Neville Williams House

8-14 Greenland Road, Selly Park, Birmingham B29 7PP
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9.7 45 Reviews
  • Neville Williams House, Birmingham
Neville Williams House provides nursing care and is located on a quiet road in Selly Park, very near the park itself and a short walk from the Pershore Road. It has its own 12-bed specialist dementia unit, Bluebell Walk.

The team strive to enrich the lives of residents with personalised care, ensuring that every need is met with warmth and dedication. As a charity, every penny of its profits is reinvested into BCOP's nursing homes, enabling them to continually improve, innovate, and provide exceptional care.

The home has three communal lounges, the on-site Forget-Me-Not pub, which can also be reserved for family celebrations, a pet farm, a replica train carriage used for reminiscence therapy, a hairdressing salon and laundry. All rooms are en-suite and several have been refurbished in 2020 to make them more accessible for residents using wheelchairs, creating en-suite wet rooms and repositioning electricity points to be within easy reach.

Activities are designed around the interests of individual residents. Staff ensure residents’ privacy and dignity are respected at all times and support residents to make their own decisions about their care where possible.

Please watch the video to get a taste of the home.

As well as permanent care, BCOP provides short-term and respite places, as well as day care. Get in touch to find out more or have a look at the informative fact sheets on their website.
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Care Provided by Neville Williams House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 50 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1000 – £1300
  • Self-Funded Residential Dementia Care: £1200 – £1600
  • Self-Funded Nursing Care: £1100 – £1600
  • Self-Funded Nursing Dementia Care: £1497 – £1600
  • RESPITE Self-Funded Residential Care: £1497 – £1600
  • RESPITE Self-Funded Residential Dementia Care: £1497 – £1600
  • RESPITE Self-Funded Nursing Care: £1497 – £1600
  • RESPITE Self-Funded Nursing Dementia Care: £1497 – £1600

Fees starting from £1100, average fee £1598. Fees could be higher, depending upon individual care needs and staffing levels required to deliver appropriate care.

These prices are only a guideline, please contact Neville Williams House to find out the exact price for your requirements.

Contact Neville Williams House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Neville Williams House to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

  • BCOP
  • Voluntary / Not for Profit Owned

Person in Charge

  • Amy Beasley (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2008

Room Information

  • Single Rooms (50)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (50)

Visiting

  • Family and friends are able to visit at any time.

Parking

  • Neville Williams House has its own car park.

Neville Williams House Reviews (45)

9.7

Neville Williams House has a Review Score of 9.7 (9.731) out of 10, based on 18 reviews in the last 2 years.
Over all time Neville Williams House has 45 reviews.

Overall Experience
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Date Published
  • 45
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Reviewer Connection to Neville Williams House
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Total of 45, showing 41-45
Review from Tina S (Daughter of Resident) published on 15 February 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
The moment I walked through the doors of Neville Williams I knew it was where we would want Mum to live. During her four and a half years there, they treated Mum like she was their own family.
I always knew she was in good hands, allowed me to go on holiday with peace of mind knowing she was well
cared for. Many times I would stop off to see Mum at random times, maybe even on my way home after a night out...they were always 100% welcoming of my visits regardless of the time of day. I came to think of all the staff as an extension of my family and always will do. These people go above and beyond and for this, I thank them all for making Mum's last four and a half years of her life so happy and knowing she was loved and cared for.
Reply from Janet Galloway, Head of Care & Quality at Neville Williams HouseThank you for your wonderful comments, it is gratifying to know that this home achieves its social purpose - in such a loving and family-orientated way.
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Review from J S (Daughter of Resident) published on 14 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Neville Williams House simply can't be bettered. Complete care package meant mum was happy and relaxed throughout her time there. Every single member of staff ensured a jolly happy mum whose visitors and family were welcomed no matter when they called.
It has a garden, a petting farm and a pub and
open arms to all. Highly recommended - in fact I don't think you'll find better anywhere.
Reply from Janet Galloway, Head of Care & Quality at Neville Williams HouseThank you for your kind comments, it is always rewarding for the team to know their efforts are valued. We are always happy to have customers pleased with our service.
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Review from Mary B (Daughter of Resident) published on 13 November 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Has a welcoming feel. The staff are genuinely caring and thoughtful. A good effort is made at meal times and the food well presented.


I would like to see Mum making more use of the wonderful garden and out walking each day in the fresh air. It's great to have the pub to sit with Mum and have a private

space.
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Review from Sue B (Daughter of Resident) published on 30 January 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
We recently had to make the difficult decision to place Mum into residential care. An awful dilemma for many families. Mum is 88 and has dementia and sight loss.
When we heard of the wonderful work that Neville Williams House are doing in the care of dementia patients it made our decision a lot easier.
All the staff from management to domestic staff are exceptionally kind and compassionate. What a tremendous relief to know that our beloved Mum is being cared for by kind hands.
The complex is immaculate. The rooms are spotless and being allowed to bring in Mum's personal belongings made it a familiar comfort zone for her to enter.
We have been overwhelmed by the ethos behind the care. A petting farm, a sweet shop, hair salon ... endless activities and now the addition of a functioning bar!!!
We have wept a million tears during the past few months. Like many families, we were overcome with guilt and sadness. The staff have given us the opportunity to smile again. Thank you!
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Review from Richard (Son of Resident) published on 21 November 2016 Submitted via Website • Report
Overall Experience 4.0 out of 5
My father is currently in care with you and I have always been pleased with both the level of care and the openness of the carers to be able to discuss his condition and what is best for him.


Thank you for doing a professional job in difficult circumstances.

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Current Review Score: 9.7 (9.731)

Overview of Review Score

The Review Score of 9.7 (9.731) out of 10 for Neville Williams House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.781 for Neville Williams House is calculated as follows: ( (171 Excellents x 5) + (34 Goods x 4) + (3 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 210 Ratings = 4.781
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.95 Points relating to the number of positive Reviews for Neville Williams House is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.95
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 18 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 Sep 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (3)

Amy

Amy Beasley

Job Title: General Manager Joined: 2015

I have worked for BCOP for a number of years first starting at Neville Williams house as a nurse and then transferring to our sister homes. I have recently returned to Neville Williams as General Manager

Jackie

Jackie Simpson-Birkett

Job Title: Care Manager Joined: 2022

Jackie worked as a nurse at Neville Williams House for several years before being promoted to Care Manager in 2022.

Libby

Libby White

Job Title: Activities Coordinator

Libby has been part of our team at Neville Williams for many years and she organises activities and events for the whole home to enjoy.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Neville Williams House to verify any information. View our terms and conditions. Neville Williams House has an Enhanced Service - more info.