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Care Homes Owned by Heritage Manor Ltd in Worcestershire

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Only the locations & reviews in Worcestershire for Heritage Manor Ltd are being shown.

Heritage Manor Ltd Locations in Worcestershire (3)

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3 Care Homes owned by Heritage Manor Ltd in Worcestershire

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The Lawns
Main Road, Kempsey, Worcester WR5 3NF
"Dad was resident at The Lawns for 5 weeks for end of life care after a stay in hospital. Dad and I were warmly welcomed on his arrival and..."Read all 145 reviews

from £1,450 / weekSize 63 rooms

Location Type: Care Home

The Lawns Nursing Home, in Kempsey, near Worcester, is an award-winning home with a reputation for the highest standards of care. Nominated for the Gold Standard Framework for provision of End of Life... Read more

  • Older Person Care
  • Younger Adult Care
  • Permanent Care
  • Respite Care
  • Residential Care
  • Dementia Residential Care
  • Nursing Care
  • Dementia Nursing Care
  • Mental Health Care
Astley Hall Care Home
Church Lane, Astley, Stourport-on-Severn DY13 0RW
"Could not ask for More! Nothing too much trouble - Always Friendly and Informative - Felt like they were one of the family and we were..."Read all 73 reviews

from £1,100 / weekSize 48 rooms

Location Type: Care Home

Astley Hall was acquired by a small local group, Heritage Manor, in May 2012 and underwent an internal refurbishment of the Grade II listed building and its gardens. The most recent refurbishment of the... Read more

  • Older Person Care
  • Younger Adult Care
  • Permanent Care
  • Respite Care
  • Residential Care
  • Dementia Residential Care
  • Nursing Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care
Summerdyne Nursing Home
Cleobury Road, Wyre Hill, Bewdley DY12 2QQ
"Summerdyne is a wonderful care home. I have complete peace of mind knowing my loved one is cared for to the highest standard, with care and..."Read all 63 reviews

from £1,550 / weekSize 29 rooms

Location Type: Care Home

Summerdyne is a converted regency house for 29 residents just outside Bewdley town centre. As a smaller home, the team prides themselves on a homely, friendly and attentive environment. This can be... Read more

  • Older Person Care
  • Permanent Care
  • Respite Care
  • Residential Care
  • Dementia Residential Care
  • Nursing Care
  • Dementia Nursing Care

Heritage Manor Ltd Reviews in Worcestershire (281)

9.8

Heritage Manor Ltd has a Group Review Score of 9.8 (9.797) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Heritage Manor Ltd must have a Review Score.

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Showing 281 reviews matching selected criteria
Review of Astley Hall Care Home from Michael M (Son of Resident) published on 2 September 2026 Submitted via Postal Card
Overall Experience

Could not ask for More! Nothing too much trouble - Always Friendly and Informative - Felt like they were one of the family and we were always made to feel Welcome,

Reply from Jayne Rose, Administrator at Astley Hall Care Home

Thank you for your very kind words, we will share with the team. Mom was a very special lady and missed greatly, as will yourself as a family. You are always welcome back for a cuppa

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Review of The Lawns from Joanne H (Niece of Resident) published on 24 August 2026 Submitted via Website
Overall Experience

Mel and her team at The Lawns looked after my Auntie from January 2025 until August 2026 . She was very poorly unable to walk when she arrived after a spell in hospital over Christmas. The care , love and support she received gave her a new lease of life and she really enjoyed her time there . She has some quite complex medical issues but Mel overhauled her medication and pain relief with her GP that meant she wasn't in constant pain anymore and got her walking again . She enjoyed the activities so much and the staff always made a fuss of her . She has now moved to a care home near my mum ( her sister ) as the journey to visit every week at 83 was becoming harder . Mel handled the whole handover process so well and personally bought all her personal effects over and made sure she was settled in her new home . Thank you from the bottom of our hearts Mel and your team are amazing and I would definitely recommend The Lawns to anyone looking for care for their loved ones x

Reply from Melanie Dawson, Manager at The Lawns
Thanks you so much for such a comprehansive and glowing review, The Lawns is a sadder place without your Aunt, but we are grateful to have been able to be the solution when it was needed and to enable her to live her best life whilst in our care

Melanie

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Review of The Lawns from Helen L (Daughter of Resident) published on 17 August 2026 Submitted via Website
Overall Experience
Dad was resident at The Lawns for 5 weeks for end of life care after a stay in hospital. Dad and I were warmly welcomed on his arrival and every effort made to ensure he was as comfortable as possible. All the staff are so caring and spent time chatting with Dad which he loved after living on his own for long time. In his words' everyone here is amazing, their lovely smiles make my day'.

Thank you everyone at The Lawns, Dad was so lucky to be a resident with you for the last few weeks of his life.

Reply from Melanie Dawson, Manager at The Lawns
Thank you so much for your review,it was a pleasure to care for your dad in this last chapter of his life, we will remember him fondly

Melanie

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Review of The Lawns from M G (Son of Resident) published on 13 August 2026 Submitted via Website
Overall Experience

Mum has been resident since April 2026. The Lawns has a friendly caring and patient team who helped her settle in well and provided Mum with all of her support needs. Mum enjoys the varied activities provided.

Reply from Melanie Dawson, Manager at The Lawns
Thank you for your review we are really pleased to provide care for your mum

Melanie

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Review of The Lawns from Andrew C (Son of Resident) published on 12 August 2026 Submitted via Website
Overall Experience

Our Mum was looked after by The Lawns for a relatively short period in June 2026. The care she received was first class. She loved her room, the excellent food and the nursing care was A1.

Sadly she passed away within a month of moving there but it did mean that the last few weeks of her life she was looked after like royalty. Wonderful home and very highly recommended.

Reply from Melanie Dawson, Manager at The Lawns
Many thanks for your lovely review and it was a pleasure to provide care for your lovely mum

Melanie

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Review of The Lawns from Sue W (Daughter of Resident) published on 3 August 2026 Submitted via Website
Overall Experience

When I began looking for a care home for my mum, who has Alzheimers, The Lawns was instantly my first choice as it had such a lovely, friendly and warm atmosphere that I hadn't felt from other care homes. I was gutted that they had no vacancies, and when a room become available I was delighted as I knew this was a setting mum could be happy in. Initially mum was confused and distressed and it was quite upsetting but the staff are absolutely fantastic, and settled her. Not being local myself, I'm able to telephone and staff always find mum for me to speak to. I follow their social media page where I can see what activities she has been doing, and its lovely to see the residents partaking and enjoying a variety of activities. Mum enjoys the food and has put on weight, has made friends and is always sat chatting when I visit. Its such a hard decision placing a relative in care and the staff have been so friendly and caring both to mum and me and I honestly can't thank them enough.

Reply from Melanie Dawson, Manager at The Lawns
Thanks you for your comprehensive review, we are so pleased to be the care solution you were looking for and it is pleasure to look after your mum

Melanie

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Review of Summerdyne Nursing Home from Kate D (Niece of Resident) published on 31 July 2026 Submitted via Postal Card
Overall Experience

Summerdyne is a wonderful care home. I have complete peace of mind knowing my loved one is cared for to the highest standard, with care and compassion. They are also attentive to my feelings and needs as a loved one who visits regularly. I would recommend Summerdyne to friends and family if they ever required care.

Reply from Paula Lees, Manager at Summerdyne Nursing Home

Thank you Kate for taking the time to complete this review , it is a pleasure to care for your Aunt .

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Review of Summerdyne Nursing Home from Jon M (Son of Resident) published on 16 July 2026 Submitted via Postal Card
Overall Experience

My father was at Summerdyne and was extremely well looked after and given great care and compassion by staff

Reply from Paula Lees, Manager at Summerdyne Nursing Home

Thank you Jon , it was our pleasure to be a part of your Fathers and your Families life for the past 6 years you are all going to be missed, we send you all our love and thoughts .

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Review of The Lawns from Mandy H (Daughter-in-law of Resident) published on 22 June 2026 Submitted via Website
Overall Experience
Allen, my step father in law was in need of urgent care.
From the moment I contacted the home, everything moved quickly and smoothly.
I remember it being such a relief to see Michelle at Allen's home that afternoon.
We took great comfort that Allen was being cared for by such lovely people, who had the knowledge to care for his needs.
He needed to gain weight and a plan was put in place quickly to ensure this.
He loved the food and even discovered a likeness for gravy !
We cannot praise The Lawns enough.
The layout is good very easy for residents to navigate. Plenty of communal spaces for family and friends to gather.
Residents rooms are spacious with ensuites.
Special shout out to all the carers that made Allen's last few weeks comfortable a big Thank you.
From Ourselves

Mandy & Steve and sister in law Alison

Reply from Melanie Dawson, Manager at The Lawns

Thank you very much for you comprehensive reivew - i will pass on these to the team who i know will appreicate their care and attention has been recognised by you all. Melanie

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Review of The Lawns from Brian E (Son of Resident) published on 15 June 2026 Submitted via Website
Overall Experience

My father went in to The Lawns in May last year. He was welcomed the minute we walked through the door. The staff were very attentive and settled him in his room. He seemed very happy being there. I did visit him quite often and was welcomed by management and staff. Always a smiling face on reception when I arrived and they were very helpful in helping me with queries. He was in there for over twelve months and was looked after well from beginning to end. The staff always rang me if there was a problem or queiry. I'd certainly recommend the home to anyone.

Reply from Melanie Dawson, Manager at The Lawns

Thank you for your lovely review The Lawns is a sadder place without your Dad as he was such a wonderful gentleman to care for, thankyou for allowing us to be his care solution Melanie

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Review of Astley Hall Care Home from Rosemary H (Wife of Resident) published on 15 June 2026 Submitted via Website
Overall Experience
My husband has had excellent care from all the staff. Always get a warm welcome and nothing is too much trouble. The entertainment is always good and very varied Excellent food and a varied menu.

Could not have chosen a better home.

Reply from Jayne Rose, Administrator at Astley Hall Care Home

Thank you for your lovely words, they are very much appreciated and will be shared with the whole team. It is our pleasure looking after your husband and we will continue to ensure we provide the highest quality care.

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Review of Astley Hall Care Home from Lucy H (Daughter of Resident) published on 12 June 2026 Submitted via Website
Overall Experience

The whole team at Astley Hall are just fantastic. The level of care shown to my father is just more than we could ever wish for. Everyone is so warm and welcoming to us and keep us involved in all the activities. The activities provided for the residents are also amazing and I can see that all the residents really enjoy them.

Reply from Jayne Rose, Administrator at Astley Hall Care Home

Thank you for a great review, your kind words are much appreciated and will be shared with the team. It's an absolute pleasure to care for your Father, and we thank you for being a lovey caring family member.

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Review of Astley Hall Care Home from Carl J (Friend of Resident) published on 20 May 2026 Submitted via Postal Card
Overall Experience

Everything and everyone first class.

Reply from Jayne Rose, Administrator at Astley Hall Care Home

Thank you so much for your great review, your comments will be shared with all of our wonderful caring staff.

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Review of The Lawns from Joanne A (Daughter of Resident) published on 18 May 2026 Submitted via Postal Card
Overall Experience

My mother recently joined The Lawns after a urinary tract infection made her unwell. She was so well cared for she has decided to stay. The staff are amazing. So professional and helpful to worried family but kind, caring and empathetic to my beloved mum. The rooms are clean. The staff are exemplary. They listen and respond to requests. My registered blind and almost deaf mother loves it there.

Reply from Melanie Dawson, Manager at The Lawns
Thankyou for your review your mum is a pleasure to care for and we are really pleased that she has made such progress and decided on The Lawns as her home

Melanie

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Review of The Lawns from Dawn M (Daughter-in-law of Resident) published on 8 May 2026 Submitted via Website
Overall Experience

Mum in law has dementia and is no longer able to cope on her own, she lives with my husband and it was her first time in a care home setting. I was a little apprehensive as to how she would settle in for 4 week respite care, but I need not have worried, the staff are all so friendly and supportive. We were made to feel welcome when we visited and from the moment you walk in the door, their is a very homely feeling. Thank you for looking after mum.

Reply from Melanie Dawson, Manager at The Lawns

Thankyou for your review, we are pleased this first taste of care home care was so positive and we look forward to seeing you all again. Melanie

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Review of The Lawns from Danny B (Son of Resident) published on 30 April 2026 Submitted via Website
Overall Experience

Dad was no longer able to live alone being diagnosed with advanced Vascular Dementia. We chose the Lawns as a nursing home having visited without notice and met management and nursing staff, getting a good feeling. Lawns were wonderful in making Dad's discharge from hospital at short notice trouble free, causing him as little stress as possible. Dad arrived at Lawns underweight and frail, with little interest in his surroundings and in engaging with others. He settled in quickly, gained weight and was gently integrated into life at Lawns. He needed nudging to join into activities, which with the sympathetic way his carers and activity staff acted began to happen, they got his sense of humour and he increasingly became his old self. We continued to visit Dad at Lawns without notice and consistently found him being looked after with compassion and genuine interest by the same cohort of carers month in and month out. Lawns End of Life care for Dad was faultless. Thank you.

Reply from Melanie Dawson, Manager at The Lawns
Thank you for your lovely words, your dad was a character and it was a pleasure to spend time with him, a celebration of a life well lived

Melanie

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Review of Summerdyne Nursing Home from Rod M (Son of Resident) published on 29 April 2026 Submitted via Postal Card
Overall Experience

Staff are helpful- care for dads needs and understand his requirements.

Reply from Paula Lees, Manager at Summerdyne Nursing Home

thank you so much for taking the time to complete this review it is very much appreciated

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Review of The Lawns from L B (Daughter of Resident) published on 28 April 2026 Submitted via Website
Overall Experience

Thank you all for the wonderful compassionate care that you showed my father in his final two weeks with you. We were so lucky to have you manage his end of life care.

You were all so incredibly kind and caring and I reference you fondly in the eulogy that I am writing.

Many staff had a special touch with dad - being incredibly kind and you certainly helped him to settle in.

We are eternally grateful that we were lucky enough to have you care for our dad when he most needed it. Thank you again so much!

Reply from Melanie Dawson, Manager at The Lawns
Many thanks for allowing us to be the care solution for your father - an incredible man who's life i am sure will be celebrated with wine and many stories

Melanie

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Review of Summerdyne Nursing Home from J M (Daughter of Resident) published on 28 April 2026 Submitted via Postal Card
Overall Experience

Outstanding car/nursing home. Family feel from supportive hardworking staff. Understanding of dads needs and going above and beyond to look after his welfare. Many thanks.

Reply from Paula Lees, Manager at Summerdyne Nursing Home

Thank you very much for taking the time to complete this review it is very much appreciated .

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Review of Summerdyne Nursing Home from P M (Wife of Resident) published on 21 April 2026 Submitted via Postal Card
Overall Experience

My family and I are very happy with the care of our loved one, all management and staff go over and beyond to make him feel safe comfortable. I would totally recommend Summerdyne.

Reply from Paula Lees, Manager at Summerdyne Nursing Home

thank you for your review and kind comments we are very appreciative of you taking the time .

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Awards / Recognitions (3)

  • 04 Nov 2023Recipient: Heritage Manor Ltd
  • 04 Nov 2023Recipient: Heritage Manor Ltd
  • 01 Jan 2023Recipient: Heritage Manor Ltd

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