The Lawns

Main Road, Kempsey, Worcester WR5 3NF
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9.9 123 Reviews
  • The Lawns, Worcester
The Lawns Nursing Home, in Kempsey, near Worcester, is an award-winning home with a reputation for the highest standards of care. Nominated for the Gold Standard Framework for provision of End of Life Care "Care Home of the Year" award in 2019, and in October 2022 reaccredited with the Platinum Award for the next 3 years.

The home opened a new purpose-built extension of 22 beds in late 2018 which caters for both residential and nursing residents as well as a recent extensive refurbishment of the Manor House which is the oldest part of the home. Staff believe the best way for you to find out more about the home is to speak to the resident ambassador, residents and their families, to read the reviews for the care that is provided and of course to come and visit the home, open any time.

Family values are important to The Lawns, and they pride themselves on providing a warm and friendly homely environment supporting both residents and their families. The lifestyle and well-being team are dedicated to providing a varied and full programme of events, ranging from individual beauty therapies to charity dog shows to themed weeks and evenings. They encourage independent living as much as possible, from being involved in the preparation of meals to getting out of the home where possible. Families are always welcome to also attend outings.

Care is delivered by a registered nursing team and long-serving care and ancillary teams.

The Lawns specialises in providing end-of-life care and has obtained Gold Standard Framework Platinum status in this speciality. They also care for younger adults with a range of conditions, including acquired brain injury and other neurological conditions.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 63 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1200 – £1300
  • Self-Funded Nursing Care: £1500 – £1700
  • RESPITE Self-Funded Residential Care: £1200 – £1300
  • RESPITE Self-Funded Nursing Care: £1500 – £1700

Nursing care will involve an assessment to enable the team make an application for NHS funded nursing care which is paid weekly directly to the home when granted and contributes to the overall weekly cost of care.

These prices are only a guideline, please contact The Lawns to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Melanie Dawson (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Post pre-assessment to ensure home is able to meet needs
  • Ages from 18 to 120

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2018
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (63)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (32)

Visiting

  • Open visiting

Parking

  • On site parking

The Lawns Reviews (123)

9.9

The Lawns has a Review Score of 9.9 (9.929) out of 10, based on 40 reviews in the last 2 years.
Over all time The Lawns has 123 reviews.

Overall Experience
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Date Published
  • 123
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  • 40
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Reviewer Connection to The Lawns
  • 50
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  • 10
  • 8
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  • 5
  • 3
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  • 2
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Total of 123, showing 1-20
Review from Enid S (Wife of Resident) published on 12 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Lawns was always clean, tidy and fresh when entering and throughout the whole building. The garden areas were pleasant to sit and enjoy in the warmer weather. The information boards were very useful to see the upcoming events.
When my husband first went into The Lawns, the staff were very keen
to know as much information about him as possible, to allow them to engage and offer him appropriate activities where possible, and this proved very useful as time went on.
The staff were always very pleasant, cheerful and professional. It was apparent that the care they gave was more than the basic 'meeting the needs'. They always showed respect, dignity and great understanding to my husband, and in the final few days, they helped the whole family understand and come to terms with the situation.
Reply from Melanie Dawson, Manager at The Lawns

Many thanks for your review and for allowing us to be the care solution for your husband.

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Review from James S (Son of Resident) published on 9 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am the son of one of the residents who has been there since June 2025.
My Mother had been extremely ill in hospital prior to attending the Lawns, the Lawns Manager was extremely helpful and friendly and visited her in hospital prior to arranging to accommodate her at the Lawns.
All the staff at
the Lawns are very helpful,kind and understand that each resident has different needs.
The care given to my Mum has been exceptional and I am truly grateful for all they have done for her.
Reply from Melanie Dawson, Manager at The Lawns

Thanks for your review and your lovely comments about our care of your mother, i will pass these comments onto the team Mel

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Review from Natasha T (Daughter of Resident) published on 29 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The lawn showed our mother immense care. Every single member of staff worked tirelessly to provide the best of care and comfort. Mum spent her final six months at Th Lawns and our family will be always exceedingly grateful for the care and professionalism shown to Mum. We would recommend The Lawns wholeheartedly
to anyone considering residential or nursing care.
Reply from Melanie Dawson, Manager at The Lawns

It was our absolute pleasure to be your mothers care solution and i will pass your lovely words on to the team Melanie

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Review from Amanda P (Next of Kin) published on 20 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have nothing but praise for the staff and manager of this home. Pleasant, friendly, always available to talk.
I have had the opportunity over the years to have access to a number of care homes, this is the best, clean, tidy and no smells often found in other places.
Reply from Melanie Dawson, Manager at The Lawns

Thank you so much for your lovely review it is pleasure to be the care solution Melanie

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Review from Linda B (Power of Attorney of Resident) published on 6 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister in law was transferred from Hospital to The Lawns. The level of care she received was exceptional. She was always kept clean and tidy, every need was met. Room always kept spotless. Nursing, carers, occupational therapists, Management and Admin staff always ready to answer any questions without
delay. Many activities going on here which is good therapy for those wishing to partake. I would have no hesitation in recommending this care home they go above and beyond your expectations. This care home is very well run.
Reply from Melanie Dawson, Manager at The Lawns

Many thanks for your lovely review. I will ensure that the team hear about your kind feedback

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Review from Damian S (Son of Resident) published on 31 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
During a very difficult period for our family, The Lawns Nursing Home in Kempsey became a true sanctuary for my father over the course of three months while he was extremely unwell. The level of care, compassion, and professionalism shown by every member of staff - from carers and nurses to the management
team - was nothing short of exceptional.


From the very first day, the team treated my father with dignity, patience, and warmth. They took the time to understand his needs, communicate clearly with our family, and ensure that he was not only safe and comfortable, but genuinely cared for. Their attention to detail, responsiveness to medical issues, and consistent emotional support made an enormous difference to his well-being - and to our peace of mind.


What truly stood out was the genuine kindness and dedication that permeated every interaction. The staff went above and beyond, always with a smile and a kind word. Simply amazing people! Thankyou to you all.

Reply from Melanie Dawson, Manager at The Lawns

Thankyou for your comprehensive review, it was a pleasure to be part of this care solution and i will ensure that the team are aware of your review.

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Review from Linda M (Daughter of Resident) published on 5 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot believe it's one week today since my Mum passed away at The Lawns. We as a family and me as her daughter will be forever grateful to the wonderful staff who loved and cared for her.
Mum's room at The Lawns was "her home " for the last three years. Bright cheerful and surrounded by her own
belongings we knew she was now safe and secure with excellent nursing care.
When Mum went into The Lawns she had ulcers on both of her legs - through the care she was given they became a distant memory.
The whole purpose of The Lawns community was to make the final years of her life comfortable and contented for which we have enormous gratitude. We would highly recommend this home.
Reply from Melanie Dawson, Manager at The Lawns

You mum was such a wonderful lady to care for, thankyou for you lovely review of our care I will pass these comments the team Melanie

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Review from Lester H (Son of Resident) published on 11 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father spent a few weeks at The Lawns on end of life care. The level of care he received was excellent. All staff showed a high level of empathy and professionalism throughout his stay. What this meant to the family cannot be underestimated, knowing his last days were in comfort and pain free.
Reply from Melanie Dawson, Manager at The Lawns

Thanks very much for your lovely review i will pass your comments to the team

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Review from Virginia H (Daughter of Resident) published on 9 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad who is 91 has been a resident now at the Lawns for 2 years. His care is second to none. Dads dementia is slowly changing and we as a family are grateful that this is his home now where he is cared for and wonderfully fed ( the food always smells delicious) . Dad is content and above all safe.
Everyone when you enter the Lawns smiles and acknowledges you and it is spotlessly clean. Thank you for looking after our dad.
Reply from Melanie Dawson, Manager at The Lawns

Thankyou for a lovely review i will pass this onto the team as i know they will appreciate it

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Review from Victoria S (Daughter of Resident) published on 4 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mom came into The Lawns in November 2024 due to failing sight. The home and staff have bent over backwards to accommodate Mom's issues as she also has a complication called Charles Bonnett Syndrome. After 3 room moves we got a room that is perfect for Mom. All the staff, including housekeepers and
catering have learnt about Mom's issues so they can support her better.
I couldn't ask for better for Mom.
Reply from Melanie Dawson, Manager at The Lawns

Thank you for your lovely comprehensive review, I will pass your comments on to the team

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Review from S H (Daughter of Resident) published on 31 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We were lucky enough to have Mum transferred to The Lawns from the hospital, where she had been for 2 weeks in a tiny room. She was told there was nothing that could be done to cure her. And she was end of life.
From the moment Mum went to The Lawns, she looked so much more comfortable. Her room was
bright and cheerful, clean and tidy. Mum was treated wonderfully. All the staff showed so much care and attention to Mum, giving me and my siblings a relief knowing when we left Mum she was so well cared for. Mum was very aware of what was happening and what was going to happen. Mum was kept clean and fresh and every bit of dignity was given to her. Mum was treated with so much care and compassion, right to the end. Can't thank the manager and her wonderful staff enough, as they helped us through saying goodbye to our Mum a little easier.
Reply from Melanie Dawson, Manager at The Lawns

Thank you so much for your lovely comprehensive review of the Lawns I will pass your comments onto the team who care for your mum, Melanie.

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Review from Jane F (Daughter of Resident) published on 28 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 91 year old dad went into respite at The Lawns, 2 weeks ago after being fast tracked through due to another chest infection and being diagnosed as end of life. From day 1, The Lawns have provided the most incredible care and attention to dads needs. After being bed bound at home for 14 months, he
has been able to sit in a chair with the other residents, have a shower instead of bed bath, eat meals at the dining room table and have amazing social interaction from the team of staff and residents. His room is like a hotel room. Beautifully furnished for his personal belongings, TV on the wall and everything he could possibly need. The lawns is professionally and carefully run and the team led by Mel are incredible. I havn't seen dad so happy and content for a long time and its all due to his care received by this amazing Nursing Home. Thank you.
Reply from Melanie Dawson, Manager at The Lawns

Thank you for your lovely comprehensive review. I will pass your comments to the team.

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Review from C Q (Friend of Resident) published on 17 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Recently had a bereavement with the friend that I visited on a regular basis. The Lawns communicated that my friend had sadly deteriorated. On visiting she was very comfortable, pain-free and treated with the greatest dignity. I too was cared for by staff - asked if I wished for drinks or anything else.
Cannot fault the staff for all their kindness and support.
Reply from Melanie Dawson, Manager at The Lawns

Thank you for your review we were all very fond of your relative and pleased you were happy with the care we provided.

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Review from E G (Daughter of Resident) published on 14 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father entered The Lawns for "end of life care". The quality of the care he received from all of the staff on the nursing floor was amazing. My father was bedridden which limited what he was able to do. However, the home offered person-centered care and the staff spent time talking to him about his
passions. He was always treated with kindness and he experienced a dignified and respectful end to his long life.
Reply from Melanie Dawson, Manager at The Lawns

Your dad was an incredible man and I enjoyed our chats about Rugby and Cricket - thank you for your lovely review.

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Review from S S (Daughter of Resident) published on 13 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care and support offered to my relative was kind, compassionate and caring. They were well aware of Mum's needs and wishes, and always ensured her voice was heard. Staff were excellent in anticipating needs and there was a very varied activity programme that was always very good humoured and creative.
Mum very much enjoyed her stay there.
Reply from Melanie Dawson, Manager at The Lawns

Thanks for the lovely review, your mum was a really kind and lovely person who made every one of us laugh.

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Review from Sue F (Daughter of Resident) published on 11 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
After nearly 2 years living in The Lawns my mum sadly passed away 11 days ago. The care and loving she received during her time there was second to none with attention to detail by each and every team. The emotions when your loved one passes are extreme and the process itself tough, The Lawns made this
as easy as possible. They treated Mum as a person and dealt with her in a dignified, respectful, caring and kindly manner and looked after my sister and I throughout what was a very difficult day allowing us time to be with Mum and helping wherever they could. The care home manager has kept in regular touch ever since helping us with arrangements, registering Mum's death on our behalf and answering every question we have had. Thank you so much all of you for everything you have done for Mum and for us over the past few years we really felt part of the Lawns family. This is a wonderful place to spend your final years.
Reply from Melanie Dawson, Manager at The Lawns

Thank you for such a lovely review, your kind words will be appreciated by the whole team, we will miss your mum, a lady to the end and you are both a credit to her and I know you are very much loved.

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Review from Sandy E (Husband of Resident) published on 10 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am most grateful for the love, care and attention my wife received during her two-year stay. Nothing was ever too much trouble. The staff in particular show great kindness. It was notable that I was always greeted by name whenever I visited. This is a large enterprise but it is run like a family unit.
Reply from Melanie Dawson, Manager at The Lawns

Thank you for the review and your kind words you wife was much loved.

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Review from D S (Daughter of Resident) published on 18 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Professional caring and highly competent. They absolutely know what they are doing and are good at it. Well run and has a very team-driven atmosphere.
Always willing to answer questions. Very peaceful environment for those who need that, with a hive of activity for those who want and are able to get
involved in the many activities offered.
They have been extremely caring of my mother, treating her with kindness, respect, and dignity. I particularly like the computer-based reporting system that can be remotely accessed for updates on the resident.
Reply from Melanie Dawson, Manager at The Lawns

Thank you for the lovely review you have provided, I will pass these comments to the team as I know they will appreciate your kind words.

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Review from S P (Cousin of Resident) published on 18 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Cousin for whom I have POA has been a Resident at The Lawns for over four years. Throughout that time she has been cared for well and her health issues are handled with dexterity and proficiency. I live over 200 miles from Kempsey but have confidence that she is in safe hands.
When visiting we have
been met with courteous and friendly staff, who go about the building and duties in a professional and dedicated way.
My cousin considers The Lawns to be her home and I am happy that she is a resident there.
Reply from Melanie Dawson, Manager at The Lawns

Many thanks for your lovely review - I will pass your comments to the team.

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Review from Jeff S (Next of Kin) published on 17 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been at the care home for 17 months. Has received excellent care. Facilities and staff are first class. His room meets all his needs. Staff go out of their way to help and cannot be faulted. Thank you.
Reply from Melanie Dawson, Manager at The Lawns

Thank you for your kind review - I will pass your comments onto the team.

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Current Review Score: 9.9 (9.929)

Overview of Review Score

The Review Score of 9.9 (9.929) out of 10 for The Lawns is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 40 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 40 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.929 for The Lawns is calculated as follows: ( (435 Excellents x 5) + (33 Goods x 4) ) ÷ 468 Ratings = 4.929
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The Lawns is based on 40 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 63 registered maximum number of service users is 12.6, which has been reached with 40 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Nov 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (7)

Melanie

Melanie Dawson

Job Title: Registered Home Manager Joined: 2019

I have been a registered nurse for over 30 years and the registered manager of The Lawns since January 2019.
The mission statement of Heritage Manor is the goal for my working day, but most important is enabling residents to live their best lives. I am most proud of Team Lawns who strive to provide the best every day.

Samantha

Samantha More

Job Title: Deputy Manager Nursing Joined: 2024

Sam is a Registered General Nurse, a dedicated professional with experience in Hospice Care and Nursing Home Care.


Sam is the lead clinician on the nursing unit for The Lawns in the Gold Standard Framework for end-of-life care

Michelle

Michelle Root

Job Title: Deputy Manager - Residential Joined: 2021

Passionate about care and experienced in dementia care I lead the residential team.


I volunteer for cat protection and am a beautician in my spare time.

Anita

Anita Wyatt

Job Title: Head Chef Joined: 2008

I am passionate about good wholesome homemade food.

Sarah

Sarah Sawyer

Job Title: Administrator Joined: 2024

Sarah joins the team with a wealth of administrative experience.


She is responsible for keeping the admin side of the home ticking and dealing with finance.

Jenny

Jenny Perkins

Job Title: Head Housekeeper Joined: 2020

Jenny manages the housekeeping and laundry team and is responsible for all aspects of keeping The Lawns clean and tidy.

Kerry

Kerry Godsall

Job Title: Lifestyle & Well-Being Joined: 2025

Kerry joined The Lawns team in May bringing with her a wealth of experience working in social care and specialising in activities, Kerry is tasked with implementing the activity programme to enable our resident's to live their best life.

Frequently Asked Questions about The Lawns

What types of Care is The Lawns registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Lawns have?

There are 63 Single Rooms.

What are the Facilities & Services at The Lawns?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Lawns to the centre of Worcester?

3.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Lawns to verify any information. View our terms and conditions. The Lawns has an Enhanced Service - more info.