






Princess Lodge was purchased in August 2009 and after an extensive refurbishment reopened to accommodate residents of Sandwell and neighbouring authorities in January 2010.
In 2011 the home was extended to provide nursing care for up to 36 residents in a truly first-class environment.
Care Provided by Princess Lodge Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 36 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Princess Lodges fees are all individually assessed and are accordance with care needs. They accept local authority, NHS / CCG and privately funded residents
Contact Princess Lodge Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Friendly Care Group
- Private Owned
Person in charge
- Adam Toomer-Smith(Manager)
Local Authority / Social Services
Admission Information
- Mixed with both male-only and female-only unit(s)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2026
- Number of floors: 2
Room Information
- Single Rooms (32)
- Single Rooms with ensuite Wet Room (32)
Parking
- Parking available to front of home.
Princess Lodge Nursing Home Reviews (30)
Princess Lodge Nursing Home has a Review Score of 8.8 (8.820) out of 10, based on 9 reviews in the last 2 years.
Over all time Princess Lodge Nursing Home has 30 reviews.
Thank you to all staff
We are delighted to hear that you and your brother felt welcomed from the very beginning. Moving into a care home is a significant transition, and our team works hard to ensure that both residents and their families feel...
My dad is in one of your homes, it's the Princess Lodge in Tipton. My concern is that when things get hot, there isn't any air con, and the staff struggle to cope with the conditions, and I've heard that some of the nurses leave, because they find it hard to keep up with the workload.
Thank you for taking the time to share your feedback.
We are sorry to hear of your concerns. During periods of warmer weather, we implement a range of measures to help keep residents comfortable, including increased hydration, the use of fans, regular temperature monitoring and adapting...
Do not put your family members here unless they don't need a lot of care. My mom was here for nearly 3 years and from my visits, she had no drinks available, when i asked they always made an excuse. Her room was always stocked with incontinence pads of which several packets would be open and over the floor. Personal items were damaged & clothes went missing. Staff were forever in the restaurant together chatting / on phones. She had numerous falls causing bruising and hospital visits. The last fall which caused bruising all down 1 side of face & neck and hospital in November 2025 was when the home refused to have her back and didn't even get the offer of their sister home which was supposed to be more focused for dementia clients. When I collected my moms belongings, there was no help off anyone and on a return visit the manager never even looked or spoke to me. There was only 1 person who worked there who said that they had failed my mom in their care.
We are very sorry to read that you and your family feel disappointed by your mother's experience and the circumstances surrounding her care.
Throughout your mother's stay, we sought to work closely with family members and healthcare...
My mum has been a resident of this care home for 11 years this year
She has vascular dementia
The care my mum receives is the best and today cements my feelings.
Mum has always received the best care here and today I was again blown away
I get a call from the assistant manager to say the night staff found a bruise on mums finger and didnt know where she had got it from .
They then say they are doing a safe guarding report as they are very transparent about any issues and they dont know how mum bruised her finger
She was checked by the night nurse and then the day nurse to ensure she wasn't in any pain
Also put on the weekly Doctors list to be checked
This is just proof of how much the home care about their residents
I have never worried about mums care as it's the best and this just clarifies it again
Honestly if you have to make a terrible decision to put your parents in s home you certainly cannot go wrong with this care home .
Thank you to all the staff .
To have cared for your mum for 11 years is a privilege we never take for granted. Supporting someone living with vascular dementia requires consistency, vigilance and compassion, and we are proud to...
Princess Lodge have been caring for my Mom for almost three years, in which time she has received excellent care. The staff treat the residents like family and go above and beyond to make them feel at home. Since December, my Dad has become a resident thanks to the staff helping to facilitate a transfer from a different care home. He has been made to feel welcome and safe. We chose this home because of the positive experience we previously received with my Mom.
Thank you for your kind review. I will ensure your comments are passed onto all the team.
The home was well run by Luanne and always clean and tidy thanks to a great domestic team. Food standards were very good and generally the care provided was also very good. The outstanding feature by far was the activities provided by Beata who was exceptionally hard working organising birthdays and events throughout the year. She went above and beyond not only raising money to support the residents but making their time at Princess Lodge truly enjoyable. I am grateful for her outstanding work ethic and dedication.
Thank you, A, for sharing such warm and detailed feedback. We are delighted to hear your positive reflections on the management, cleanliness, food standards, and care provided. Your kind words about Beatas dedication and creativity mean a great deal; her commitment to meaningful activities and...
The care my mum Dot receives from the lovely staff at princess lodge is amazing. They are so kind and always on hand to help with any queries or concerns you may have. We were really worried about moving my mum into residential care but Julie and the team there have been amazing .
Thank you
Thank you for leaving a review for Princess Lodge Nursing Home. I will ensure that all staff receive your feedback.
We are very happy with the care that is provided for our mom and would highly recommend the care home. The staff are lovely, very caring and approachable. The manager there is such a lovely and caring manager and always happy to help and goes above and behind what is expected. X
Thank you for your kind review. I will ensure that your comments are passed on to the team at Princess Lodge.
Mom is very happy with the level of care she recieves the nurses go above and beyond to make sure she gets the care she needs, management are extremely helpful, approachable and professional overall happy thank you
Thank you for submitting a review. We are glad that your Mom is happy within our home. I will ensure that the staff are made aware of your feedback.
When we last visited, Dad told me that he never thought he could be happier anywhere but home, but he is happy at Princess Lodge, and he speaks highly of all the staff there.
Everywhere is clean, and well-maintained, with memorabilia, photos of events etc in the corridors. Dad's room is lovely, and family have been allowed to put up photos, an electronic photo frame etc, to make it homely for him. He also has a tv. The meals smell and look delicious. Dad is also asked what he would like to eat, and is kept topped up with hot and cold drinks. Mum is also made very welcome, at any time of the day.
It gives us peace of mind, to know how well Dad is cared for every day.
Thank you for such a positive review. We strive to provide the best possible care for both our residents and families. I will ensure that your amazing comments are passed on to the team.
My dad loves it here and has been made to feel like part of their family. Everyone has been so kind and friendly, as a family we couldn’t have got him in anywhere nicer. It’s great we can take our dogs in to visit as well. Spotlessly clean and the food looks amazing. Great activities as well to keep them occupied. Would recommend it.
Thank you so much for your lovely feedback - it means a lot to us all here at Princess Lodge.
What an amazing care home, the staff go above and beyond. The food quality is amazing and an amazing variety. How they treat and respect my mom is 100% and need to be given the credit they deserve. Keep up the good work.
Thank you for your kind comments. I will ensure that your comments are passed on.
They take care of my dad very well and the staff are very helpful and friendly they always call me if dad has a bruise on his arm or hand they look after him well and I don’t have to worry when I go back home.
Thank you for submitting this review of our home. I will ensure the team are aware of your comments.
Princess Lodge is an outstanding nursing home and the team of staff there are amazing. It is clear to see that they truly care about the residents, through the level of attention to detail, the kindness and sensitivity shown, and professionalism. The environment itself is pleasant and visits are enjoyable, as it is clear everything is by design and with the residents in mind. Always a warm welcome, communication is outstanding.
Thank you for your kind words. I will ensure that your comments are passed on to all the team here at Princess Lodge Nursing Home.
My stepdad has been here for a few years now and he loves it there we, as a family, don't have to worry about him anymore as he was living on his own before moving here. The staff from all departments are fantastic, they go above and beyond and keep me updated with everything regarding his care. It's a brilliant little home, it feels like one big family and that's how it should be. Well done Princess Lodge, keep up the good work.
Thank you for your kind comments. I will be sure to pass your remarks on to the rest of the team.
My auntie organised, with the care home, an 80th party for my nan. It was amazing, the staff were so friendly and helpful and nothing was too much trouble. Every time we visit we never have anything bad to say and the care from the staff is amazing! (Coming from an ex-carer!) 10/10 from me! My auntie couldn't of picked a better care home!
We appreciate your kind words! Thank you for your review.
Thanks to the caring staff they make visiting my brother a lovely experience! Not only do they take wonderful care of him they are so caring and kind to me as I am disabled myself. He could not be in a better place.
Thank you for sending us your review. I will ensure that your comments are passed on to the team at Princess Lodge.
My mother has been a resident at Princess Lodge for just over two years. The level of care and compassion for their residents has been exceptional from day one. Whether it be from the owners, managers, nurses, activity coordinator, carers, cleaners, cooks or the handyman the professionalism and genuine care shines through. The varied range of activities providing daily stimulation for residents deserves a special mention, as does all the managers and staff. Special efforts every time a resident has a birthday. The home is very well run reflected in a recent CQC good rating and the major strength that raises it to a standard over and above the norm is the attitude and genuine empathy of all the staff. I can highly recommend Princess Lodge based on my observations and experience over the last two years they have cared for my mum!
Hi John, thank you for your kind words. As a team, we are happy to provide a high standard of care and will continue to do so. I will be sure to pass your kind remarks on to all the team here at Princess Lodge.
All the staff are lovely and caring.
There is always plenty of activities to keep the residents occupied and they always make visitors very welcome.
The Christmas party in December was a great event and the kitchen staff and chef went above and beyond.
Thank you for your kind comments. We are pleased you enjoyed the Christmas party and we endeavour to create even more fantastic events throughout the year. I will pass your kind words on to the team at Princess Lodge.
Would highly recommend this nursing home, the staff are always so welcoming and go above and beyond in their care for our mother and the other residents. The home is always spotlessly clean and smells fresh. The activities are very inclusive of friends and family as well as residents. The home has an excellent management team leading it and communication is very good.
Dear Debbie, Thank you for your kind remarks. I will be sure to pass you kind comments onto the rest of my team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 August 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Princess Lodge Nursing Home.
There are no upcoming events for Princess Lodge Nursing Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Princess Lodge Nursing Home.
Accreditations
There are no accreditations posted yet for Princess Lodge Nursing Home.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Princess Lodge Nursing Home
What types of Care is Princess Lodge Nursing Home registered for?
Older Person Care, Dementia, Learning Disability / Autism, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Princess Lodge Nursing Home have?
There are 32 Single Rooms.
What are the Facilities & Services at Princess Lodge Nursing Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Princess Lodge Nursing Home to the centre of Tipton?
0.7 mile(s) as the crow flies, distance by road may be significantly further.
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