Ashfield House

Tamworth Road, Keresley, Coventry CV7 8JG
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9.6 52 Reviews
  • Ashfield House, Coventry
Ashfield House is nestled in pleasant countryside and offers fresh and cheerful living spaces, with a choice of lively or quiet communal areas where residents can relax or socialise with visitors, family and friends.

Ashfield House aims to be a home from home for residents and supports them to continue doing familiar things such as hobbies or pastimes they did before they arrived.

Care provided includes residential care for people who need help with daily tasks, nursing care for those with complex medical needs as well as respite care to give family or friends a well-earned break.

The home prides itself on its welcoming and lively social atmosphere and run a busy activities programme for all to enjoy. This includes bingo, baking, trips out and visits from entertainers and singers.
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Care Provided by Ashfield House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 47 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £900
  • Self-Funded Residential Dementia Care: from £900
  • RESPITE Self-Funded Residential Care: from £900
  • RESPITE Self-Funded Residential Dementia Care: from £900

Fee is dependent on an Individual assessment carried out by the Home.

These prices are only a guideline, please contact Ashfield House to find out the exact price for your requirements.

Contact Ashfield House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Ashfield House to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Kay Forster (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1995
  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (47)
  • Single Rooms with Ensuite Wet Room (20)

Parking

  • Large car park available for visitors.

Ashfield House Reviews (52)

9.6

Ashfield House has a Review Score of 9.6 (9.551) out of 10, based on 24 reviews in the last 2 years.
Over all time Ashfield House has 52 reviews.

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Date Published
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Reviewer Connection to Ashfield House
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Total of 52, showing 41-52
Review from T D (Cousin of Resident) published on 3 April 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
From the initial assessment with the manager, until he left the home, I was extremely happy with the way he was looked after, by staff and management. He was unhappy about needing care, but with everyone's help, he settled in quite quickly. I cannot thank the management and staff enough for the care
given during his stay. The manager herself was very caring and professional throughout.
Reply from Ronnie Cavanagh, Marketing at Ashfield HouseThank you for your comments about your recent experience at Keresley Wood Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that you had a positive experience. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
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Review from M O (Wife of Resident) published on 13 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Thank you very much for looking after my husband with a lot of care. Very friendly staff. His room is airy and bright but with too much furniture. I wish that I could have picked smaller furniture because his room was so small, he didn't need his wardrobe. The carers struggled to get him into his wheelchair.
I wrote a letter with my appreciation and my concerns to the Chief Executive as Four Seasons. I hope to hear from him soon.
Reply from Ronnie Cavanagh, Marketing at Ashfield HouseThank you for your comments about Keresley Wood Care Home. We appreciate you taking the time to give feedback and letting us know how we are doing. We have acknowledged the concerns you have, and improvements you have suggested to better the home. If you would like to discuss any concerns directly, please reach out to us at the home. Thanks again
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Review from Paul W (Son of Resident) published on 27 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased, good care to our mum.
Reply from Ronnie Cavanagh, Marketing at Ashfield HouseThank you, Paul, for letting us know how we are doing at Keresley Wood Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.
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Review from Margaret W (Daughter of Resident) published on 6 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
You looked after my mother very well, better than I could've done. She seemed quite happy there, which gave me peace of mind. Thank you.
Reply from Ronnie Cavanagh, Digital Marketing Executive at Ashfield HouseThank you, Margaret, for sharing your experience of Keresley Wood Care Home. We are really happy to hear that it was so positive and that you were pleased with the quality of our care. Your feedback means so much to us. Thank you once again.
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Review from Peter W (Son-in-law of Resident) published on 6 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a family, we could not have wished for anywhere better. Mother was in her 90's and had lost her way in life, so we will be forever grateful to all the management and staff and other relatives that made her life more easier.
Reply from Ronnie Cavanagh, Digital Marketing Executive at Ashfield HouseThank you, Peter, for sharing your experience of Keresley Wood Care Home. We really appreciate you taking the time to let us know how we are doing and it's rewarding to hear that you were so pleased with the quality of our care. Thank you once again.
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Review from Seamus O (Son of Resident) published on 27 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly and approachable staff.
The building is very well maintained and is comfortable airy feel and mother-in-law has improved enormously since moving in.
Reply from Ronnie Cavanagh, Digital Marketing Executive at Ashfield HouseThank you, Seamus, for your comments about your recent experience at Keresley Wood Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
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Review from Christine A (Daughter of Resident) published on 31 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Although my beloved mum was only at the home for a very short time the care and attention we received went above and beyond our expectations. Mum loved her cosy, prettily decorated room, mum was offered her favourite foods. All the staff without exception were very caring and kind and so friendly.
Reply from Ronnie Cavanagh, Digital Marketing Executive at Ashfield HouseThank you, Christine. for your lovely feedback about your experience at Keresley Wood Care Home. We really appreciate you taking the time to let us know how we are doing and it is rewarding to hear that you were so pleased with the quality of our care. Your kind words about the team here really mean so much to us. Thank you once again.
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Review from Jacqueline P (Daughter of Resident) published on 26 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly and attentive staff. My mum's room is comfortable airy and bright, nothing negative to say at all.
Reply from Ronnie Cavanagh, Digital Marketing Executive at Ashfield HouseThank you, Jacqueline, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience with Keresley Wood Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised. Have a wonderful day.
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Review from Irene P (Daughter of Resident) published on 24 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The amount of bad publicity that care homes have been getting lately. When mum was moved from hospital to Keresley Wood Care Home, we have been pleasantly surprised the amount of care she has had here from management, nurses, cleaners and cooking staff and of course brilliant care staff. Anything we
have asked has been dealt with fairly and quickly and we would recommend Keresley Wood Care Home to anybody. I also think the management staff should be there all the time in case of any problems.
Reply from Ronnie Cavanagh, Digital Marketing Executive at Ashfield HouseThank you, Irene, for your comments about your recent experience at Keresley Wood Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
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Review from Bernard P (Son of Resident) published on 18 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good.
Reply from Ronnie Cavanagh, Digital Marketing Executive at Ashfield HouseThank you, Bernard, for letting us know how we are doing at Keresley Wood Care Home. We really appreciate you taking the time to give us feedback. Have a wonderful day.
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Review from Vivien H (Relative of Resident) published on 15 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since the new manager and assistant manager have come here the place seems to have lifted. The staff have changed so much, they smile when you see them. They look more enthusiastic about their work.
My uncle wanted to move a few months ago before things changed. We would like to say a very big thank
you to the management and carers for all the help and understanding which you have shown my relative.
I don't think people say thank you enough to people who do jobs like you do.
Reply from Ronnie Cavanagh, Digital Marketing Executive at Ashfield HouseThank you, Vivien, for taking the time to leave a review for us at Keresley Wood Care Home. We're happy to hear that you have seen an improvement within the home and made it such a positive experience. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised. Thanks again and have a wonderful day.
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Review from M M (Daughter of Resident) published on 28 April 2017 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
All the rooms and bedrooms are nicely furnished and decorated. Staff are friendly and helpful. Could do with more food choices at lunch time.
Good grooming services are available if needed. Their evening times seem to end too early.
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Current Review Score: 9.6 (9.551)

Overview of Review Score

The Review Score of 9.6 (9.551) out of 10 for Ashfield House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 24 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.551 for Ashfield House is calculated as follows: ( (164 Excellents x 5) + (117 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 287 Ratings = 4.551
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Ashfield House is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 47 registered maximum number of service users is 9.4, which has been reached with 24 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Oct 2022

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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