






The Lawns Nursing Home, in Kempsey, near Worcester, is an award-winning home with a reputation for the highest standards of care. Nominated for the Gold Standard Framework for provision of End of Life Care "Care Home of the Year" award in 2019, and reaccredited with the Platinum Award.
The home opened a new purpose-built extension of 22 beds in late 2018 which caters for both residential and nursing residents as well...
Care Provided by The Lawns
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 63 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
An assessment under the NHS framework for Funded Nursing Care will involve a checklist being completed and sent to the NHS team, this will be reviewed by the NHS and may require for them to complete a full in person assessment. The decision of the outcome of this assessment will be communicated by the NHS and if granted NHS funded nursing care is paid weekly directly to the home and contributes to the overall weekly cost of care.
The price(s) shown are provided by the care home. Contact The Lawns for full pricing details and T&Cs.
Contact The Lawns to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Heritage Manor Ltd
- Private Owned
Person in charge
- Melanie Dawson(Registered Manager)
Local Authority / Social Services
Admission Information
- Ages from 18 to 120
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2018
- Last Refurbishment: 2023
- Number of floors: 2
Room Information
- Single Rooms (63)
- Single Rooms with ensuite Wet Room (32)
Visiting
- Open visiting
Parking
- On site parking
The Lawns Reviews (140)
The Lawns has a Review Score of 9.9 (9.928) out of 10, based on 47 reviews in the last 2 years.
Over all time The Lawns has 140 reviews.
They are doing a job which most of us could not do effectively or willingly.
Thank you.
I am particularly impressed with the care and compassion with which some staff relate to residents.
Thank you very much.
I am very impressed with all that is done. I say a big thank you to everyone.
Thank you, Joan
My father has been a resident of The Lawns Nursing Home for over two years and in that time his care has been exemplary. Living some distance from The Lawns Nursing Home I have absolute trust and faith in all the staff to ensure my father's well-being. The staff are always attentive, caring and professional whilst remaining friendly and supportive. My mother who is a regular visitor is treated as part of the family and is very well supported by the staff.
Always find the staff very helpful and cheerful. Entertainments are good. Very clean and the décor is great,
Thank you for your review.
It was very important for me to find Dad the best possible care when his complex medical needs required 24-hour care. The Lawns Nursing Home provided this. The way my dad was treated with dignity by all the members of the team was outstanding. I had the utmost confidence that when I could not be there to care for my Dad, Lawns Nursing Home took very good care of him. I would absolutely have no hesitation in recommending The Lawns Nursing Home as an outstanding care facility.
Thank you for your kind words, it always means so much to my staff to read words of appreciation. It was a real pleasure to nurse your Dad and to support you.
My husband was only at the home for 9 days.
The few people I met were very nice indeed.
My mother was at a home that was closing. The Lawns very promptly had a room and all the arrangements were made with no fuss or worries. On arriving Mum was warmly welcomed and despite her severe dementia, the staff are kind and caring - nothing too much trouble. So much improved on her last nursing home. She always looks fresh and tidy and by the amount of shampoo and bubble bath used is regularly showered and hair washed, something that rarely happened at the last place.
The Nursing Home treat my Father with the dignity and respect that he deserves at his time in life. He always looks clean and content and enjoys the food provided. His room is kept tidy and has a lovely view that he enjoys. The staff are friendly and will try and get him involved with activities and make him smile. Thank You to all the staff concerned.
Very happy with the care my father received at Lawns Nursing Home. He was extremely grateful to them for all the care they gave to him in his 10 weeks at the home. Staff very friendly and welcoming when we visited. The food wasn't much to dad's liking but he was terminally ill so appetite was limited. In all, The Lawns is a very good nursing home which I would recommend.
I was worried when told that my husband would need to go into a nursing home, but all those worries have disappeared as this is like home from home. The home is spotless and nothing is too much trouble for the staff. There is something for the residents to do or join in activities every day.
My husband has been here in palliative care since Sept 30th, he is always treated with the utmost care and consideration. He is bed bound and has to be fed and have everything done for him. The nurses, carers and all the workers at the home make sure he is well looked after and spoken to, although he can not often give an answer because the Parkinson's has taken his speech.
Thank you, very much appreciated.
My mother arrived at The Lawns on December 21st 2015, very ill straight from hospital, to be met by the staff in Xmas fancy dress, all smiling and welcoming. So the great T.L.C began over the next few weeks. She improved and loved where she was, and enjoyed her 95th Birthday in February, where the same love and care was shown to the whole family. Sadly mum passed away on May 8th and again the care, love and friendship to the whole family was outstanding at this very sad time. The whole team at The Lawns are so professional and caring. I will always remember them. With many thanks and love.
Thank you for your kind words, my staff very much appreciate it.
As someone who visits several care homes in my work as a catholic priest, I can say that The Lawns is one of the best. This is due to: friendly and caring staff, cleanliness of rooms and public areas. Satisfaction from families and residents who are also my parishioners. Spiritual care is a priority for the staff.
Thank you for you kind words Father Brian.
We are very impressed with the way the staff treat our friend, they all seem so kind and caring and helping her to spend her time in the home.
Thank you.
My mother was only in the home for about 3 weeks. In that time we always found the staff friendly and helpful and very considerate of my mother and her needs. The room was very pleasant, there were plenty of activities even though my mother never got a chance to use them.
I and my Brother and Sister were very impressed by the care given to our dad. The staff were very professional and extremely caring. They were also very accommodating when I needed to stay overnight 3 times with my dad.
I feel very happy about the care that my mother has received. The staff have been very patient allowing my mother to express herself despite her communication difficulties. A lot of effort is put into activities to enhance the quality of life of the residents. The staff are very supportive and welcoming to families and other visitors.
Many thanks to all the staff for organising a Halloween party tea for all the residents and relatives. They all wore fancy dress and decorated the dining room to create a fantastic Halloween atmosphere, even down to the plates and cups. Really wonderful. Thank you
My husband was resident at The Lawns Nursing Home from December 2014 to when he died in March 2015. At all times he was treated both kindly and with dignity. Staff at all times were compassionate and encouraging and generally concerned if he wouldn't eat or became depressed with his condition - (he had Parkinson's followed by a stroke). Couldn't fault the home, even if at times staffing levels low- appreciate though with best made places this can happen due to illness etc..
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 November 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for The Lawns.
There are no upcoming events for The Lawns.
Awards / Recognitions (3)
- 04 Nov 2023Recipient: Heritage Manor Ltd
- 01 Jan 2023Recipient: Heritage Manor Ltd
- 20 Sep 2022Recipient: The Lawns
Accreditations
There are no accreditations posted yet for The Lawns.
Meet the Team (7)

I have been a registered nurse for over 40 years and the registered manager of The Lawns since January 2019.
The mission statement of Heritage Manor is the goal for my working day, "to provide warm and friendly care in a homely environment delivered by motivated and well-trained staff to enable residents to live their best life
Most importantly, the need to enable residents to live their best lives is at the forefront of all of my strategic planning and how I manage my team.
I am most proud of Team Lawns, who strive to provide the best every day.

Sam is a Registered General Nurse, a dedicated professional with experience in Hospice Care and Nursing Home Care.
Sam is the lead clinician on the nursing unit for The Lawns and is a deputy manager who supports the day-to-day operations of the unit and the home, ensures care runs smoothly, and targets are met.
Sam provides guidance and steps in when the manager is unavailable.
Strong leadership, communication, and organisational skills are key skills for her role.

Michelle is a deputy manager who supports the day-to-day operations of the residential unit to ensure care runs smoothly and targets are met.
She works closely with her team, providing guidance.Michelle is passionate about care and experienced in dementia care.
I volunteer for cat protection and am a beautician in my spare time.

Kevin is the creative force behind the kitchen, setting the vision, standards, and rhythm of every service.
Kevin leads the team with precision and passion; they are turning ingredients into experiences.
Part artist, part strategist, they balance flavour, timing, and leadership to bring a menu to life.
Menus are crafted to meet residents' likes, dislikes and passions, and the meal time experience is at the forefront of our work.

Sarah joins the team with a wealth of administrative experience.
She is responsible for keeping the admin side of the home ticking and dealing with finance.

Jenny manages the housekeeping and laundry team and is responsible for all aspects of keeping The Lawns clean and tidy.

Kerry joined The Lawns team in 2025, bringing with her a wealth of experience working in social care and specialising in activities.
Kerry leads a team who are tasked with implementing the activity programme to enable our residents to live their best lives.
The programme is crafted around residents' interests and experiences, and a little magic is added in to enable our residents to live their best life.
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