The Willows Nursing Home

Dangerfield Lane, Darlaston, Wednesbury WS10 7RT
Review Us
9.5 21 Reviews
  • The Willows Nursing Home, Wednesbury
Purpose-built care facility, The Willows, has a forty-eight person capacity and makes an important contribution to elderly care in the surrounding community.

The home is very welcoming to visitors, who have convenient parking access, while a large garden area is ideal for residents to relax in, together with a spacious and well-furnished interior.

Rooms are en-suite and many facilities have been set up for the convenience of service users, with assistance always on hand from a professional team of staff.

Show The Willows Nursing Home on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 48 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding contribution top up agreed prior to admission.
Private Fees are discussed during a visit to the home.
Chiropody subject to additional charge unless NHS funded.
Hairdressing subject to additional charge.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Jack Hendy (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Discharge to Assess Referrals, CHC, Trusted Assessments, Respite enquiries, Self funded enquiries Nursing and Residential
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1998
  • Last Refurbishment: 2006
  • Number of floors: 2

Room Information

  • Single Rooms (40)
  • Couples/Companion Rooms (4)
  • Single Rooms with ensuite Wet Room (40)
  • Couples/Companion Rooms with ensuite Wet Room (4)

Visiting

  • Open visiting , protected mealtimes in place , please contact for further information.

Parking

  • Free onsite parking available

The Willows Nursing Home Reviews (21)

Total of 21, showing 21-21
9.5

The Willows Nursing Home has a Review Score of 9.5 (9.526) out of 10, based on 15 reviews in the last 2 years. Over all time The Willows Nursing Home has 21 reviews.

Overall Experience

  • 18
  • 1
  • 0
  • 0
  • 2

Date Published

21
4
9
15
6

Review from Stephen K (Son of Resident) published on 27 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am writing this in respect of my late mother who lived at The Willows, Darlaston, West Midlands.


Mom passed away on 17th June 2018, she was 93 years old. I just want to say she was looked after with impeccable care during the two and a half years that she lived at The Willows. This was especially

true in her last months, and in the last stages of dementia. All staff at all levels made us as a family feel welcome and included in all aspects of her care. She was always treated with affection and sensitivity, and her dignity was maintained to the last.


Can I just say a huge thank you to everyone at the home and to your organisation. As a family, we will never forget the kindness we have been shown.


Kindest regards

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.5 (9.526)

Overview of Review Score

The Review Score of 9.5 (9.526) out of 10 for The Willows Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.526 for The Willows Nursing Home is calculated as follows: ( (130 Excellents x 5) + (26 Goods x 4) + (2 Satisfactorys x 3) + (1 Poors x 2) + (12 Very Poors x 1) ) ÷ 171 Ratings = 4.526

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Willows Nursing Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Sep 2023

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 3 hours ago

Dementia Nursing

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Awards / Recognitions (0)

Meet the Team (0)

There are no Team Members posted yet

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Willows Nursing Home to verify any information. View our terms and conditions. The Willows Nursing Home has an Enhanced Service - more info.