The Willows is a purpose-built nursing and residential home. There are 48 rooms, making an important contribution to the care of the local and surrounding community. The Willows was recently rated ‘GOOD’ (March 2026) following the home's most recent CQC inspection.
The home is very welcoming to visitors, who have convenient parking access, while a large garden area is ideal for residents to relax in, together with a spacious and well-furnished...
Care Provided by The Willows Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 48 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Chiropody - subject to additional charge.
Hairdressing - subject to additional charge.
Dentist - additional charges through NHS banding
Optician - may be subject to additional charge.
The price(s) shown are provided by the care home. Contact The Willows Nursing Home for full pricing details and T&Cs.
Contact The Willows Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Regal Care Ltd
- Private Owned
Person in charge
- Jack Hendy (Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1998
- Last Refurbishment: 2006
- Number of floors: 2
Room Information
- Single Rooms (40)
- Couples/Companion Rooms (4)
- Single Rooms with ensuite Wet Room (40)
- Couples/Companion Rooms with ensuite Wet Room (4)
Visiting
- Open visiting , protected mealtimes in place , please contact for further information.
Parking
- Free onsite parking available
The Willows Nursing Home Reviews (27)
The Willows Nursing Home has a Review Score of 9.4 (9.407) out of 10, based on 15 reviews in the last 2 years.
Over all time The Willows Nursing Home has 27 reviews.
I found the staff to be extremely kind and attentive towards her, she took to them instantly and received the highest standard of care from them all.
The staff always treated my mother with respect and dignity, always keeping me informed of any changes to her declining health.
I am really grateful to The Willows' staff for providing peaceful and dignified end-of-life care.
Many thanks for your kind words. I will ensure the staff are told of this review.
I found The Willows Nursing Home to be a very good care home. Particularly good are the staff. Friendly, kind, attentive, skilled and good communicators, always willing to go the extra mile. A big thank you to each and every one of them.
Thank you for your kind review. This information will be passed to the staff.
I was amazed to see the difference in my friend. She came from another home to The Willows. The previous home kept her in bed all the time. Now she is up, bathed, dressed and eating nice food. (Previously, they gave her food and she was too poorly to feed herself, so she was not eating). But most of all, she was smiling and happy. Well done The Willows.
Thank you for your kind words. We are so pleased that she is happy at The Willows, and that you can see a difference in her.
Honestly cannot fault this place. For the last six weeks, since Mom has been there, she has actually improved in lots of ways because of the care and attention she has received from the lovely staff. It is always spotlessly clean and appears very well organised. Great that the staff also are there to support my Dad who visits every day - they have been most respectful and kind. Keep up the great work!
Thank you for your kind review. It is our pleasure looking after your Mom. We hope she continues to improve with us.
The home is clean, the staff pleasant and the management approachable if there are any concerns or problems. The lift not working is concerning if your relative is upstairs. Sometimes we have to ask staff to find Mom's things as they go missing but we're sure this happens in most care homes.
Thank you for your kind words. We love our residents very much. The lift will be working this week as we have been waiting for parts.
Each day we visited my grandad would tell us how hungry he was, so we started making him food at home and bringing it down with us.
My grandad was in The Willows care home for a total of seven weeks before his health declined that badly and he died in there. We really wished we had chosen another care home for him to of gone into but when initially visiting The Willows it was one of the better ones we had viewed.
Unfortunately, this was not the case which we could see each day we were visiting (we visited my grandad every day while he was in The Willows). Each day we visited we could see that there was a lack of care given to residents due to there not being nearly enough staff.
I am writing this in respect of my late mother who lived at The Willows, Darlaston, West Midlands.
Mom passed away on 17th June 2018, she was 93 years old. I just want to say she was looked after with impeccable care during the two and a half years that she lived at The Willows. This was especially true in her last months, and in the last stages of dementia. All staff at all levels made us as a family feel welcome and included in all aspects of her care. She was always treated with affection and sensitivity, and her dignity was maintained to the last.
Can I just say a huge thank you to everyone at the home and to your organisation. As a family, we will never forget the kindness we have been shown.
Kindest regards
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 10 October 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
4 Bed Vacancies
Posted: 17 August 20261 - General Nursing Vacancy. 3 - Dementia Nursing Vacancies.
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