Summerdyne Nursing Home

I find them truly professional and treat all the residents with respect and dignity, catering for their personal and mental needs. The team bring joy and smiles to the resident's faces. Thank you for caring for my auntie.

I am very impressed with Summerdyne. My mum had been in a couple of others prior to getting a place there, and this far outstrips the other two. Mum has been there for coming up to two years, and the improvement in her is amazing. The staff are lovely, kind and very approachable. Summerdyne was recommended to me by another resident's son, who said it was like being part of a big family, and I have to agree that that is my experience too.

The staff were kind and caring and made me feel at home immediately. From the home visits by the manager, I felt I would be looked after well during my respite stay. All staff could not do enough for me. The food was very good. I enjoyed the activities, such as the visiting birds of prey. The handyman was extremely kind and helpful, just like all the staff. It was good to see the manager mixing with the residents on a daily basis.

My experience at Summerdyne Nursing Home has been fantastic. The staff are really friendly there and are passionate about their job. They get the residents engaged with lots of different activities, so everyone can participate and socialise. They have a wide range of facilities at the home which everyone can access and which are well maintained. The food and drink that are served there are good quality meals that are nutritious and healthy. The rooms are clean and spacious for the residents. I think Summerdyne is a lovely nursing home who have your best interest at heart.

Food is very good.

They do loads of other activities too, and we have often joined them in the garden for a sing-a-long with local musicians. Watching the staff with all the residents is humbling and heart-warming. I really hope there is somewhere like this if I ever need it!

It's a real pleasure to go and visit and see the relationship she has with staff members. I really cannot thank you enough

My father was cared for with the utmost respect and dignity whilst at Summerdyne. All of the staff we encountered were truly wonderful, caring, very deeply, and going above and beyond what would be expected. All of our requests and wishes were acted upon swiftly, and nothing seemed too much trouble. I have enormous respect for all of the staff who work at Summerdyne, and I am deeply grateful for everything they did.

As a family, we are so pleased we found Summerdyne their care, kindness and teamwork are a credit to them all. I loved hearing staff laugh with residents.

The staff are very observant, and I feel we are well looked after.

She has fun with the staff and they are very caring. They are always pleasant and happy and helpful. I am glad we chose this home for my nan to live out the rest of her years.

The staff were really helpful, friendly and caring towards Dad during his time at Summerdyne Nursing Home, and we would definitely recommend it to others looking for care for their loved one. Thank you for your care.

We find the management always there to help with anything for us and Mom. The staff are friendly and helpful, nice to Mum, chat with her and make her laugh. They all go out of their way to be kind and caring. Mom is cared for and looked after in every way. We are all happy with her care and well-being. She is always dressed nice and looking lovely. Every effort was made for her 100th birthday to make it a very special day for her and us. Home is spotless and food lovely. Cannot thank them enough. They all did a wonderful job with Covid. A big thank you; well done, everyone. We would recommend Summerdune to anyone.

I was lucky enough to be given the opportunity to be with my mum during the last few weeks of her life and on her passing. During this time, I gained a real understanding of the care my mum had received, and also, of the experience of staff supporting relatives through the end of life stage. The staff were very attentive in picking up the signs that Mum was close to the end of life, and as soon as they detected any changes, they kept in contact with me and were able to answer and let me ask questions at each step of the way. This included what could be expected as a relative and also what was happening for Mum. Right to the end, the staff were attentive with Mum and paid attention to every detail, ensuring the quality of life and dignity. For instance, once Mum has lost her appetite for food, they were quick to try different drinks to keep her as hydrated as possible, and they found she loved ginger beer. During the last few days, I could ask staff questions and felt reassured about the experience they had in gaging changes in Mum's health as this is the first time of going through end of life with a loved one. During the last 24-hours, I was able to be with her and hold her hand, staff would regularly check on Mum and also if I wanted a drink or food. I felt I understood the level of care and attention Mum had received for the past two years of being in the home. As Mum passed, a nurse sat with me so I wasn't alone and knew exactly when to intervene and exactly what to say in such a life-changing moment. Two weeks after Mum had passed, I received a life book with pictures of a wide range of activities Mum had experienced during the last two years of her life. As I hadn't always been able to be at these, this is a precious memory and a reminder that quality of residents life and dignity is very important at any stage, and wonderful to know this is valued. This would be the main reason, as a relative, I would recommend Summerdne to others.

We will always be grateful to the manager and her wonderful team who work so hard and give so much to make Summerdyne the safe, warm welcoming place that it is.

My uncle spent a week's respite at the home in July last year and we were both impressed by the homely and caring atmosphere, which is why he chose to move here when he could no longer cope at home. The staff are friendly and supportive; this has made such a difference to me because it has been a very stressful time. My uncle has settled well and feels well cared for. The garden is lovely and is a great place for him to watch the birds, squirrels and butterflies.

A great set of staff who care for the residents with compassion, and still, they have been brilliant through these difficult last few months.

The staff are very friendly and efficient both on the phone and face to face.

My mum receives excellent care and the staff treat her as one of the family. Sadly she is bed-bound and has dementia but she is wonderfully well cared for. I have had to enter 'don't know' for activities because sadly she is unable to participate, but the staff do try to include her as much as they can given her situation. They recently sent me a 'hug' from my mum as we could not meet due to COVID-19. The home has remained clear of COVID at all times.

I hope you make every effort to hold onto her as a key staff member.