Princess Lodge Nursing Home

11 High Street, Princes End, Tipton DY4 9HU
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9.4 27 Reviews
  • Princess Lodge Nursing Home, Tipton
Princess Lodge was purchased in August 2009 and after an extensive refurbishment reopened to accommodate residents of Sandwell and neighbouring authorities in January 2010.

In 2011 the home was extended to provide nursing care for up to 36 residents in a truly first-class environment.
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Care Provided by Princess Lodge Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 36 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Princess Lodges fees are all individually assessed and are accordance with care needs. They accept local authority, NHS / CCG and privately funded residents

Contact Princess Lodge Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Princess Lodge Nursing Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Adam Toomer-Smith (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2017
  • Number of floors: 1

Room Information

  • Single Rooms (28)
  • Couples/Companion Rooms (4)

Princess Lodge Nursing Home Reviews (27)

9.4

Princess Lodge Nursing Home has a Review Score of 9.4 (9.427) out of 10, based on 8 reviews in the last 2 years.
Over all time Princess Lodge Nursing Home has 27 reviews.

Overall Experience
  • 25
  • 2
  • 0
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Date Published
  • 27
  • 6
  • 6
  • 8
  • 19
Reviewer Connection to Princess Lodge Nursing Home
  • 13
  • 5
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 27, showing 21-27
Review from Viv J (Daughter of Resident) published on 21 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was transferred here from hospital. this was the facility available at the time of discharge. The care here has been exceptional. The management, nurses, staff and carers are remarkable. They have provided love and support to both the family and my Mum. I can't praise them enough.
Reply from Adam Toomer-Smith, Care Home Manager at Princess Lodge Nursing HomeThank you for your kind remarks. I will certainly pass your comments on to the team.
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Review from Ian B (Son of Resident) published on 24 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mom has been a resident in the home since leaving hospital in May. The care and consideration shown to Mom and the family has been of great comfort during a time when visiting has been restricted. We always feel well informed and that Mom is having excellent care.
When Mom was discharged from hospital
she had a badly ulcerated foot which the staff at Princess Lodge have addressed and updated us with images and reports on. We really do feel she is treated as an individual and given a high standard of personnel care which we will be eternally garateful for.
The staff always appear happy to talk to you and comment on how happy and smiley Mom is and staff are always available to advise if needed.
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Review from Vicky C (Friend of Resident) published on 17 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
A friendly atmosphere where the staff know your name. Any issues or queries are dealt with immediately. It's a real home from home. Management and staff are all approachable and always have time to discuss any issues or problems, or just to have a chat. My friend has been in a few homes, none of them
treated my friend as well as Princess Lodge have. Would highly recommend this wonderful home.
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Review from Neil C (Son of Resident) published on 10 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
It is always difficult in making the right decisions for a family member for help and care. Unfortunately, my father had been in 2 care homes before going to the Princess Lodge Nursing Home. His experience prior to going to Princess Lodge was shocking and I cannot go into detail on here.
However, after
spending a day riding around care homes to find my father a suitable care home I visited Princess Lodge.
From the first steps of entering Princess Lodge the atmosphere here was completely different.
The staff were very friendly and all of a very caring nature, totally different to what he had experienced prior to this.
So, in my opinion, I had struck gold and my father moved in. If you are in the same position I cannot speak highly enough of the staff at Princess Lodge Nursing Home, it's the best!
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Review from S L (Son of Resident) published on 3 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Princess Lodge is home from home, safe, warm and friendly with dedicated caring staff who treat residents like their own family. Spotlessly clean good variety of food at mealtimes and plenty of regular entertainment provided most days organised by a fantastic team. In light of things that you hear going
on in care homes around the country today it is very reassuring to know your loved one is being looked after and cared for so well. Keep up the great work.
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Review from Carol B (Wife of Resident) published on 22 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff here genuinely care about the residents.
They are kind and compassionate and nothing is too much trouble. The manager and any senior member of staff are always available to talk to. I cannot thank them enough for caring for my husband in such a professional manner.
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Review from Lesley R (Niece of Resident) published on 4 January 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Aunt has been a resident at Princess Lodge for five years now. She has Alzheimers Disease. From day one the care she has received is excellent. The staff are kind, caring and compassionate. You really feel that you are a part of an extended family. It is the hardest decision to have to make
to put your loved one into a Home but everything is a lot easier knowing that she is having such excellent care. She is content there.
The Home never has the unpleasant smell of urine. The rooms are pleasant and as homely as you want to make them.
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Current Review Score: 9.4 (9.427)

Overview of Review Score

The Review Score of 9.4 (9.427) out of 10 for Princess Lodge Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 8 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.777 for Princess Lodge Nursing Home is calculated as follows: ( (74 Excellents x 5) + (19 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 94 Ratings = 4.777
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.65 Points relating to the number of positive Reviews for Princess Lodge Nursing Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 = 3.65
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 8 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Aug 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

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