Ashfield House

A lovely home. Staff are friendly and helpful. My mother has been well looked after. Food really good. Since my mother has been here she has improved greatly. Can't thank Ashfield enough.

Staff friendly and helpful. Staff are caring and dedicated. Clean home and warm. Home has a lovely atmosphere. Clients are treated with dignity and respect. A happy place for the clients. Thank you all for looking after my very dear friend.

Staff are very caring and friendly.

I cannot praise the staff enough for the way they have looked after my brother since he has been a resident. On my many visits, I have been met with nothing but smiles and helpfulness from them even in the busy stressful times. Keep up the good work guys especially through these more difficult times, I hope you know how much your caring is appreciated.

The team here looked after my old mum exceptionally well. Very homely and welcoming environment. The whole team were there right from the start, showing a genuine interest in my mum as an individual. Every time I visited I was greeted with a smile and always had confidence that the staff were doing what they could to give my mum the best care.

Like all care homes, they have to balance income and services. This one does better than most in this respect.

From the initial assessment with the manager, until he left the home, I was extremely happy with the way he was looked after, by staff and management. He was unhappy about needing care, but with everyone's help, he settled in quite quickly. I cannot thank the management and staff enough for the care given during his stay. The manager herself was very caring and professional throughout.

Thank you very much for looking after my husband with a lot of care. Very friendly staff. His room is airy and bright but with too much furniture. I wish that I could have picked smaller furniture because his room was so small, he didn't need his wardrobe. The carers struggled to get him into his wheelchair. I wrote a letter with my appreciation and my concerns to the Chief Executive as Four Seasons. I hope to hear from him soon.

Very pleased, good care to our mum.

You looked after my mother very well, better than I could've done. She seemed quite happy there, which gave me peace of mind. Thank you.

As a family, we could not have wished for anywhere better. Mother was in her 90's and had lost her way in life, so we will be forever grateful to all the management and staff and other relatives that made her life more easier.

The building is very well maintained and is comfortable airy feel and mother-in-law has improved enormously since moving in.

Although my beloved mum was only at the home for a very short time the care and attention we received went above and beyond our expectations. Mum loved her cosy, prettily decorated room, mum was offered her favourite foods. All the staff without exception were very caring and kind and so friendly.

Very friendly and attentive staff. My mum's room is comfortable airy and bright, nothing negative to say at all.

The amount of bad publicity that care homes have been getting lately. When mum was moved from hospital to Keresley Wood Care Home, we have been pleasantly surprised the amount of care she has had here from management, nurses, cleaners and cooking staff and of course brilliant care staff. Anything we have asked has been dealt with fairly and quickly and we would recommend Keresley Wood Care Home to anybody. I also think the management staff should be there all the time in case of any problems.

Very good.

I don't think people say thank you enough to people who do jobs like you do.

Good grooming services are available if needed. Their evening times seem to end too early.