continually improve, innovate, and provide exceptional care.

The home has three communal lounges, the on-site Forget-Me-Not pub, which can also be reserved for family celebrations, a pet farm, a replica train carriage used for reminiscence therapy, a hairdressing salon and laundry. All rooms are en-suite and several have been refurbished in 2020 to make them more accessible for residents using wheelchairs, creating en-suite wet rooms and repositioning electricity points to be within easy reach.

Activities are designed around the interests of individual residents. Staff ensure residents’ privacy and dignity are respected at all times and support residents to make their own decisions about their care where possible.

Please watch the video to get a taste of the home.

As well as permanent care, BCOP provides short-term and respite places, as well as day care. Get in touch to find out more or have a look at the informative fact sheets on their website.
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Care Provided by Neville Williams House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 50 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1000 – £1300
  • Self-Funded Residential Dementia Care: £1200 – £1600
  • Self-Funded Nursing Care: £1100 – £1600
  • Self-Funded Nursing Dementia Care: £1497 – £1600
  • RESPITE Self-Funded Residential Care: £1497 – £1600
  • RESPITE Self-Funded Residential Dementia Care: £1497 – £1600
  • RESPITE Self-Funded Nursing Care: £1497 – £1600
  • RESPITE Self-Funded Nursing Dementia Care: £1497 – £1600

Fees starting from £1100, average fee £1598. Fees could be higher, depending upon individual care needs and staffing levels required to deliver appropriate care.

These prices are only a guideline, please contact Neville Williams House to find out the exact price for your requirements.

Contact Neville Williams House to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Neville Williams House to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in Charge

  • Amy Beasley (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2008

Room Information

  • Single Rooms (50)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (50)

Visiting

  • Family and friends are able to visit at any time.

Parking

  • Neville Williams House has its own car park.

Neville Williams House Reviews (40)

9.7

Neville Williams House has a Review Score of 9.7 (9.730) out of 10, based on 14 reviews in the last 2 years.
Over all time Neville Williams House has 40 reviews.

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Review from Nicola H (Daughter of Resident) published on 7 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the moment we looked round Neville Williams we knew he would be in good hands. When he needed more help in May 2025, the care home lived up to all our expectations. I visited every morning and my mother every afternoon and the carers, cleaners, cooks, activity staff, laundry service, maintenance
staff, managers etc have always had a smile on their faces and been kind and considerate to everyone. They would always stop to talk to him showing genuine interest in what he had to say. The carers and nursing care were phenomenal. The longevity of the carers at NW just goes to show what a lovely nursing home it is, or they'd leave! If my father had a medical issue, the nursing staff would contact the GP Practice, get a response the same day and start new medications straightaway when required. They always listened to our concerns and his end of life was as calm and dignified as anyone could wish for. He really was in the best place and that's Neville Williams. I thoroughly recommend it.
Reply from Amy Beasley, General Manager at Neville Williams House
Thankyou for your feedback it is heart warming to hear such positive experience , all the staff at the home strive to ensure that the standard of care is of the highest level and staff genuinely…read more
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Review from Caroline M (Daughter of Resident) published on 22 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad has only been in Neville Williams for three weeks (previously in another care home for over 2 years where we never felt dad was really safe and cared for)
Since dads arrival at NW we can finally see the level of care we had always hoped he would receive. The difference is like night and day. We
finally feel he is in safe hands.
The home is spotless, feels really homely, and every single member of staff we have met is resident focussed. Residents aren't just left in their rooms or beds, they are up, clean, shaved etc and involved in what's going on, whether it's tea out in the garden or in the lounge with other residents with staff to hand. Staff are positively interacting with the residents, and it's so lovely to see. As a family we visit approx 3 times a week, and we've never found dad just left to his own devices, he's always involved somewhere.
Dad was discharged from hospital on end of life care, but the team have helped him improve massively. We are so happy to have found NW.
Reply from Amy Beasley, General Manager at Neville Williams House
Thankyou for your wonderful review it is so heart warming to hear the positive experience you feel now your father is being cared for at Neville Williams . Our aim at the home is to provide a caring…read more
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Review from L W (Son of Resident) published on 3 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our mom was a unique character who cared for all more than herself. Neville Williams House returned this favour to my mom. They gave a special sould a special space to take her last breath. What they have done with their garden is so lovely and was the perfect space for my mom to be connected to nature
which made her so happy. I couldn't of wished for a space and a caring community which is at Neville Williams House. From cleaners, health care assitants to nurses they are so incredible.
Reply from Amy Beasley, General Manager at Neville Williams House
Thankyou for your lovely words you mom was a unique lovely lady and it was a privilege to be part of her journey . We are pleased mom enjoyed the gardens and she had that connection to nature and…read more
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Review from A C (Friend of Resident) published on 13 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
There was a lovely, homely atmosphere. The staff were kind and respectful to the residents.
Everywhere was clean and well cared for, and as visitors, we were made welcome.
Reply from Amy Beasley, General Manager at Neville Williams House
Thankyou for your feedback its great to hear you felt the home had a welcoming atmosphere and that staff were responsive and caring towards residents and visitors
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Review from C T (Niece of Resident) published on 14 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My uncle only spent a short time at this wonderful home following transfer from hospital, I would like to say thank you to all who looked after my uncle, so caring, friendly and looked after him well, I know my uncle had the best care possible
Thank you x
Reply from Amy Beasley, General Manager at Neville Williams House
Thankyou for your lovely review it is wonderful to have such positive feedback , we are glad the home was able to support your uncle and that the care he experienced had a positive impact .
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Review from Jane R (Daughter of Resident) published on 27 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 94 year old mother, who suffered from dementia, moved from a local Care Home to Neville Williams House in November 2024 as she needed more specialised care.Mum's lovely light room was always clean and tidy and overlooked the garden.She spent the last few months of her life supported by a wonderful
team of Carers and Nurses who coped heroically with her challenging behavior, always staying patient, kind and respectful to her.All the Staff and Managers there were so friendly and gave us lots of support and good advice.My family and I would highly recommend Neville Williams House to anyone looking for an excellent Nursing Home.
Reply from Amy Beasley, General Manager at Neville Williams House
Thankyou for your kind words it was a honour to care for mom and she is missed by all the team at Neville Williams .
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Review from J M (Sister of Resident) published on 28 February 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My sister has been a resident in Neville Williams House for 19 months. Her comments on the carers who look after her are, "Nothing is too much trouble for them.", " They are always polite and say please and thank you", "They want to do all they can to help me".
I, too, have always found the carers
cheerful, polite and helpful. I think they do a difficult job, and yet they have a caring and supportive attitude. They should be commended.
Reply from Amy Beasley, General Manager at Neville Williams House
Thank you for your review. It is always great to hear that you have witnessed kind and caring attitudes from the staff at Neville Williams. We want to ensure that all care we deliver is of a high…read more
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Review from M M (Daughter of Resident) published on 20 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been in Neville Williams House for 3 weeks now, she is very poorly and was transferred from hospital to this home.
I cannot praise them enough, as a nurse myself, I can be over-critical of healthcare, but the care they have provided is exceptional, they manage every aspect of care with
great care, respect and to a very high standard. The management of the home is excellent and the staff delivering the care are second to none.
As soon as she arrived she was allocated a named nurse, who has been really supportive to my brother and I and is really skilled at managing patients with end-stage dementia.
Both of my parents have been in a number of homes over the last few years, and my only regret is that we didn't find this home sooner.
Reply from Amy Beasley, General Manager at Neville Williams House
Thankyou for your review the staff at Neville Williams are dedicated to the care we provide to our residents. It is very heart warming to hear how touched you have been by the care you have witnessed…read more
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Review from Elizabeth M (Daughter of Resident) published on 7 October 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
My dad is a resident at Neville Williams, Birmingham. The carers seem to truly like him and know him (as he is now.) They treat him with respect and love. The lounges and corridors are very nicely done out with a lot of care. I'd like more activities, crafts, and singing to happen.
Reply from Amy Beasley, General Manager at Neville Williams House
Thank you for your lovely review, the staff always strive to get to know residents well taking a genuine interest. Please speak directly with our activity team for any specific activities you would…read more
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Review from Michelle M (Daughter of Resident) published on 3 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care that my mom receives at Neville Williams House is excellent, the staff are kind and caring and go the extra mile to make sure she is comfortable, all the staff hold different qualities and together they make a great team that puts the wellbeing of the residents first. As a family member whose
parent is on palliative care, you feel supported at all times as they wrap their care around you as well as your loved one. Thank you Neville Williams House.
Reply from Helen Gore, CEO at Neville Williams House
Thank you so much for taking the time to write a review, and I am so happy to hear that you feel supported as a family, as well as finding the care provided to your mom to be of the best quality. We…read more
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Review from Sharron C (Daughter of Resident) published on 3 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff gave a warm friendly welcome, so polite and really caring and really took good care of my mother. Respect, cleanliness, comfort and support were just fantastic. The bedroom was so cosy, with plenty of room and felt like home from home. Couldn't have wished for a better place for my poorly
mom to stay and knowing just how well she was looked after and cared for. A big thank you.
Reply from Amy Beasley, General Manager at Neville Williams House
Thank you for your lovely review, the staff always strive to provide that warm loving caring environment and its great to hear this is the experience felt by yourself and the family. Thankyou for…read more
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Review from Barbara B (Sister of Resident) published on 15 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I could not fault the care my brother had during the 15 months he was in the home. All the staff were considerate and understood my brother's personality. Since my brother's passing both my sister and I have been treated with kindness and consideration.
Reply from Amy Beasley, General Manager at Neville Williams House
Thank you for your kind words your brother will be missed by all the staff at Neville Williams.
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Review from John F (Friend of Resident) published on 26 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My personal experience of Neville Williams House (as a friend of a resident) over the last 2 years has been exemplary. The staff in all areas are welcoming, friendly, attentive and caring in all matters. I got to know them over 2 years and was always welcomed with a smile, which matters!. My friend
received such wonderful care and attention and became a much loved resident. I would highly recommend Neville Williams House to anyone considering care home services for a family member. Real care delivered with compassion.
Reply from Amy Beasley, General Manager at Neville Williams House
Thank you so much for your kind comments it was a pleasure caring for your loved one I am glad you felt so welcomed when visiting.
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Review from Frank B (Husband of Resident) published on 21 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A calm environment, the staff are very attentive and efficient but most of all genuinely caring of residents and supportive of their families. The team are well-managed in an orderly fashion. Activities were good. Residents were treated with a high level of respect. It was a most peaceful place for
my wife to spend the last months of her life.
Reply from Helen Gore, CEO at Neville Williams House
Thank you so much for taking the time to leave us a review. I am so happy that you found all areas of our service to be of a good quality, we know how important it is to create happy environments for…read more
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Review from Jean D (Wife of Resident) published on 25 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has been a resident at Neville Williams House for over 15 months, where he continues to get excellent care. He has been very settled during this time which is due to the patient, friendly care given by those who look after him and in particular those who work closely with him throughout the
day and night. Our whole family appreciate the welcoming, friendly warmth shown by all staff members.
We feel a part of the home too and are very happy in the knowledge that when we walk away we are leaving my husband in safe hands.
Reply from Amy Beasley, General Manager at Neville Williams House
Thank you for your review, so glad that you feel your loved one is well cared for by the team at Neville Williams.
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Review from M M (Wife of Resident) published on 7 September 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband has been at Neville Williams House for three and a half months. He has been treated with great kindness by the staff, as have I. They are always willing to communicate about him. I particularly appreciate the 'Portal' I can use this on my phone or iPad to see his routines, how well he is
eating and drinking and even his mood - all in real-time. This is particularly reassuring on the days that I am unable to visit him.
Reply from Amy Beasley, General Manager at Neville Williams House
Thank you for your kind words so glad you are enjoying the care portal and that is offers such reassurance.
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Review from Bernie M (Daughter of Resident) published on 25 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly care home with excellent staff who really care about the residents. Lovely gardens for the residents to use and the food quality is excellent. Residents definitely 'feel at home'.
Reply from Helen Gore, CEO at Neville Williams House
Thank you so much for taking the time to review Neville Williams House. I am delighted to see that you rate us highly, we are very proud of our wonderful staff team and the services they deliver.…read more
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Review from Ann M (Daughter of Resident) published on 24 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Neville Williams House is a wonderful care home. My Father has been there for two and a half years. During that time my Father and our family have formed a lovely relationship with all the staff within the home, from the entertainment team, maintenance team, support staff, nursing staff, management,
housekeeping and kitchen staff. Nothing is too much trouble and support is available for all of us especially when we have tough days.
Reply from Helen Gore, CEO at Neville Williams House
It's a real pleasure to read such a wonderful review, thank you so much for taking the time to leave your comments. Our wonderful team deliver services we are truly proud of, and it is a privilege…read more
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Review from A O (Partner of Resident) published on 9 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My lady partner has only been in the home for two weeks. I used to own a care home, so I know what I am looking for. I found the home very clean and thoughtfully furnished. The staff are exceptionally good with visitors and residents.
Reply from Helen Gore, CEO at Neville Williams House
Thank you for taking the time to review Neville Williams House, I am so glad that you are happy with the home and staff, we are very proud of it! Please do speak to the manager there if you feel there…read more
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Review from J B (Daughter of Resident) published on 29 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother has been at Neville Williams House for almost a year and during that time I have always been delighted with the care that she has received. The staff all know Mum and always address her by name. She is always treated with kindness, dignity and understanding.
I particularly like the open door
policy where I can visit at any time. The garden is gorgeous and we are particularly fond of the animals - going into the garden feels like a trip out.
I would like to thank all the staff and management for everything that they do to make Neville Williams House such a welcoming place with such a warm feel.
I was absolutely dreading my dear Mum going into care but I can see that she is in a fabulous place where she is very happy. Thank you, everyone.
Reply from Debbie Sigston, General Manager at Neville Williams House
Thank you so much for your lovely review. We are so happy that you chose Neville Williams House for mum and that she settled into our little family so quickly. She is a delight to be around as is her…read more
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Current Review Score: 9.7 (9.730)

Overview of Review Score

The Review Score of 9.7 (9.730) out of 10 for Neville Williams House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.730 for Neville Williams House is calculated as follows: ( (125 Excellents x 5) + (34 Goods x 4) + (2 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 163 Ratings = 4.73
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Neville Williams House is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 14 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 Sep 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (3)

Amy

Amy Beasley

Job Title: General Manager Joined: 2015

I have worked for BCOP for a number of years first starting at Neville Williams house as a nurse and then transferring to our sister homes. I have recently returned to Neville Williams as General Manager

Jackie

Jackie Simpson-Birkett

Job Title: Care Manager Joined: 2022

Jackie worked as a nurse at Neville Williams House for several years before being promoted to Care Manager in 2022.

Libby

Libby White

Job Title: Activities Coordinator

Libby has been part of our team at Neville Williams for many years and she organises activities and events for the whole home to enjoy.

Frequently Asked Questions about Neville Williams House

What types of Care is Neville Williams House registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders & Alcohol / Drug Misuse are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Neville Williams House have?

There are 50 Single Rooms.

What are the Facilities & Services at Neville Williams House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Neville Williams House to the centre of Birmingham?

2.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Neville Williams House to verify any information. View our terms and conditions. Neville Williams House has an Enhanced Service - more info.