Evedale Care Home, Coventry, West Midlands
Evedale Care Home, Coventry, West Midlands
Evedale Care Home, Coventry, West Midlands

Evedale Care Home is located east of Coventry in Binley and is close to shops, amenities, public transport and the M6 motorway link. The local shopping centre is less than a mile away from the home.

This purpose built care home provides nursing and social care for older people who are physically frail and older people who have mental health needs such as Alzheimer's disease.

Accommodation at Evedale is provided in single occupancy rooms, all of which are with en-suite facilities. Some rooms are large enough for sharing.

Evedale provides several lounges and separate dining rooms for residents to enjoy the company of others.

A qualified chiropodist and hair stylist visit the home regularly. Laundry for residents is undertaken by the home.

Residents benefit from a varied programme of activities.

Visitors are welcome at any time.

Group: Four Seasons Health Care

Person in charge: Yvonne Russon (Home Manager)

Local Authority / Social Services: Coventry City Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 64 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Single Rooms: 56

Shared Rooms: 4

Rooms with ensuite WC: 56

Facilities & Services: Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Television point in own room

Latest Care Quality Commission* Report on Evedale Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

7.2 Evedale Care Home has a Review Score of 7.2 (7.241)

The Review Score of 7.2 (maximum of 10) for Evedale Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 3.5 out of 5 from 6 Reviews over all time. This Average Rating is also the rating value for Evedale Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.7 out of 5 from 3 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 3.507 for Evedale Care Home is calculated as follows: ( (16 Excellents x 5) + (19 Goods x 4) + (19 Satisfactorys x 3) + (9 Poors x 2) + (4 Very Poors x 1) ) ÷ 67 Ratings = 3.507

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.734 Points relating to the number of positive Reviews for Evedale Care Home is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 12.8 positive Reviews (64 registered maximum number of service users ÷ 5). 3 Reviews ÷ 12.8 Target = 0.234

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    1
  • Good
    2
  • Satisfactory
    2
  • Poor
    1
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Evedale Care Home?

  • Extremely LIKELY
    2
  • Likely
    1
  • Don't know
    1
  • Neither Unlikely or Likely
    1
  • Unlikely
    0
  • Extremely UNLIKELY
    1

Reviewer Connection to Evedale Care Home

  • Daughter of Resident/Service User
    3
  • Son of Resident/Service User
    2
  • Husband of Resident/Service User
    1

Mum was admitted to Evedale Care Home on 18th December 2017 and after a brief visit back to hospital, spent her last few weeks there. Mum deserved the best care possible and she received it at Evedale. Every single member of staff was dedicated, professional, compassionate and caring. I live over 100 miles away, yet my daily calls were answered with clarity and depth.

How likely would you be to recommend Evedale Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Ronnie Cavanagh, Digital Marketing Executive at Evedale Care Home responded to this review on 31 Jan 2018:

Thank you, Jayne, for your lovely feedback about your experience at Evedale Care Home. We really appreciate you taking the time to let us know how we are doing and it is rewarding to hear that you were so pleased with the quality of our care. Your kind words about the team here really mean so much to us. Thank you once again.

I've found this care home to provide a very caring and supportive attitude towards my mother from carers nurses, support staff and management. My only negative comment is that the rooms are rather small, restricting the amount of personal property although they are clean, neat and well maintained.

How likely would you be to recommend Evedale Care Home? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Satisfactory

Ronnie Cavanagh, Digital Marketing Executive at Evedale Care Home responded to this review on 18 Jan 2018:

Thank you for your comments about your recent experience at Evedale Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.

I have always held many members of the staff with the highest regard for the level of care and the manner in which it is provided. Although, it seems that the home has struggled with organisation and implementation of changes to provide a stable environment for residents and staff due to historical issues with management.

How likely would you be to recommend Evedale Care Home? Don't know

Average Rating: 

 3.6 out of 5

Overall Standard: Satisfactory

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Poor

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Satisfactory

Ronnie Cavanagh, Digital Marketing Executive at Evedale Care Home responded to this review on 24 Jan 2018:

Thank you for your feedback. We appreciate you taking the time to share your views. In the short time since the new manager has come into post, we have been working hard on improvements within our home, which will continue to be robustly implemented. We would welcome an opportunity to discuss your comments further and happy to update you of our latest goings on around the home. Please reach out to the home manager upon your next visit. Thank you once again.

This care home has had a makeover over the last six months, decorated throughout, new furniture fixtures and fittings. However, attention to detail has been left behind so some rooms are only half done even though rooms have been painted, old curtains are still on order and six months later new light shades are also required.
One big issue is agency staff all the time which is not only an issue for residents, not knowing strangers coming and going and no relationship building, but also for regular staff who have to shadow the agency people. Surely a recruitment drive would help both parties
The outside grounds of grass and flower beds need maintaining and a new TV ariel is required as you can only get a few channels that the picture does not jump on.
Activities were non-existing until a few months ago. Now residents have someone twice a week which is nice for them.
Regular staff are amazing, the food is nice, the new manager had made some changes for the better and we all hope this continues

How likely would you be to recommend Evedale Care Home? Neither Unlikely or Likely

Average Rating: 

 3.3 out of 5

Overall Standard: Satisfactory

Facilities: Poor

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Poor

Management: Satisfactory

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Satisfactory

Ronnie Cavanagh, Digital Marketing Executive at Evedale Care Home responded to this review on 15 Jan 2018:

Thank you for your feedback. We appreciate you taking the time to share your views. In the short time since the new manager has come into post, we have been working hard on improvements within our home. This will continue to be robustly implemented including staff recruitment plus further developments around the home. We would welcome an opportunity to discuss your comments further and happy to update you of our latest goings on around the home. Please reach out to the home manager upon your next visit. Thank you once again.

Since February this year when there seemed to be a big upheaval in the management structure, the whole place has changed.
Very much for the worst.
Several good people were dismissed or otherwise got rid of and the place has since run on an ever-changing mass of agency staff.
This is of course completely alien to people suffering from dementia.
When questioned, the people in the office are completely blank and full of feeble excuses.
All residents' families spoken to are of the same opinion.

How likely would you be to recommend Evedale Care Home? Extremely Unlikely

Average Rating: 

 2.1 out of 5

Overall Standard: Very Poor

Facilities: Poor

Care / Support: Poor

Cleanliness: Good

Treated with Dignity: Satisfactory

Food & Drink: Poor

Staff: Very Poor

Activities: Very Poor

Management: Very Poor

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Poor

Ronnie Cavanagh, Digital Marketing Executive at Evedale Care Home responded to this review on 13 Oct 2017:

Thank you for your feedback. We appreciate you taking the time to share your views. All of the staff are committed to providing the best possible care experience for all of our residents and we are disappointed to hear that you feel this has not happened in your case. We appreciate all of your comments and I would welcome an opportunity to discuss this further with you. Please reach out to us at the home to arrange a meeting. Thank you once again.

My dad has been in Evedale since April 2016, he was sent here from the hospital, short term. Funding was paid, had an assessment in April 2017 and funding stopped as dad doesn't need it all.
But I feel staff so an amazing job, but the manager was not at all suitable to be in charge of such a big place.

How likely would you be to recommend Evedale Care Home? Likely

Average Rating: 

 3 out of 5

Facilities: Satisfactory

Cleanliness: Satisfactory

Food & Drink: Satisfactory

Staff: Excellent

Activities: Satisfactory

Management: Poor

Safety / Security: Satisfactory

Rooms: Poor

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Awards / Recognitions

November 2015

Job Vacancies

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Care Home Idol 2016

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