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The home opened a new purpose-built extension of 22 beds in late 2018 which caters for both residential and nursing residents as well...
The Lawns Nursing Home, in Kempsey, near Worcester, is an award-winning home with a reputation for the highest standards of care. Nominated for the Gold Standard Framework for provision of End of Life Care "Care Home of the Year" award in 2019, and reaccredited with the Platinum Award.
The home opened a new purpose-built extension of 22 beds in late 2018 which caters for both residential and nursing residents as well as a recent extensive refurbishment of the Manor House which is the oldest part of the home. Staff believe the best way for you to find out more about the home is to speak to the resident ambassador, residents and their families, to read the reviews for the care that is provided and of course to come and visit the home, open any time.
Family values are important to The Lawns, and they pride themselves on providing a warm and friendly homely environment supporting both residents and their families. The lifestyle and well-being team are dedicated to providing a varied and full programme of events, ranging from individual beauty therapies to charity dog shows to themed weeks and evenings. They encourage independent living as much as possible, from being involved in the preparation of meals to getting out of the home where possible. Families are always welcome to also attend outings.
Care is delivered by a registered nursing team and long-serving care and ancillary teams.
The Lawns specialises in providing end-of-life care and has obtained Gold Standard Framework Platinum status in this speciality. They also care for younger adults with a range of conditions, including acquired brain injury and other neurological conditions.
Care Provided by The Lawns
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 63 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact The Lawns to confirm what's included and get a personalised quote:
An assessment under the NHS framework for Funded Nursing Care will involve a checklist being completed and sent to the NHS team, this will be reviewed by the NHS and may require for them to complete a full in person assessment. The decision of the outcome of this assessment will be communicated by the NHS and if granted NHS funded nursing care is paid weekly directly to the home and contributes to the overall weekly cost of care.
The price(s) shown are provided by the care home. Contact The Lawns for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Tours
Good to Know
Group / Owner
- Heritage Manor Ltd
- Private Owned
Person in charge
- Melanie Dawson (Registered Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages from 18 to 120
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2018
- Last Refurbishment: 2023
- Number of floors: 2
Room Information
- Single Rooms (63)
- Single Rooms with ensuite Wet Room (32)
Visiting
- Open visiting
Parking
- On site parking
The Lawns Reviews (148)
The Lawns has a Review Score of 9.9 (9.948) out of 10, based on 41 reviews in the last 2 years.
Over all time The Lawns has 148 reviews.
I wish to thank all the staff at the Lawns who were superb in looking after the welfare of my father for the past two and half years. My father was extremely grateful and I cannot praise the staff enough. My father got to know them so well and he so much enjoyed their company. We will always be...
I wish to thank all the staff at the Lawns who were superb in looking after the welfare of my father for the past two and half years. My father was extremely grateful and I cannot praise the staff enough. My father got to know them so well and he so much enjoyed their company. We will always be grateful to Mel and her team for looking after Phillip and making his life more enjoyable.
Mel
From the initial enquiry as to a vacancy for end of life care for mum, giving advice and guidance how to achieve the care, to in fact mum being made to feel comfy and welcome all of this only taking a few days. The staff were attentive to both mums needs and meeting expectations of the family, they...
From the initial enquiry as to a vacancy for end of life care for mum, giving advice and guidance how to achieve the care, to in fact mum being made to feel comfy and welcome all of this only taking a few days. The staff were attentive to both mums needs and meeting expectations of the family, they quickly became familiar with her needs that were ever changing. The staff kept family up to date as care changed. Thank you for making mums final days as comfortable as possible.
Thankyou for entrusting our team with your mums care and we are so pleased that you were all supported and comfortable. Melanie
The Lawns Nursing Home is perfect for my Mother. She's has moved from her home in Birmingham and the transition has been made very easy, helped by the brilliant Manager and Staff. She has settled and is happy in her new environment, chatting with the Carers who look after amazing well.
The Manager...
The Lawns Nursing Home is perfect for my Mother. She's has moved from her home in Birmingham and the transition has been made very easy, helped by the brilliant Manager and Staff. She has settled and is happy in her new environment, chatting with the Carers who look after amazing well.
The Manager has been a massive support to me at this difficult time and for that I will be eternally grateful.
Thanks very much for your lovely review we are so pleased you and your mum are enjoying our care. Melanie
We were fortunate enough to get our Dad a place at the Lawns for some much needed Respite care, this was all done with little notice for all involved. The Team at the Lawns made it happen and the staff were very warm & welcoming. They had an efficient caring and nursing team whom Dad grew very fond...
We were fortunate enough to get our Dad a place at the Lawns for some much needed Respite care, this was all done with little notice for all involved. The Team at the Lawns made it happen and the staff were very warm & welcoming. They had an efficient caring and nursing team whom Dad grew very fond of, we felt he was well looked after and incredibly safe in their care during this time. As family members, we were fully encouraged to be involved and informed in all decisions and we were also well looked after during dad's stay. There is a very happy content buzz about this nursing home from both residents and staff.
Thankyou for such a lovely review I will make sure the team hear your kind words. It was a pleasure to be the solution for care Mel
The respect, compassion and nursing care was outstanding and meant that we were able to spend valuable time with her during the last few months of her life.
In particular I would like to mention Issy, Becka and...
The respect, compassion and nursing care was outstanding and meant that we were able to spend valuable time with her during the last few months of her life.
In particular I would like to mention Issy, Becka and Shelley who were able to communicate with her in a way that we weren't. The way they looked after her, did her hair and sang to her during her showers was a great comfort to me and her two children.
I will always be grateful to Mel and her team for the care provided.
Many thanks for your review it is a pleasure to be the care solution and i will be pass your comments onto the team Mel
I can't thank Melanie, the manager enough for accommodating...
I can't thank Melanie, the manager enough for accommodating both our parents at such short notice and supporting us through the emotional process of transitioning from home to Nursing home, including the CHC assessment.
She is truly amazing!
My Father is frail and has many medical, nursing and care needs. The nurses and carers are excellent.
He receives monitored and reviewed individualised care, concerns are addressed and we are kept informed.
His room is light, comfortable ,clean and tidy with ample space for cherished possessions and there's always a friendly and willing person on hand with the offer of support and refreshments when needed.
Thank you all so much
Many thanks for this lovely review, i will ensure that the whole team receive your kind words. It is a pleasure to be the care solution that has made a difference to your parents. Melanie
The nursing staff, were very informative and supportive, especially during the last few days.
Everywhere was very clean,and always...
The nursing staff, were very informative and supportive, especially during the last few days.
Everywhere was very clean,and always lots of activities going on each day
Thankyou so much for allowing us to be the care solution and i will pass these lovely comments onto the team Melanie
When my husband first went into The Lawns, the staff were very...
When my husband first went into The Lawns, the staff were very keen to know as much information about him as possible, to allow them to engage and offer him appropriate activities where possible, and this proved very useful as time went on.
The staff were always very pleasant, cheerful and professional. It was apparent that the care they gave was more than the basic 'meeting the needs'. They always showed respect, dignity and great understanding to my husband, and in the final few days, they helped the whole family understand and come to terms with the situation.
Many thanks for your review and for allowing us to be the care solution for your husband.
The lawn showed our mother immense care. Every single member of staff worked tirelessly to provide the best of care and comfort. Mum spent her final six months at Th Lawns and our family will be always exceedingly grateful for the care and professionalism shown to Mum. We would recommend The Lawns...
The lawn showed our mother immense care. Every single member of staff worked tirelessly to provide the best of care and comfort. Mum spent her final six months at Th Lawns and our family will be always exceedingly grateful for the care and professionalism shown to Mum. We would recommend The Lawns wholeheartedly to anyone considering residential or nursing care.
It was our absolute pleasure to be your mothers care solution and i will pass your lovely words on to the team Melanie
I have had the opportunity over the years to have access to a number of care homes, this is the best, clean, tidy and no smells often found in other places.
I have had the opportunity over the years to have access to a number of care homes, this is the best, clean, tidy and no smells often found in other places.
Thank you so much for your lovely review it is pleasure to be the care solution Melanie
My sister in law was transferred from Hospital to The Lawns. The level of care she received was exceptional. She was always kept clean and tidy, every need was met. Room always kept spotless. Nursing, carers, occupational therapists, Management and Admin staff always ready to answer any questions...
My sister in law was transferred from Hospital to The Lawns. The level of care she received was exceptional. She was always kept clean and tidy, every need was met. Room always kept spotless. Nursing, carers, occupational therapists, Management and Admin staff always ready to answer any questions without delay. Many activities going on here which is good therapy for those wishing to partake. I would have no hesitation in recommending this care home they go above and beyond your expectations. This care home is very well run.
Many thanks for your lovely review. I will ensure that the team hear about your kind feedback
During a very difficult period for our family, The Lawns Nursing Home in Kempsey became a true sanctuary for my father over the course of three months while he was extremely unwell. The level of care, compassion, and professionalism shown by every member of staff - from carers and nurses to the...
During a very difficult period for our family, The Lawns Nursing Home in Kempsey became a true sanctuary for my father over the course of three months while he was extremely unwell. The level of care, compassion, and professionalism shown by every member of staff - from carers and nurses to the management team - was nothing short of exceptional.
From the very first day, the team treated my father with dignity, patience, and warmth. They took the time to understand his needs, communicate clearly with our family, and ensure that he was not only safe and comfortable, but genuinely cared for. Their attention to detail, responsiveness to medical issues, and consistent emotional support made an enormous difference to his well-being - and to our peace of mind.
What truly stood out was the genuine kindness and dedication that permeated every interaction. The staff went above and beyond, always with a smile and a kind word. Simply amazing people! Thankyou to you all.
Thankyou for your comprehensive review, it was a pleasure to be part of this care solution and i will ensure that the team are aware of your review.
Mum's room at The Lawns was "her home " for the last three years. Bright cheerful and surrounded by her...
Mum's room at The Lawns was "her home " for the last three years. Bright cheerful and surrounded by her own belongings we knew she was now safe and secure with excellent nursing care.
When Mum went into The Lawns she had ulcers on both of her legs - through the care she was given they became a distant memory.
The whole purpose of The Lawns community was to make the final years of her life comfortable and contented for which we have enormous gratitude. We would highly recommend this home.
You mum was such a wonderful lady to care for, thankyou for you lovely review of our care I will pass these comments the team Melanie
My father spent a few weeks at The Lawns on end of life care. The level of care he received was excellent. All staff showed a high level of empathy and professionalism throughout his stay. What this meant to the family cannot be underestimated, knowing his last days were in comfort and pain free.
My father spent a few weeks at The Lawns on end of life care. The level of care he received was excellent. All staff showed a high level of empathy and professionalism throughout his stay. What this meant to the family cannot be underestimated, knowing his last days were in comfort and pain free.
Thanks very much for your lovely review i will pass your comments to the team
Dad who is 91 has been a resident now at the Lawns for 2 years. His care is second to none. Dads dementia is slowly changing and we as a family are grateful that this is his home now where he is cared for and wonderfully fed ( the food always smells delicious) . Dad is content and above all...
Dad who is 91 has been a resident now at the Lawns for 2 years. His care is second to none. Dads dementia is slowly changing and we as a family are grateful that this is his home now where he is cared for and wonderfully fed ( the food always smells delicious) . Dad is content and above all safe. Everyone when you enter the Lawns smiles and acknowledges you and it is spotlessly clean. Thank you for looking after our dad.
Thankyou for a lovely review i will pass this onto the team as i know they will appreciate it
My mom came into The Lawns in November 2024 due to failing sight. The home and staff have bent over backwards to accommodate Mom's issues as she also has a complication called Charles Bonnett Syndrome. After 3 room moves we got a room that is perfect for Mom. All the staff, including housekeepers...
I couldn't ask for better for Mom.
Thank you for your lovely comprehensive review, I will pass your comments on to the team
From the moment Mum went to The Lawns, she looked so much more comfortable. Her room...
From the moment Mum went to The Lawns, she looked so much more comfortable. Her room was bright and cheerful, clean and tidy. Mum was treated wonderfully. All the staff showed so much care and attention to Mum, giving me and my siblings a relief knowing when we left Mum she was so well cared for. Mum was very aware of what was happening and what was going to happen. Mum was kept clean and fresh and every bit of dignity was given to her. Mum was treated with so much care and compassion, right to the end. Can't thank the manager and her wonderful staff enough, as they helped us through saying goodbye to our Mum a little easier.
Thank you so much for your lovely comprehensive review of the Lawns I will pass your comments onto the team who care for your mum, Melanie.
My 91 year old dad went into respite at The Lawns, 2 weeks ago after being fast tracked through due to another chest infection and being diagnosed as end of life. From day 1, The Lawns have provided the most incredible care and attention to dads needs. After being bed bound at home for 14 months,...
My 91 year old dad went into respite at The Lawns, 2 weeks ago after being fast tracked through due to another chest infection and being diagnosed as end of life. From day 1, The Lawns have provided the most incredible care and attention to dads needs. After being bed bound at home for 14 months, he has been able to sit in a chair with the other residents, have a shower instead of bed bath, eat meals at the dining room table and have amazing social interaction from the team of staff and residents. His room is like a hotel room. Beautifully furnished for his personal belongings, TV on the wall and everything he could possibly need. The lawns is professionally and carefully run and the team led by Mel are incredible. I havn't seen dad so happy and content for a long time and its all due to his care received by this amazing Nursing Home. Thank you.
Thank you for your lovely comprehensive review. I will pass your comments to the team.
Recently had a bereavement with the friend that I visited on a regular basis. The Lawns communicated that my friend had sadly deteriorated. On visiting she was very comfortable, pain-free and treated with the greatest dignity. I too was cared for by staff - asked if I wished for drinks or anything...
Recently had a bereavement with the friend that I visited on a regular basis. The Lawns communicated that my friend had sadly deteriorated. On visiting she was very comfortable, pain-free and treated with the greatest dignity. I too was cared for by staff - asked if I wished for drinks or anything else. Cannot fault the staff for all their kindness and support.
Thank you for your review we were all very fond of your relative and pleased you were happy with the care we provided.
My father entered The Lawns for "end of life care". The quality of the care he received from all of the staff on the nursing floor was amazing. My father was bedridden which limited what he was able to do. However, the home offered person-centered care and the staff spent time talking to him about...
My father entered The Lawns for "end of life care". The quality of the care he received from all of the staff on the nursing floor was amazing. My father was bedridden which limited what he was able to do. However, the home offered person-centered care and the staff spent time talking to him about his passions. He was always treated with kindness and he experienced a dignified and respectful end to his long life.
Your dad was an incredible man and I enjoyed our chats about Rugby and Cricket - thank you for your lovely review.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 November 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for The Lawns.
There are no upcoming events for The Lawns.
Awards / Recognitions (3)
- 04 Nov 2023Recipient: Heritage Manor Ltd
- 01 Jan 2023Recipient: Heritage Manor Ltd
- 20 Sep 2022Recipient: The Lawns
Accreditations
There are no accreditations posted yet for The Lawns.
Meet the Team (7)

I have been a registered nurse for over 40 years and the registered manager of The Lawns since January 2019.
The mission statement of Heritage Manor...
I have been a registered nurse for over 40 years and the registered manager of The Lawns since January 2019.
The mission statement of Heritage Manor is the goal for my working day, "to provide warm and friendly care in a homely environment delivered by motivated and well-trained staff to enable residents to live their best life
Most importantly, the need to enable residents to live their best lives is at the forefront of all of my strategic planning and how I manage my team.
I am most proud of Team Lawns, who strive to provide the best every day.

Sam is a Registered General Nurse, a dedicated professional with experience in Hospice Care and Nursing Home Care.
Sam is the lead clinician on the...
Sam is a Registered General Nurse, a dedicated professional with experience in Hospice Care and Nursing Home Care.
Sam is the lead clinician on the nursing unit for The Lawns and is a deputy manager who supports the day-to-day operations of the unit and the home, ensures care runs smoothly, and targets are met.
Sam provides guidance and steps in when the manager is unavailable.
Strong leadership, communication, and organisational skills are key skills for her role.

Michelle is a deputy manager who supports the day-to-day operations of the residential unit to ensure care runs smoothly and targets are met.
She...
Michelle is a deputy manager who supports the day-to-day operations of the residential unit to ensure care runs smoothly and targets are met.
She works closely with her team, providing guidance.Michelle is passionate about care and experienced in dementia care.
I volunteer for cat protection and am a beautician in my spare time.

Kevin is the creative force behind the kitchen, setting the vision, standards, and rhythm of every service.
Kevin leads the team with precision and...
Kevin is the creative force behind the kitchen, setting the vision, standards, and rhythm of every service.
Kevin leads the team with precision and passion; they are turning ingredients into experiences.
Part artist, part strategist, balancing flavour, timing, and leadership to bring a menu to life.
Menus are crafted to meet residents' likes, dislikes and passions, and the mealtime experience is at the forefront of our work.

Sarah joins the team with a wealth of administrative experience.
She is responsible for keeping the admin side of the home ticking and dealing with finance.

Jenny manages the housekeeping and laundry team and is responsible for all aspects of keeping The Lawns clean and tidy.

Kerry joined The Lawns team in 2025, bringing with her a wealth of experience working in social care and specialising in activities.
Kerry leads a...
Kerry joined The Lawns team in 2025, bringing with her a wealth of experience working in social care and specialising in activities.
Kerry leads a team who are tasked with implementing the activity programme to enable our residents to live their best lives.
The programme is crafted around residents' interests and experiences, and a little magic is added in to enable our residents to live their best life.
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