






The Lawns Nursing Home, in Kempsey, near Worcester, is an award-winning home with a reputation for the highest standards of care. Nominated for the Gold Standard Framework for provision of End of Life Care "Care Home of the Year" award in 2019, and reaccredited with the Platinum Award.
The home opened a new purpose-built extension of 22 beds in late 2018 which caters for both residential and nursing residents as well...
Care Provided by The Lawns
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 63 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
An assessment under the NHS framework for Funded Nursing Care will involve a checklist being completed and sent to the NHS team, this will be reviewed by the NHS and may require for them to complete a full in person assessment. The decision of the outcome of this assessment will be communicated by the NHS and if granted NHS funded nursing care is paid weekly directly to the home and contributes to the overall weekly cost of care.
The price(s) shown are provided by the care home. Contact The Lawns for full pricing details and T&Cs.
Contact The Lawns to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Heritage Manor Ltd
- Private Owned
Person in charge
- Melanie Dawson(Registered Manager)
Local Authority / Social Services
Admission Information
- Ages from 18 to 120
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2018
- Last Refurbishment: 2023
- Number of floors: 2
Room Information
- Single Rooms (63)
- Single Rooms with ensuite Wet Room (32)
Visiting
- Open visiting
Parking
- On site parking
The Lawns Reviews (140)
The Lawns has a Review Score of 9.9 (9.928) out of 10, based on 47 reviews in the last 2 years.
Over all time The Lawns has 140 reviews.
This is the care home where you'd want your loved one to live. All the staff are lovely, friendly and professional. They go over and above to look after the residents, seeking their feedback and making little improvements on an individual basis to improve the quality of life. The activities are varied and engaging and the special events make all the difference to the residents - the lifestyle team are amazing.
Thank you so much for your review; I will pass your lovely comments on to the team.
Mum has, within the past few months, had to be moved upstairs to the nursing floor of The Lawns due to the gradual deterioration of her health. It was difficult for me to accept this change, however, the staff on the nursing floor are absolutely amazing. Mum has settled down well despite becoming more and more reliant on the staff for her everyday needs. The standard of care is excellent, and the staff are just beyond amazing for their warmth, care and how much they do for each and every resident. I come away from seeing Mum knowing that she is in excellent hands and being cared for with kindness, and I want to thank each and every member of staff for what they do, every single day.
Thank you for your review; I will pass your lovely comments on to the team, looking after your mum is a pleasure.
The Lawns care home is run by a superbly organised, professional and dedicated manager as well as staff. My cousin has been delighted to live there and made many friends over the last three years. She has enjoyed taking part in varied activities offered on a daily basis. The accommodation and general living areas are superb and spotless. As relatives and friends paying a visit, we are always welcomed and delighted to see us. I can highly recommend it.
Thank you so much for your review; I will pass your lovely comments on to the team.
After 5 weeks spent in hospital, we were lucky enough to secure a place at The Lawns for my mother-in-law. From her arrival, she was welcomed by all the staff and settled much better than I was expecting. It is such a warm and friendly home where nothing seems too much trouble. She has become more sociable than I've seen her in many years, all thanks to the fantastic staff. I no longer have to worry about her being on her own at home, home is now The Lawns, and we could not have found anywhere better for her.
Thank you for your kind review; I will pass your lovely comments on to the team, who I know will appreciate every word.
The care and attention my father received was outstanding, so professional, nothing was too much trouble, I could not fault them in any way. The entire two years my father was there was just the same very high standard.
Thank you very much for your review, I will pass on your comments to the team.
After a bad fall at the end of May, A&E, then hospital for 3 weeks and then being transferred to another care home for three weeks, Mum managed to get a room on the nursing floor. She has ongoing untreatable problems and has been caringly looked after by nursing staff and assistants. The home has a welcoming feel and the staff ratio is really good. If I had to go in for end-of-life care I would be happy to go the The Lawns.
Many thanks for your kind review, I will pass on your comments to the team who will be pleased to hear your feedback.
My father was looked after very well in the few months he was at the home. He needed a great deal of personal care and was treated with the utmost resect. He seemed happy and joined in with the many activities and also formed a close bond with staff who were all lovely. Thank you.
Thank you for your kind review. Your father was a lovely gentleman who it was a pleasure to provide care for. I will ensure the team is aware of your compliment.
Excellent care home. Plenty of parking spaces. Everyone seems very friendly and helpful. So nice to be able to take our dog in and our friend appreciates and is happy to see her. My friend is very happy there. She says the food is really good and there’s plenty of choice. Thank you!
Thank you for your review of the care of your friend, I will pass these comments to the team.
The staff couldn’t have been more caring, friendly and helpful, to both Dad and myself. The stimulation he is getting from the attention of the staff, the activities available and the encouragement to mix with others, is wonderful. He has only been there for four days and he is already looking better than he has looked for months, despite the massive changes in his life over the last three weeks.
I am amazed at how wonderful this home is proving to be. Thank you to all of the staff.
Many thanks for the lovely review - we are glad that Dad has settled and he is happy. I will pass your comments to the team.
Thank you to the staff at The Lawns for the way you looked after my dad during his time with you, knowing that he was cared for with the utmost respect until he passed, brought great comfort to me and my family. Nothing was too much trouble, great nursing home run by great staff.
Thank you for the lovely review - it was our pleasure to care for your dad he was a lovely man, and I will pass your comments on to the team.
I cannot thank the manager and staff enough for the excellent care my uncle receives. I can honestly say you nursed him back to life, considering he was placed with your home on an end-of-life care package, so the expertise, care, love, and patience you have given/shown considering we are going into our 5th year we you speaks volumes. There is always a smile and a cheery face when visiting and you leave knowing your loved one is in good hands and content. A special thank you to one staff member in particular for all you have done for our family.
Thank you for the lovely review i will pass your comments to the team.
I was invited to join in activities if I wished to do so and enjoyed a gentle exercise class one morning which was also beneficial for my recovery.
The meals were excellent, with a variety of choices to cater for all tastes. I ate some meals in my room but enjoyed joining other residents in the dining room at lunchtime and being able to chat. Even though my stay was short, I felt that members of staff made time to get to know me and my likes and dislikes which made my stay an exceedingly enjoyable one. It was my birthday before I left and I was made to feel very special.
I would thoroughly recommend staying at The Lawns.
Thank you.
Thank you for the comprehensive review, we are really pleased you enjoyed your stay we enjoyed you being here, I will pass your lovely comments to the team.
The manager and the team at the home do really care about the residents and it’s shown in the interactions that they have with my grandad. Nothing is too much trouble and the home itself is very modern and clean unlike others we visited where they are dated.
Thank you for everything you do for him
Thank you for your lovely review, we really appreciate your positive comments and it is our pleasure to be the solution for your grandfather's care needs.
My uncle then chose to come to The Lawns without needing nursing care. He is really grateful for the day-to-day care and attention he receives. There are so many interesting activities that he could join in with including trips to the pub. Also, the banter with staff and management is Grist to Mill of life!
Thank you for your lovely review, I will pass these comments to the team.
The Lawns is a lovely inclusive environment where Mum has been made to feel very welcome, is well cared for and treated with respect. the staff truly do live by the mantra that they work in the resident's home. The rooms are well cared for and beautifully clean. As guests, we are always warmly welcomed. There are numerous activities to engage residents which are well prepared and delivered. The manager ensures that standards remain high.
Thank you so much for your lovely review I will ensure the team is aware of your kind words.
My mother came to The Lawns once a week for a bath and hair wash. The manager ensured that everyone involved with this was aware of her particular physical problems so that, despite her anxieties, my mother enjoyed the whole experience. We particularly enjoyed sitting in the lovely lounge afterwards, sipping tea whilst watching the fish swim round the pool in the courtyard garden (a really lovely feature). All the staff we met were friendly and caring and looked after my mum very well.
Thanks for your lovely review, pleasure to help your mum to achieve this. I am pleased you enjoyed our environment.
I write as a retired Professor of Medicine with long experience in clinical care. The treatment of my wife has been exemplary in every respect. So much so that when she attended the hospital for a review following the excision of a tumour the surgeon and nursing sister both said that the total care including nursing was so good at The Lawns, that they would with confidence, discharge my wife for the care home to continue management of the wound as it healed, with no more for the hospital to follow up.
Thank you for your lovely review and your confidence in the team - it is great to know fellow professionals recognise our work.
It has taken me a while to leave a review after the death of my mother, but I feel I must say that care at The Lawns was extremely poor especially after Mum went into the Full Nursing Care section. Staffing at night is almost non-existent, especially at weekends and it got so bad at the end of Mum's life that the family had to call "111" and "999" as we couldn't get any assistance at all from the one night nurse when Mum was in extreme pain for several hours. Mum's room was very shabby and the whole floor looked very tired. I would not recommend this Care Home and as a family, we are still shaken by the poor care Mum received.
Thank you cards and gifts were received.
Response to...
One always feels that your loved one is respected and cared for. Everyone is very friendly and the food looks excellent.
Many thanks for your review, the team work hard to ensure that the care they offer is the best it can be.
My mother came to The Lawns for respite care following a fall and hospital stay. We found the home to be very clean, spacious and welcoming. The manager and her team have been wonderful with Mum and nothing was too much trouble for them. Mum settled in very quickly and soon made friends with the lovely residents. She was mentally stimulated with activities and physically encouraged which helped her recovery. I wouldn't hesitate to recommend this lovely place.
Thank you so much for your lovely review, we are pleased to have your mum as part of our family.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 November 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for The Lawns.
There are no upcoming events for The Lawns.
Awards / Recognitions (3)
- 04 Nov 2023Recipient: Heritage Manor Ltd
- 01 Jan 2023Recipient: Heritage Manor Ltd
- 20 Sep 2022Recipient: The Lawns
Accreditations
There are no accreditations posted yet for The Lawns.
Meet the Team (7)

I have been a registered nurse for over 40 years and the registered manager of The Lawns since January 2019.
The mission statement of Heritage Manor is the goal for my working day, "to provide warm and friendly care in a homely environment delivered by motivated and well-trained staff to enable residents to live their best life
Most importantly, the need to enable residents to live their best lives is at the forefront of all of my strategic planning and how I manage my team.
I am most proud of Team Lawns, who strive to provide the best every day.

Sam is a Registered General Nurse, a dedicated professional with experience in Hospice Care and Nursing Home Care.
Sam is the lead clinician on the nursing unit for The Lawns and is a deputy manager who supports the day-to-day operations of the unit and the home, ensures care runs smoothly, and targets are met.
Sam provides guidance and steps in when the manager is unavailable.
Strong leadership, communication, and organisational skills are key skills for her role.

Michelle is a deputy manager who supports the day-to-day operations of the residential unit to ensure care runs smoothly and targets are met.
She works closely with her team, providing guidance.Michelle is passionate about care and experienced in dementia care.
I volunteer for cat protection and am a beautician in my spare time.

Kevin is the creative force behind the kitchen, setting the vision, standards, and rhythm of every service.
Kevin leads the team with precision and passion; they are turning ingredients into experiences.
Part artist, part strategist, they balance flavour, timing, and leadership to bring a menu to life.
Menus are crafted to meet residents' likes, dislikes and passions, and the meal time experience is at the forefront of our work.

Sarah joins the team with a wealth of administrative experience.
She is responsible for keeping the admin side of the home ticking and dealing with finance.

Jenny manages the housekeeping and laundry team and is responsible for all aspects of keeping The Lawns clean and tidy.

Kerry joined The Lawns team in 2025, bringing with her a wealth of experience working in social care and specialising in activities.
Kerry leads a team who are tasked with implementing the activity programme to enable our residents to live their best lives.
The programme is crafted around residents' interests and experiences, and a little magic is added in to enable our residents to live their best life.
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