






The Lawns Nursing Home, in Kempsey, near Worcester, is an award-winning home with a reputation for the highest standards of care. Nominated for the Gold Standard Framework for provision of End of Life Care "Care Home of the Year" award in 2019, and reaccredited with the Platinum Award.
The home opened a new purpose-built extension of 22 beds in late 2018 which caters for both residential and nursing residents as well...
Care Provided by The Lawns
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 63 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
An assessment under the NHS framework for Funded Nursing Care will involve a checklist being completed and sent to the NHS team, this will be reviewed by the NHS and may require for them to complete a full in person assessment. The decision of the outcome of this assessment will be communicated by the NHS and if granted NHS funded nursing care is paid weekly directly to the home and contributes to the overall weekly cost of care.
The price(s) shown are provided by the care home. Contact The Lawns for full pricing details and T&Cs.
Contact The Lawns to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Heritage Manor Ltd
- Private Owned
Person in charge
- Melanie Dawson(Registered Manager)
Local Authority / Social Services
Admission Information
- Ages from 18 to 120
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2018
- Last Refurbishment: 2023
- Number of floors: 2
Room Information
- Single Rooms (63)
- Single Rooms with ensuite Wet Room (32)
Visiting
- Open visiting
Parking
- On site parking
The Lawns Reviews (140)
The Lawns has a Review Score of 9.9 (9.928) out of 10, based on 47 reviews in the last 2 years.
Over all time The Lawns has 140 reviews.
The lawn showed our mother immense care. Every single member of staff worked tirelessly to provide the best of care and comfort. Mum spent her final six months at Th Lawns and our family will be always exceedingly grateful for the care and professionalism shown to Mum. We would recommend The Lawns wholeheartedly to anyone considering residential or nursing care.
It was our absolute pleasure to be your mothers care solution and i will pass your lovely words on to the team Melanie
I have had the opportunity over the years to have access to a number of care homes, this is the best, clean, tidy and no smells often found in other places.
Thank you so much for your lovely review it is pleasure to be the care solution Melanie
My sister in law was transferred from Hospital to The Lawns. The level of care she received was exceptional. She was always kept clean and tidy, every need was met. Room always kept spotless. Nursing, carers, occupational therapists, Management and Admin staff always ready to answer any questions without delay. Many activities going on here which is good therapy for those wishing to partake. I would have no hesitation in recommending this care home they go above and beyond your expectations. This care home is very well run.
Many thanks for your lovely review. I will ensure that the team hear about your kind feedback
During a very difficult period for our family, The Lawns Nursing Home in Kempsey became a true sanctuary for my father over the course of three months while he was extremely unwell. The level of care, compassion, and professionalism shown by every member of staff - from carers and nurses to the management team - was nothing short of exceptional.
From the very first day, the team treated my father with dignity, patience, and warmth. They took the time to understand his needs, communicate clearly with our family, and ensure that he was not only safe and comfortable, but genuinely cared for. Their attention to detail, responsiveness to medical issues, and consistent emotional support made an enormous difference to his well-being - and to our peace of mind.
What truly stood out was the genuine kindness and dedication that permeated every interaction. The staff went above and beyond, always with a smile and a kind word. Simply amazing people! Thankyou to you all.
Thankyou for your comprehensive review, it was a pleasure to be part of this care solution and i will ensure that the team are aware of your review.
Mum's room at The Lawns was "her home " for the last three years. Bright cheerful and surrounded by her own belongings we knew she was now safe and secure with excellent nursing care.
When Mum went into The Lawns she had ulcers on both of her legs - through the care she was given they became a distant memory.
The whole purpose of The Lawns community was to make the final years of her life comfortable and contented for which we have enormous gratitude. We would highly recommend this home.
You mum was such a wonderful lady to care for, thankyou for you lovely review of our care I will pass these comments the team Melanie
My father spent a few weeks at The Lawns on end of life care. The level of care he received was excellent. All staff showed a high level of empathy and professionalism throughout his stay. What this meant to the family cannot be underestimated, knowing his last days were in comfort and pain free.
Thanks very much for your lovely review i will pass your comments to the team
Dad who is 91 has been a resident now at the Lawns for 2 years. His care is second to none. Dads dementia is slowly changing and we as a family are grateful that this is his home now where he is cared for and wonderfully fed ( the food always smells delicious) . Dad is content and above all safe. Everyone when you enter the Lawns smiles and acknowledges you and it is spotlessly clean. Thank you for looking after our dad.
Thankyou for a lovely review i will pass this onto the team as i know they will appreciate it
I couldn't ask for better for Mom.
Thank you for your lovely comprehensive review, I will pass your comments on to the team
From the moment Mum went to The Lawns, she looked so much more comfortable. Her room was bright and cheerful, clean and tidy. Mum was treated wonderfully. All the staff showed so much care and attention to Mum, giving me and my siblings a relief knowing when we left Mum she was so well cared for. Mum was very aware of what was happening and what was going to happen. Mum was kept clean and fresh and every bit of dignity was given to her. Mum was treated with so much care and compassion, right to the end. Can't thank the manager and her wonderful staff enough, as they helped us through saying goodbye to our Mum a little easier.
Thank you so much for your lovely comprehensive review of the Lawns I will pass your comments onto the team who care for your mum, Melanie.
My 91 year old dad went into respite at The Lawns, 2 weeks ago after being fast tracked through due to another chest infection and being diagnosed as end of life. From day 1, The Lawns have provided the most incredible care and attention to dads needs. After being bed bound at home for 14 months, he has been able to sit in a chair with the other residents, have a shower instead of bed bath, eat meals at the dining room table and have amazing social interaction from the team of staff and residents. His room is like a hotel room. Beautifully furnished for his personal belongings, TV on the wall and everything he could possibly need. The lawns is professionally and carefully run and the team led by Mel are incredible. I havn't seen dad so happy and content for a long time and its all due to his care received by this amazing Nursing Home. Thank you.
Thank you for your lovely comprehensive review. I will pass your comments to the team.
Recently had a bereavement with the friend that I visited on a regular basis. The Lawns communicated that my friend had sadly deteriorated. On visiting she was very comfortable, pain-free and treated with the greatest dignity. I too was cared for by staff - asked if I wished for drinks or anything else. Cannot fault the staff for all their kindness and support.
Thank you for your review we were all very fond of your relative and pleased you were happy with the care we provided.
My father entered The Lawns for "end of life care". The quality of the care he received from all of the staff on the nursing floor was amazing. My father was bedridden which limited what he was able to do. However, the home offered person-centered care and the staff spent time talking to him about his passions. He was always treated with kindness and he experienced a dignified and respectful end to his long life.
Your dad was an incredible man and I enjoyed our chats about Rugby and Cricket - thank you for your lovely review.
The care and support offered to my relative was kind, compassionate and caring. They were well aware of Mum's needs and wishes, and always ensured her voice was heard. Staff were excellent in anticipating needs and there was a very varied activity programme that was always very good humoured and creative. Mum very much enjoyed her stay there.
Thanks for the lovely review, your mum was a really kind and lovely person who made every one of us laugh.
After nearly 2 years living in The Lawns my mum sadly passed away 11 days ago. The care and loving she received during her time there was second to none with attention to detail by each and every team. The emotions when your loved one passes are extreme and the process itself tough, The Lawns made this as easy as possible. They treated Mum as a person and dealt with her in a dignified, respectful, caring and kindly manner and looked after my sister and I throughout what was a very difficult day allowing us time to be with Mum and helping wherever they could. The care home manager has kept in regular touch ever since helping us with arrangements, registering Mum's death on our behalf and answering every question we have had. Thank you so much all of you for everything you have done for Mum and for us over the past few years we really felt part of the Lawns family. This is a wonderful place to spend your final years.
Thank you for such a lovely review, your kind words will be appreciated by the whole team, we will miss your mum, a lady to the end and you are both a credit to her and I know you are very much loved.
I am most grateful for the love, care and attention my wife received during her two-year stay. Nothing was ever too much trouble. The staff in particular show great kindness. It was notable that I was always greeted by name whenever I visited. This is a large enterprise but it is run like a family unit.
Thank you for the review and your kind words you wife was much loved.
Always willing to answer questions. Very peaceful environment for those who need that, with a hive of activity for those who want and are able to get involved in the many activities offered.
They have been extremely caring of my mother, treating her with kindness, respect, and dignity. I particularly like the computer-based reporting system that can be remotely accessed for updates on the resident.
Thank you for the lovely review you have provided, I will pass these comments to the team as I know they will appreciate your kind words.
When visiting we have been met with courteous and friendly staff, who go about the building and duties in a professional and dedicated way.
My cousin considers The Lawns to be her home and I am happy that she is a resident there.
Many thanks for your lovely review - I will pass your comments to the team.
Great home, lovely warm feel with great caring staff and nothing is 'too much trouble'. The manager is always available and very helpful and supportive of both my resident father and also my aged mother who still lives at home.
Thank you for your review. I will pass your comments onto the team.
The effort put into the entertainment for the residents is outstanding. Over and above the necessary good and friendly care. I am impressed with the dedication of the team to keep the resident's minds alive and working.
People often forget that activities take a huge effort - thank you for the review, and I will pass your comments on to the team.
Whilst our loved ones don't want to be in a care home, I am able to relax in the knowledge that I have chosen the right home for her to live in.
Meals are very good, medication is monitored and administered accurately, and activities are varied and seasonal. Families can be involved if they wish to do so.
The rooms are spacious, well-furnished and clean.
The online portal scheme is so helpful and any messages through this system are answered in a timely manner, with relevant action taken if necessary.
I wouldn't hesitate to recommend The Lawns.
Thank you for your review; I will pass your kind words on to the team, who I know will appreciate your time to complete the review.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 November 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for The Lawns.
There are no upcoming events for The Lawns.
Awards / Recognitions (3)
- 04 Nov 2023Recipient: Heritage Manor Ltd
- 01 Jan 2023Recipient: Heritage Manor Ltd
- 20 Sep 2022Recipient: The Lawns
Accreditations
There are no accreditations posted yet for The Lawns.
Meet the Team (7)

I have been a registered nurse for over 40 years and the registered manager of The Lawns since January 2019.
The mission statement of Heritage Manor is the goal for my working day, "to provide warm and friendly care in a homely environment delivered by motivated and well-trained staff to enable residents to live their best life
Most importantly, the need to enable residents to live their best lives is at the forefront of all of my strategic planning and how I manage my team.
I am most proud of Team Lawns, who strive to provide the best every day.

Sam is a Registered General Nurse, a dedicated professional with experience in Hospice Care and Nursing Home Care.
Sam is the lead clinician on the nursing unit for The Lawns and is a deputy manager who supports the day-to-day operations of the unit and the home, ensures care runs smoothly, and targets are met.
Sam provides guidance and steps in when the manager is unavailable.
Strong leadership, communication, and organisational skills are key skills for her role.

Michelle is a deputy manager who supports the day-to-day operations of the residential unit to ensure care runs smoothly and targets are met.
She works closely with her team, providing guidance.Michelle is passionate about care and experienced in dementia care.
I volunteer for cat protection and am a beautician in my spare time.

Kevin is the creative force behind the kitchen, setting the vision, standards, and rhythm of every service.
Kevin leads the team with precision and passion; they are turning ingredients into experiences.
Part artist, part strategist, they balance flavour, timing, and leadership to bring a menu to life.
Menus are crafted to meet residents' likes, dislikes and passions, and the meal time experience is at the forefront of our work.

Sarah joins the team with a wealth of administrative experience.
She is responsible for keeping the admin side of the home ticking and dealing with finance.

Jenny manages the housekeeping and laundry team and is responsible for all aspects of keeping The Lawns clean and tidy.

Kerry joined The Lawns team in 2025, bringing with her a wealth of experience working in social care and specialising in activities.
Kerry leads a team who are tasked with implementing the activity programme to enable our residents to live their best lives.
The programme is crafted around residents' interests and experiences, and a little magic is added in to enable our residents to live their best life.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Lawns to verify any information. View our terms and conditions. The Lawns has an Enhanced Service -more info.