Care Homes Owned by Heritage Manor Ltd in Herefordshire

Thank you so much for sharing such kind words. It means the world to us to know your father feels happy, cared for, and supported in doing the things he loves. We're so grateful for the trust you've placed in us, and it's truly a privilege to be part of his life and your family's journey. Your appreciation will be shared with the whole team - it really makes all we do worthwhile.

Thank you for your kind words. It was a real pleasure to look after your Dad, albeit for a relatively short period of time. Your devotion to him was evident from the moment we met you and we are so glad that we were able to support you through those final days.

Thank you for your kind words. It is so good to know that you are both happy with your husband's care and that he enjoys the wide range of activities we provide

Thank you so much for your heartfelt review and we're truly touched to hear that your time with us at West Easton was so meaningful. It's wonderful to know that you felt welcomed, made new friends, and enjoyed the activities and the community atmosphere.We're glad we could provide the care and support you needed during your respite stay, and while we'll miss you, we're so happy to know you'll carry fond memories of your time here.You'll always have a home at West Easton if you decide to return.

Thank you, Tasha, for your very kind words. We were privileged to look after your Mum and provide her with care in the way we knew she would have wanted. Although she was not able to respond verbally, in the latter part of her illness, we were frequently blessed with a beaming smile which would just light up her whole face. Your Mum will always have a place in our hearts.

Thank you, Abi, for taking the time to post a reveiw. We really value your feedback and it means a lot to the team to know that we have provided the best care to your Mum.Although your Mum was with us a relatively short perod of time she, and you as a family, made a big impact on the team. Your love for each other shone through and it was clear that she was at the very heart of your family.

Thank you so much for your kind words.It was an absolute privilege to care for your Mum and welcome you all to the Newstead family. Although your Mum was only here a relatively short period of time, she and you, as a family, had a massive impact on all the staff here. We will never forget her or her amazing family whose only concern was her wellbeing. Thank you again

Thank you for completing this review. We appreciate your kind comments and we are so pleased that you are happy with the care your aunt receives

Thank you so much, this really means a lot. It's truly been a privilege to care of your mom. She was a wonderful person, and we're grateful to have had her here with us. I'm glad we could be there for her and for your family.

Thank you for your kind review. We appreciate your positive feecback

Thanks for your lovely review and I am pleased you chose West Eaton to take care of your mom in her final days.

I just wanted to take a moment to personally thank you for your lovely review of West Eaton, your kind words mean so much to our team, who work hard to create a warm and supportive environment for all our residents.

Thank you for your kind review. We are so pleased that your Grandmother is happy living with us at Newstead House.

Thank you so much for your heartfelt 5-star review. We're truly honored to care for your mother and are delighted to hear that you're pleased with the care she's received. Our team is dedicated to creating a warm and supportive environment where residents feel valued and loved, and it means so much to know that our efforts have made a difference.

Many thanks for your review of West Eaton. We are incredibly fortunate to be situated in such a beautiful setting and as a team we are very grateful for your kind words about the all round excellent quality of care we deliver at West Eaton.

Thank you for your lovely comments about West Eaton and the brilliant team who work here. We all really appreciate your feedback and it gives us a wonderful boost to know our commitment to delivering outstanding care is recognised and valued.