- UK Care Homes Search
- Care Homes in England
- Care Homes in West Midlands
- Care Homes in Birmingham Area
- Care Homes in Birmingham
- Neville Williams House care home







Neville Williams House provides nursing care and is located on a quiet road in Selly Park, very near the park itself and a short walk from the Pershore Road. It has its own 12-bed specialist dementia unit, Bluebell Walk.
The team strive to enrich the lives of residents with personalised care, ensuring that every need is met with warmth and dedication. As a charity, every penny of its profits is reinvested...
Care Provided by Neville Williams House
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
- Alcohol / Drug Misuse
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 50 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Please see our BCOP fees information leaflet for a comprehensive list of our charges and what they include and exclude. We have another Funding your fees leaflet which explains the NHS and Birmingham City Council funding available. Both leaflets are available on our website
The price(s) shown are provided by the care home. Contact Neville Williams House for full pricing details and T&Cs.
Contact Neville Williams House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- BCOP
- Voluntary / Not for Profit Owned
Person in charge
- Amy Beasley(General Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2008
Room Information
- Single Rooms (50)
- Single Rooms with ensuite Wet Room (50)
Visiting
- Family and friends are able to visit at any time.
Parking
- Neville Williams House has its own car park.
Neville Williams House Reviews (48)
Neville Williams House has a Review Score of 9.8 (9.812) out of 10, based on 20 reviews in the last 2 years.
Over all time Neville Williams House has 48 reviews.
I could not fault the care my brother had during the 15 months he was in the home. All the staff were considerate and understood my brother's personality. Since my brother's passing both my sister and I have been treated with kindness and consideration.
Thank you for your kind words your brother will be missed by all the staff at Neville Williams.
My personal experience of Neville Williams House (as a friend of a resident) over the last 2 years has been exemplary. The staff in all areas are welcoming, friendly, attentive and caring in all matters. I got to know them over 2 years and was always welcomed with a smile, which matters!. My friend received such wonderful care and attention and became a much loved resident. I would highly recommend Neville Williams House to anyone considering care home services for a family member. Real care delivered with compassion.
Thank you so much for your kind comments it was a pleasure caring for your loved one I am glad you felt so welcomed when visiting.
A calm environment, the staff are very attentive and efficient but most of all genuinely caring of residents and supportive of their families. The team are well-managed in an orderly fashion. Activities were good. Residents were treated with a high level of respect. It was a most peaceful place for my wife to spend the last months of her life.
Thank you so much for taking the time to leave us a review. I am so happy that you found all areas of our service to be of a good quality, we know how important it is to create happy environments for our residents and their families. It was a privilege to look after your wife, and we hope that you stay in touch with our Neville Williams House team.
We feel a part of the home too and are very happy in the knowledge that when we walk away we are leaving my husband in safe hands.
Thank you for your review, so glad that you feel your loved one is well cared for by the team at Neville Williams.
My husband has been at Neville Williams House for three and a half months. He has been treated with great kindness by the staff, as have I. They are always willing to communicate about him. I particularly appreciate the 'Portal' I can use this on my phone or iPad to see his routines, how well he is eating and drinking and even his mood - all in real-time. This is particularly reassuring on the days that I am unable to visit him.
Thank you for your kind words so glad you are enjoying the care portal and that is offers such reassurance.
Friendly care home with excellent staff who really care about the residents. Lovely gardens for the residents to use and the food quality is excellent. Residents definitely 'feel at home'.
Thank you so much for taking the time to review Neville Williams House. I am delighted to see that you rate us highly, we are very proud of our wonderful staff team and the services they deliver. Please do speak to the manager if you have any suggestions on how we can improve things (e.g. activities) as we are keen to tailor things to individual requirements.
Neville Williams House is a wonderful care home. My Father has been there for two and a half years. During that time my Father and our family have formed a lovely relationship with all the staff within the home, from the entertainment team, maintenance team, support staff, nursing staff, management, housekeeping and kitchen staff. Nothing is too much trouble and support is available for all of us especially when we have tough days.
It's a real pleasure to read such a wonderful review, thank you so much for taking the time to leave your comments. Our wonderful team deliver services we are truly proud of, and it is a privilege that people choose us to look after and care for their relatives.
My lady partner has only been in the home for two weeks. I used to own a care home, so I know what I am looking for. I found the home very clean and thoughtfully furnished. The staff are exceptionally good with visitors and residents.
Thank you for taking the time to review Neville Williams House, I am so glad that you are happy with the home and staff, we are very proud of it! Please do speak to the manager there if you feel there are particular things that could be improved, we are always keen to hear the views of our residents and their families.
I particularly like the open door policy where I can visit at any time. The garden is gorgeous and we are particularly fond of the animals - going into the garden feels like a trip out.
I would like to thank all the staff and management for everything that they do to make Neville Williams House such a welcoming place with such a warm feel.
I was absolutely dreading my dear Mum going into care but I can see that she is in a fabulous place where she is very happy. Thank you, everyone.
Thank you
My wife has now been a resident of Neville Williams House for 5-years, and I can honestly say that in all of that time (even during the pandemic and subsequent lockdowns) that I have never once had a moment of concern for the care and treatment that my wife was receiving. It is never easy moving a loved one into a nursing home, but the family atmosphere which has been created in Neville Williams House makes the whole experience so much easier and less stressful. It is very easy to say that all of the managers, nurses, carers and all of the staff do a wonderful and caring job, but in this case, I think it would be fairer to say that they all go the extra mile that makes this nursing home special. The in-house facilities available to the residents are very good, and the staff are very clever at making lots of activities to entertain the residents, and the food provided in the dining room is excellent.
I will ensure your comments are passed on to all the Neville Williams House team.
They previously cared for my mom and I was impressed then so had no doubts about entrusting my uncle to their care. Many thanks
Thank you for your kind words, all of us at Neville Williams House try to make the experience for the residents and their families the best we can. It’s so nice that you have taken the time to show your appreciation which I will pass on to the team.
These are unusual times. Before Covid I used to travel 100 miles to visit my sister every three weeks. I have been very cautious about visiting but in late March. I and my partner saw my sister at Neville Williams House after a break of two years. I found her well and responsive after her 89th birthday. The staff were welcoming, supportive and positive despite the difficulties of these pandemic times. I was much relieved but knew I could rely on the staff to take excellent care of my dear sister.
Thank you so much for taking the time to review our home and the care we give to your sister. Thank you for trusting in our home and looking after your sister, our care comes from the heart at BCOP and pleased that this was felt by you.
All staff, in every role, know every resident personally, and they are the very best you would find anywhere.
Thank you so much for taking the time to write this lovely review. We are so honoured that you chose Neville Williams House to care for your lovely mum. I will pass on this review to our team whom I am sure will be delighted.
Catering is excellent, and the gardens with their birds, animals and flowers provide a lovely haven of nature for the residents and relatives to enjoy.
Thank you so much for taking the time to write the review. Our family ethos is a strong part of our home and I'm so glad you felt this when visiting your wife. I will pass your thanks on to our team whom I am sure will be delighted.
All of the staff, in whatever role, offer very good care to the residents. The home is well run and provides activities and facilities appropriate to the care of all residents. The home is welcoming and supportive of others who attend to the needs of their resident relatives or friends at what is a difficult time in their lives.
Thank you so much for such a wonderful review, The staff work hard to ensure that our relatives and friends of residents are also made to feel part of the BCOP family
While my mother lived at Neville Williams House I experienced nothing but a caring and loving environment, where they had my mothers needs at heart. I could see the staff at every level were well trained and chosen for their caring qualities and friendly manner. They all had a special relationship with their residents making each resident feel it was their home. The food was excellent. We never lost one item of clothing and the home was kept spotless. The gardens, cafe and animals gave someone with dementia somewhere to go. It was well managed and I was kept informed and involved with the decision. We were very lucky to find such a wonderful home for mum during her last very difficult 16 months. Heartfelt thanks from all the family and mum.
Kind regards.
An elderly friend, for who I had POA, was in Neville Williams House for terminal care. She was bed bound with dementia so needed a lot of care. i was so impressed with the excellent care she received, treating her with love, care and dignity. As a nurse of 40 years it was some of the very best care I have seen. I was also treated very well and always made welcome.
Thank you for you wonderful review - it is especially uplifting to the team to see comments like this at this time, and I am so pleased that as a retired nurse, you have an understanding of how the team always aim to go the extra mile, not just for residents, but for those they love also. Please...
All in all, I would have no hesitation in being cared for at Neville Williams House. I saw many nursing homes and hospices in my working life as a doctor - Neville Williams is as good as any I worked with.
Thank you for your kind review, it is always an inspiration to the team to hear positive reviews, and I am so pleased that you are happy with the home.
We visited several care homes before a decision was made for Mum and Dad to go to Neville Williams. We visited Neville Williams six times before Mum decided to move and they were great at the home, very patient, realising this was probably one of the biggest decisions Mum would have to make. Dad has dementia/Alzheimers and Mum is physically not good so she could no longer give Dad the care he needed. Perhaps you could have a very good box below as I rarely give an excellent, but everything at the home is better than good.
Thank you for taking the time to review Neville Williams House - it means so much to the team to receive positive feedback, and is always much appreciated.
My mother has been a resident at Neville Williams House for 12 months and I would simply like to let you know what I feel about her care. I really don’t know what I could say about the place to improve it. The staff are friendly and caring, the atmosphere is welcoming and the rooms are well thought out. Best of all though is the food. Before coming into Neville Williams my Mother struggled with her food intake - she was steadily losing weight. But the food at Neville Williams has revitalised her appetite. It’s fresh, nutritious and tasty. Watching her enjoy her fresh vegetable soup, then steadily devour her main course, followed by a fresh-baked pudding covered in cream, warms my heart. I can’t tell you how happy it makes me feel to watch my Mother enjoying her food so much. She is so much stronger than when she first arrived at Neville Williams. Special thanks to the manager for being such a great manager and to the brilliant chef for such wonderful food. Well done.
Thank you so much for your kind words. It is gratifying to know that we 'get it right' and such a boost for the team to have this acknowledged.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 03 September 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (14) & Events (0)
- 20 Jul 2026
BCOP has proudly signed the Armed Forces Covenant, reinforcing the charity’s commitment to supporting members of the Armed Forces community across its nursing homes, social housing services and workforce. The...
- 26 Jun 2026
Neville Williams House was delighted to welcome Al Carns MP on Friday 17 April as part of BCOP’s ongoing 80th anniversary celebrations and fundraising appeal. During the visit, home manager...
- 09 Jun 2026
Residents, families and staff at Neville Williams House stepped back in time for a joyful afternoon of music, dancing and celebration as part of BCOP’s 80th anniversary year. The home...
There are no upcoming events for Neville Williams House.
Accreditations
There are no accreditations posted yet for Neville Williams House.
Meet the Team (3)

I have worked for BCOP for a number of years first starting at Neville Williams house as a nurse and then transferring to our sister homes. I have recently returned to Neville Williams as General Manager

Jackie worked as a nurse at Neville Williams House for several years before being promoted to Care Manager in 2022.

Cecilia has worked in both a care and an activities role at Neville Williams House for many years, and she knows every resident and their family very well. She loves to organise events and parties for special occasions for residents, such as wedding anniversaries and birthdays, as well as organising daily activities to keep everyone enjoying themselves.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Neville Williams House to verify any information. View our terms and conditions. Neville Williams House has an Enhanced Service -more info.