Victoria Court

Memory Lane, Wednesfield, Wolverhampton WV11 1SD
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2 Reviews
  • Victoria Court, Wolverhampton
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Care Provided

Type of Service

    Nursing Home
  • For a maximum of 16 Service Users

Primary Care Categories

  • Mental Health Condition
  • Younger Adults

Length of Stay

  • Permanent Care

Other Care Provided

  • Day Care

Facilities

  • Close to Local shops
  • Near Public Transport
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Television point in own room

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Hana Qadir (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages from 18 to 65

Care Home Design/Build

  • Number of floors: 1

Room Information

  • Single Rooms (16)
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Victoria Court Reviews (2)

Over all time Victoria Court has 2 reviews.

Overall Experience
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  • 1
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Date Published
  • 2
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Reviewer Connection to Victoria Court
  • 1
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Total of 2, showing 1-2
Review from John M (Respite Resident) published on 2 April 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
I stayed at Victoria Court after I came out of hospital. I found the staff very helpful and friendly. They did all they could to help me settle into my new flat and encouraged me to find employment and to go back into the community. The only fault I have is that their resources are limited and so they
could not always do as much as they would like, but this of course is not their fault.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jack E (Resident) published on 20 October 2020 Submitted via Website • Report
Overall Experience 2.0 out of 5
I recently spent a couple of weeks at Victoria Court and the experience left me highly dissatisfied. I was sent here after being discharged from the hospital as I was homeless at the time. I expected staff to work with me to help me explore my options to move forward, however, there was little support
in place. During my stay here, I had a couple of experiences that were completely unacceptable: Due to not having any money and being refused universal credit, I was unable to purchase food or top-up for my phone. Once the staff learned that I had told a relative about not getting enough to eat, I was approached by a member of staff who was very irritated and told me that I "need to stop telling people". After this, I was banned from borrowing the office phone, even to make urgent calls to my GP and welfare rights officer. The way I was treated was so bad I was forced to leave immediately, causing me to be homeless. There is a couple of nice staff, my main issue is with 2 individuals.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money

Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Victoria Court

What types of Care is Victoria Court registered for?

Mental Health Condition & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Victoria Court have?

There are 16 Single Rooms.

What are the Facilities & Services at Victoria Court?

Close to Local shops, Near Public Transport, Ground Floor Accommodation only, Gardens, Residents Kitchenette & Television point in own room are some of the Facilities & Services.

How far is Victoria Court to the centre of Wolverhampton?

1.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Victoria Court to verify any information. View our terms and conditions. Victoria Court has an Basic Service - more info.