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Care Homes Owned by Heritage Manor Ltd in Worcestershire

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9.8 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Heritage Manor Ltd in Worcestershire

Only the locations & reviews in Worcestershire for Heritage Manor Ltd are showing below.

View the details of all 7 locations (with 560 reviews) owned by Heritage Manor Ltd

Heritage Manor Ltd Locations in Worcestershire (3)

 - Browse 3 Care Homes owned by Heritage Manor Ltd in Worcestershire
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The Lawns
Main Road, Kempsey, Worcester WR5 3NF 
9.9 139 reviews
The Lawns, Worcester, Worcestershire
"My father went in to The Lawns in May last year. He was welcomed the minute we walked through the door. The staff were very attentive and…"   Read all 139 reviews
  • from £1,400 / week
  • 63 Rooms
Location Type Care Home

The Lawns Nursing Home, in Kempsey, near Worcester, is an award-winning home with a reputation for the highest standards of care. Nominated for the Gold Standard Framework for provision of End of ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Astley Hall Care Home
Church Lane, Astley, Stourport-on-Severn DY13 0RW 
9.8 72 reviews
Astley Hall Care Home, Stourport-on-Severn, Worcestershire
"My husband has had excellent care from all the staff. Always get a warm welcome and nothing is too much trouble. The entertainment is…"   Read all 72 reviews
  • from £1,100 / week
  • 48 Rooms
Location Type Care Home

Astley Hall was acquired by a small local group, Heritage Manor, in May 2012 and underwent an internal refurbishment of the Grade II listed building and its gardens. The most recent refurbishment of ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care
Summerdyne Nursing Home
Cleobury Road, Wyre Hill, Bewdley DY12 2QQ 
9.8 61 reviews
Summerdyne Nursing Home, Bewdley, Worcestershire
"Outstanding car/nursing home. Family feel from supportive hardworking staff. Understanding of dads needs and going above and beyond to look…"   Read all 61 reviews
  • from £1,200 / week
  • 29 Rooms
Location Type Care Home

Summerdyne is a converted regency house for 29 residents just outside Bewdley town centre. As a smaller home, the team prides themselves on a homely, friendly and attentive environment. This can be ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care

Heritage Manor Ltd Reviews in Worcestershire (272)

9.8

Heritage Manor Ltd has a Group Review Score of 9.8 (9.840) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Heritage Manor Ltd must have a Review Score.

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Review of

The Lawns

from Brian E (Son of Resident) published on 15 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father went in to The Lawns in May last year. He was welcomed the minute we walked through the door. The staff were very attentive and settled him in his room. He seemed very happy being there. I did visit him quite often and was welcomed by management and staff. Always a smiling face on reception
when I arrived and they were very helpful in helping me with queries. He was in there for over twelve months and was looked after well from beginning to end. The staff always rang me if there was a problem or queiry. I'd certainly recommend the home to anyone.
Reply from Melanie Dawson, Manager at The LawnsThank you for your lovely review The Lawns is a sadder place without your Dad as he was such a wonderful gentleman to care for, thankyou for allowing us to be his care solution Melanie
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Review of

Astley Hall Care Home

from Rosemary H (Wife of Resident) published on 15 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has had excellent care from all the staff. Always get a warm welcome and nothing is too much trouble. The entertainment is always good and very varied Excellent food and a varied menu.
Could not have chosen a better home.
Reply from Jayne Rose, Administrator at Astley Hall Care HomeThank you for your lovely words, they are very much appreciated and will be shared with the whole team. It is our pleasure looking after your husband and we will continue to ensure we provide the highest quality care.
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Review of

Astley Hall Care Home

from Lucy H (Daughter of Resident) published on 12 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The whole team at Astley Hall are just fantastic. The level of care shown to my father is just more than we could ever wish for. Everyone is so warm and welcoming to us and keep us involved in all the activities. The activities provided for the residents are also amazing and I can see that all the residents
really enjoy them.
Reply from Jayne Rose, Administrator at Astley Hall Care HomeThank you for a great review, your kind words are much appreciated and will be shared with the team. It's an absolute pleasure to care for your Father, and we thank you for being a lovey caring family member.
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Review of

Astley Hall Care Home

from Carl J (Friend of Resident) published on 20 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everything and everyone first class.
Reply from Jayne Rose, Administrator at Astley Hall Care HomeThank you so much for your great review, your comments will be shared with all of our wonderful caring staff.
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Review of

The Lawns

from Joanne A (Daughter of Resident) published on 18 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother recently joined The Lawns after a urinary tract infection made her unwell. She was so well cared for she has decided to stay. The staff are amazing. So professional and helpful to worried family but kind, caring and empathetic to my beloved mum. The rooms are clean. The staff are exemplary.
They listen and respond to requests. My registered blind and almost deaf mother loves it there.
Reply from Melanie Dawson, Manager at The LawnsThankyou for your review your mum is a pleasure to care for and we are really pleased that she has made such progress and decided on The Lawns as her home
Melanie
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Review of

The Lawns

from Dawn M (Daughter-in-law of Resident) published on 8 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum in law has dementia and is no longer able to cope on her own, she lives with my husband and it was her first time in a care home setting. I was a little apprehensive as to how she would settle in for 4 week respite care, but I need not have worried, the staff are all so friendly and supportive.
e were made to feel welcome when we visited and from the moment you walk in the door, their is a very homely feeling. Thank you for looking after mum.
Reply from Melanie Dawson, Manager at The LawnsThankyou for your review, we are pleased this first taste of care home care was so positive and we look forward to seeing you all again. Melanie
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Review of

The Lawns

from Danny B (Son of Resident) published on 30 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad was no longer able to live alone being diagnosed with advanced Vascular Dementia. We chose the Lawns as a nursing home having visited without notice and met management and nursing staff, getting a good feeling. Lawns were wonderful in making Dad's discharge from hospital at short notice trouble
free, causing him as little stress as possible. Dad arrived at Lawns underweight and frail, with little interest in his surroundings and in engaging with others. He settled in quickly, gained weight and was gently integrated into life at Lawns. He needed nudging to join into activities, which with the sympathetic way his carers and activity staff acted began to happen, they got his sense of humour and he increasingly became his old self. We continued to visit Dad at Lawns without notice and consistently found him being looked after with compassion and genuine interest by the same cohort of carers month in and month out. Lawns End of Life care for Dad was faultless. Thank you.
Reply from Melanie Dawson, Manager at The LawnsThank you for your lovely words, your dad was a character and it was a pleasure to spend time with him, a celebration of a life well lived
Melanie
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Review of

Summerdyne Nursing Home

from Rod M (Son of Resident) published on 29 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are helpful- care for dads needs and understand his requirements.
Reply from Paula Lees, Manager at Summerdyne Nursing Homethank you so much for taking the time to complete this review it is very much appreciated
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Review of

The Lawns

from L B (Daughter of Resident) published on 28 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you all for the wonderful compassionate care that you showed my father in his final two weeks with you. We were so lucky to have you manage his end of life care.


You were all so incredibly kind and caring and I reference you fondly in the eulogy that I am writing.


Many staff had a special

touch with dad - being incredibly kind and you certainly helped him to settle in.


We are eternally grateful that we were lucky enough to have you care for our dad when he most needed it. Thank you again so much!

Reply from Melanie Dawson, Manager at The LawnsMany thanks for allowing us to be the care solution for your father - an incredible man who's life i am sure will be celebrated with wine and many stories
Melanie
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Review of

Summerdyne Nursing Home

from J M (Daughter of Resident) published on 28 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Outstanding car/nursing home. Family feel from supportive hardworking staff. Understanding of dads needs and going above and beyond to look after his welfare. Many thanks.
Reply from Paula Lees, Manager at Summerdyne Nursing HomeThank you very much for taking the time to complete this review it is very much appreciated .
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Review of

Summerdyne Nursing Home

from P M (Wife of Resident) published on 21 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My family and I are very happy with the care of our loved one, all management and staff go over and beyond to make him feel safe comfortable. I would totally recommend Summerdyne.
Reply from Paula Lees, Manager at Summerdyne Nursing Homethank you for your review and kind comments we are very appreciative of you taking the time .
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Review of

Astley Hall Care Home

from Julie C (Daughter of Resident) published on 9 April 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
Exceptional support from wonderful, caring staff. While my mum was a resident for only 3 short weeks we are convinced she could not have been in better hands. Heart felt thanks to you all at Astley Hall for you care.
Reply from Jayne Rose, Administrator at Astley Hall Care HomeThank you for your very kind words, I will ensure your lovely comments are passed to the whole team.
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Review of

The Lawns

from James S (Son of Resident) published on 13 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother was an independent Lady who was always self sufficient and hated being a burden on people.
In June 2025 my mother was Transferred to The Lawns after being in Hospital having had an earlier fall.
The care given to my mother compared to her stay in Hospital was Chalk and Cheese, The Lawns
staff looked after my mother with kindness, consideration, dedication and some times humour when it was appropriate.
The Lawns Manager went to the Hospital to arrange Mums transfer and to settle her into the Lawns, we are extremely grateful to her for helping us in getting to the best place for Mums onward care.
I visited most days to see Mum and met most of the staff who were really friendly and helpful in settling her into the home and becoming her friends certainly helped make her days more enjoyable.
I cannot sing the praises of the Management or Staff loud enough, they provided excellent service and companionship with a friendly and caring attitude.
Reply from Melanie Dawson, Manager at The LawnsThankyou so much for this lovely comprehensive review, your mum was a wonderful vibrant lady and a pleasure to care for
I will pass these complimentary words to the team. Melanie
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Review of

The Lawns

from T E (Daughter of Resident) published on 30 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mom went in to the Lawns Nursing Home at the end of November 2025, since being there she has put on weight and has made such good progress, I cannot fault the home or the staff at all, it is a wonderful happy place and feel so lucky that mom got a place there. It's the best decision that we could have
made.
Reply from Melanie Dawson, Manager at The LawnsThanks you for allowing us to be your mums care solution it is lovely to have her as part of our family here Mel
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Review of

The Lawns

from Cathy G (Daughter of Resident) published on 30 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We cannot thank the whole team at The Lawns for their care and compassion whilst caring for my dad. Although his stay proved to be short, he was so well looked after and his end of life care was excellent.
Thank you.
Reply from Melanie Dawson, Manager at The LawnsIt was a pleasure to offer the care solution to get Dad close by so that you could all spend that quality time with him thank you for your comprehensive review Mel
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Review of

Summerdyne Nursing Home

from Libby M (Regular Volunteer) published on 26 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
A wonderful place to work/ volunteer. I was welcomed with open arms. I started at the end of the summer and usually go in twice a week. The residents are always clean and dignified. The staff are attentive and truly caring. The managers/ admin staff are all fantastic and supportive of us and the residents.
It's a lovely atmosphere. One of a kind care home that truly deserves positive recognition. All staff work in an inclusive, person-centred way which helps the residents to remain independent as possible for as long as possible and to keep up positive mental well-being.
Reply from Paula Lees, Manager at Summerdyne Nursing HomeThank you for your lovely words they are greatly appreciated. You have been a ray of sunshine and your lovely caring manner and enthusiasm has brought so much pleasure to the residents lives and they love the visits of Cosmo and lola and Pearl .
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Review of

Summerdyne Nursing Home

from J P (Daughter-in-law of Resident) published on 26 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother in law spent over 5 years at Summerdyne and she was very happy there.
She was well looked after and the staff treated her like family, she struggled to communicate however the staff spent time and effort getting to know her, chatting to her and ensuring she had the opportunity to communicate
her needs.
Sadly she passed away after a long battle and we are so grateful to Summerdyne for all the care and love they showed her over the years and in her final days. They made such a difference to her life and made it easier for us as a family knowing how well she was cared for.
Thank you.
Reply from Paula Lees, Manager at Summerdyne Nursing HomeThank you so much for your review. She was a pleasure to care for and we are missing her beautiful smile as much as you are. We are very grateful for all the support you gave to us too and you and the family will be missed , we wish you all the best .
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Review of

The Lawns

from Joanne H (Daughter of Resident) published on 16 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved into the lawns in February from another care home where we had a bad experience. Mel was great in helping us move mum and as soon as we arrived I just knew things would be good and they were. The staff are so caring and get to know each resident so well knowing their likes and dislikes and
ways to support them emotionally. Mum had limited mobility but was still included in everything they did. There are so many activities going on and Kirsty always cheered everyone up. The personal care was always provided as and when it should be. The nurses were always there when we wanted to discuss anything. Everyone was so kind the cleaners the handy man the reception absolutely everyone. At the end of mums journey every one was there and nothing was too much trouble and my mum and our family were supported so well. I am forever grateful to all of you for providing a loving home for my mum and giving us the opportunity to make some great memories in the time she was with you. Thank you.
Reply from Melanie Dawson, Manager at The LawnsThanks very much for this lovely and comprehensive review of our service, your mum has been missed greatly by us all. I will pass these comments onto the team Mel
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Review of

The Lawns

from Janet C (Daughter of Resident) published on 13 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was at the The Lawns Nursing Home from October 2025 after a long stay in hospital. Straight away she was treated with respect and given back her dignity. She was well cared for, kept clean and tidy. Had her hair done and nails painted, which she enjoyed. She sat at the table for meals with friends
she made and enjoyed the conversation over a glass of wine. The staff were wonderful, nothing to much trouble, made her laugh again. All this made my Mum short stay pleasurable.
Reply from Melanie Dawson, Manager at The LawnsThank you for your review, the positive comments are appreciated and i will pass these on to the team Melanie
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Review of

The Lawns

from Wendy P (Daughter of Resident) published on 13 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We were very happy with The Lawns. The staff are all lovely. They made mum feel welcome and helped her to settle in. The staff ensure that the care each resident receives is personalised to their needs and they are super patient whilst doing this. There was always something going on and it was mum's
choice to join in or not. She enjoyed the food and thought the "house" was beautiful. We were never concerned for her safety or wellbeing which was a huge relief after she'd been struggling- but determined -to stay in her own home. Her room was nice and she enjoyed having assisted showers (something she refused at home!) and she even had her hair done. Personally, I enjoyed chatting with other residents and staff and always felt welcome when I arrived to visit.
Reply from Melanie Dawson, Manager at The LawnsThank you for your lovely review, it was a pleasure for us to be the care solution for your mum, the team work hard to make a difference and it is so gratifying to see this recognised, i will pass your comments on. Melanie
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Awards / Recognitions (3)

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