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The team is motivated by a desire to make a positive impact. They work hard to create a safe, homely environment where every resident is treated with dignity, compassion and...
Care Provided by Robert Harvey House
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 52 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Please see our BCOP fees information leaflet for a comprehensive list of our charges and what they include and exclude. We have another Funding your fees leaflet which explains the NHS and Birmingham City Council funding available. Both leaflets are available on our website
The price(s) shown are provided by the care home. Contact Robert Harvey House for full pricing details and T&Cs.
Contact Robert Harvey House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- BCOP
- Voluntary / Not for Profit Owned
Person in charge
- Anthea Reid(General Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: 2012
- Number of floors: 2
Room Information
- Single Rooms (46)
- Couples/Companion Rooms (3)
- Single Rooms with ensuite Wet Room (46)
- Couples/Companion Rooms with ensuite Wet Room (3)
Visiting
- Family and friends are able to visit at any time.
Parking
- Robert Harvey House has its own car park and on street parking is also available.
Robert Harvey House Reviews (62)
Robert Harvey House has a Review Score of 9.8 (9.837) out of 10, based on 16 reviews in the last 2 years.
Over all time Robert Harvey House has 62 reviews.
When my first viewing of Robert Harvey took place I knew immediately after being allowed access through the reception doors that this was where I wanted my mum to be. I was with the sisters and as we glanced at each other I knew they too felt the same. Robert Harvey ticked all our boxes. Dementia friendly, nursing care, small enough. Meaning fewer carers and on the ground floor. The tour confirmed our first impressions. Mum has now been at Robert Harvey for four and a half years. She is settled and happy which makes us, her family happy. What I like is the visible commitment to improve. Opinions, suggestions and feedback is sought from residents and their family.
It means a great deal to us to hear that you knew Robert Harvey House was the right place for your mum from your very first visit. We understand how difficult that decision can be for families, so knowing that you all felt reassured from the moment you walked through our doors is incredibly...
There is a wonderful feel within the home where staff really do care about people as they are there own family.
A visiting choir this week was a fabulous activity where residents engaged in singing and dancing and thoroughly enjoyed themselves.
A really lovely place to be!
Thank you so much for your wonderful review and for the kind words you have shared about our home.
We are delighted to hear that you find our home to be such a welcoming and homely environment, and that you can see how much our team genuinely cares for each resident as though they were part of...
The love and care shown to my cousin was really appreciated. We were so pleased that we chose Robert Harvey House as it has been a home from home for him, even though he was adamant he didn't want to go into a home. We chose it as we visited a friend here for many years. The manager, care staff and nurse go above and beyond to be helpful.
Thank you so much for your kind words. We are truly touched that your cousin felt at home with us, especially during a time of transition. It means a great deal to know that our team-care staff, nurses, and management-could provide the support and comfort that made a difference.
We are proud to...
My mother became a resident here some 3 years ago. When she was transferred here at Robert Harvey Care Home, she was close to death after experiencing poor service at her previous care home. Since then my mother has been looked after in a most professional manner from all staff irrespective of their job description. Had it not been for their excellent work my mother would not be alive and will soon be celebrating her 103rd birthday.
Thank you so much for taking the time to share your experience. We feel truly privileged to have cared for your mother over the past three years. It means the world to us to know that our team's dedication and compassion have made such a positive impact on her life. Reaching nearly 103 is an...
After mum was looked after in her own home it was with difficulty that we decided the time had come that mum needed residential care. All our anxieties and worries have been addressed. Mum is so happy here and continually entertained and treated as family. We cannot thank the staff enough for the care and love they show to mum.
We are delighted...
The home is spacious, fully equipped, and offers plenty of freedom for residents and visitors, with different areas to relax beyond their rooms. My dad's room is generous, comfortable, and gives him the privacy and dignity he needs. The staff are always present, responsive, and genuinely caring, which has given me so much peace of mind.
I'm truly grateful for their kindness, professionalism, and support. They made a difficult transition so much easier, and I couldn't have asked for a better place for my dad!
Our team, strives to provide care that balances independence, comfort, and dignity, and it means a...
The meals are always healthy, varied and clearly much care is taken to ensure variety in meal choices. There are also additional options if needed. The catering staff again are kind, caring and always helpful, this has greatly helped me whilst visiting my mother and also reassuring to know that my mum, whose appetite is good despite her health, is eating the meals at Robert Harvey House.
The ability to visit during the day has been extremely beneficial to my mum, as visitors including myself can visit during these flexible times.
Thank you to all the staff at Robert Harvey House for their care and kindness.
Thank you so much for taking the time to share such kind and thoughtful feedback about your experience at Robert Harvey House. We are truly heartened to know that both you and your father have felt supported by our team. It means a great deal to us to hear that your mum is receiving attentive,...
Our mum was only a resident of Robert Harvey House for just over 24 hours before she passed away. Despite that short period of time we were made to feel part of the Robert Harvey House family as soon as we set foot through the door. All the staff showed immense care and empathy which was not only directed towards their residents but included all visiting friends and family. This is the second time that we have sent a member of our family to RHH and both times the care has been outstanding.
Thank you so much for taking the time to share these kind words during such a difficult time for you and your family. Please accept our heartfelt condolences on the loss of your mum.Although her stay with us was short, it means so much to know that you felt welcomed and supported as part of our...
My mom and I were warmly welcomed during our initial visit to Robert Harvey House. The staff were very informative about the support and care they provide, reassuring me that my mom would be welcomed and would remain safe and well cared for.
They took her needs into consideration, and I am pleased to say that my mom's first week in Respite Care was a positive experience. She felt included and safe, which brings me great comfort. After our first experience, I'm happy to announce that my mom will be going for regular Respite Care at Robert Harvey House in the coming months.
Thank you to all the staff for being so accommodating and pleasant to talk to.
Thank you so much for your kind and thoughtful review. We're delighted to hear that both you and your mom felt warmly welcomed during your visit to Robert Harvey House. It's incredibly important to us that families feel informed, reassured, and confident in the care we provide.We're especially...
Our mum was a resident at Robert Harvey House for nearly 9 weeks before she departed us forever. During this period, she was cared for 24/7 by such a dedicated group of people with the utmost respect, dignity, love and care, which goes above and beyond their duty. An equal level of respect was extended to all the family and visitors any time of day, infectious smiles, made us feel most welcome. Their statement in reception "Our residents do not live in our workspace, we work in their home" are not only mere words on a wall, but a profound living example. Our experience made us feel as if they had adopted our mum, and our mum adopted them as her daughters. On behalf of all family members, I would like to sincerely thank so much all the staff and look upon them as angels in disguise. This has left a lovely experience in all of our hearts and we will tap into it to fill a big void.
Thank you so much for your incredibly kind words and for taking the time to share your experience at Robert Harvey House. It was truly an honour and privilege to care for your mum during her time with us, and we are deeply touched to know that our team was able to provide comfort, dignity, and love...
Thank you very much for the care you gave my mom in her final month. The staff were always so nice and friendly. My mom seemed very happy and at peace. I would highly recommend this care home. Continue to keep up the good work you are all doing.
Thank you so much for your lovely review and for taking the time to write it. End-of-life care is so emotional for families and thank you for trusting our home to give your mother and your family support at this difficult time. I will share your review with the rest of the team. Regards.
We have had a really good experience with Robert Harvey House. They've cared for my parent very much as an individual, and communication has been easy and thoughtful. A few times they have gone the extra mile and that has made a real difference. The staff team are focused on creating a sense of community. I would definitely recommend it.
Thank you so much for taking the time to write such a lovely review. I will pass on your lovely comments to the team.
Superb care of a very high standard. My parents have varied needs and they are given the opportunity to live as fully as they can in a safe and welcoming, homely environment. There are lots of great quality activities for them to join in with, throughout the week, with a great sense of community. They also have the option of relaxing in their own space. They are listened to and the staff are exceptionally good at keeping us informed about their wellbeing. Thank you to everyone at Robert Harvey House!
Thank you so much for such a lovely review, I'm so pleased your parents have settled in so well and they truly feel that this is their home and second family.
I have visited on a number of occasions and always found the staff welcoming. The taff always check on the wellbeing of residents whether in their room or in the living room areas. As visitors, we are kept informed of the current status of my mother in law and she is well looked after. Keep up the good work.
Thank you so much for taking the time to review our home.
My mother has been a resident for the past nine months. We have found Robert Harvey House to provide excellent care in a professional and compassionate manner. The standard of hygiene has been exceptionally high, and the staff, in our opinion, are well-trained, personable, and helpful. Robert Harvey House provides a number of social activities, which the residents can participate in.
Thank you so much for taking the time to review our home. I will pass on your thanks to the team. If you can think of any further improvements we can make to the home please let me know, we are always looking for continuous improvement.
Having spent the last 6-8 months looking for a care home to give my sister and her husband some respite from caring for our parents, we were getting pretty desperate. There is such little provision for couples, and we saw some swanky places where staff were so anxious and over-managed and frankly not very kind to residents. Robert Harvey House was a godsend. Relaxed, kind and thorough, staff here take professional pride in their work, and residents are respected and looked after socially and psychologically as well as physically. Not only this, but you'll see how imaginatively the residents are cared for; there's a sweet shop with a freezer full of ice cream for residents to help themselves! It was the animals who really swung it as far as our parents were concerned though. Two sweet little goats, and a flock of concerned and sometimes obstreperous parrots engage with everyone on the same gentle and trusting terms. You can see how Robert Harvey House gained its CQC rating for efficacy.
Thank you so much for taking the time to review our home. I'm so pleased up and your family feel the passion and compassion our staff hold close to their hearts. "Care from the heart" is the centre of BCOP. If there is anything you or your parents think we could further improve from, please come and have a chat. My door is always open.
Mum moved to Robert Harvey House for respite care in March 2023 and never wanted to leave again. What a fabulous place! Staff were excellent - from the manager and admin team to the maintenance team, the activities team and most of all the carers. They took such good care of Mum and made her last year a very special one. Even though her health was declining (at 94 years!) she maintained a great quality of life through the way she was looked after. We never had a single day when we weren't happy to leave her in the care of her extended family at Robert Harvey House - and we were all made to feel like a part of that family too. Thank you.
Thank you for taking the time to write such a lovely review. We are so pleased that you saw us as your extended family because that what we feel we are. I will pass your thanks on the team here and look forward to welcoming you and your family back when we have our social occasions. Kind regards.
My Aunt was admitted to Robert Harvey House in November 2018 aged 91. She received excellent care and was nursed back to health following both Pneumonia and COVID. At all times she was treated with respect and dignity. Staff throughout the home spent time with her, they knew her as an individual and met her needs accordingly thus contributing to her contentment. After 5 plus years her final days were dealt with compassionately. Robert Harvey House is a very well-managed, friendly, welcoming environment which I would recommend without hesitation.
Thank you so much for taking the time to leave your review. It was a privilege to care for your aunt, and I am so glad to hear that you felt she was treated with dignity and compassion - these are qualities we pride ourselves on. We shall be sure to pass your kind words on to our excellent team at Robert Harvey House.
The facilities, staff and management are of the highest standard. I have nothing but admiration for the kindness and care shown to my wife in her final days.
Thank you so much for your kind review, we as a team strive to give both our residents and families, nursing care of the highest standard and compassion and care from our hearts. It's heartwarming to know you felt these while we were looking after your beloved wife in her final days.
My father was very well looked after whilst he was there and when he had to be taken to the hospital someone stayed with him until he was admitted to a ward.
I cannot fault the care he received during his stay there or how we were looked after when he died.
Thank you so much for taking the time to write such a lovely review, I will pass it on to the team. It's lovely when we know that families feel that our care comes from the heart, it's what we strive for. You and your mother are always welcome at Robert Harvey House.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 October 2017Good
- CaringGood
- EffectiveOutstanding
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (20) & Events (0)
- 20 Jul 2026
BCOP has proudly signed the Armed Forces Covenant, reinforcing the charity’s commitment to supporting members of the Armed Forces community across its nursing homes, social housing services and workforce. The...
- 20 Jul 2026
Robert Harvey House has been named the Palliative Residential Care Provider of the Year 2026, recognising its compassionate, person-centred approach to end of life care. The award recognises residential care...
- 26 Jun 2026
We are delighted to announce that Robert Harvey House Nursing Home has been shortlisted for a prestigious national award recognising excellence in palliative and end-of-life care. The home has been...
There are no upcoming events for Robert Harvey House.
Awards / Recognitions (3)
- 01 Nov 2025Recipient: BCOP
- 30 Jun 2021Recipient: Robert Harvey House
- 28 Feb 2020Recipient: BCOP
Accreditations
There are no accreditations posted yet for Robert Harvey House.
Meet the Team (5)

Anthea has worked in the care sector for 35 years, and what she likes best about her job is being with the residents and getting to know all about them.
She joined BCOP in 1988 as an Assistant Manager and has been General Manager at Robert Harvey House since 2008.
She holds the Registered Managers Award qualification and a level 5 Management qualification.

Mesha is a registered nurse and, as Care Manager, works closely with General Manager at Robert Harvey House. She has worked at RHH since 2009 and has recently been promoted from Meds manager to care manager.

Tia joined BCOP in 2012 and became a Senior Carer. In 2021, she was seconded to the administration role, which has been a great success.
Tia completed a Business Administration apprenticeship at Robert Harvey House, achieving her Level 3 Business Administration (Administrative Environment) with Distinction across all components of her End Point Assessment in November 2025.

Charlotte divides her time between care and activities, keeping us all active and entertained. She brings all her enthusiasm to her role as leader of our Namaste care team at Robert Harvey House.

Andreea Caitatu was named a finalist in the prestigious Champion of Champions category 2025 of the Infection Prevention Control (IPC) Awards. This reflects her exceptional leadership in embedding good practice across the home. She has shown tireless commitment to supporting and monitoring the whole team’s daily routines, reinforcing the essential role every staff member plays in maintaining high standards of hygiene and safety.
Frequently Asked Questions about Robert Harvey House
What types of Care is Robert Harvey House registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Robert Harvey House have?
There are 46 Single Rooms and 3 Couples/Companion Rooms.
What are the Facilities & Services at Robert Harvey House?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Robert Harvey House to the centre of Birmingham?
3.2 mile(s) as the crow flies, distance by road may be significantly further.
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