1. UK Care Home Search
  2. Care Home Groups
  3. Locations Owned by Heritage Manor Ltd

Care Homes Owned by Heritage Manor Ltd

Jobs
9.8 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Heritage Manor Ltd
Heritage Manor Ltd is a small group of six homes in the Worcestershire and Herefordshire area, and one home in Essex, which specialises in the provision of high-quality nursing care.

They also operate two care villages, designed to support independent living methods for people over 55 years of age, while supporting 24-hour access to the skills of carers and with nursing packages set up to suit the personal needs of each user.

The group has won numerous awards, including 2023 Care Establishment of the Year from the National Association of Care Caterers, Finalist and Highly commended in 2023 Care Employer of the Year from Great British Care Association. Two homes, Newstead House and West Eaton, were both voted in the Top 20 Care Homes in the West Midlands on carehome.co.uk in 2023 and 2024. Many of the staff were finalists at The Great British Care Awards 2025.

Heritage Manor Ltd Locations (7)

 - Browse 7 Care Homes and Extra Care Housing owned by Heritage Manor Ltd
List View
Map View
Sort By
Newstead House Nursing and Residential Home
43 Venns Lane, Hereford HR1 1DT 
10 98 reviews
Newstead House Nursing and Residential Home, Hereford, Herefordshire
"My Dad stayed at Newstead for end of life care for the last few months of his life until he passed in November 2025. Although he didn't…"   Read all 98 reviews
  • from £1,400 / week
  • 46 Rooms
Location Type Care Home

The home has been voted as a Top 20 Care Home in the West Midlands on www.carehome.co.uk for two years in a row (2023, 2024). Newstead House is a home split into three households with both ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
West Eaton Nursing and Residential home
Worcester Road, Leominster HR6 0QJ 
9.9 72 reviews
West Eaton Nursing and Residential home, Leominster, Herefordshire
"On Mothering Sunday, I was invited to share lunch at West Eaton with my friend ( her family lives too far away to come often). The dining…"   Read all 72 reviews
  • from £1,500 / week
  • 33 Rooms
Location Type Care Home

Less than a mile from the quaint market town of Leominster, this care home is set in 6 acres of attractive landscaped gardens, overlooking the beautiful Herefordshire countryside. The modern ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
The Lawns
Main Road, Kempsey, Worcester WR5 3NF 
9.9 136 reviews
The Lawns, Worcester, Worcestershire
"Thank you all for the wonderful compassionate care that you showed my father in his final two weeks with you. We were so lucky to have you…"   Read all 136 reviews
  • from £1,400 / week
  • 63 Rooms
Location Type Care Home

The Lawns Nursing Home, in Kempsey, near Worcester, is an award-winning home with a reputation for the highest standards of care. Nominated for the Gold Standard Framework for provision of End of ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Nowton Court Village
Nowton Road, Bury St Edmunds IP29 5LU 
9.9 54 reviews
Nowton Court Village, Bury St Edmunds, Suffolk
"My mum stays at Nowton Court Village for respite care and I am very pleased with the experience. At 94 and living with Alzheimer's, it's…"   Read all 54 reviews
Location Type Extra Care Housing

Nestled within beautiful gardens and bordering 200 acres of parkland, a warm welcome awaits. Whether in search of a permanent residence or a short-term home from home, Nowton Court is a place ... Read more

Summerdyne Nursing Home
Cleobury Road, Wyre Hill, Bewdley DY12 2QQ 
9.8 61 reviews
Summerdyne Nursing Home, Bewdley, Worcestershire
"Outstanding car/nursing home. Family feel from supportive hardworking staff. Understanding of dads needs and going above and beyond to look…"   Read all 61 reviews
  • from £1,200 / week
  • 29 Rooms
Location Type Care Home

Summerdyne is a converted regency house for 29 residents just outside Bewdley town centre. As a smaller home, the team prides themselves on a homely, friendly and attentive environment. This can be ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Astley Hall Care Home
Church Lane, Astley, Stourport-on-Severn DY13 0RW 
9.7 69 reviews
Astley Hall Care Home, Stourport-on-Severn, Worcestershire
"I live overseas so when my mum was admitted from hospital to Astley Hall I was very nurvous, I can honestly say the transition from…"   Read all 69 reviews
  • from £1,100 / week
  • 48 Rooms
Location Type Care Home

Astley Hall was acquired by a small local group, Heritage Manor, in May 2012 and underwent an internal refurbishment of the Grade II listed building and its gardens. The most recent refurbishment of ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care
Abberton Manor Nursing Home
Layer Road, Abberton, Colchester CO5 7NL 
9.6 63 reviews
Abberton Manor Nursing Home, Colchester, Essex
"Abberton Manor is a warm, welcoming environment. Clean and beautifully maintained. The staff are all focused on giving the best care…"   Read all 63 reviews
  • from £1,400 / week
  • 26 Rooms
Location Type Care Home

Abberton Manor is an established, well-respected nursing home, located in a listed Queen Anne Manor house, set in acres of formal lawns and woodland, enjoying unspoiled views over the Roman River ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care

Heritage Manor Ltd Reviews (553)

9.8

Heritage Manor Ltd has a Group Review Score of 9.8 (9.820) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Heritage Manor Ltd must have a Review Score.

Overall Experience
  • 482
  • 64
  • 5
  • 0
  • 2
Date Published
  • 553
  • 40
  • 73
  • 131
  • 422
Reviewer Connection to Heritage Manor Ltd
  • 218
  • 79
  • 33
  • 30
  • 26
  • 24
  • 20
  • 18
  • 17
  • 12
  • 11
  • 10
  • 9
  • 8
  • 7
  • 7
  • 7
  • 4
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
Review of

The Lawns

from Danny B (Son of Resident) published on 30 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad was no longer able to live alone being diagnosed with advanced Vascular Dementia. We chose the Lawns as a nursing home having visited without notice and met management and nursing staff, getting a good feeling. Lawns were wonderful in making Dad's discharge from hospital at short notice trouble
free, causing him as little stress as possible. Dad arrived at Lawns underweight and frail, with little interest in his surroundings and in engaging with others. He settled in quickly, gained weight and was gently integrated into life at Lawns. He needed nudging to join into activities, which with the sympathetic way his carers and activity staff acted began to happen, they got his sense of humour and he increasingly became his old self. We continued to visit Dad at Lawns without notice and consistently found him being looked after with compassion and genuine interest by the same cohort of carers month in and month out. Lawns End of Life care for Dad was faultless. Thank you.
Reply from Melanie Dawson, Manager at The LawnsThank you for your lovely words, your dad was a character and it was a pleasure to spend time with him, a celebration of a life well lived
Melanie
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Summerdyne Nursing Home

from Rod M (Son of Resident) published on 29 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are helpful- care for dads needs and understand his requirements.
Reply from Paula Lees, Manager at Summerdyne Nursing Homethank you so much for taking the time to complete this review it is very much appreciated
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Nowton Court Village

from Geoffrey C (Respite Resident) published on 29 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Cannot find anything bad as when I have had respite care and will be having 3 months stay for respite
This care home is the only one I strongly recommend
From the manageress and all staff makes. Welcome
Excellent rooms all good
Means good well cooked and adequate
All residents are very friendly
which is down too the very good atmosphere
Reply from Sam Dacey, Manager at Nowton Court VillageThank you for your kind words Geoff. Always lovely to see you here.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

The Lawns

from L B (Daughter of Resident) published on 28 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you all for the wonderful compassionate care that you showed my father in his final two weeks with you. We were so lucky to have you manage his end of life care.


You were all so incredibly kind and caring and I reference you fondly in the eulogy that I am writing.


Many staff had a special

touch with dad - being incredibly kind and you certainly helped him to settle in.


We are eternally grateful that we were lucky enough to have you care for our dad when he most needed it. Thank you again so much!

Reply from Melanie Dawson, Manager at The LawnsMany thanks for allowing us to be the care solution for your father - an incredible man who's life i am sure will be celebrated with wine and many stories
Melanie
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Summerdyne Nursing Home

from J M (Daughter of Resident) published on 28 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Outstanding car/nursing home. Family feel from supportive hardworking staff. Understanding of dads needs and going above and beyond to look after his welfare. Many thanks.
Reply from Paula Lees, Manager at Summerdyne Nursing HomeThank you very much for taking the time to complete this review it is very much appreciated .
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Summerdyne Nursing Home

from P M (Wife of Resident) published on 21 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My family and I are very happy with the care of our loved one, all management and staff go over and beyond to make him feel safe comfortable. I would totally recommend Summerdyne.
Reply from Paula Lees, Manager at Summerdyne Nursing Homethank you for your review and kind comments we are very appreciative of you taking the time .
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Nowton Court Village

from robert W (Respite Resident) published on 21 April 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
I stayed at Nowton for six weeks respite care. It is a lovely old building set in wooded area, very peaceful. Staff go out of their way to help but it is not a care home as such and one needs to be aware of the actual services provided. Care services such as help with bathing or mobility issues
are contracted by you with an independent care company. The manager Sam goes out of her way to assist and deal with any problems.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Nowton Court Village

from Liz C (Daughter of Resident) published on 21 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident of Nowton Village for nearly a year now. I cannot recommend and thank all the staff enough for the care, attention and warmth they have shown and continue to show. Mum is well and truly part of the Nowton family now and alongside the wonderful staff the facilities are just
beautiful. Mum living at Nowton is such a comfort to us as her children, knowing she is safe especially after some challenging medical episodes. Thank you so much.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

West Eaton Nursing and Residential home

from M W (Friend of Resident) published on 16 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On Mothering Sunday, I was invited to share lunch at West Eaton with my friend ( her family lives too far away to come often). The dining room was beautifully set, and I was made to feel very welcome. Everyone received a small gift. There were two large family groups (3 or 4 generations). I sat with
my friend and two other ladies. The food was excellent, my dietary needs were catered for, and the atmosphere was friendly. Residents were treated with care and respect. It was like a family party; the staff couldn't have done more to make us happy.
Reply from Charmaine Denham, Registered Home Manager at West Eaton Nursing and Residential homeThank you so much for your wonderful review. We are truly delighted that you were able to join us for Mothering Sunday and share such a special occasion with your friend. Our team works hard to create meaningful moments for residents and their loved ones, so knowing it felt like a family celebration is incredibly rewarding.
We hope to welcome you back again soon.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Nowton Court Village

from Maxine A (Daughter of Resident) published on 14 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum stays at Nowton Court Village for respite care and I am very pleased with the experience.
At 94 and living with Alzheimer's, it's so important that she feels safe, comfortable and well cared for by the staff.
The team are kind, patient and attentive, treating her with dignity and compassion.
The
home is clean, calm and welcoming and the residents wellbeing is top priority.
Knowing that mum is well cared for gives me great peace of mind.
Reply from Sam Dacey, Manager at Nowton Court VillageSuch a lovely, lovely lady and always very welcome here. Thank you for your kind words.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Nowton Court Village

from Kate K (Daughter of Resident) published on 10 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
All my mother ever says is "I am so happy here!" which speaks volumes.
It is a beautiful home filled with caring staff. Knowing she is safe and being looked after so well is such a relief for my sister and I. We cannot recommend Nowton Court more highly!
Reply from Sam Dacey, Manager at Nowton Court VillageThank you for your kind words. We love having Mum here :)
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Nowton Court Village

from S B (Daughter of Resident) published on 10 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother could not be more settled living at Nowton Court - a beautiful building set in old park land. The service provided by the members of staff is second to none; their warmth, humour and energy is commendable. It is a genuinely caring environment with a commitment to the welfare and happiness
of the residents that is second to none.
Reply from Sam Dacey, Manager at Nowton Court VillageWe love having Mum stay with us and having you both as part of our family.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Nowton Court Village

from susan c (Respite Resident) published on 10 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Stayed at Nowton Court in November 2025 there for the firework event


Really enjoyed the respite care whilst my daughter was away on holiday , stayed for 12 days


Staff were brilliant, accommodation fantastic food etc also excellent


What more can I say ....I will definitely stay

again if I need respite care residence were friendly and made me very welcome


Susan

Reply from Sam Dacey, Manager at Nowton Court VillageIt was so lovely to have you here Susan. Hope to see you again!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Astley Hall Care Home

from Julie C (Daughter of Resident) published on 9 April 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
Exceptional support from wonderful, caring staff. While my mum was a resident for only 3 short weeks we are convinced she could not have been in better hands. Heart felt thanks to you all at Astley Hall for you care.
Reply from Jayne Rose, Administrator at Astley Hall Care HomeThank you for your very kind words, I will ensure your lovely comments are passed to the whole team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Nowton Court Village

from Ian B (Son of Resident) published on 7 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't speak highly enough of the team at Nowton Court. My father regularly stays for respite care, and the peace of mind it gives me is invaluable. From the moment he arrives, he is welcomed warmly by friendly, approachable staff who genuinely care and take the time to get to know him.


He truly

enjoys his stays, which says everything. The food is excellent and always something he looks forward to, and there is a real sense of comfort and routine that helps him feel at home.


Knowing that he is safe, comfortable and well looked after allows me to step away without any concerns, which is something I don't take for granted. He always returns relaxed, happy and well cared for.


Nowton Court provides not just excellent care, but also a welcoming and supportive environment for both residents and their families. I'm incredibly grateful for everything they do.

Reply from Sam Dacey, Manager at Nowton Court VillageThank you Ian. We love having Dad with us. He's such a gentleman.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Nowton Court Village

from D A (Daughter of Resident) published on 3 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Nowton Court have the best interests of my mum at heart. At the beginning of the year mum had a serious infection and was hospitalised for nearly 3 weeks. At all stages of this illness, the Manager acted professionally and swiftly to assess the situation and call in medical assistance
at the right time. She assessed the severity of mum's condition immediately and acted quickly. On return from hospital, Mum was very confused but she made a quick recovery and transitioned smoothly into her old routines with the help of all the staff.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Nowton Court Village

from T D (Son of Resident) published on 2 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Found home in very good condition, definitely keep ontop off any issues
Staff very helpful and go beyond our expectation. Very caring and attentive to my father's requirements
My father rates highly the food.
Overall very pleased.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

West Eaton Nursing and Residential home

from S T (Daughter of Resident) published on 2 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Today, Mothering Sunday West Eaton invited families of residents to a Mother's Day lunch.
Three generations in our family enjoyed a delicious meal with superb hospitality, thoughtful table gifts and pretty table decorations. No effort on the part of the staff at the home was spared. All were and are
so friendly, obliging and courteous and made our day very special and memorable. A big thank you to everyone.
Looking forward to this week we know that there will be plenty of fun activities for all residents and that every day will be individually enjoyable.
Reply from Charmaine Denham, Registered Home Manager at West Eaton Nursing and Residential homeWe're delighted to hear that the lunch, decorations and little touches helped make the day feel special, and that our team's efforts and hospitality stood out. Creating meaningful moments like this for our residents and their loved ones is exactly what we strive for.
It's always a pleasure to welcome you and thank you so much for your wonderful review.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Newstead House Nursing and Residential Home

from Mel M (Daughter of Resident) published on 31 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad stayed at Newstead for end of life care for the last few months of his life until he passed in November 2025. Although he didn't wasn't felling up to joining in with the activities he was always invited. His care was second to none and all of the staff were absolutely fantastic both with him
and me and my mum. We never felt worried or concerned leaving him as we knew he was in the very best place. In particular in the last few days of his life he was treated with such care I cannot thank the staff enough. Truly an amazing care home with the most special of staff.
Reply from Alison Ough, Manager at Newstead House Nursing and Residential HomeThanks you for submitting your review. It was a pleasure to care for your father in the last months of his life. We loved hearing stories of his previous escapades and his near misses and disasters!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

West Eaton Nursing and Residential home

from E W (Granddaughter of Resident) published on 19 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
A lovely home where the staff bring energy to the lives of the residents and go above and beyond to make their lives enjoyable. Lots of activities and special occasions are celebrated by the whole team. Residents comment that they enjoy living there.
Reply from Charmaine Denham, Registered Home Manager at West Eaton Nursing and Residential homeThank you for taking the time to share your experience.
We are passionate about creating a warm, vibrant environment where residents can continue to enjoy life to the fullest, and it's wonderful to hear that this is being felt and appreciated. Our team works hard to bring energy, meaningful activities, and special moments into each day, so your recognition of this is incredibly encouraging.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money

Awards / Recognitions (3)

Loading

Loading Loading

Loading

Loading

Frequently Asked Questions about Heritage Manor Ltd

Costs for care homes owned by Heritage Manor Ltd

Average costs per week for care homes owned by Heritage Manor Ltd by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Heritage Manor Ltd, based on 6 out of 6 settings.
Type of Care Provided Average Weekly Cost
Residential Care £1,333
Residential Dementia Care £1,300
Nursing Care £1,455
Nursing Dementia Care £1,415
All Care Types £1,333
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does Heritage Manor Ltd own?

Heritage Manor Ltd own 6 Care Homes.

Which Heritage Manor Ltd Care Homes have the highest review score?

Newstead House Nursing and Residential Home, West Eaton Nursing and Residential home & The Lawns have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Heritage Manor Ltd to verify any information. View our terms and conditions. Heritage Manor Ltd has a Platinum Service – more info.