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Ashfield House

Tamworth Road, Keresley, Coventry, West Midlands CV7 8JG
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I cannot thank the management and staff enoughT D(Cousin of Resident/Service User)
Ashfield House, Coventry
Very friendly and approachable staffSeamus O(Son of Resident/Service User)
Ashfield House, Coventry
Ashfield House, Coventry

Ashfield House is nestled in pleasant countryside and offers fresh and cheerful living spaces, with a choice of lively or quiet communal areas where residents can relax or socialise with visitors, family and friends.

Ashfield House aims to be a home from home for residents and supports them to continue doing familiar things such as hobbies or pastimes they did before they arrived.

Care provided includes residential care for people who need...  

Care Provided by Ashfield House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 47 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £900From £900
Residential Dementia CareFrom £900From £900

Fee is dependent on an Individual assessment carried out by the Home.

Contact Ashfield House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Kay Forster(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1995
  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (47)
  • Single Rooms with ensuite Wet Room (20)

Parking

  • Large car park available for visitors.

Ashfield House Reviews (55)

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9.6

Ashfield House has a Review Score of 9.6 (9.556) out of 10, based on 25 reviews in the last 2 years. Over all time Ashfield House has 55 reviews.

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Showing 55 reviews matching selected criteria
Review from Ashley A (Son of Resident) published on 27 January 2025 Submitted via Postal Card
Overall Experience

People who looked after my mum were so caring and thoughtful, nothing was too much for them and also made all the family and friends so welcome until the day she passed away.

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Review from William M (Husband of Resident) published on 22 January 2025 Submitted via Postal Card
Overall Experience

My wife has been in the home for nearly two years with dementia. This has been a relief for me and my family. The main reason is the staff, not only do they care for me and my family, they show a very caring attitude to my wife who is now in a helpless state and I am very happy with the way they cope with a very difficult situation.

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Review from Ivan P (Son-in-law of Resident) published on 17 January 2025 Submitted via Postal Card
Overall Experience

My mother-in-law is looked after very well. I am happy with Ashfield House.

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Review from Dean B (Son of Resident) published on 17 January 2025 Submitted via Postal Card
Overall Experience

All the staff have been excellent. I was worried when Mum moved in but every effort was made to help her settle. She now seems happy and relaxed. If she is well then it takes a lot of pressure off me and my sister knowing she is safe and well looked after.

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Review from Andrew M (Son of Resident) published on 17 January 2025 Submitted via Postal Card
Overall Experience

Lovely home where I feel my mother is safe and not afraid when left on her own. The staff are always friendly and loving to residents.

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Review from Mandy R (Daughter of Resident) published on 14 May 2024 Submitted via Postal Card
Overall Experience

Ashfield House is a wonderful home-from-home. All staff are amazingly kind and caring. Families are always made very welcome whatever time of day.

Reply from Kay Forster, Registered Manager at Ashfield House

Thank you for your lovely comments about Ashfield House!

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Review from A Y (Daughter of Resident) published on 7 May 2024 Submitted via Postal Card
Overall Experience
Staff are always friendly.
So pleasant to enter the building with smiley faces.
Atmosphere lovely.
Rooms could be cleaned a bit better/more skirting boards and around ceiling.

So pleased getting Mum back in the lounge - it does her so good seeing others and listening to the music and doing activities (when in a good mood). We appreciate it's not always that easy.

Reply from Kay Forster, Registered Manager at Ashfield House

Thank you for your review, our friendly team of staff appreciate your kind words. The home has just taken on extra members of cleaning staff to strengthen this department.

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Review from N J (Son of Resident) published on 12 July 2023 Submitted via Postal Card
Overall Experience

I don't have any complaints. When I asked questions, they answered positively. All the staff have been polite and helpful. I have asked Mom about here and she responds positively. She likes the food and enjoys getting around in her chair. She likes the company but doesn't mind being on her own. I think she looks much healthier now than when she first came in. So all's well.

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Review from M C (Daughter of Resident) published on 10 July 2023 Submitted via Postal Card
Overall Experience

My mother moved into Ashfield House in January 2023, this was a very hard decision for the family. I can honestly say I have never been happier with the care my mum receives, she is always clean and tidy. Her clothes are clean and she is always smiling, there is a variety of activities within the home. The food is always fresh and the staff are polite friendly and willing t help.

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Review from S S (Son of Resident) published on 4 July 2023 Submitted via Website
Overall Experience

Following a fall our mother was transferred to Ashfield House for respite care. The carers and staff in the home are lovely, they took good care of our mother and attended to her daily needs. We felt at ease that our mother was being looked after and cared for during her time there. Our mother too seemed comfortable there and had a good relationship with the carers. The home has good facilities, a nice open lounge, a dining area and garden for residents to sit in and is in a great location, easy to get to and visit. Thank you Ashfield House for taking care of our mother during her stay, would definitely recommend this care home.

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Review from H M (Wife of Resident) published on 16 June 2023 Submitted via Postal Card
Overall Experience

Walking into Ashfield House it feels like a ray of sunshine has hit you. Greeted with a smile from management staff. I would like to see more done for the people that can't walk, daily exercise in a group making sure everyone joins in.

Reply from Umar Boodhoo, Development Executive at Ashfield House

Thank you for your comments which we value. We endeavour to continuously improve.

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Review from J R (Friend of Resident) published on 15 June 2023 Submitted via Postal Card
Overall Experience

Staff are always welcoming, very happy and nothing is too much trouble. My friend is well cared for and the staff deal with personal issues with dignity. We can visit any time of day and we are always welcomed in and greeted with a smile. My friend is happy here, she would like to return home at some point but she is too unwell to do so.

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Review from D A (Granddaughter of Resident) published on 15 June 2023 Submitted via Postal Card
Overall Experience

Very caring loving and happy staff, always so helpful. Have made it feel like home for my grandmother and has made her feel like family.

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Review from N M (Son of Resident) published on 10 January 2023 Submitted via Postal Card
Overall Experience

This home has a very homely environment. Staff are caring and friendly. They have an open door policy, therefore we can come and go as we please. The home is trying to make improvements for their residents and the staff or the building where necessary so that the residents are happy and comfortable.

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Review from Janet M (Relative of Resident) published on 16 September 2022 Submitted via Website
Overall Experience

My brother has been a resident here for nearly 12 months. I have witnessed kindness to him and care. He has found some peace and contentment here, which I have wished for him for a long time. Thank you for all that you do for him. I have also noticed that the atmosphere has improved in recent weeks. Lovely news that hairdresser and chiropodist can now visit again.

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Review from G H (Next of Kin) published on 13 September 2022 Submitted via Website
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My relative has been at Ashfield House for a few months and has settled in so well. I have nothing but praise for the home. The staff are very helpful and caring, they are easy to talk to and nothing seems too much trouble. I'm very happy with the new management, the door is always open for a chat, and I can see many improvements already. I have informed the social worker of how happy I am also, so I hope this message has been passed on. Keep up the great work.

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Review from T L (Daughter of Resident) published on 22 April 2022 Submitted via Postal Card
Overall Experience

The care home is good though one or two improvements would help. Small activities have started to take place but more needed to keep residents motivated, perhaps some gentle exercises too. DVD player would be useful instead of TV programmes all the time so residents can watch old films that they like, they also seem to enjoy a particular radio station which could be put on more frequently. Residents do not appear to do for themselves. Garden umbrellas would be good to keep residents safe from sun in summer (bright ones), maybe some more colourful plants/shrubs for them to enjoy around borders/walls (ones which do not require much maintenance). Encourage residents to use the lounge more, could they bring in some singing groups? Difficult times with covid/shortage of staff but have only found caring, accomodating and pleasant staff. Perhaps some bins to be provided in rooms for dirty washing.

Reply from Umar Boodhoo, Managing Director at Ashfield House

Thank you for your comments which we welcome. Please rest assured the points you make are taken on board and hopefully you will witness a difference in the weeks to come.

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Review from L T (Daughter of Resident) published on 12 January 2022 Submitted via Postal Card
Overall Experience

A lovely home. Staff are friendly and helpful. My mother has been well looked after. Food really good. Since my mother has been here she has improved greatly. Can't thank Ashfield enough.

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Review from Lois G (Friend of Resident) published on 26 November 2021 Submitted via Postal Card
Overall Experience

Staff friendly and helpful. Staff are caring and dedicated. Clean home and warm. Home has a lovely atmosphere. Clients are treated with dignity and respect. A happy place for the clients. Thank you all for looking after my very dear friend.

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Review from Harry B (Son of Resident) published on 15 July 2021 Submitted via Postal Card
Overall Experience

Staff are very caring and friendly.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 October 2022
Overall
Requires improvement
  • CaringGood
  • EffectiveRequires improvement
  • ResponsiveRequires improvement
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Meet the Team (1)

Kay Forster
Kay ForsterJob Title:Registered ManagerJoined: 2019

Hello, I'm the Registered Manager at Ashfield House.

My journey at Ashfield House began in 2019 when I joined the team as a Care Assistant. Since then, I've been fortunate to progress through a variety of roles, including Senior Carer and an administrative position within the office. These experiences have given me a thorough understanding of every aspect of the home and the high standards of care we provide.

In July 2022, I was proud to take on the role of Manager, and in October 2022 I successfully completed my CQC registration interview to become the Registered Manager.

I hold a Level 5 Diploma in Leadership and Management for Adult Care, which has helped me develop the knowledge and skills to lead our dedicated team. I am passionate about creating a warm, safe, and welcoming environment where residents receive person-centred care and are treated with dignity, kindness, and respect.

Having grown within Ashfield House, I understand what makes our home so special, and I am committed to supporting both our residents and staff to ensure we continue to provide the highest quality of care.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ashfield House to verify any information. View our terms and conditions. Ashfield House has an Enhanced Service -more info.