Beech House Nursing Home

Lack of "activities" at first was disapointing but new organiser now appointed.

I just wanted to let you know my son had a very good experience and the caregivers we so kind to him and listened to him as it can be quite difficult to understand him at times.The staff were always very friendly and helpful with a big smile

Thank you for making this a great experience whilst his parents were away.

During the short time that my dad was looked after in Beech House, I found every member of staff to be caring, hard working and friendly. During my dad's end of life care he was treated with dignity and respect and the nurses were compassionate and knowledgeable. My particular thanks to nurse Marie and carer Paul who went above & beyond. The facilities are clean, well maintained and nothing was too much trouble. Thankyou.

I consider myself lucky to have been sent to Beech House for rehab. The setting of the home is lovely especially the garden. The staff couldn't be more helpful & caring. They are always cheerful. The food is good and there is no pervading smell of cooking throughout the building! An enjoyable stay in the circumstances.

In December I went along on a Monday morning only to arrive just before they were to be entertained with a pantomime. I was very moved & humbled to sit and share it with all, the staff were wonderful and it was a very happy experience.

Overall very happy with the care mum is receiving. The home is very 'homely', friendly with good decorations etc. The care staff are marvellous, but feel they are always under pressure due to the number of tasks they are expected to do, the needs of the residents ever increasing + seemingly lack of staff available. Therefore bells not answered promptly no time to chat - not their fault. Activities are ok but don't always happen in line with timetable which is confusing and not always appropriate due to residents limitations!!

My mum has been a resident at this care home for almost 2 years. She is very well looked after. I visit twice a week, staff always very helpful, nothing is too much trouble. Mum is very happy and content to be a resident there.

My Aunty was in Beech House for 2 weeks respite following an operation. Whilst i the home it was her birthday, she was so pleased all the staff sang to her & made her a cake, she said that she really enjoyed her stay & would have no hesitation in staying at the home again. She said the staff were so kind & always on hand to help out.

I have visited Beech House several times in the past 10 days to see a friend. The atmosphere was welcoming (I was offered a drink on each occasion) My friend was pleased at the care she received - nothing seemed to be too much trouble for the staff who were pleasant & cheerful. Communal areas beautifully maintained. Please note - exterior woodwork gives the wrong impression of a lovely home.

I am really happy with the care my mum is receiving from Beech House Nursing Home. The staff are outstanding, and welcomed us all. Not only they look after my mum but always ask how I am doing and my dad. Mum is in a very comfortable, clean and bright room. They offer a range of activities for all the residents, and I especially enjoy hearing the Philipine music when I arrive. The staff always make time for us and have become our extended family. Thank you Beech House.

The rooms clean, well decorated and maintained overall Beech House is excellent.

The staff are always patient with my mom, even though her needs are complex. She let me write this: I am so lucky here. So many angles around me.

Beech House has been wonderful. The care and compassion shown towards my dad was lovely, and very reassuring. It's very difficult to have to put a loved one in a home, but my dad really enjoyed the company and being so well looked after. Well done to all staff.

Thank you Beech

As an ex-nurse, I feel I am in a position to make a good judgement. I have no regrets about my decision.

My mum went into Beech House on the 20th of April this year having spent seven weeks in hospital after two falls very close together, resulting in a broken humerus bone. She was very poorly and confused. Thanks to the excellent and caring staff of Beech House she has settled well. Whilst she is still far from well I take great comfort in the extremely caring environment in which Mum resides.

Made welcome on arrival. The bathroom obviously not cleaned prior to occupancy due to dead insects and cobwebs on the walls and floor. This was rectified the following day and then kept clean throughout the stay. Problem with the bathroom toilet, not flushing. Initial attempts to notify staff of problem were not passed on to management or maintenance. After the third complaint, the problem was resolved within 24 hours and the use of an alternative toilet was given. The food was varied and enjoyable. All my visitors made very welcome and the call button always answered quickly. All staff were very helpful and pleasant. Suggestions for improvements to bedroom furniture and decor and also reclining chairs or suitable height footstools.

I have been here for approximately 2 months. The staff are very kind and considerate and very professional. I feel completely safe here. Housekeeping is excellent, linen is changed regularly, fresh towels every day and laundry is collected every day. Everything is done to make us comfortable. This is my home now and I am happy to be here.

I am sorry this is so long after my husband's stay in Beech House. When you walk into Beech House, you can immediately sense the calm, homely atmosphere. You then experience all the other excellent details. Efficiency, professionalism, cleanliness and most of all the caring atmosphere.