The Willows Nursing Home

Dangerfield Lane, Darlaston, Wednesbury WS10 7RT
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9.6 23 Reviews
  • The Willows Nursing Home, Wednesbury
Purpose-built care facility, The Willows, has a forty-eight person capacity and makes an important contribution to elderly care in the surrounding community.

The home is very welcoming to visitors, who have convenient parking access, while a large garden area is ideal for residents to relax in, together with a spacious and well-furnished interior.

Rooms are en-suite and many facilities have been set up for the convenience of service users, with assistance always on hand from a professional team of staff.
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Care Provided by The Willows Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 48 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Funding contribution top up agreed prior to admission.
Private Fees are discussed during a visit to the home.
Chiropody subject to additional charge unless NHS funded.
Hairdressing subject to additional charge.

Contact The Willows Nursing Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact The Willows Nursing Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in charge

  • Jack Hendy (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Discharge to Assess Referrals, CHC, Trusted Assessments, Respite enquiries, Self funded enquiries Nursing and Residential
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1998
  • Last Refurbishment: 2006
  • Number of floors: 2

Room Information

  • Single Rooms (40)
  • Couples/Companion Rooms (4)
  • Single Rooms with Ensuite Wet Room (40)
  • Couples/Companion Rooms with Ensuite Wet Room (4)

Visiting

  • Open visiting , protected mealtimes in place , please contact for further information.

Parking

  • Free onsite parking available

The Willows Nursing Home Reviews (23)

9.6

The Willows Nursing Home has a Review Score of 9.6 (9.594) out of 10, based on 18 reviews in the last 2 years.
Over all time The Willows Nursing Home has 23 reviews.

Overall Experience
  • 20
  • 1
  • 0
  • 0
  • 2
Date Published
  • 23
  • 6
  • 11
  • 18
  • 5
Reviewer Connection to The Willows Nursing Home
  • 13
  • 4
  • 2
  • 2
  • 1
  • 1
Total of 23, showing 21-23
Review from J B (Daughter of Resident) published on 10 May 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
The home is clean, the staff pleasant and the management approachable if there are any concerns or problems. The lift not working is concerning if your relative is upstairs. Sometimes we have to ask staff to find Mom's things as they go missing but we're sure this happens in most care homes.
Reply from Karen Beale, Manager at The Willows Nursing Home

Thank you for your kind words. We love our residents very much. The lift will be working this week as we have been waiting for parts.

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  • Care / Support
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  • Treated with Dignity
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  • Value for Money
Review from Leeann N (Granddaughter of Resident) published on 5 April 2021 Submitted via Website • Report
Overall Experience 1.0 out of 5
From the minute my grandad went into The Willows Care Home his health started to rapidly decline. Many times we told the staff and the doctors that came to visit the residents about the medication and prescriptions he needed and each time they kept telling us that they are assessing each resident in
what they need.
Each day we visited my grandad would tell us how hungry he was, so we started making him food at home and bringing it down with us.
My grandad was in The Willows care home for a total of seven weeks before his health declined that badly and he died in there. We really wished we had chosen another care home for him to of gone into but when initially visiting The Willows it was one of the better ones we had viewed.
Unfortunately, this was not the case which we could see each day we were visiting (we visited my grandad every day while he was in The Willows). Each day we visited we could see that there was a lack of care given to residents due to there not being nearly enough staff.
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  • Cleanliness
  • Treated with Dignity
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  • Value for Money
Review from Stephen K (Son of Resident) published on 27 July 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am writing this in respect of my late mother who lived at The Willows, Darlaston, West Midlands.


Mom passed away on 17th June 2018, she was 93 years old. I just want to say she was looked after with impeccable care during the two and a half years that she lived at The Willows. This was especially

true in her last months, and in the last stages of dementia. All staff at all levels made us as a family feel welcome and included in all aspects of her care. She was always treated with affection and sensitivity, and her dignity was maintained to the last.


Can I just say a huge thank you to everyone at the home and to your organisation. As a family, we will never forget the kindness we have been shown.


Kindest regards

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.6 (9.594)

Overview of Review Score

The Review Score of 9.6 (9.594) out of 10 for The Willows Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.594 for The Willows Nursing Home is calculated as follows: ( (163 Excellents x 5) + (29 Goods x 4) + (2 Satisfactorys x 3) + (1 Poors x 2) + (12 Very Poors x 1) ) ÷ 207 Ratings = 4.594
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The Willows Nursing Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Sep 2023

Overall Requires improvement

  • Caring Requires improvement
  • Effective Requires improvement
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

5 Bed Vacancies

Posted: 15 Oct 2025

Vacancies for General Nursing and Nursing Dementia

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Awards / Recognitions (0)

Meet the Team (0)

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Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Willows Nursing Home to verify any information. View our terms and conditions. The Willows Nursing Home has an Enhanced Service - more info.