Summerdyne Nursing Home, Bewdley, Worcestershire
Summerdyne Nursing Home, Bewdley, Worcestershire
Summerdyne Nursing Home, Bewdley, Worcestershire

Summerdyne is a converted regency house for 27 residents just outside Bewdley town centre. As a smaller home, the team prides themselves on a homely, friendly and attentive environment. This can be seen in their whole set-up, from the food they provide through to the varied activities, from visits to the local pub, use of ipads to stay in contact with friends and family. Visitors are encouraged to come at any time, to provide input into the daily activities and the care plans, and are welcome at social events.

Long serving staff are proud of the excellent reputation for the professional care provided; the home was one of the first to achieve the Worcestershire dementia standard. Caters for nursing and dementia needs, and offer both palliative care and respite care.

Group: Heritage Manor Ltd

Person in charge: Tuula Page (Manager)

Local Authority / Social Services: Worcestershire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 27 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Huntington's Disease • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 17

Shared Rooms: 5

Rooms with ensuite WC: 20

Weekly Charges Guide: Nursing Care Single from £1000 , Nursing Care Shared (per person) from £800 (These prices are only a guideline, please contact Summerdyne Nursing Home to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Smoking not permitted • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Television point in own room • Residents Internet Access

Visiting:

Visitors welcome at any time.

Latest Care Quality Commission* Report on Summerdyne Nursing Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.8 Summerdyne Nursing Home has a Review Score of 9.8 (9.757)

The Review Score of 9.8 (maximum of 10) for Summerdyne Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 16 Reviews over all time. This Average Rating is also the rating value for Summerdyne Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 11 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.757 for Summerdyne Nursing Home is calculated as follows: ( (147 Excellents x 5) + (38 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 189 Ratings = 4.757

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Summerdyne Nursing Home is based on 11 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 5.4 positive Reviews (27 registered maximum number of service users ÷ 5). 11 Reviews ÷ 5.4 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    14
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Summerdyne Nursing Home?

  • Extremely LIKELY
    15
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Summerdyne Nursing Home

  • Daughter of Resident/Service User
    8
  • Son of Resident/Service User
    4
  • Cousin of Resident/Service User
    2
  • Sister of Resident/Service User
    1
  • Son-in-law of Resident/Service User
    1
  • more

A very well run nursing home which provides outstanding person-centred care. The manager ensures a very homely atmosphere for the residents.

Sadly, my mum died suddenly but peacefully in July 2017 having lived very happily at Summerdyne Nursing Home for 2 years. Her end of life care was excellent. The support and respect given to me and my family at such a difficult time was truly comforting which helped us come to terms with her sudden death and enabled us to start the grieving process.

How likely would you be to recommend Summerdyne Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My Mother spent 10 weeks at Summerdyne after falling at home, breaking her right arm and dislocating her left shoulder. She was very happy during her stay at the care home. It was difficult for her as she was unable to use her hands due to the fractures. Nothing was too much trouble for the staff, she was treated with the utmost respect and dignity during her stay.
All her outpatient appointments and transport were organised by the home.
Towards the end of her stay, the staff worked hard to help her rehabilitation to enable her to return to her own home.
Visitors were always made very welcome no matter what time they visited.
I cannot thank all the staff, both day and night staff, enough for the care and love they gave my Mum during her recovery.

How likely would you be to recommend Summerdyne Nursing Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Ruth Hanlon, Administrator at Summerdyne Nursing Home responded to this review on 20 Nov 2017:

It was our pleasure and privilege to look after this lovely lady. We wish her well.

The staff in this Care Home are brilliant and there is always an upbeat atmosphere. My Mother is always treated with the utmost dignity and respect.

How likely would you be to recommend Summerdyne Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Don't Know

When Mum came to Summerdyne for 2 weeks respite care we found the home to be full of life and warmth, with a very friendly feel to the place. Her room was lovely and homely, fresh, bright and airy. The carers were attentive and kind and the manager is a lovely lady. We were always welcomed as visitors and offered tea/coffee. My brother even managed to get a meal there with Mum!

Also when we initially looked round care homes, we were able to randomly drop in (no appointment needed) and were given a coffee, a tour of the place and had a very informative chat with a lovely nurse who was extremely knowledgeable about dementia. When we left, although there's no denying Mum was glad to return home (there's no place like home!) she only had good things to say about her stay, and when the time comes for more respite we won't hesitate to use Summerdyne.

How likely would you be to recommend Summerdyne Nursing Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Summerdyne has a very homely atmosphere, the staff are always welcoming and helpful, always attending to residents' needs in a very caring way.

During periods of illness care has been taken to ensure adequate nourishment and hydration has been delivered, resulting in speedy recovery, along with medical care of course.

I would like to say a big 'thank you' to all members of staff for the wonderful job that they do.

How likely would you be to recommend Summerdyne Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff are very, very caring, they work extremely hard but are always pleasant and cheerful. They always make you feel welcome and nothing is too much trouble.

My relation is kept comfortable and clean and her room is always clean and tidy. There is a nice, friendly atmosphere and this is helped because Summerdyne only has 27 beds.

I didn't have to make an appointment to look round on an initial visit, (something I was advised to look out for) and I am allowed to visit any time of the day and stay as long as I want. My relation has settled in very well and I can not fault the way she is looked after, and she is able to have her favourite tipple every day.

I am always kept informed and any important issues are discussed with me.

I feel all the staff really care for all the residents and want the best for them. At the end of my visits, I never feel anxious about leaving my relation there and feel happy and relieved that I have made the right choice.

How likely would you be to recommend Summerdyne Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Ruth Hanlon, Administrator at Summerdyne Nursing Home responded to this review on 30 Oct 2017:

It is very gratifying to receive such a positive review and we do appreciate any feedback from our residents and their families.

It is a huge relief to all the family that my mother in law is a resident at Summerdyne.

Wonderful staff, who treat all of the residents with care and patience. The manager Tula ensures that the home runs well with a firm professional manner but with a kind and considerate aspect to her staff and residents.

The food is wonderful and varied. Activities are regular and plentiful, targeted at all of the residents.

The home is very clean and unlike a lot of homes we have looked at, does not suffer the same unpleasant smells, attributed to the cleaning staff who work so hard.

Any issues are dealt with promptly, although since my mother in law has been resident at Summerdyne (18 months ) they have been too few to mention.

How likely would you be to recommend Summerdyne Nursing Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Excellent and loving care for my dying father. He passed away well cared for and peacefully. Staff also very good with my incontinent mother when she visited him. Regularly saw the same staff and was kept informed about his condition. A stark contrast to his treatment under the NHS.

How likely would you be to recommend Summerdyne Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Ruth Hanlon, Administrator at Summerdyne Nursing Home responded to this review on 08 Sep 2017:

It was our privilege to look after this gentleman.

We are always here to support in any way we can.

Standard of care is good and adapted to clients needs.
Staff are cheerful and competent and caring. Trips out organised and enjoyed by residents.

How likely would you be to recommend Summerdyne Nursing Home? Extremely Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

Searched 'far and wide' for this care home for my cousin, who suffered a devastating stroke at the age of 62 years, resulting in total disability and blindness. She has been very happy and contented at Summerdyne for 6 years, despite her condition. The management is superb. Staff appointments are made with the greatest of care. TLC is second to none - from all members of staff, alongside an excellent standard of medical expertise and attention to every detail regarding the residents' welfare.

How likely would you be to recommend Summerdyne Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Ruth Hanlon, Administrator at Summerdyne Nursing Home responded to this review on 04 May 2017:

It has been our pleasure and privilege to look after this lady and we always strive to meet the highest level of care with TLC.

The care given has been excellent. My mother is always clean and comfortable and the staff often just pop into her room to have a chat. I am very happy with the way she is looked after, and the staff involve me in any decisions that have to be made.

How likely would you be to recommend Summerdyne Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Don't Know

Tuula Page, Manager at Summerdyne Nursing Home responded to this review on 29 Mar 2017:

We are very happy to be able to care for all our residents and we are encouraged to receive excellent outcomes.

The nursing home is all we could have wished for under the sad circumstances. The staff have all been both welcoming and friendly, most importantly they inspire confidence that the patients are treated kindly and with dignity. The room occupied by our mother is bright, clean and tastefully decorated and we are struck by the cleanliness of the entire place- there are no unsavoury odours. We feel very fortunate to have been able to secure a room at Summerdyne for palliative care.

How likely would you be to recommend Summerdyne Nursing Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

My mum came to Summerdyne in November 2014 as she was suffering from dementia. During her time at the nursing home she received the best care from a team of very dedicated staff. In June 2015 my father also came to Summerdyne for long term care and again I found the home to be so supportive as it was an extremely difficult time for us all as a family. Sadly mum passed away in December 2015 and again the staff excelled in all aspects of their care for mum and my family, especially my father. I visit my father every day and always feel welcome in the home and part of one big family. This is a wonderful nursing home and I feel extremely fortunate that my parents have been able to live here; and to be loved and cared for every day by an amazing team of people.

How likely would you be to recommend Summerdyne Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Tuula Page, Manager at Summerdyne Nursing Home responded to this review on 06 Jun 2016:

Summerdyne staff consider it a privilege to provide homely care for our residents who we consider as our extended family. It is very important to us that the families and friends of the residents feel supported and helping to achieve a good quality of life that they all deserve.

I am fully satisfied that the quality of care and support that I expect for my mother is given by the staff at Summerdyne and have no hesitation when asked, in recommending the home to others.

How likely would you be to recommend Summerdyne Nursing Home? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

We were very nervous about Dad going into a nursing home. You do hear some awful stories. However, I am confident that my Father is living in a very clean (it doesn't smell of urine), caring, supportive, encouraging atmosphere.

The staff are genuinely lovely. The entertainment is good and my Dad has even joined an outside singing club which he wouldn't of done prior to going in.

The manual handling trainer has got him moving far more than he was at home so he is more independent; she is firm but kind with a big helping of humour.

Our family has now got their lives back, Mum is relaxed and the pressure is off me a little.

I went to have a delicious lunch with Dad today - just let them know you're going and pay £2.50 for delicious home cooked food, sourced from local suppliers.

We couldn't be happier and neither could Dad, in fact he regularly tells me he doesn't want to go home.

How likely would you be to recommend Summerdyne Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

When you have to put a person i.e a loved one into the care of others and that same person has loved and cared for you, it is one of life's hardest decisions. When we found Summerdyne we were immediately impressed with the cleanliness and homely feeling that it gave us. After 18 months of Summerdyne experience we can thoroughly endorse our original feelings. The dedicated care that my nearly 100 year old mother receives is at a standard that I would be happy to wish for myself when my time comes.

How likely would you be to recommend Summerdyne Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

April 2017

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Care Home Idol 2016

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