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- Neville Williams House care home







Neville Williams House provides nursing care and is located on a quiet road in Selly Park, very near the park itself and a short walk from the Pershore Road. It has its own 12-bed specialist dementia unit, Bluebell Walk.
The team strive to enrich the lives of residents with personalised care, ensuring that every need is met with warmth and dedication. As a charity, every penny of its profits is reinvested...
Care Provided by Neville Williams House
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
- Alcohol / Drug Misuse
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 50 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Please see our BCOP fees information leaflet for a comprehensive list of our charges and what they include and exclude. We have another Funding your fees leaflet which explains the NHS and Birmingham City Council funding available. Both leaflets are available on our website
The price(s) shown are provided by the care home. Contact Neville Williams House for full pricing details and T&Cs.
Contact Neville Williams House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- BCOP
- Voluntary / Not for Profit Owned
Person in charge
- Amy Beasley(General Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2008
Room Information
- Single Rooms (50)
- Single Rooms with ensuite Wet Room (50)
Visiting
- Family and friends are able to visit at any time.
Parking
- Neville Williams House has its own car park.
Neville Williams House Reviews (48)
Neville Williams House has a Review Score of 9.8 (9.812) out of 10, based on 20 reviews in the last 2 years.
Over all time Neville Williams House has 48 reviews.
My mom moved here almost 4 weeks ago. I cannot believe the difference the care here has made. Staff are all so caring, kind and just so friendly. They are always smiling and I think this has made such a difference to my mum's quality of life. She arrived with 3 weeks to live. 4 weeks later, she smiles, chats and can walk a little. This place is amazing! The food is incredible too.
Many thanks for your recommendation - it is always gratifying, and a great morale booster to the team, to know people appreciate their efforts. Kind regards.
Arrangements were made for me to be taken to the A & E at the hospital. When I returned, the care to me continued. A friend who was with me was most impressed.
Dear Christine, how lovely of you to take the time to post this review, we do hope that you are now feeling better - looking after the family includes residents, staff and visitors - I am so pleased that staff at Neville Williams continue to demonstrate this!
Many thanks to a wonderful home.
Thank you for your kind words, whilst we are sorry for your loss, we know that 'shared care and affection' is so important to the team at Neville Williams, and your words will continue to inspire the team to uphold that ethos.
I always knew she was in good hands, allowed me to go on holiday with peace of mind knowing she was well cared for. Many times I would stop off to see Mum at random times, maybe even on my way home after a night out...they were always 100% welcoming of my visits regardless of the time of day. I came to think of all the staff as an extension of my family and always will do. These people go above and beyond and for this, I thank them all for making Mum's last four and a half years of her life so happy and knowing she was loved and cared for.
Thank you for your wonderful comments, it is gratifying to know that this home achieves its social purpose - in such a loving and family-orientated way.
It has a garden, a petting farm and a pub and open arms to all. Highly recommended - in fact I don't think you'll find better anywhere.
Thank you for your kind comments, it is always rewarding for the team to know their efforts are valued. We are always happy to have customers pleased with our service.
Has a welcoming feel. The staff are genuinely caring and thoughtful. A good effort is made at meal times and the food well presented.
I would like to see Mum making more use of the wonderful garden and out walking each day in the fresh air. It's great to have the pub to sit with Mum and have a private space.
When we heard of the wonderful work that Neville Williams House are doing in the care of dementia patients it made our decision a lot easier. All the staff from management to domestic staff are exceptionally kind and compassionate. What a tremendous relief to know that our beloved Mum is being cared for by kind hands.
The complex is immaculate. The rooms are spotless and being allowed to bring in Mum's personal belongings made it a familiar comfort zone for her to enter.
We have been overwhelmed by the ethos behind the care. A petting farm, a sweet shop, hair salon ... endless activities and now the addition of a functioning bar!!!
We have wept a million tears during the past few months. Like many families, we were overcome with guilt and sadness. The staff have given us the opportunity to smile again. Thank you!
My father is currently in care with you and I have always been pleased with both the level of care and the openness of the carers to be able to discuss his condition and what is best for him.
Thank you for doing a professional job in difficult circumstances.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 03 September 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (14) & Events (0)
- 20 Jul 2026
BCOP has proudly signed the Armed Forces Covenant, reinforcing the charity’s commitment to supporting members of the Armed Forces community across its nursing homes, social housing services and workforce. The...
- 26 Jun 2026
Neville Williams House was delighted to welcome Al Carns MP on Friday 17 April as part of BCOP’s ongoing 80th anniversary celebrations and fundraising appeal. During the visit, home manager...
- 09 Jun 2026
Residents, families and staff at Neville Williams House stepped back in time for a joyful afternoon of music, dancing and celebration as part of BCOP’s 80th anniversary year. The home...
There are no upcoming events for Neville Williams House.
Accreditations
There are no accreditations posted yet for Neville Williams House.
Meet the Team (3)

I have worked for BCOP for a number of years first starting at Neville Williams house as a nurse and then transferring to our sister homes. I have recently returned to Neville Williams as General Manager

Jackie worked as a nurse at Neville Williams House for several years before being promoted to Care Manager in 2022.

Cecilia has worked in both a care and an activities role at Neville Williams House for many years, and she knows every resident and their family very well. She loves to organise events and parties for special occasions for residents, such as wedding anniversaries and birthdays, as well as organising daily activities to keep everyone enjoying themselves.
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