The Old Vicarage

I'm so pleased with the variation of activities at the Vicarage. Mum is very happy here.

For visitors, parking can be a problem, the entrance to the home is very worn, large potholes could damage your car.

The staff are friendly and professional with a team leader who genuinely cares about her residents' well-being and also helps at busy times, to feed and care for the residents. My personal experience is that all the Old Vicarage staff are helpful and friendly, taking the time to chat to and reassure residents when required.

The care staff and office staff are very helpful and friendly. Nothing too much trouble. All measures were carried out with Covid regulations on every visit. Good organisation for visiting times. Made my Aunt as comfortable as possible.

During our visit, all members of staff are welcoming and helpful. Teamwork appears paramount with good leadership. My Mother always appears well cared for, her rapport with all staff clearly demonstrates that despite her Dementia she feels safe and content. As a family, we feel confident in The Old Vicarage Nursing home and members of the staff/team. Thank you.

This is a great comfort to me.

We chose the Old Vicarage for our father because it was very homely and the staff were very welcoming. They continue to provide a professional and caring service.

All staff very friendly, they all look after Dad very much and always have time to talk to him.

Overall, good standard of care. Due to staff shortages, sometimes personal care is lacking and stimulation for residents. No person is currently responsible for activities.

My nan was looked after so well. The staff were always very kind and helpful to my nan and to myself and my mum. When I visited the home, it was beautiful, clean and light, making it feel very airy. My nan was 100 while a resident and they made such an effort to make her birthday special and it was. We are really grateful for all the help and support they gave my nan and us. I would recommend this nursing home to anyone. Thank you again from myself and my mum.

Very happy with the care my daughter receives. In this home, staff are always welcoming and friendly.

Very happy.

My only observation would be a better method of communication between the home and the resident's families, ie a regular update/email/messaging system that means we don’t have to continually call and disturb the staff, but we, as relatives, have current information that is easy to access.

Mum has been cared for at The Old Vicarage for almost three years. She has been very well cared for; the staff are terrific with all the residents. It’s a very welcoming home, and I always come away happy and relieved that Mum is happy and well looked after.

When my sister was first admitted into the Old Vicarage, it was a very stressful time for all members of the family. Within a very short time, my sister had settled really well; the staff engaged with her immediately and delivered a standard of care which made us all feel confident that our sister was being cared for exactly how we wanted. The home has a lovely, friendly atmosphere, staff are always approachable, and most importantly, the residents always look happy!

This is a very professionally run care home, and even though the most challenging of recent times with Covid-19, it has been run so well. The manager has gone above and beyond to ensure the care of the residents remained the priority.

Staff and management go above and beyond their job roles for my aunt and the other residents. Not only have they made my aunt feel part of one big family, but also made me feel comfortable when visiting.

We are extremely happy with the care my auntie receives at The Old Vicarage. The staff are lovely and always go the extra mile. My auntie is happy here; I would highly recommend The Old Vicarage to anyone.

The whole family are more than happy for the care and attention my sister receives in this home. The staff are always cheerful and they make my sister smile, which means a lot to us to see her happy and settled.