Lynhales Hall Nursing Home

Lyonshall, Kington HR5 3LN
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Top 20 carehome certificate
10 77 Reviews
  • Lynhales Hall Nursing Home, Kington
Lynhales Hall Nursing Home provides expert nursing care for residents with complex care needs involving physical and mental health conditions.

Tailored support is given to people with physical disabilities, sensory impairments or progressive illness within a well-equipped, yet comfortable and homely, environment. The John Sperry Memorial Unit embraces John Sperry’s belief in the importance of allowing residents to be themselves and to express their personalities, free of sedation.

Compassionate care is delivered 24 hours per day by a team of dedicated and specialised staff. This exceptional care, complemented by the purpose-built facilities, means that every resident can achieve their potential and enjoy a fulfilling lifestyle, regardless of the type and stage of dementia they have.

Lynhales Hall is set within 7 acres of beautiful, peaceful woodland, conveniently close to the charming market town of Kington. This offers a real choice for residents who are able to relax in the luxurious surroundings of the home or explore the local amenities, accompanied by a member of the care team.

The outdoor space at Lynhales Hall is beautiful and is often the location of local fayres and garden parties, but the home interior is equally inviting. The homely decorated rooms and communal social spaces give a real home-from-home feeling – and this is enhanced through personalisation with the inclusion of residents’ furniture and treasured possessions.

There are a huge range of activities organised by the in-house team to stimulate, spark enthusiasm and capture the imagination. Mealtimes too can be a very social affair, with friends and family encouraged to join in and enjoy the variety of freshly-prepared foods on offer to suit all dietary requirements.
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Care Provided by Lynhales Hall Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care

Care Types Provided

  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 73 Service Users

Dementia Care Types

  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Dementia Care: from £1467
  • Self-Funded Nursing Dementia Care: from £1467

These prices are only a guideline, please contact Lynhales Hall Nursing Home to find out the exact price for your requirements.

Contact Lynhales Hall Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Lynhales Hall Nursing Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Nick Brown (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2022

Room Information

  • Single Rooms (73)

Visiting

  • Visitors warmly welcomed. Relatives can visit their loved ones at any time, and there's no need to book in advance for these personal visits.


    However, if interested in touring the home and learning more about services, recommend scheduling a visit in advance. This way, a dedicated team can ensure they're available to show visitors around and discuss how best meet specific needs. The team are here to provide information and support required, and look forward to assisting in any way.

Parking

  • Lynhales Hall is set in its own grounds, with plenty of parking at both front and rear of the building.

Lynhales Hall Nursing Home Reviews (77)

10

Lynhales Hall Nursing Home has a Review Score of 10 (9.996) out of 10, based on 22 reviews in the last 2 years.
Over all time Lynhales Hall Nursing Home has 77 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Lynhales Hall Nursing Home
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Total of 77, showing 21-40
Review from Susan G (Wife of Resident) published on 7 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband is well cared for and the staff are very helpful.
Reply from Nick Brown, Home Manager at Lynhales Hall Nursing HomeThank you so much for taking the time to share your positive experience at Lynhales Hall Nursing Home. We are delighted to hear that your husband is receiving excellent care and that our staff have been helpful in meeting his needs. Providing exceptional care and support to our residents is our top priority, and it's heartwarming to know that we are meeting your expectations. Thank you once again for your kind words and for entrusting us with your husband's care.
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Review from Kim J (Daughter of Resident) published on 27 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are caring and kind and I am confident Mum is in safe hands.
Reply from Nick Brown, Home Manager at Lynhales Hall Nursing HomeThank you so much for your kind words. We're delighted to hear that you feel confident in the care your mum is receiving at Lynhales Hall Nursing Home. Our dedicated team strives to provide the highest level of care and compassion to all our residents. We appreciate you taking the time to leave this review.
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Review from J W (Son of Resident) published on 10 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum is well looked after. She said she loved the food. The home itself is in lovely surroundings. The staff were excellent and were caring, even though it can be demanding. Many thanks.
Reply from Nick Brown, Home Manager at Lynhales Hall Nursing HomeThank you so much for taking the time to share your positive experience! We're thrilled to hear that your mum was well looked after and enjoyed the food. Our dedicated team at Lynhales Hall Nursing Home takes pride in providing excellent care, and your kind words truly mean a lot. Many thanks for your trust and appreciation.
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Review from Margaret C (Wife of Resident) published on 18 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband is being well cared for at Lynhales and is as happy as he will ever be. The staff are excellent with changes of mood.
Reply from Nick Brown, Home Manager at Lynhales Hall Nursing HomeThank you so much for taking the time to share your experience. We are delighted to hear that your husband is well cared for at Lynhales Hall and experiencing contentment. Our dedicated staff work diligently to provide excellent care, adapting to changes in mood with compassion and understanding. Your feedback means a lot to us, and we appreciate your trust in our commitment to ensuring the well-being and happiness of your loved one. If there's anything specific you'd like to discuss or share, please feel free to reach out.
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Review from Jessica P (Granddaughter of Resident) published on 23 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Nan was always well looked after, she was always presentable and you could see the love and care she was given from the nurses. During Covid, they protected her and gave regular updates to us as a family. Thank you for looking after her for 4 years, we would 100% recommend the care home.
Reply from Nick Brown, Home Manager at Lynhales Hall Nursing HomeThank you so much for your kind words and heartfelt review. We greatly appreciate your trust in Lynhales and are truly honoured to have been a part of your nan's life for the past four years. Providing exceptional care, especially during challenging times, is our utmost priority.
Your recommendation means the world to us. We take immense pride in ensuring our residents are well looked after, comfortable, and surrounded by love and care. If there's anything more we can do for you or your family, please don't hesitate to reach out.
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Review from Maggie W (Sister of Resident) published on 12 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I come most weeks to see my sister. She is happy here and my family are also happy. We hope to have a new chair for her soon so we can get outside.
Reply from Nick Brown, Home Manager at Lynhales Hall Nursing HomeThank you so much for taking the time to leave this wonderful 5-star review for Lynhales Care Home. We greatly appreciate your feedback and are thrilled to hear about your sister's positive experience here. It warms our hearts to know that she is happy and that your family is also content with the care she is receiving.
Thank you once again for entrusting us with your sister's care.
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Review from Tara W (Daughter of Resident) published on 20 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been a resident at Lynhales Hall for 3 weeks.
I have been happy with the care she has received.
She is well-presented each time I have seen her and has been fed well.
The home is clean and tidy.
Reply from Nick Brown, Home Manager at Lynhales Hall Nursing HomeWe are truly grateful for your wonderful review and for entrusting us with the care of your mum at Lynhales Hall.
We're delighted to hear that you've been happy with the care your mum has received. Ensuring that our residents are well-presented and receive delicious, nourishing meals is of utmost importance to us.
Maintaining a clean and tidy environment is a priority for us, and your acknowledgment of our efforts in this regard is greatly appreciated. We believe that a welcoming and hygienic setting is essential for the wellbeing and comfort of our residents.
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Review from K A (Daughter of Resident) published on 20 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is new year and I'm relieved and full of hope to see what a friendly and happy place this is. It is noticeable that the residents are happy. I feel very comfortable about Mum living here and feel confident that she will have the opportunity to enjoy her life.
Reply from Nick Brown, Home Manager at Lynhales Hall Nursing HomeThank you so much for taking the time to share your heartwarming review. We are absolutely delighted to hear that your mum is settling in well and that you are relieved and full of hope about her new home.
The happiness and well-being of our residents are our top priorities, and it brings us immense joy to know that you've noticed the cheerful atmosphere here. Our dedicated team is committed to creating a warm and friendly environment where all our residents can thrive and enjoy their lives to the fullest.
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Review from K P (Granddaughter of Resident) published on 4 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home is lovely and clean. The staff are very welcoming and friendly. Lots of activities for the residents. A really pretty area for a care home. Wonderful care for my nan.
Reply from Nick Brown, Home Manager at Lynhales Hall Nursing HomeThank you so much for your kind words. We're delighted to hear that you find Lynhales Hall to be a lovely and clean care home. Our dedicated staff takes pride in creating a welcoming and friendly environment for all our residents. Providing wonderful care is our top priority, and we're grateful for the opportunity to care for your nan. We look forward to continuing to provide excellent care and support for your loved one.
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Review from Karen J (Daughter of Resident) published on 18 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is happy and well cared for. The staff are friendly and always take time to talk to us and update us on Mum's progress.
Reply from Nick Brown, Home Manager at Lynhales Hall Nursing HomeThank you for sharing your heartwarming 5-star review of Lynhales Nursing Home. We are glad to hear that your mum is happy and well cared for in our home. The well-being and contentment of our residents are always our top priorities, and your feedback reaffirms that we are on the right track.
We are also pleased to know that you feel valued and informed about your mum's progress. Keeping families updated and involved in their loved one's care journey is a fundamental aspect of our approach, and we are glad to have provided you with peace of mind through consistent communication.
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Review from Yvonne A (Daughter of Resident) published on 28 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lynhales is a warm, friendly and secure home. The staff are always genuinely caring and respectful with my dad. My dad is well cared for. I would recommend Lynhales for others with dementia.
Reply from Nick Brown, Home Manager at Lynhales Hall Nursing HomeIt warms our hearts to know that our staff members have consistently demonstrated genuine care and respect towards your dad. We understand the importance of creating a nurturing and supportive atmosphere, especially for individuals with dementia, and we're delighted to hear that your dad is well cared for.

Your recommendation means a great deal to us. Knowing that you would recommend Lynhales to others with dementia is a testament to the quality of care we strive to provide. We are committed to maintaining the high standards that have earned us your trust and satisfaction.
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Review from Kim H (Daughter of Resident) published on 14 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I should preface this review by saying I almost *never* give reviews. But Lynhales Hall Nursing Home is spectacular. Dad spent the last months of his life there; and died there. The Nurses, Caring Staff, Activities Co-ordinators, Cleaners, Chefs and kitchen staff, Laundry Staff.....they are all absolutely
superb and treated Dad with such care, love and respect. I recommend Lynhales Hall Nursing Home unreservedly.


Sadly the same cannot be said of the staff with whom I came into contact at Rotherwood Healthcare ('Head Office' - based in Loughborough, I believe). The staff were *not* caring and were brusque and occasionally quite rude. I am very sad to say that when I let them know that Dad had passed away, I did not receive any condolences and, in fact, my last email went unanswered, to this day.


However, despite this, I was so very happy with Lynhales Hall Nursing Home and their amazing staff, that the poor service from 'Head Office' was overshadowed by the superb care from Lynhales.

Reply from Nick Brown, Home Manager at Lynhales Hall Nursing HomeWe sincerely appreciate your kind words about the exceptional care provided at Lynhales. It is truly heart-warming to hear that your father was treated with care and respect during his last months.

We deeply regret that you had a negative experience with the staff at our Home Support Office, and we would like to apologise for any distress caused. It is truly unfortunate that you felt a lack of empathy and responsiveness, this behaviour is not reflective of the values and standards we strive to uphold. We take matters like this seriously, and we have reached out to you to better understand your concerns. Our aim is to address any issues appropriately and learn from the mistakes you felt we made.

Continuous improvement is a top priority, and your feedback plays a crucial role in helping us achieve that. If there are any additional details you would like to provide, please do not hesitate to contact us. We thank you for recommending our home, and we extend our deepest condolences.
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Review from S M (Resident) published on 22 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been at Lynhales Hall Nursing Home for fourteen weeks and I am very happy and settled. It is a lovely comfortable home and the staff have all been kind and cooperative. The food is excellent and a very good selection.
Reply from Nick Brown, Home Manager at Lynhales Hall Nursing HomeThank you so much for taking the time to share your wonderful 5-star review of Lynhales Hall Nursing Home. We are absolutely delighted to hear that you are happy and settled in our home.

Creating a comfortable and welcoming environment for our residents is of utmost importance to us, and we are thrilled that you find Lynhales Hall to be a lovely and comfortable place to live. Our dedicated staff members work tirelessly to ensure that our residents receive the highest level of care, so we greatly appreciate your kind words about their kindness and cooperation.

We are especially pleased to hear that you enjoy the food at Lynhales Hall. Our talented culinary team takes great pride in providing an enticing dining experience. Your satisfaction with the food selection means a lot to us, and we will continue to strive for culinary excellence.

Thank you once again for your glowing review. It means a lot to us to know that you are happy and content in our care.
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Review from T B (Son of Resident) published on 20 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As soon as I arrived at Lynhales Hall Nursing Home, I felt at ease due to the welcoming and very caring staff. During my visits, there always seemed to be staff around to help and assist with any enquiries I may have. The home was always clean and tidy and Mum seemed to have everything she needed to
hand. The staff looked in on Mum at regular intervals. All of the staff were marvellous, being kind, caring and accommodating and are a credit to the home. I would not hesitate to recommend Lynhales Hall Nursing Home to anyone who asked me.
Reply from Nick Brown, Home Manager at Lynhales Hall Nursing HomeThank you ever so much for sharing your heartfelt 5-star review of Lynhales Hall Nursing Home. We are truly touched by your kind words and the trust you have placed in us to care for your Mum.

Our dedicated staff members strive to provide compassionate and attentive care to all our residents, and it brings us immense joy to know that you found them to be caring, accommodating, and a credit to our home.

Maintaining a clean and tidy environment is of paramount importance to us, as we believe it contributes to our residents' overall wellbeing.

We are truly humbled by your recommendation of Lynhales Hall Nursing Home. It means the world to us to know that you would not hesitate to recommend our home to others seeking quality care. We will continue to strive for excellence and provide the highest level of care to all our residents.
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Review from Clare F (Daughter-in-law of Resident) published on 11 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father-in-law has recently moved to Lynhales Hall Nursing Home. From what I can see, I am very happy with everything. From the welcoming, to the standard of care, he seems well settled. I would definitely recommend Lynhales Hall for anyone seeking excellent care.
Reply from Nick Brown, Home Manager at Lynhales Hall Nursing HomeThank you for your review. We really appreciate you taking the time to leave this feedback and the team will be delighted to read this.
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Review from Martin P (Partner of Resident) published on 3 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My partner is happy and much improved since living at Lynhales Hall Nursing Home
Reply from Nick Brown, Home Manager at Lynhales Hall Nursing HomeThis makes me feel very proud and we are delighted that we can improve your partner's quality of life. Thank you for this kind review.
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Review from Ruth A (Daughter of Resident) published on 8 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot thank the Sister and her staff in the JSU enough. The kindness and care they have shown my father, has been excellent. My father has individualised care and is always treated with dignity and respect. Our family are very grateful for such lovely staff, caring for our father!
Reply from Nick Brown, Acting Manager at Lynhales Hall Nursing HomeThank you so much for your kind words, this means the world to us.
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Review from D W (Daughter of Resident) published on 2 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very grateful to Lynhales Hall for taking my mum in, means an awful lot. The staff are very good and considerate.
Reply from Nick Brown, Interim Home Manager at Lynhales Hall Nursing HomeWe appreciate you taking the time to leave us this feedback.
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Review from Angela W (Daughter of Resident) published on 21 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I know I made the right choice for my dearest dad. I am able to visit anytime, especially before COVID restrictions and have spent a lot of time with him and other residents.
Staff are always on hand to answer any queries etc. I know Dad has people around him who like and care deeply for him.
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Review from C D (Husband of Resident) published on 21 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very satisfied with the care my husband receives and I'm sure my husband is well looked after.
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Current Review Score: 10.0 (9.996)

Overview of Review Score

The Review Score of 10 (9.996) out of 10 for Lynhales Hall Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 22 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.996 for Lynhales Hall Nursing Home is calculated as follows: ( (258 Excellents x 5) + (1 Goods x 4) ) ÷ 259 Ratings = 4.996
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Lynhales Hall Nursing Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 73 registered maximum number of service users is 14.6, which has been reached with 22 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 Jun 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (29)

Meet the Team (7)

Nick

Nick Brown

Job Title: Home Manager

Nick is experienced at managing a home and takes great pride in leading a strong team.

Anne-Marie

Anne-Marie Duggan

Job Title: Deputy Manager & Clinical Lead Joined: 2025

The Deputy Manager & Clinical Lead at Lynhales Hall plays a key role in leading our clinical team and maintaining excellent standards of care. Anne-Marie works closely with residents, families, and staff to create a supportive, safe, and caring environment where everyone feels valued

Michelle

Michelle Prideaux

Job Title: Quality Assurance Officer

Michelle is the Quality Assurance Officer at Lynhales.

Barry

Barry Davies

Job Title: Customer Administrator

Barry is always on hand to support residents and their families' needs.

Mary

Mary Eyles

Job Title: Lifestyle Coordinator

Mary provides an array of lifestyle and activity choices for the residents to take part in.

Paula

Paula Dixon

Job Title: Chef Joined: 2024

Paula is a Chef at Lynhales Hall, creating delicious dishes and helping to cater for our residents.

Robert

Robert Whitehouse

Job Title: Maintenance Joined: 2024

Robert plays a crucial role in ensuring the facility's smooth operation and safety. His responsibilities include performing routine inspections, addressing repair needs, and maintaining equipment and infrastructure.


Robert handles minor repairs, troubleshoots issues, and collaborates with other team members to ensure that the home remains in excellent condition for both staff and residents. His proactive approach and attention to detail help create a safe and welcoming environment for everyone at Lynhales Hall

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Lynhales Hall Nursing Home to verify any information. View our terms and conditions. Lynhales Hall Nursing Home has an Enhanced Service - more info.