The Lawns

Main Road, Kempsey, Worcester WR5 3NF
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9.9 134 Reviews
  • The Lawns, Worcester
The Lawns Nursing Home, in Kempsey, near Worcester, is an award-winning home with a reputation for the highest standards of care. Nominated for the Gold Standard Framework for provision of End of Life Care "Care Home of the Year" award in 2019, and in October 2022 reaccredited with the Platinum Award for the next 3 years.

The home opened a new purpose-built extension of 22 beds in late 2018 which caters for both residential and nursing residents as well as a recent extensive refurbishment of the Manor House which is the oldest part of the home. Staff believe the best way for you to find out more about the home is to speak to the resident ambassador, residents and their families, to read the reviews for the care that is provided and of course to come and visit the home, open any time.

Family values are important to The Lawns, and they pride themselves on providing a warm and friendly homely environment supporting both residents and their families. The lifestyle and well-being team are dedicated to providing a varied and full programme of events, ranging from individual beauty therapies to charity dog shows to themed weeks and evenings. They encourage independent living as much as possible, from being involved in the preparation of meals to getting out of the home where possible. Families are always welcome to also attend outings.

Care is delivered by a registered nursing team and long-serving care and ancillary teams.

The Lawns specialises in providing end-of-life care and has obtained Gold Standard Framework Platinum status in this speciality. They also care for younger adults with a range of conditions, including acquired brain injury and other neurological conditions.
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Care Provided by The Lawns

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 63 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1350
  • Self-Funded Residential Dementia Care: from £1350
  • Self-Funded Nursing Care: from £1600
  • RESPITE Self-Funded Residential Care: from £1350
  • RESPITE Self-Funded Nursing Care: from £1600

Nursing care will involve an assessment to enable the team make an application for NHS funded nursing care which is paid weekly directly to the home when granted and contributes to the overall weekly cost of care.

These prices are only a guideline, please contact The Lawns to find out the exact price for your requirements.

Contact The Lawns to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact The Lawns to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Melanie Dawson (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages from 18 to 120

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2018
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (63)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (32)

Visiting

  • Open visiting

Parking

  • On site parking

The Lawns Reviews (134)

9.9

The Lawns has a Review Score of 9.9 (9.927) out of 10, based on 42 reviews in the last 2 years.
Over all time The Lawns has 134 reviews.

Overall Experience
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Date Published
  • 134
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Reviewer Connection to The Lawns
  • 59
  • 21
  • 11
  • 8
  • 6
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  • 3
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  • 2
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Total of 134, showing 1-20
Review from T E (Daughter of Resident) published on 30 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mom went in to the Lawns Nursing Home at the end of November 2025, since being there she has put on weight and has made such good progress, I cannot fault the home or the staff at all, it is a wonderful happy place and feel so lucky that mom got a place there. It's the best decision that we could have
made.
Reply from Melanie Dawson, Manager at The LawnsThanks you for allowing us to be your mums care solution it is lovely to have her as part of our family here Mel
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Review from Cathy G (Daughter of Resident) published on 30 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We cannot thank the whole team at The Lawns for their care and compassion whilst caring for my dad. Although his stay proved to be short, he was so well looked after and his end of life care was excellent.
Thank you.
Reply from Melanie Dawson, Manager at The LawnsIt was a pleasure to offer the care solution to get Dad close by so that you could all spend that quality time with him thank you for your comprehensive review Mel
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Review from Joanne H (Daughter of Resident) published on 16 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved into the lawns in February from another care home where we had a bad experience. Mel was great in helping us move mum and as soon as we arrived I just knew things would be good and they were. The staff are so caring and get to know each resident so well knowing their likes and dislikes and
ways to support them emotionally. Mum had limited mobility but was still included in everything they did. There are so many activities going on and Kirsty always cheered everyone up. The personal care was always provided as and when it should be. The nurses were always there when we wanted to discuss anything. Everyone was so kind the cleaners the handy man the reception absolutely everyone. At the end of mums journey every one was there and nothing was too much trouble and my mum and our family were supported so well. I am forever grateful to all of you for providing a loving home for my mum and giving us the opportunity to make some great memories in the time she was with you. Thank you.
Reply from Melanie Dawson, Manager at The LawnsThanks very much for this lovely and comprehensive review of our service, your mum has been missed greatly by us all. I will pass these comments onto the team Mel
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Review from Janet C (Daughter of Resident) published on 13 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was at the The Lawns Nursing Home from October 2025 after a long stay in hospital. Straight away she was treated with respect and given back her dignity. She was well cared for, kept clean and tidy. Had her hair done and nails painted, which she enjoyed. She sat at the table for meals with friends
she made and enjoyed the conversation over a glass of wine. The staff were wonderful, nothing to much trouble, made her laugh again. All this made my Mum short stay pleasurable.
Reply from Melanie Dawson, Manager at The LawnsThank you for your review, the positive comments are appreciated and i will pass these on to the team Melanie
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Review from Wendy P (Daughter of Resident) published on 13 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We were very happy with The Lawns. The staff are all lovely. They made mum feel welcome and helped her to settle in. The staff ensure that the care each resident receives is personalised to their needs and they are super patient whilst doing this. There was always something going on and it was mum's
choice to join in or not. She enjoyed the food and thought the "house" was beautiful. We were never concerned for her safety or wellbeing which was a huge relief after she'd been struggling- but determined -to stay in her own home. Her room was nice and she enjoyed having assisted showers (something she refused at home!) and she even had her hair done. Personally, I enjoyed chatting with other residents and staff and always felt welcome when I arrived to visit.
Reply from Melanie Dawson, Manager at The LawnsThank you for your lovely review, it was a pleasure for us to be the care solution for your mum, the team work hard to make a difference and it is so gratifying to see this recognised, i will pass your comments on. Melanie
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Review from Jeff S (Son of Resident) published on 19 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I wish to thank all the staff at the Lawns who were superb in looking after the welfare of my father for the past two and half years. My father was extremely grateful and I cannot praise the staff enough. My father got to know them so well and he so much enjoyed their company. We will always be grateful
to Mel and her team for looking after Phillip and making his life more enjoyable.
Reply from Melanie Dawson, Manager at The LawnsThankyou for your lovely review it was our absolute pleasure to be your fathers care solution and i know he will be missed by all
Mel
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Review from Janet P (Daughter of Resident) published on 9 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the initial enquiry as to a vacancy for end of life care for mum, giving advice and guidance how to achieve the care, to in fact mum being made to feel comfy and welcome all of this only taking a few days. The staff were attentive to both mums needs and meeting expectations of the family, they
quickly became familiar with her needs that were ever changing. The staff kept family up to date as care changed. Thank you for making mums final days as comfortable as possible.
Reply from Melanie Dawson, Manager at The LawnsThankyou for entrusting our team with your mums care and we are so pleased that you were all supported and comfortable. Melanie
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Review from Anne P (Daughter of Resident) published on 21 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Lawns Nursing Home is perfect for my Mother. She's has moved from her home in Birmingham and the transition has been made very easy, helped by the brilliant Manager and Staff. She has settled and is happy in her new environment, chatting with the Carers who look after amazing well.


The Manager

has been a massive support to me at this difficult time and for that I will be eternally grateful.
Reply from Melanie Dawson, Manager at The LawnsThanks very much for your lovely review we are so pleased you and your mum are enjoying our care. Melanie
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Review from S G (Daughter of Resident) published on 22 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We were fortunate enough to get our Dad a place at the Lawns for some much needed Respite care, this was all done with little notice for all involved. The Team at the Lawns made it happen and the staff were very warm & welcoming. They had an efficient caring and nursing team whom Dad grew very fond
of, we felt he was well looked after and incredibly safe in their care during this time. As family members, we were fully encouraged to be involved and informed in all decisions and we were also well looked after during dad's stay. There is a very happy content buzz about this nursing home from both residents and staff.
Reply from Melanie Dawson, Manager at The LawnsThankyou for such a lovely review I will make sure the team hear your kind words. It was a pleasure to be the solution for care Mel
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Review from M P (Brother of Resident) published on 14 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister was admitted to The Lawns care home following a number of severe strokes.
The respect, compassion and nursing care was outstanding and meant that we were able to spend valuable time with her during the last few months of her life.
In particular I would like to mention Issy, Becka and Shelley
who were able to communicate with her in a way that we weren't. The way they looked after her, did her hair and sang to her during her showers was a great comfort to me and her two children.
I will always be grateful to Mel and her team for the care provided.
Reply from Melanie Dawson, Manager at The LawnsMany thanks for your review it is a pleasure to be the care solution and i will be pass your comments onto the team Mel
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Review from Karen H (Daughter of Resident) published on 1 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Father and Stepmother have been residents at The Lawns for about 7 weeks and the staff in this wonderful home are exceptional. They are friendly, caring and professional and create a safe and homely environment with community spirit.
I can't thank Melanie, the manager enough for accommodating both
our parents at such short notice and supporting us through the emotional process of transitioning from home to Nursing home, including the CHC assessment.
She is truly amazing!
My Father is frail and has many medical, nursing and care needs. The nurses and carers are excellent.
He receives monitored and reviewed individualised care, concerns are addressed and we are kept informed.
His room is light, comfortable ,clean and tidy with ample space for cherished possessions and there's always a friendly and willing person on hand with the offer of support and refreshments when needed.
Thank you all so much
Reply from Melanie Dawson, Manager at The LawnsMany thanks for this lovely review, i will ensure that the whole team receive your kind words. It is a pleasure to be the care solution that has made a difference to your parents. Melanie
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Review from G G (Friend of Resident) published on 22 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I found all the staff very helpful with anything I inquired about. Ivy was looked after,with love, and compassion,nothing was too much trouble to any member of staff.
The nursing staff, were very informative and supportive, especially during the last few days.
Everywhere was very clean,and always
lots of activities going on each day
Reply from Melanie Dawson, Manager at The LawnsThankyou so much for allowing us to be the care solution and i will pass these lovely comments onto the team Melanie
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Review from Enid S (Wife of Resident) published on 12 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Lawns was always clean, tidy and fresh when entering and throughout the whole building. The garden areas were pleasant to sit and enjoy in the warmer weather. The information boards were very useful to see the upcoming events.
When my husband first went into The Lawns, the staff were very keen
to know as much information about him as possible, to allow them to engage and offer him appropriate activities where possible, and this proved very useful as time went on.
The staff were always very pleasant, cheerful and professional. It was apparent that the care they gave was more than the basic 'meeting the needs'. They always showed respect, dignity and great understanding to my husband, and in the final few days, they helped the whole family understand and come to terms with the situation.
Reply from Melanie Dawson, Manager at The LawnsMany thanks for your review and for allowing us to be the care solution for your husband.
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Review from James S (Son of Resident) published on 9 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am the son of one of the residents who has been there since June 2025.
My Mother had been extremely ill in hospital prior to attending the Lawns, the Lawns Manager was extremely helpful and friendly and visited her in hospital prior to arranging to accommodate her at the Lawns.
All the staff at
the Lawns are very helpful,kind and understand that each resident has different needs.
The care given to my Mum has been exceptional and I am truly grateful for all they have done for her.
Reply from Melanie Dawson, Manager at The LawnsThanks for your review and your lovely comments about our care of your mother, i will pass these comments onto the team Mel
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Review from Natasha T (Daughter of Resident) published on 29 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The lawn showed our mother immense care. Every single member of staff worked tirelessly to provide the best of care and comfort. Mum spent her final six months at Th Lawns and our family will be always exceedingly grateful for the care and professionalism shown to Mum. We would recommend The Lawns wholeheartedly
to anyone considering residential or nursing care.
Reply from Melanie Dawson, Manager at The LawnsIt was our absolute pleasure to be your mothers care solution and i will pass your lovely words on to the team Melanie
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Review from Amanda P (Next of Kin) published on 20 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have nothing but praise for the staff and manager of this home. Pleasant, friendly, always available to talk.
I have had the opportunity over the years to have access to a number of care homes, this is the best, clean, tidy and no smells often found in other places.
Reply from Melanie Dawson, Manager at The LawnsThank you so much for your lovely review it is pleasure to be the care solution Melanie
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Review from Linda B (Power of Attorney of Resident) published on 6 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister in law was transferred from Hospital to The Lawns. The level of care she received was exceptional. She was always kept clean and tidy, every need was met. Room always kept spotless. Nursing, carers, occupational therapists, Management and Admin staff always ready to answer any questions without
delay. Many activities going on here which is good therapy for those wishing to partake. I would have no hesitation in recommending this care home they go above and beyond your expectations. This care home is very well run.
Reply from Melanie Dawson, Manager at The LawnsMany thanks for your lovely review. I will ensure that the team hear about your kind feedback
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Review from Damian S (Son of Resident) published on 31 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
During a very difficult period for our family, The Lawns Nursing Home in Kempsey became a true sanctuary for my father over the course of three months while he was extremely unwell. The level of care, compassion, and professionalism shown by every member of staff - from carers and nurses to the management
team - was nothing short of exceptional.


From the very first day, the team treated my father with dignity, patience, and warmth. They took the time to understand his needs, communicate clearly with our family, and ensure that he was not only safe and comfortable, but genuinely cared for. Their attention to detail, responsiveness to medical issues, and consistent emotional support made an enormous difference to his well-being - and to our peace of mind.


What truly stood out was the genuine kindness and dedication that permeated every interaction. The staff went above and beyond, always with a smile and a kind word. Simply amazing people! Thankyou to you all.

Reply from Melanie Dawson, Manager at The LawnsThankyou for your comprehensive review, it was a pleasure to be part of this care solution and i will ensure that the team are aware of your review.
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Review from Linda M (Daughter of Resident) published on 5 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot believe it's one week today since my Mum passed away at The Lawns. We as a family and me as her daughter will be forever grateful to the wonderful staff who loved and cared for her.
Mum's room at The Lawns was "her home " for the last three years. Bright cheerful and surrounded by her own
belongings we knew she was now safe and secure with excellent nursing care.
When Mum went into The Lawns she had ulcers on both of her legs - through the care she was given they became a distant memory.
The whole purpose of The Lawns community was to make the final years of her life comfortable and contented for which we have enormous gratitude. We would highly recommend this home.
Reply from Melanie Dawson, Manager at The LawnsYou mum was such a wonderful lady to care for, thankyou for you lovely review of our care I will pass these comments the team Melanie
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Review from Lester H (Son of Resident) published on 11 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father spent a few weeks at The Lawns on end of life care. The level of care he received was excellent. All staff showed a high level of empathy and professionalism throughout his stay. What this meant to the family cannot be underestimated, knowing his last days were in comfort and pain free.
Reply from Melanie Dawson, Manager at The LawnsThanks very much for your lovely review i will pass your comments to the team
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Current Review Score: 9.9 (9.927)

Overview of Review Score

The Review Score of 9.9 (9.927) out of 10 for The Lawns is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 42 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 42 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.927 for The Lawns is calculated as follows: ( (457 Excellents x 5) + (36 Goods x 4) ) ÷ 493 Ratings = 4.927
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The Lawns is based on 42 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 63 registered maximum number of service users is 12.6, which has been reached with 42 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Nov 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (7)

Melanie

Melanie Dawson

Job Title: Registered Home Manager Joined: 2019

I have been a registered nurse for 40 years and the registered manager of The Lawns since January 2019.


The mission statement of Heritage Manor is the goal for my working day, but most important the need to enable residents to live their best lives is at the forefront of all of my strategic planning and how i manage my team.


I am most proud of Team Lawns who strive to provide the best every day.

Samantha

Samantha More

Job Title: Deputy Manager Nursing Joined: 2024

Sam is a Registered General Nurse, a dedicated professional with experience in Hospice Care and Nursing Home Care.


Sam is the lead clinician on the nursing unit for The Lawns, is a deputy manager who supports the day-to-day operations of the unit, ensures work runs smoothly and targets are met. Sam provides guidance, and steps in when the manager is unavailable. Strong leadership, communication, and organizational skills are key skills for her role.

Michelle

Michelle Root

Job Title: Deputy Manager - Residential Joined: 2021

Michelle is a deputy manager who supports the day-to-day operations of the residential unit, to ensure work runs smoothly and targets are met. She works closely with her team providing guidance. Michelle is passionate about care and experienced in dementia care.


I volunteer for cat protection and am a beautician in my spare time.

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Kevin McDowie

Job Title: Head Chef Joined: 2025

Kevin is the creative force behind the kitchen, setting the vision, standards, and rhythm of every service. They lead the team with precision and passion, turning ingredients into experiences. Part artist, part strategist, they balance flavour, timing, and leadership to bring a menu to life.

Sarah

Sarah Sawyer

Job Title: Administrator Joined: 2024

Sarah joins the team with a wealth of administrative experience.


She is responsible for keeping the admin side of the home ticking and dealing with finance.

Jenny

Jenny Perkins

Job Title: Head Housekeeper Joined: 2020

Jenny manages the housekeeping and laundry team and is responsible for all aspects of keeping The Lawns clean and tidy.

Kerry

Kerry Godsall

Job Title: Lifestyle & Well-Being Joined: 2025

Kerry joined The Lawns team in May bringing with her a wealth of experience working in social care and specialising in activities, Kerry is tasked with implementing the activity programme to enable our resident's to live their best life.

Frequently Asked Questions about The Lawns

What types of Care is The Lawns registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Lawns have?

There are 63 Single Rooms.

What are the Facilities & Services at The Lawns?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Lawns to the centre of Worcester?

3.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Lawns to verify any information. View our terms and conditions. The Lawns has an Enhanced Service - more info.