Henwick Grange Nursing Home

68 Hallow Road, Worcester WR2 6BY
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7.9 26 Reviews
  • Henwick Grange Nursing Home, Worcester
Henwick Grange Nursing Home provides residential, nursing and dementia care for a wide range of elderly needs, as well as for people with physical disabilities.

The facility and well-furnished and decorated, with spacious lounges to choose from and scenic gardens great for relaxing in when not taking part in any of the home's activities.

Standards that exceed client expectation are aspired to, respecting Care Quality Commission regulations and the thoughts and concerns of residents' families and loved ones.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 56 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1200 – £1300
  • Self-Funded Residential Dementia Care: £1250 – £1350
  • Self-Funded Nursing Care: £1300 – £1400
  • Self-Funded Nursing Dementia Care: £1350 – £1450
  • RESPITE Self-Funded Residential Care: £1200 – £1300
  • RESPITE Self-Funded Residential Dementia Care: £1250 – £1350
  • RESPITE Self-Funded Nursing Care: £1300 – £1400
  • RESPITE Self-Funded Nursing Dementia Care: £1350 – £1450

ALL these prices are only a guideline, please contact Henwick Grange Nursing Home to find out the exact price for your requirements.

These prices are only a guideline, please contact Henwick Grange Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Lisa Cliff (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024

Room Information

  • Single Rooms (44)
  • Couples/Companion Rooms (6)
  • Single Rooms with Ensuite Wet Room (40)

Visiting

  • The home welcome visitors at any time, all they ask is that mealtimes are avoided where possible so they can focus on supporting the people that reside at the home to enjoy their meals, this is unless visitors would like to have a meal with their loved one, which in this case, please contact the home prior to visiting to book a meal.

Parking

  • Parking onsite at the front of the home.

Henwick Grange Nursing Home Reviews (26)

7.9

Henwick Grange Nursing Home has a Review Score of 7.9 (7.887) out of 10, based on 2 reviews in the last 2 years.
Over all time Henwick Grange Nursing Home has 26 reviews.

Overall Experience
  • 13
  • 9
  • 1
  • 2
  • 1
Date Published
  • 26
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  • 1
  • 2
  • 24
Reviewer Connection to Henwick Grange Nursing Home
  • 8
  • 6
  • 4
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 26, showing 21-26
Review from Alice W (Niece of Resident) published on 21 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care shown to my Aunt in her last few weeks of life was wonderful. All the staff showed so much compassion to us as a family taking time to make sure we were okay. Thanks to Henwick Grange, my Aunt passed away peacefully and with dignity. We are truly grateful.
Reply from Tina Patten, Home Manager at Henwick Grange Nursing Home

Thank you so much for such a great review. We strive to make sure our care home feels like a home away from home to our residents and we are happy to read your kind words. It was a pleasure to have your Aunt at our care home.

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Review from P D (Son of Resident) published on 25 August 2020 Submitted via Postal Card • Report
Overall Experience 2.0 out of 5
Level of care too variable. Lots of promises not delivered. Can't even provide brown bread or cream crackers to residents. Family provided items that have gone missing, clothes, food etc.
Reply from Tina Patten, Home Manager at Henwick Grange Nursing Home

Thank you for taking the time to leave the review. We would like to assure you that we strive to consistently deliver the best possible quality care. We provide the residents with a wide variety of foods, which includes safe and basic foods such as brown bread but we also go above and beyond to cater to individuals' requirements and are more than happy to provide cream crackers upon request. We believe that we have never received this sort of request from you or your relative. According to our records, your relative is in direct contact with the social worker and the feedback they receive is that they are very happy with the care provided. If you would like to discuss this further please don't hesitate to contact us.
Kind regards,
Henwick Grange Nursing Home.

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Review from J K (Son of Resident) published on 21 August 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Dad has always received a good standard of care at Henwick Grange. More recently, extra focus has been given to his needs which has resulted in a positive change in his well being. He has also moved to a larger room, now on the ground floor, which was newly decorated for him. It means he now has better
access to a lovely lounge and garden area. A programme of re-decoration in the building is another positive step. Dad is always happy with the food. Staff at every level are always friendly, throughout covid lockdown we have been able to communicate via phone or facetime. We have maintained contact with management throughout, whenever needed. We congratulate everyone at Henwick for keeping all the residents safe throughout a dreadful time.
Reply from Tina Patten, Home manager at Henwick Grange Nursing Home

Thank you for taking the time to leave the review. Providing the best possible quality service is of paramount importance to us and we are glad that your dad's well being has improved and you are happy with his stay with us. If you need anything at all, please don't hesitate to contact us. Kind regards, Henwick Grange Team.

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Review from C P (Son of Resident) published on 20 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Great care is provided.
Good food, friendly staff.
We are really happy with the care provided. Would like to be informed more regularly of events and activities - email would be fine.
Reply from Tina Patten, Home Manager at Henwick Grange Nursing Home

Thank you for taking the time to leave the review. We strive to deliver an excellent service and we are glad to know that you are happy with the quality of care and food provided at our home. Thank you for your feedback regarding the events and activities, we appreciate any feedback as it helps us continue improving further. Kind regards, Henwick Grange Team.

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Review from Lorraine E (Daughter of Resident) published on 27 June 2019 Submitted via Website • Report
Overall Experience 1.0 out of 5
My father spent less than 24hrs here following discharge from hospital (the home of their choosing). He fell during the night and I had to ring for an ambulance when I arrived at 7.30am to find him laying on the bed with a cut to his head and a suspected broken arm.
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Review from Jackie B (Daughter of Resident) published on 25 June 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
Both my mum and dad are being cared for at Henwick Grange, both having nursing needs and Dementia. We are very impressed with the standard of care and attention they are getting. Staff work 1-1 with both of them, they both love the food and are very happy. Their well-being has improved since being there.
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Current Review Score: 7.9 (7.887)

Overview of Review Score

The Review Score of 7.9 (7.887) out of 10 for Henwick Grange Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.3 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.583 for Henwick Grange Nursing Home is calculated as follows: ( (15 Excellents x 5) + (8 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 24 Ratings = 4.583
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.304 Points relating to the number of positive Reviews for Henwick Grange Nursing Home is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 registered maximum number of service users is 11.2. 2 Positive Reviews ÷ 11.2 = 0.179
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Nov 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Requires improvement
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

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