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The Lawns

Main Road, Kempsey, Worcester, Worcestershire WR5 3NF
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The Lawns, Worcester
The Lawns, Worcester
The Lawns, Worcester

The Lawns Nursing Home, in Kempsey, near Worcester, is an award-winning home with a reputation for the highest standards of care. Nominated for the Gold Standard Framework for provision of End of Life Care "Care Home of the Year" award in 2019, and reaccredited with the Platinum Award.

The home opened a new purpose-built extension of 22 beds in late 2018 which caters for both residential and nursing residents as well...  

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Care Provided by The Lawns

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 63 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,450From £1,450
Residential Dementia CareFrom £1,450From £1,450
Nursing CareFrom £1,680From £1,680
Nursing Dementia CareFrom £1,680From £1,680

An assessment under the NHS framework for Funded Nursing Care will involve a checklist being completed and sent to the NHS team, this will be reviewed by the NHS and may require for them to complete a full in person assessment. The decision of the outcome of this assessment will be communicated by the NHS and if granted NHS funded nursing care is paid weekly directly to the home and contributes to the overall weekly cost of care.

Contact The Lawns to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Melanie Dawson (Registered Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages from 18 to 120

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2018
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (63)
  • Single Rooms with ensuite Wet Room (32)

Visiting

  • Open visiting

Parking

  • On site parking

The Lawns Reviews (145)

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9.9

The Lawns has a Review Score of 9.9 (9.934) out of 10, based on 49 reviews in the last 2 years. Over all time The Lawns has 145 reviews.

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Showing 145 reviews matching selected criteria
Review from S G (Daughter of Resident) published on 22 October 2025 Submitted via Website
Overall Experience

We were fortunate enough to get our Dad a place at the Lawns for some much needed Respite care, this was all done with little notice for all involved. The Team at the Lawns made it happen and the staff were very warm & welcoming. They had an efficient caring and nursing team whom Dad grew very fond of, we felt he was well looked after and incredibly safe in their care during this time. As family members, we were fully encouraged to be involved and informed in all decisions and we were also well looked after during dad's stay. There is a very happy content buzz about this nursing home from both residents and staff.

Reply from Melanie Dawson, Manager at The Lawns

Thankyou for such a lovely review I will make sure the team hear your kind words. It was a pleasure to be the solution for care Mel

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Review from M P (Brother of Resident) published on 14 October 2025 Submitted via Website
Overall Experience
My sister was admitted to The Lawns care home following a number of severe strokes.
The respect, compassion and nursing care was outstanding and meant that we were able to spend valuable time with her during the last few months of her life.
In particular I would like to mention Issy, Becka and Shelley who were able to communicate with her in a way that we weren't. The way they looked after her, did her hair and sang to her during her showers was a great comfort to me and her two children.

I will always be grateful to Mel and her team for the care provided.

Reply from Melanie Dawson, Manager at The Lawns

Many thanks for your review it is a pleasure to be the care solution and i will be pass your comments onto the team Mel

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Review from Karen H (Daughter of Resident) published on 1 October 2025 Submitted via Website
Overall Experience
My Father and Stepmother have been residents at The Lawns for about 7 weeks and the staff in this wonderful home are exceptional. They are friendly, caring and professional and create a safe and homely environment with community spirit.
I can't thank Melanie, the manager enough for accommodating both our parents at such short notice and supporting us through the emotional process of transitioning from home to Nursing home, including the CHC assessment.
She is truly amazing!
My Father is frail and has many medical, nursing and care needs. The nurses and carers are excellent.
He receives monitored and reviewed individualised care, concerns are addressed and we are kept informed.
His room is light, comfortable ,clean and tidy with ample space for cherished possessions and there's always a friendly and willing person on hand with the offer of support and refreshments when needed.

Thank you all so much

Reply from Melanie Dawson, Manager at The Lawns

Many thanks for this lovely review, i will ensure that the whole team receive your kind words. It is a pleasure to be the care solution that has made a difference to your parents. Melanie

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Review from G G (Friend of Resident) published on 22 September 2025 Submitted via Website
Overall Experience
I found all the staff very helpful with anything I inquired about. Ivy was looked after,with love, and compassion,nothing was too much trouble to any member of staff.
The nursing staff, were very informative and supportive, especially during the last few days.

Everywhere was very clean,and always lots of activities going on each day

Reply from Melanie Dawson, Manager at The Lawns

Thankyou so much for allowing us to be the care solution and i will pass these lovely comments onto the team Melanie

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Review from Enid S (Wife of Resident) published on 12 September 2025 Submitted via Website
Overall Experience
The Lawns was always clean, tidy and fresh when entering and throughout the whole building. The garden areas were pleasant to sit and enjoy in the warmer weather. The information boards were very useful to see the upcoming events.
When my husband first went into The Lawns, the staff were very keen to know as much information about him as possible, to allow them to engage and offer him appropriate activities where possible, and this proved very useful as time went on.

The staff were always very pleasant, cheerful and professional. It was apparent that the care they gave was more than the basic 'meeting the needs'. They always showed respect, dignity and great understanding to my husband, and in the final few days, they helped the whole family understand and come to terms with the situation.

Reply from Melanie Dawson, Manager at The Lawns

Many thanks for your review and for allowing us to be the care solution for your husband.

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Review from Natasha T (Daughter of Resident) published on 29 August 2025 Submitted via Website
Overall Experience

The lawn showed our mother immense care. Every single member of staff worked tirelessly to provide the best of care and comfort. Mum spent her final six months at Th Lawns and our family will be always exceedingly grateful for the care and professionalism shown to Mum. We would recommend The Lawns wholeheartedly to anyone considering residential or nursing care.

Reply from Melanie Dawson, Manager at The Lawns

It was our absolute pleasure to be your mothers care solution and i will pass your lovely words on to the team Melanie

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Review from Amanda P (Next of Kin) published on 20 August 2025 Submitted via Postal Card
Overall Experience
I have nothing but praise for the staff and manager of this home. Pleasant, friendly, always available to talk.

I have had the opportunity over the years to have access to a number of care homes, this is the best, clean, tidy and no smells often found in other places.

Reply from Melanie Dawson, Manager at The Lawns

Thank you so much for your lovely review it is pleasure to be the care solution Melanie

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Review from Linda B (Power of Attorney of Resident) published on 6 August 2025 Submitted via Website
Overall Experience

My sister in law was transferred from Hospital to The Lawns. The level of care she received was exceptional. She was always kept clean and tidy, every need was met. Room always kept spotless. Nursing, carers, occupational therapists, Management and Admin staff always ready to answer any questions without delay. Many activities going on here which is good therapy for those wishing to partake. I would have no hesitation in recommending this care home they go above and beyond your expectations. This care home is very well run.

Reply from Melanie Dawson, Manager at The Lawns

Many thanks for your lovely review. I will ensure that the team hear about your kind feedback

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Review from Damian S (Son of Resident) published on 31 July 2025 Submitted via Website
Overall Experience

During a very difficult period for our family, The Lawns Nursing Home in Kempsey became a true sanctuary for my father over the course of three months while he was extremely unwell. The level of care, compassion, and professionalism shown by every member of staff - from carers and nurses to the management team - was nothing short of exceptional.

From the very first day, the team treated my father with dignity, patience, and warmth. They took the time to understand his needs, communicate clearly with our family, and ensure that he was not only safe and comfortable, but genuinely cared for. Their attention to detail, responsiveness to medical issues, and consistent emotional support made an enormous difference to his well-being - and to our peace of mind.

What truly stood out was the genuine kindness and dedication that permeated every interaction. The staff went above and beyond, always with a smile and a kind word. Simply amazing people! Thankyou to you all.

Reply from Melanie Dawson, Manager at The Lawns

Thankyou for your comprehensive review, it was a pleasure to be part of this care solution and i will ensure that the team are aware of your review.

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Review from Linda M (Daughter of Resident) published on 5 June 2025 Submitted via Website
Overall Experience
I cannot believe it's one week today since my Mum passed away at The Lawns. We as a family and me as her daughter will be forever grateful to the wonderful staff who loved and cared for her.
Mum's room at The Lawns was "her home " for the last three years. Bright cheerful and surrounded by her own belongings we knew she was now safe and secure with excellent nursing care.
When Mum went into The Lawns she had ulcers on both of her legs - through the care she was given they became a distant memory.

The whole purpose of The Lawns community was to make the final years of her life comfortable and contented for which we have enormous gratitude. We would highly recommend this home.

Reply from Melanie Dawson, Manager at The Lawns

You mum was such a wonderful lady to care for, thankyou for you lovely review of our care I will pass these comments the team Melanie

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Review from Lester H (Son of Resident) published on 11 April 2025 Submitted via Website
Overall Experience

My father spent a few weeks at The Lawns on end of life care. The level of care he received was excellent. All staff showed a high level of empathy and professionalism throughout his stay. What this meant to the family cannot be underestimated, knowing his last days were in comfort and pain free.

Reply from Melanie Dawson, Manager at The Lawns

Thanks very much for your lovely review i will pass your comments to the team

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Review from Virginia H (Daughter of Resident) published on 9 April 2025 Submitted via Website
Overall Experience

Dad who is 91 has been a resident now at the Lawns for 2 years. His care is second to none. Dads dementia is slowly changing and we as a family are grateful that this is his home now where he is cared for and wonderfully fed ( the food always smells delicious) . Dad is content and above all safe. Everyone when you enter the Lawns smiles and acknowledges you and it is spotlessly clean. Thank you for looking after our dad.

Reply from Melanie Dawson, Manager at The Lawns

Thankyou for a lovely review i will pass this onto the team as i know they will appreciate it

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Review from Victoria S (Daughter of Resident) published on 4 February 2025 Submitted via Website
Overall Experience
My mom came into The Lawns in November 2024 due to failing sight. The home and staff have bent over backwards to accommodate Mom's issues as she also has a complication called Charles Bonnett Syndrome. After 3 room moves we got a room that is perfect for Mom. All the staff, including housekeepers and catering have learnt about Mom's issues so they can support her better.

I couldn't ask for better for Mom.

Reply from Melanie Dawson, Manager at The Lawns

Thank you for your lovely comprehensive review, I will pass your comments on to the team

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Review from S H (Daughter of Resident) published on 31 January 2025 Submitted via Website
Overall Experience
We were lucky enough to have Mum transferred to The Lawns from the hospital, where she had been for 2 weeks in a tiny room. She was told there was nothing that could be done to cure her. And she was end of life.

From the moment Mum went to The Lawns, she looked so much more comfortable. Her room was bright and cheerful, clean and tidy. Mum was treated wonderfully. All the staff showed so much care and attention to Mum, giving me and my siblings a relief knowing when we left Mum she was so well cared for. Mum was very aware of what was happening and what was going to happen. Mum was kept clean and fresh and every bit of dignity was given to her. Mum was treated with so much care and compassion, right to the end. Can't thank the manager and her wonderful staff enough, as they helped us through saying goodbye to our Mum a little easier.

Reply from Melanie Dawson, Manager at The Lawns

Thank you so much for your lovely comprehensive review of the Lawns I will pass your comments onto the team who care for your mum, Melanie.

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Review from Jane F (Daughter of Resident) published on 28 January 2025 Submitted via Website
Overall Experience

My 91 year old dad went into respite at The Lawns, 2 weeks ago after being fast tracked through due to another chest infection and being diagnosed as end of life. From day 1, The Lawns have provided the most incredible care and attention to dads needs. After being bed bound at home for 14 months, he has been able to sit in a chair with the other residents, have a shower instead of bed bath, eat meals at the dining room table and have amazing social interaction from the team of staff and residents. His room is like a hotel room. Beautifully furnished for his personal belongings, TV on the wall and everything he could possibly need. The lawns is professionally and carefully run and the team led by Mel are incredible. I havn't seen dad so happy and content for a long time and its all due to his care received by this amazing Nursing Home. Thank you.

Reply from Melanie Dawson, Manager at The Lawns

Thank you for your lovely comprehensive review. I will pass your comments to the team.

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Review from C Q (Friend of Resident) published on 17 January 2025 Submitted via Postal Card
Overall Experience

Recently had a bereavement with the friend that I visited on a regular basis. The Lawns communicated that my friend had sadly deteriorated. On visiting she was very comfortable, pain-free and treated with the greatest dignity. I too was cared for by staff - asked if I wished for drinks or anything else. Cannot fault the staff for all their kindness and support.

Reply from Melanie Dawson, Manager at The Lawns

Thank you for your review we were all very fond of your relative and pleased you were happy with the care we provided.

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Review from E G (Daughter of Resident) published on 14 January 2025 Submitted via Website
Overall Experience

My father entered The Lawns for "end of life care". The quality of the care he received from all of the staff on the nursing floor was amazing. My father was bedridden which limited what he was able to do. However, the home offered person-centered care and the staff spent time talking to him about his passions. He was always treated with kindness and he experienced a dignified and respectful end to his long life.

Reply from Melanie Dawson, Manager at The Lawns

Your dad was an incredible man and I enjoyed our chats about Rugby and Cricket - thank you for your lovely review.

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Review from S S (Daughter of Resident) published on 13 January 2025 Submitted via Website
Overall Experience

The care and support offered to my relative was kind, compassionate and caring. They were well aware of Mum's needs and wishes, and always ensured her voice was heard. Staff were excellent in anticipating needs and there was a very varied activity programme that was always very good humoured and creative. Mum very much enjoyed her stay there.

Reply from Melanie Dawson, Manager at The Lawns

Thanks for the lovely review, your mum was a really kind and lovely person who made every one of us laugh.

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Review from Sue F (Daughter of Resident) published on 11 October 2024 Submitted via Website
Overall Experience

After nearly 2 years living in The Lawns my mum sadly passed away 11 days ago. The care and loving she received during her time there was second to none with attention to detail by each and every team. The emotions when your loved one passes are extreme and the process itself tough, The Lawns made this as easy as possible. They treated Mum as a person and dealt with her in a dignified, respectful, caring and kindly manner and looked after my sister and I throughout what was a very difficult day allowing us time to be with Mum and helping wherever they could. The care home manager has kept in regular touch ever since helping us with arrangements, registering Mum's death on our behalf and answering every question we have had. Thank you so much all of you for everything you have done for Mum and for us over the past few years we really felt part of the Lawns family. This is a wonderful place to spend your final years.

Reply from Melanie Dawson, Manager at The Lawns

Thank you for such a lovely review, your kind words will be appreciated by the whole team, we will miss your mum, a lady to the end and you are both a credit to her and I know you are very much loved.

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Review from Sandy E (Husband of Resident) published on 10 October 2024 Submitted via Website
Overall Experience

I am most grateful for the love, care and attention my wife received during her two-year stay. Nothing was ever too much trouble. The staff in particular show great kindness. It was notable that I was always greeted by name whenever I visited. This is a large enterprise but it is run like a family unit.

Reply from Melanie Dawson, Manager at The Lawns

Thank you for the review and your kind words you wife was much loved.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 November 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for The Lawns.

Upcoming Events

There are no upcoming events for The Lawns.

Awards / Recognitions (3)

  • 04 Nov 2023Recipient: Heritage Manor Ltd
  • 01 Jan 2023Recipient: Heritage Manor Ltd
  • 20 Sep 2022Recipient: The Lawns

Accreditations

There are no accreditations posted yet for The Lawns.

Meet the Team (7)

Melanie Dawson
Melanie DawsonJob Title Registered Home ManagerJoined 2019

I have been a registered nurse for over 40 years and the registered manager of The Lawns since January 2019.

The mission statement of Heritage Manor is the goal for my working day, "to provide warm and friendly care in a homely environment delivered by motivated and well-trained staff to enable residents to live their best life

Most importantly, the need to enable residents to live their best lives is at the forefront of all of my strategic planning and how I manage my team.

I am most proud of Team Lawns, who strive to provide the best every day.

Samantha Francis
Samantha FrancisJob Title Deputy Manager NursingJoined 2024

Sam is a Registered General Nurse, a dedicated professional with experience in Hospice Care and Nursing Home Care.

Sam is the lead clinician on the nursing unit for The Lawns and is a deputy manager who supports the day-to-day operations of the unit and the home, ensures care runs smoothly, and targets are met.

Sam provides guidance and steps in when the manager is unavailable.

Strong leadership, communication, and organisational skills are key skills for her role.

Michelle Root
Michelle RootJob Title Deputy Manager - ResidentialJoined 2021

Michelle is a deputy manager who supports the day-to-day operations of the residential unit to ensure care runs smoothly and targets are met.

She works closely with her team, providing guidance.

Michelle is passionate about care and experienced in dementia care.

I volunteer for cat protection and am a beautician in my spare time.

Kevin McDowie
Kevin McDowieJob Title Head ChefJoined 2025

Kevin is the creative force behind the kitchen, setting the vision, standards, and rhythm of every service.

Kevin leads the team with precision and passion; they are turning ingredients into experiences.

Part artist, part strategist, balancing flavour, timing, and leadership to bring a menu to life.

Menus are crafted to meet residents' likes, dislikes and passions, and the mealtime experience is at the forefront of our work.

Sarah Sawyer
Sarah SawyerJob Title AdministratorJoined 2024

Sarah joins the team with a wealth of administrative experience.

She is responsible for keeping the admin side of the home ticking and dealing with finance.

Jenny Perkins
Jenny PerkinsJob Title Head HousekeeperJoined 2020

Jenny manages the housekeeping and laundry team and is responsible for all aspects of keeping The Lawns clean and tidy.

Kerry Godsall
Kerry GodsallJob Title Lifestyle & Well-BeingJoined 2025

Kerry joined The Lawns team in 2025, bringing with her a wealth of experience working in social care and specialising in activities.

Kerry leads a team who are tasked with implementing the activity programme to enable our residents to live their best lives.

The programme is crafted around residents' interests and experiences, and a little magic is added in to enable our residents to live their best life.

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