Ashfield House

Tamworth Road, Keresley, Coventry CV7 8JG
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9.6 52 Reviews
  • Ashfield House, Coventry
Ashfield House is nestled in pleasant countryside and offers fresh and cheerful living spaces, with a choice of lively or quiet communal areas where residents can relax or socialise with visitors, family and friends.

Ashfield House aims to be a home from home for residents and supports them to continue doing familiar things such as hobbies or pastimes they did before they arrived.

Care provided includes residential care for people who need help with daily tasks, nursing care for those with complex medical needs as well as respite care to give family or friends a well-earned break.

The home prides itself on its welcoming and lively social atmosphere and run a busy activities programme for all to enjoy. This includes bingo, baking, trips out and visits from entertainers and singers.
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Care Provided by Ashfield House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 47 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £900
  • Self-Funded Residential Dementia Care: from £900
  • RESPITE Self-Funded Residential Care: from £900
  • RESPITE Self-Funded Residential Dementia Care: from £900

Fee is dependent on an Individual assessment carried out by the Home.

These prices are only a guideline, please contact Ashfield House to find out the exact price for your requirements.

Contact Ashfield House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Ashfield House to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Kay Forster (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1995
  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (47)
  • Single Rooms with Ensuite Wet Room (20)

Parking

  • Large car park available for visitors.

Ashfield House Reviews (52)

9.6

Ashfield House has a Review Score of 9.6 (9.551) out of 10, based on 24 reviews in the last 2 years.
Over all time Ashfield House has 52 reviews.

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Review from Dean B (Son of Resident) published on 17 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff have been excellent. I was worried when Mum moved in but every effort was made to help her settle. She now seems happy and relaxed. If she is well then it takes a lot of pressure off me and my sister knowing she is safe and well looked after.
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Review from Andrew M (Son of Resident) published on 17 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely home where I feel my mother is safe and not afraid when left on her own. The staff are always friendly and loving to residents.
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Review from Mandy R (Daughter of Resident) published on 14 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Ashfield House is a wonderful home-from-home. All staff are amazingly kind and caring. Families are always made very welcome whatever time of day.
Reply from Kay Forster, Registered Manager at Ashfield HouseThank you for your lovely comments about Ashfield House!
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Review from A Y (Daughter of Resident) published on 7 May 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are always friendly.
So pleasant to enter the building with smiley faces.
Atmosphere lovely.
Rooms could be cleaned a bit better/more skirting boards and around ceiling.
So pleased getting Mum back in the lounge - it does her so good seeing others and listening to the music and doing activities
(when in a good mood). We appreciate it's not always that easy.
Reply from Kay Forster, Registered Manager at Ashfield HouseThank you for your review, our friendly team of staff appreciate your kind words. The home has just taken on extra members of cleaning staff to strengthen this department.
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Review from N J (Son of Resident) published on 12 July 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I don't have any complaints. When I asked questions, they answered positively. All the staff have been polite and helpful. I have asked Mom about here and she responds positively. She likes the food and enjoys getting around in her chair. She likes the company but doesn't mind being on her own. I think
she looks much healthier now than when she first came in. So all's well.
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Review from M C (Daughter of Resident) published on 10 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother moved into Ashfield House in January 2023, this was a very hard decision for the family. I can honestly say I have never been happier with the care my mum receives, she is always clean and tidy. Her clothes are clean and she is always smiling, there is a variety of activities within the home.
The food is always fresh and the staff are polite friendly and willing t help.
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Review from S S (Son of Resident) published on 4 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Following a fall our mother was transferred to Ashfield House for respite care. The carers and staff in the home are lovely, they took good care of our mother and attended to her daily needs. We felt at ease that our mother was being looked after and cared for during her time there. Our mother too seemed
comfortable there and had a good relationship with the carers. The home has good facilities, a nice open lounge, a dining area and garden for residents to sit in and is in a great location, easy to get to and visit. Thank you Ashfield House for taking care of our mother during her stay, would definitely recommend this care home.
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Review from H M (Wife of Resident) published on 16 June 2023 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Walking into Ashfield House it feels like a ray of sunshine has hit you. Greeted with a smile from management staff. I would like to see more done for the people that can't walk, daily exercise in a group making sure everyone joins in.
Reply from Umar Boodhoo, Development Executive at Ashfield HouseThank you for your comments which we value. We endeavour to continuously improve.
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Review from J R (Friend of Resident) published on 15 June 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are always welcoming, very happy and nothing is too much trouble. My friend is well cared for and the staff deal with personal issues with dignity. We can visit any time of day and we are always welcomed in and greeted with a smile. My friend is happy here, she would like to return home at some
point but she is too unwell to do so.
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Review from D A (Granddaughter of Resident) published on 15 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very caring loving and happy staff, always so helpful. Have made it feel like home for my grandmother and has made her feel like family.
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Review from N M (Son of Resident) published on 10 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This home has a very homely environment. Staff are caring and friendly. They have an open door policy, therefore we can come and go as we please. The home is trying to make improvements for their residents and the staff or the building where necessary so that the residents are happy and comfortable.
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Review from Janet M (Relative of Resident) published on 16 September 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
My brother has been a resident here for nearly 12 months. I have witnessed kindness to him and care. He has found some peace and contentment here, which I have wished for him for a long time. Thank you for all that you do for him. I have also noticed that the atmosphere has improved in recent weeks.
Lovely news that hairdresser and chiropodist can now visit again.
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Review from G H (Next of Kin) published on 13 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My relative has been at Ashfield House for a few months and has settled in so well. I have nothing but praise for the home. The staff are very helpful and caring, they are easy to talk to and nothing seems too much trouble. I'm very happy with the new management, the door is always open for a chat,
and I can see many improvements already. I have informed the social worker of how happy I am also, so I hope this message has been passed on. Keep up the great work.
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Review from T L (Daughter of Resident) published on 22 April 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care home is good though one or two improvements would help. Small activities have started to take place but more needed to keep residents motivated, perhaps some gentle exercises too. DVD player would be useful instead of TV programmes all the time so residents can watch old films that they like,
they also seem to enjoy a particular radio station which could be put on more frequently. Residents do not appear to do for themselves. Garden umbrellas would be good to keep residents safe from sun in summer (bright ones), maybe some more colourful plants/shrubs for them to enjoy around borders/walls (ones which do not require much maintenance). Encourage residents to use the lounge more, could they bring in some singing groups? Difficult times with covid/shortage of staff but have only found caring, accomodating and pleasant staff. Perhaps some bins to be provided in rooms for dirty washing.
Reply from Umar Boodhoo, Managing Director at Ashfield HouseThank you for your comments which we welcome. Please rest assured the points you make are taken on board and hopefully you will witness a difference in the weeks to come.
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Review from L T (Daughter of Resident) published on 12 January 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A lovely home. Staff are friendly and helpful. My mother has been well looked after. Food really good. Since my mother has been here she has improved greatly. Can't thank Ashfield enough.
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Review from Lois G (Friend of Resident) published on 26 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff friendly and helpful. Staff are caring and dedicated. Clean home and warm. Home has a lovely atmosphere. Clients are treated with dignity and respect. A happy place for the clients. Thank you all for looking after my very dear friend.
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Review from Harry B (Son of Resident) published on 15 July 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are very caring and friendly.
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Review from Andrew M (Brother of Resident) published on 6 April 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
I cannot praise the staff enough for the way they have looked after my brother since he has been a resident. On my many visits, I have been met with nothing but smiles and helpfulness from them even in the busy stressful times. Keep up the good work guys especially through these more difficult times,
I hope you know how much your caring is appreciated.
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Review from Marc P R (Son of Resident) published on 29 January 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The team here looked after my old mum exceptionally well. Very homely and welcoming environment. The whole team were there right from the start, showing a genuine interest in my mum as an individual. Every time I visited I was greeted with a smile and always had confidence that the staff were doing
what they could to give my mum the best care.
Reply from Olivia Shields, Marketing Assistant at Ashfield HouseThank you, Marc, for letting us know how we are doing at Keresley Wood Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing. Have a wonderful day.
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Review from Rodney R (Son of Resident) published on 13 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is very content here and is looked after very well. The carers are very kind and thoughtful. There are activities for her to join in with when she wishes.
Like all care homes, they have to balance income and services. This one does better than most in this respect.
Reply from Jasmine Bracken, Marketing Administrator at Ashfield HouseThank you for your comments about your recent experience at Keresley Wood Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.
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Current Review Score: 9.6 (9.551)

Overview of Review Score

The Review Score of 9.6 (9.551) out of 10 for Ashfield House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 24 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.551 for Ashfield House is calculated as follows: ( (164 Excellents x 5) + (117 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 287 Ratings = 4.551
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Ashfield House is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 47 registered maximum number of service users is 9.4, which has been reached with 24 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Oct 2022

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

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