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Care Homes Owned by Heritage Manor Ltd

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9.8 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Heritage Manor Ltd
Heritage Manor Ltd is a small group of six homes in the Worcestershire and Herefordshire area, and one home in Essex, which specialises in the provision of high-quality nursing care.

They also operate two care villages, designed to support independent living methods for people over 55 years of age, while supporting 24-hour access to the skills of carers and with nursing packages set up to suit the personal needs of each user.

The group has won numerous awards, including 2023 Care Establishment of the Year from the National Association of Care Caterers, Finalist and Highly commended in 2023 Care Employer of the Year from Great British Care Association. Two homes, Newstead House and West Eaton, were both voted in the Top 20 Care Homes in the West Midlands on carehome.co.uk in 2023 and 2024. Many of the staff were finalists at The Great British Care Awards 2025.

Heritage Manor Ltd Locations (7)

 - Browse 7 Care Homes and Extra Care Housing owned by Heritage Manor Ltd
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Newstead House Nursing and Residential Home
43 Venns Lane, Hereford HR1 1DT 
10 98 reviews
Newstead House Nursing and Residential Home, Hereford, Herefordshire
"My Dad stayed at Newstead for end of life care for the last few months of his life until he passed in November 2025. Although he didn't…"   Read all 98 reviews
  • from £1,400 / week
  • 46 Rooms
Location Type Care Home

The home has been voted as a Top 20 Care Home in the West Midlands on www.carehome.co.uk for two years in a row (2023, 2024). Newstead House is a home split into three households with both ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
West Eaton Nursing and Residential home
Worcester Road, Leominster HR6 0QJ 
9.9 73 reviews
West Eaton Nursing and Residential home, Leominster, Herefordshire
"They took in my 90 year old mother in law for 5 weeks respite and she came out stronger and able to go back home. Thank you for all your…"   Read all 73 reviews
  • from £1,500 / week
  • 33 Rooms
Location Type Care Home

Less than a mile from the quaint market town of Leominster, this care home is set in 6 acres of attractive landscaped gardens, overlooking the beautiful Herefordshire countryside. The modern ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
The Lawns
Main Road, Kempsey, Worcester WR5 3NF 
9.9 139 reviews
The Lawns, Worcester, Worcestershire
"My father went in to The Lawns in May last year. He was welcomed the minute we walked through the door. The staff were very attentive and…"   Read all 139 reviews
  • from £1,400 / week
  • 63 Rooms
Location Type Care Home

The Lawns Nursing Home, in Kempsey, near Worcester, is an award-winning home with a reputation for the highest standards of care. Nominated for the Gold Standard Framework for provision of End of ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Nowton Court Village
Nowton Road, Bury St Edmunds IP29 5LU 
9.9 54 reviews
Nowton Court Village, Bury St Edmunds, Suffolk
"My mum stays at Nowton Court Village for respite care and I am very pleased with the experience. At 94 and living with Alzheimer's, it's…"   Read all 54 reviews
Location Type Extra Care Housing

Nestled within beautiful gardens and bordering 200 acres of parkland, a warm welcome awaits. Whether in search of a permanent residence or a short-term home from home, Nowton Court is a place ... Read more

Astley Hall Care Home
Church Lane, Astley, Stourport-on-Severn DY13 0RW 
9.8 72 reviews
Astley Hall Care Home, Stourport-on-Severn, Worcestershire
"My husband has had excellent care from all the staff. Always get a warm welcome and nothing is too much trouble. The entertainment is…"   Read all 72 reviews
  • from £1,100 / week
  • 48 Rooms
Location Type Care Home

Astley Hall was acquired by a small local group, Heritage Manor, in May 2012 and underwent an internal refurbishment of the Grade II listed building and its gardens. The most recent refurbishment of ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care
Summerdyne Nursing Home
Cleobury Road, Wyre Hill, Bewdley DY12 2QQ 
9.8 61 reviews
Summerdyne Nursing Home, Bewdley, Worcestershire
"Outstanding car/nursing home. Family feel from supportive hardworking staff. Understanding of dads needs and going above and beyond to look…"   Read all 61 reviews
  • from £1,200 / week
  • 29 Rooms
Location Type Care Home

Summerdyne is a converted regency house for 29 residents just outside Bewdley town centre. As a smaller home, the team prides themselves on a homely, friendly and attentive environment. This can be ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Abberton Manor Nursing Home
Layer Road, Abberton, Colchester CO5 7NL 
9.6 63 reviews
Abberton Manor Nursing Home, Colchester, Essex
"Abberton Manor is a warm, welcoming environment. Clean and beautifully maintained. The staff are all focused on giving the best care…"   Read all 63 reviews
  • from £1,400 / week
  • 26 Rooms
Location Type Care Home

Abberton Manor is an established, well-respected nursing home, located in a listed Queen Anne Manor house, set in acres of formal lawns and woodland, enjoying unspoiled views over the Roman River ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care

Heritage Manor Ltd Reviews (560)

9.8

Heritage Manor Ltd has a Group Review Score of 9.8 (9.840) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Heritage Manor Ltd must have a Review Score.

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Review of

The Lawns

from Brian E (Son of Resident) published on 15 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father went in to The Lawns in May last year. He was welcomed the minute we walked through the door. The staff were very attentive and settled him in his room. He seemed very happy being there. I did visit him quite often and was welcomed by management and staff. Always a smiling face on reception
when I arrived and they were very helpful in helping me with queries. He was in there for over twelve months and was looked after well from beginning to end. The staff always rang me if there was a problem or queiry. I'd certainly recommend the home to anyone.
Reply from Melanie Dawson, Manager at The LawnsThank you for your lovely review The Lawns is a sadder place without your Dad as he was such a wonderful gentleman to care for, thankyou for allowing us to be his care solution Melanie
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Review of

Astley Hall Care Home

from Rosemary H (Wife of Resident) published on 15 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has had excellent care from all the staff. Always get a warm welcome and nothing is too much trouble. The entertainment is always good and very varied Excellent food and a varied menu.
Could not have chosen a better home.
Reply from Jayne Rose, Administrator at Astley Hall Care HomeThank you for your lovely words, they are very much appreciated and will be shared with the whole team. It is our pleasure looking after your husband and we will continue to ensure we provide the highest quality care.
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Review of

Astley Hall Care Home

from Lucy H (Daughter of Resident) published on 12 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The whole team at Astley Hall are just fantastic. The level of care shown to my father is just more than we could ever wish for. Everyone is so warm and welcoming to us and keep us involved in all the activities. The activities provided for the residents are also amazing and I can see that all the residents
really enjoy them.
Reply from Jayne Rose, Administrator at Astley Hall Care HomeThank you for a great review, your kind words are much appreciated and will be shared with the team. It's an absolute pleasure to care for your Father, and we thank you for being a lovey caring family member.
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Review of

Astley Hall Care Home

from Carl J (Friend of Resident) published on 20 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everything and everyone first class.
Reply from Jayne Rose, Administrator at Astley Hall Care HomeThank you so much for your great review, your comments will be shared with all of our wonderful caring staff.
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Review of

The Lawns

from Joanne A (Daughter of Resident) published on 18 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother recently joined The Lawns after a urinary tract infection made her unwell. She was so well cared for she has decided to stay. The staff are amazing. So professional and helpful to worried family but kind, caring and empathetic to my beloved mum. The rooms are clean. The staff are exemplary.
They listen and respond to requests. My registered blind and almost deaf mother loves it there.
Reply from Melanie Dawson, Manager at The LawnsThankyou for your review your mum is a pleasure to care for and we are really pleased that she has made such progress and decided on The Lawns as her home
Melanie
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Review of

The Lawns

from Dawn M (Daughter-in-law of Resident) published on 8 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum in law has dementia and is no longer able to cope on her own, she lives with my husband and it was her first time in a care home setting. I was a little apprehensive as to how she would settle in for 4 week respite care, but I need not have worried, the staff are all so friendly and supportive.
e were made to feel welcome when we visited and from the moment you walk in the door, their is a very homely feeling. Thank you for looking after mum.
Reply from Melanie Dawson, Manager at The LawnsThankyou for your review, we are pleased this first taste of care home care was so positive and we look forward to seeing you all again. Melanie
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Review of

West Eaton Nursing and Residential home

from Andrew P (Son-in-law of Resident) published on 7 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
They took in my 90 year old mother in law for 5 weeks respite and she came out stronger and able to go back home. Thank you for all your care.
Reply from Charmaine Denham, Registered Home Manager at West Eaton Nursing and Residential homeIt was a pleasure to care for your mother-in-law, and we're delighted to hear she returned home feeling stronger. We wish her all the very best and are always here if you need us again.
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Review of

The Lawns

from Danny B (Son of Resident) published on 30 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad was no longer able to live alone being diagnosed with advanced Vascular Dementia. We chose the Lawns as a nursing home having visited without notice and met management and nursing staff, getting a good feeling. Lawns were wonderful in making Dad's discharge from hospital at short notice trouble
free, causing him as little stress as possible. Dad arrived at Lawns underweight and frail, with little interest in his surroundings and in engaging with others. He settled in quickly, gained weight and was gently integrated into life at Lawns. He needed nudging to join into activities, which with the sympathetic way his carers and activity staff acted began to happen, they got his sense of humour and he increasingly became his old self. We continued to visit Dad at Lawns without notice and consistently found him being looked after with compassion and genuine interest by the same cohort of carers month in and month out. Lawns End of Life care for Dad was faultless. Thank you.
Reply from Melanie Dawson, Manager at The LawnsThank you for your lovely words, your dad was a character and it was a pleasure to spend time with him, a celebration of a life well lived
Melanie
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Review of

Summerdyne Nursing Home

from Rod M (Son of Resident) published on 29 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are helpful- care for dads needs and understand his requirements.
Reply from Paula Lees, Manager at Summerdyne Nursing Homethank you so much for taking the time to complete this review it is very much appreciated
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Review of

Nowton Court Village

from Geoffrey C (Respite Resident) published on 29 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Cannot find anything bad as when I have had respite care and will be having 3 months stay for respite
This care home is the only one I strongly recommend
From the manageress and all staff makes. Welcome
Excellent rooms all good
Means good well cooked and adequate
All residents are very friendly
which is down too the very good atmosphere
Reply from Sam Dacey, Manager at Nowton Court VillageThank you for your kind words Geoff. Always lovely to see you here.
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Review of

The Lawns

from L B (Daughter of Resident) published on 28 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you all for the wonderful compassionate care that you showed my father in his final two weeks with you. We were so lucky to have you manage his end of life care.


You were all so incredibly kind and caring and I reference you fondly in the eulogy that I am writing.


Many staff had a special

touch with dad - being incredibly kind and you certainly helped him to settle in.


We are eternally grateful that we were lucky enough to have you care for our dad when he most needed it. Thank you again so much!

Reply from Melanie Dawson, Manager at The LawnsMany thanks for allowing us to be the care solution for your father - an incredible man who's life i am sure will be celebrated with wine and many stories
Melanie
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Review of

Summerdyne Nursing Home

from J M (Daughter of Resident) published on 28 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Outstanding car/nursing home. Family feel from supportive hardworking staff. Understanding of dads needs and going above and beyond to look after his welfare. Many thanks.
Reply from Paula Lees, Manager at Summerdyne Nursing HomeThank you very much for taking the time to complete this review it is very much appreciated .
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Review of

Summerdyne Nursing Home

from P M (Wife of Resident) published on 21 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My family and I are very happy with the care of our loved one, all management and staff go over and beyond to make him feel safe comfortable. I would totally recommend Summerdyne.
Reply from Paula Lees, Manager at Summerdyne Nursing Homethank you for your review and kind comments we are very appreciative of you taking the time .
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Review of

Nowton Court Village

from robert W (Respite Resident) published on 21 April 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
I stayed at Nowton for six weeks respite care. It is a lovely old building set in wooded area, very peaceful. Staff go out of their way to help but it is not a care home as such and one needs to be aware of the actual services provided. Care services such as help with bathing or mobility issues
are contracted by you with an independent care company. The manager Sam goes out of her way to assist and deal with any problems.
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Review of

Nowton Court Village

from Liz C (Daughter of Resident) published on 21 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident of Nowton Village for nearly a year now. I cannot recommend and thank all the staff enough for the care, attention and warmth they have shown and continue to show. Mum is well and truly part of the Nowton family now and alongside the wonderful staff the facilities are just
beautiful. Mum living at Nowton is such a comfort to us as her children, knowing she is safe especially after some challenging medical episodes. Thank you so much.
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Review of

West Eaton Nursing and Residential home

from M W (Friend of Resident) published on 16 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On Mothering Sunday, I was invited to share lunch at West Eaton with my friend ( her family lives too far away to come often). The dining room was beautifully set, and I was made to feel very welcome. Everyone received a small gift. There were two large family groups (3 or 4 generations). I sat with
my friend and two other ladies. The food was excellent, my dietary needs were catered for, and the atmosphere was friendly. Residents were treated with care and respect. It was like a family party; the staff couldn't have done more to make us happy.
Reply from Charmaine Denham, Registered Home Manager at West Eaton Nursing and Residential homeThank you so much for your wonderful review. We are truly delighted that you were able to join us for Mothering Sunday and share such a special occasion with your friend. Our team works hard to create meaningful moments for residents and their loved ones, so knowing it felt like a family celebration is incredibly rewarding.
We hope to welcome you back again soon.
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Review of

Nowton Court Village

from Maxine A (Daughter of Resident) published on 14 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum stays at Nowton Court Village for respite care and I am very pleased with the experience.
At 94 and living with Alzheimer's, it's so important that she feels safe, comfortable and well cared for by the staff.
The team are kind, patient and attentive, treating her with dignity and compassion.
The
home is clean, calm and welcoming and the residents wellbeing is top priority.
Knowing that mum is well cared for gives me great peace of mind.
Reply from Sam Dacey, Manager at Nowton Court VillageSuch a lovely, lovely lady and always very welcome here. Thank you for your kind words.
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Review of

Nowton Court Village

from Kate K (Daughter of Resident) published on 10 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
All my mother ever says is "I am so happy here!" which speaks volumes.
It is a beautiful home filled with caring staff. Knowing she is safe and being looked after so well is such a relief for my sister and I. We cannot recommend Nowton Court more highly!
Reply from Sam Dacey, Manager at Nowton Court VillageThank you for your kind words. We love having Mum here :)
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Review of

Nowton Court Village

from S B (Daughter of Resident) published on 10 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother could not be more settled living at Nowton Court - a beautiful building set in old park land. The service provided by the members of staff is second to none; their warmth, humour and energy is commendable. It is a genuinely caring environment with a commitment to the welfare and happiness
of the residents that is second to none.
Reply from Sam Dacey, Manager at Nowton Court VillageWe love having Mum stay with us and having you both as part of our family.
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Review of

Nowton Court Village

from susan c (Respite Resident) published on 10 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Stayed at Nowton Court in November 2025 there for the firework event


Really enjoyed the respite care whilst my daughter was away on holiday , stayed for 12 days


Staff were brilliant, accommodation fantastic food etc also excellent


What more can I say ....I will definitely stay

again if I need respite care residence were friendly and made me very welcome


Susan

Reply from Sam Dacey, Manager at Nowton Court VillageIt was so lovely to have you here Susan. Hope to see you again!
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Awards / Recognitions (3)

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Frequently Asked Questions about Heritage Manor Ltd

Costs for care homes owned by Heritage Manor Ltd

Average costs per week for care homes owned by Heritage Manor Ltd by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Heritage Manor Ltd, based on 6 out of 6 settings.
Type of Care Provided Average Weekly Cost
Residential Care £1,333
Residential Dementia Care £1,300
Nursing Care £1,488
Nursing Dementia Care £1,465
All Care Types £1,333
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does Heritage Manor Ltd own?

Heritage Manor Ltd own 6 Care Homes.

Which Heritage Manor Ltd Care Homes have the highest review score?

Newstead House Nursing and Residential Home, West Eaton Nursing and Residential home & The Lawns have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Heritage Manor Ltd to verify any information. View our terms and conditions. Heritage Manor Ltd has a Platinum Service – more info.