11 High Street, Princes End, Tipton DY4 9HU
Group: Friendly Care Group
Person in charge: Sarah Edwards (Manager)
Local Authority / Social Services: Sandwell Metropolitan Borough Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 36 Service Users
Registered Care Categories*: Dementia • Old Age
Specialist Care Categories: Alzheimer's • Cancer Care • Challenging Behaviour • Hearing Impairment • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment
Single Rooms: 28
Shared Rooms: 4
Weekly Charges Guide: Nursing Care Single £320 – £349 (These prices are only a guideline, please contact Princess Lodge Nursing Home to find out the exact price for your requirements.)
Facilities & Services: Palliative Care • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Princess Lodge Nursing Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Princess Lodge Nursing Home has a Review Score of 6.3 (6.320)
The Review Score of 6.3 (maximum of 10) for Princess Lodge Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Princess Lodge Nursing Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 1.6 out of 5 from 1 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.75 for Princess Lodge Nursing Home is calculated as follows: ( (9 Excellents x 5) + (3 Goods x 4) ) ÷ 12 Ratings = 4.75
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 1.57 Points relating to the number of positive Reviews for Princess Lodge Nursing Home is based on 1 positive Reviews in the last 24 months and is calculated as follows:
3 = 3 then divided by 2 = 1.500
Target of 7.2 positive Reviews (36 registered maximum number of service users ÷ 5). 1 Reviews ÷ 7.2 Target = 0.139 , then divided by 2 = 0.070
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by Lesley R (Niece of Resident) on Tuesday 13 December 2016. Relates to December 2016.
My Aunt has been a resident at Princess Lodge for five years now. She has Alzheimers Disease. From day one the care she has received is excellent. The staff are kind, caring and compassionate. You really feel that you are a part of an extended family. It is the hardest decision to have to make to put your loved one into a Home but everything is a lot easier knowing that she is having such excellent care. She is content there.
The Home never has the unpleasant smell of urine. The rooms are pleasant and as homely as you want to make them.
How likely would you be to recommend Princess Lodge Nursing Home? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Good
Safety / Security: Excellent
Value for Money: Excellent
There are currently no awards/recognitions posted yet for Princess Lodge Nursing Home
There are currently no Care Home Idol entrants who have performed at Princess Lodge Nursing Home