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Princess Lodge Nursing Home

11 High Street, Princes End, Tipton, West Midlands DY4 9HU
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Princess Lodge Nursing Home, Tipton
Princess Lodge Nursing Home, Tipton
Princess Lodge Nursing Home, Tipton

Princess Lodge was purchased in August 2009 and after an extensive refurbishment reopened to accommodate residents of Sandwell and neighbouring authorities in January 2010.

In 2011 the home was extended to provide nursing care for up to 36 residents in a truly first-class environment.

Care Provided by Princess Lodge Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 36 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Princess Lodges fees are all individually assessed and are accordance with care needs. They accept local authority, NHS / CCG and privately funded residents

Contact Princess Lodge Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Adam Toomer-Smith(Manager)

Local Authority / Social Services

Admission Information

  • Mixed with both male-only and female-only unit(s)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2026
  • Number of floors: 2

Room Information

  • Single Rooms (32)
  • Single Rooms with ensuite Wet Room (32)

Parking

  • Parking available to front of home.

Princess Lodge Nursing Home Reviews (30)

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8.8

Princess Lodge Nursing Home has a Review Score of 8.8 (8.820) out of 10, based on 9 reviews in the last 2 years. Over all time Princess Lodge Nursing Home has 30 reviews.

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Review from L F (Daughter of Resident) published on 22 November 2022 Submitted via Website
Overall Experience

My mom came to your home from hospital for end of life care and your staff were amazing, they could not do enough for us at this terrible time. They showed us compassion and love they were there every step of the way with us. I can't thank them enough for the care they showed to my most precious thing to me and that was my mom, nothing was too much for them even to the very end they showed how much they cared they only knew her for a week and it was like they knew her longer. Can't thank them enough.

Reply from Adam Toomer-Smith, Care Home Manager at Princess Lodge Nursing Home

Thank you so much for your kind words. I will be assured to pass on your lovely feedback to all the team here at Princess Lodge Nursing Home.

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Review from Nicola S (Daughter-in-law of Resident) published on 16 November 2022 Submitted via Postal Card
Overall Experience

My mother-in-law had the best end of life care. All staff were very accommodating. The care they showed and gave in a short period of time was second to none. The staff are amazing, nothing was too much trouble for them. They were supportive to us too as a family. There are a lot of us and never once complained.

Reply from Luanne Peart, Deputy Manager at Princess Lodge Nursing Home

Thank you so much for your kind words. I will be assured to pass on your lovely feedback to all staff.

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Review from Barry W (Partner of Resident) published on 14 September 2022 Submitted via Postal Card
Overall Experience

My partner was accepted into Princess Lodge around four years ago after her last home lost its contract. We have never regretted the move. The staff are so friendly and caring. Nothing is too much trouble. I don't class them as carers - but as caring friends who really do their jobs well.

Reply from Luanne Peart, Deputy Manager at Princess Lodge Nursing Home

Thank you for your positive feedback. We really appreciate your comments and will pass your lovely comments on to all staff.

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Review from Viv J (Daughter of Resident) published on 21 June 2022 Submitted via Postal Card
Overall Experience

My mum was transferred here from hospital. this was the facility available at the time of discharge. The care here has been exceptional. The management, nurses, staff and carers are remarkable. They have provided love and support to both the family and my Mum. I can't praise them enough.

Reply from Adam Toomer-Smith, Care Home Manager at Princess Lodge Nursing Home

Thank you for your kind remarks. I will certainly pass your comments on to the team.

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Review from Ian B (Son of Resident) published on 24 September 2020 Submitted via Website
Overall Experience
Mom has been a resident in the home since leaving hospital in May. The care and consideration shown to Mom and the family has been of great comfort during a time when visiting has been restricted. We always feel well informed and that Mom is having excellent care.
When Mom was discharged from hospital she had a badly ulcerated foot which the staff at Princess Lodge have addressed and updated us with images and reports on. We really do feel she is treated as an individual and given a high standard of personnel care which we will be eternally garateful for.

The staff always appear happy to talk to you and comment on how happy and smiley Mom is and staff are always available to advise if needed.

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Review from Vicky C (Friend of Resident) published on 17 March 2020 Submitted via Website
Overall Experience

A friendly atmosphere where the staff know your name. Any issues or queries are dealt with immediately. It's a real home from home. Management and staff are all approachable and always have time to discuss any issues or problems, or just to have a chat. My friend has been in a few homes, none of them treated my friend as well as Princess Lodge have. Would highly recommend this wonderful home.

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Review from Neil C (Son of Resident) published on 10 March 2020 Submitted via Website
Overall Experience
It is always difficult in making the right decisions for a family member for help and care. Unfortunately, my father had been in 2 care homes before going to the Princess Lodge Nursing Home. His experience prior to going to Princess Lodge was shocking and I cannot go into detail on here.
However, after spending a day riding around care homes to find my father a suitable care home I visited Princess Lodge.
From the first steps of entering Princess Lodge the atmosphere here was completely different.
The staff were very friendly and all of a very caring nature, totally different to what he had experienced prior to this.

So, in my opinion, I had struck gold and my father moved in. If you are in the same position I cannot speak highly enough of the staff at Princess Lodge Nursing Home, it's the best!

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Review from S L (Son of Resident) published on 3 October 2019 Submitted via Postal Card
Overall Experience

Princess Lodge is home from home, safe, warm and friendly with dedicated caring staff who treat residents like their own family. Spotlessly clean good variety of food at mealtimes and plenty of regular entertainment provided most days organised by a fantastic team. In light of things that you hear going on in care homes around the country today it is very reassuring to know your loved one is being looked after and cared for so well. Keep up the great work.

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Review from Carol B (Wife of Resident) published on 22 July 2019 Submitted via Postal Card
Overall Experience
The staff here genuinely care about the residents.

They are kind and compassionate and nothing is too much trouble. The manager and any senior member of staff are always available to talk to. I cannot thank them enough for caring for my husband in such a professional manner.

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Review from Lesley R (Niece of Resident) published on 4 January 2017 Submitted via Website
Overall Experience
My Aunt has been a resident at Princess Lodge for five years now. She has Alzheimers Disease. From day one the care she has received is excellent. The staff are kind, caring and compassionate. You really feel that you are a part of an extended family. It is the hardest decision to have to make to put your loved one into a Home but everything is a lot easier knowing that she is having such excellent care. She is content there.

The Home never has the unpleasant smell of urine. The rooms are pleasant and as homely as you want to make them.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 August 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

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