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9.3 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Surecare Group
Sure Care's home aims to provide its residents with a secure, relaxed and homely environment in which their care, well being and comfort are of prime importance.

Carers will strive to preserve and maintain the dignity, individuality and privacy of all residents within a warm and caring atmosphere and in so doing will be sensitive to the resident’s ever-changing needs. Such needs may be medical/therapeutic (for physical and mental welfare), cultural, psychological, spiritual, emotional and social.

Residents are encouraged to participate in the development of their individualised Care Plans in which the involvement of family and friends may be appropriate and is greatly valued.

This will be achieved through programmes of activities designed to encourage mental alertness, self esteem and social interaction with other residents and with recognition of Sure Care's values.

All Care Staff within the Home will be appropriately qualified to deliver the highest standards of care. A continuous staff-training programme is implemented to ensure that these high standards are maintained in line with the latest developments in care practices as may be laid down in appropriate Legislation.

Surecare Group Locations (6)

 - Browse 6 Care Homes owned by Surecare Group
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Vyrnwy Nursing Home
Llansantffraid-ym-Mechain SY22 6AU 
9.8 50 reviews
Vyrnwy Nursing Home, Llansantffraid-ym-Mechain, Powys
"My mum has had the best care, all staff are empathetic, thoughtful and kind. Nothing is too much trouble and there are always lots of…"   Read all 50 reviews
  • from £1,250 / week
  • 39 Rooms
Location Type Care Home

The Vyrnwy Nursing home is a friendly home providing nursing care for elderly frail and dementia care in a homely environment. The home has a picturesque and tranquil setting beside the River ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care
Lezayre Nursing Home
100/102 Egerton Park, Rock Ferry, Birkenhead CH42 4RB 
9.6 35 reviews
Lezayre Nursing Home, Birkenhead, Merseyside
"I am very happy to see my mother in such a caring, loving home. She is so happy with everything the staff food and manager are all lovely.…"   Read all 35 reviews
  • from £1,150 / week
  • 36 Rooms
Location Type Care Home

Lezayre Nursing Home is a Victorian building with excellent features and is situated in the shipping town of Rock Ferry. Lezayre is ideally placed for visits to Birkenhead, Liverpool and Chester, ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care
The Old Vicarage
Station Road, Gobowen, Oswestry SY11 3JS 
9.5 51 reviews
The Old Vicarage, Oswestry, Shropshire
"Dad has received excellent care at the old vicarage. We are very happy with all aspects of his care. The staff are all very helpful and…"   Read all 51 reviews
  • from £1,250 / week
  • 50 Rooms
Location Type Care Home

The Old Vicarage Nursing Home is situated on the outskirts of the small village of Gobowen. The home is in close proximity to local shops, a Post Office, a Dental Surgery, the local village public ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Hafod House
Hafod Road, Ruabon, Wrexham LL14 6HF 
9.1 28 reviews
Hafod House, Wrexham, Wrexham
"I have been to visit Dad at Hafod House on many different times of the day. The staff have all always been so lovely, cheerful and in my…"   Read all 28 reviews
  • from £1,200 / week
  • 25 Rooms
Location Type Care Home

Hafod House Rest Home recently celebrated 20 years in quality care and is set in 2 1/2 acres of beautiful countryside. It is located in the NE Wales Borderlands, only minutes from the market town ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Mental Health Care
Derwent Lodge Nursing Home
197 New Ferry Road, New Ferry, Wirral CH62 1DX 
9.0 42 reviews
Derwent Lodge Nursing Home, Wirral, Merseyside
"Mum has been in the care home approx 1 year. She came from another care home that did not do nursing care. Mam's health had deteriorated…"   Read all 42 reviews
  • from £1,150 / week
  • 46 Rooms
Location Type Care Home

Derwent Lodge Nursing home offers a large communal lounge on the ground floor that has floor-to-ceiling windows providing a spectacular view of the River Mersey, looking out onto the sky line of ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Brocklehurst Nursing Home
65 Cavendish Road, Withington, Manchester M20 1JG 
8.9 31 reviews
Brocklehurst Nursing Home, Manchester, Greater Manchester
"Very welcoming, Friendly and professional staff. Management are on the ball and very approachable. Food is of a high standard. Rooms are…"   Read all 31 reviews
  • from £1,540 / week
  • 43 Rooms
Location Type Care Home

Brocklehurst, in Withington, is a homely care facility that welcomes people suffering from a number of mental and physical difficulties that are in need of a transfer into long-term care. At ... Read more

Older Person Care Younger Adult Care Permanent Care
  • Nursing Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care

Surecare Group Reviews (237)

9.3

Surecare Group has a Group Review Score of 9.3 (9.328) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Surecare Group must have a Review Score.

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Review of

Lezayre Nursing Home

from C S (Daughter of Resident) published on 13 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy to see my mother in such a caring, loving home. She is so happy with everything the staff food and manager are all lovely. Mum is bedridden now and staff talk and help her so much. Thank you to all the staff at Lezayre regards Carol.
You make my life so much better thank you.
Reply from Nicola Willett, Home Manager at Lezayre Nursing HomeThank you so much for the lovely feedback.
I am so pleased, you and Mum are happy with the care and support we provide at Lezayre. I am over the moon that we have made the transition easier for you both.
The feed back is much appreciated by all staff, Take care Nicki & Team
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Review of

Brocklehurst Nursing Home

from Tracey B (Sister-in-law of Resident) published on 12 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I feel I needed to write this since my brother in law has been in Brocklehurst the care he has recieved has been excellent. He is been there for 1 year. Before being in Brocklehurst he was always in hospitail bit for a year he has no issues and not had to be admitted to hospitail that shows that the
care he has recieved has been the best. the family are really happy
Reply from Margaret Otto, Home Manager at Brocklehurst Nursing HomeThank you so much for taking the time to share your lovely feedback about Brocklehurst. It truly means a great deal to us to hear that your brother-in-law has been so well cared for during his time with us.
I am especially pleased to read that over the past year he has remained well and has not needed to return to hospital. Supporting our residents to stay as healthy, comfortable and happy as possible is always our priority, so hearing this is very rewarding for the whole team.
Your kind words about the care, staff and overall experience will be shared with everyone here. The team work incredibly hard to create a safe, supportive and respectful environment, and feedback like yours means so much to them.
Thank you again for your kind comments and for trusting us to care for your brother-in-law. It is wonderful to know that you and your family feel happy and reassured by the care he receives.
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Review of

Lezayre Nursing Home

from Robin T (Brother of Resident) published on 4 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The main aspect of Lezayre is the high standard of care and support from the staff. It's not a new building but the staff are excellent. My sister is 88 and is very frail with dementia so her activities are highly restricted, but the staff and management do their best to improve her quality of life.
They are always available and courteous to me.
Reply from Nicola Willett, Home Manager at Lezayre Nursing HomeHi Robin, Thank you for the kind feed back, I am so happy you feel the staff at Lezayre provide a high standard of care and promote quality of life, this is very important to us as a team, providing the best possible care and support to loved ones. You are always welcome at Lezayre.
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Review of

Brocklehurst Nursing Home

from Robert D (Power of Attorney of Resident) published on 2 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very welcoming, Friendly and professional staff.
Management are on the ball and very approachable.
Food is of a high standard.
Rooms are clean and so too are the Toilets
Care staff exceptional. They check every couple of hours to ensure all is well with resident.
Facilities are good:- creative
sessions eg Art/crafts, music, exercise/Health needs are met - GP comes on a Tuesday, Opticians/Dentist available
Hairdresser comes on a Wednesday.
Reply from Margaret Otto, Home Manager at Brocklehurst Nursing HomeThank you, Robert, for taking the time to share such a detailed and thoughtful review. We are delighted to hear your kind comments about our team, facilities, and the standard of care provided at Brocklehurst. It is especially rewarding to know that our care staff's regular checks, our focus on dignity, cleanliness, and safety, and the range of activities and visiting health professionals have made a positive impression. Your feedback means a great deal to our whole team and reinforces our commitment to providing a welcoming, supportive, and high-quality environment for our residents and their families. Thank you for your trust and support.
Kind regards,
The Management Team
Brocklehurst
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Review of

Lezayre Nursing Home

from Barbara F (Daughter of Resident) published on 25 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I looked after my dad for a long time. But gradually things became more and more difficult until just before christmas we couldn't cope. Its a very painful thing letting a loved one go into care. But the kindness, understanding , compassion and support both dad and me received from all the staff
at Lezayre Nursing Home was second to none.
Sadly dad became ill and had to hospital where he passed away surrounded by love. Even though his stay was short at the home his time there is something I will not forget.
Thank you. Barbara
Reply from Rebecca Crilly, Home Manager at Lezayre Nursing HomeThank you so much for your incredibly kind and heartfelt review, Barb. It truly means a great deal to all of us here at Lezayre Nursing Home.
It was an absolute pleasure to meet both you and your dad. Even though his stay with us was short, we are very grateful to have been able to care for him and to get to know you both during that time. Your warmth and kindness towards our team did not go unnoticed and was very much appreciated.
Please remember that you are always welcome at Lezayre. Our door is always open, and you will remain a valued part of our community.
With our warmest wishes and heartfelt thanks. Nicola & Team
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Review of

The Old Vicarage

from H T (Daughter of Resident) published on 23 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad has received excellent care at the old vicarage. We are very happy with all aspects of his care. The staff are all very helpful and kind, and always consider how best to deal with my father's complex needs.
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Review of

Derwent Lodge Nursing Home

from Jayne A (Daughter of Resident) published on 11 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been in the care home approx 1 year. She came from another care home that did not do nursing care. Mam's health had deteriorated and she went into hospital. She was then told she required nursing care and moved into Derwent Lodge. In this time her health has improved. She is well cared for and
happy, all the staff I have met are lovely, very caring and nothing is a bother to them. Mam tells me how kind they are, the food is good, and she feels well cared for. Thank you to all the lovely staff for their kindness.
Reply from Nichola Dunn, Registered Manager at Derwent Lodge Nursing HomeThank you for our lovely review Jayne. Mum is a lovely lady and we are honoured to care for her.
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Review of

The Old Vicarage

from Wilfred W (Husband of Resident) published on 2 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone very helpful and kind and understanding. No problems whatsoever.
Reply from Cara Jones, Home Manager at The Old VicarageThank you for your kind feedback. Were so pleased to hear that you found everyone helpful, kind, and understanding, and that you experienced no problems at all. Your comments are greatly appreciated and will be shared with the team.
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Review of

The Old Vicarage

from D H (Friend of Resident) published on 30 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
When arriving at the home I was greeted from the member of staff who came to the door with a smile and warmth and was asked if they could be of any help after she had introduced herself to me. All the staff were friendly, the residents I saw appeared happy and well looked after. The home was decorated
ready for Christmas and my friend was excited and looking forward to celebrating Christmas with her family at the home. She was also enjoying the Christmas activities which were very varied.
Reply from Cara Jones, Home Manager at The Old VicarageThank you so much for taking the time to share your lovely feedback. Were delighted to hear that you felt warmly welcomed by our staff and that you found the home to be a happy and caring environment. Its especially nice to know that your friend is enjoying the Christmas activities and looking forward to celebrating with her family here. Your kind comments mean a great deal to our whole team and will be shared with everyone involved. Thank you again for your support.
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Review of

The Old Vicarage

from Ellie T (Daughter of Resident) published on 29 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot recommend this care home highly enough. They look after my mum, who is in her 50s and has very complex needs, with exceptional care and compassion. The staff manage her behaviours incredibly well and always ensure she receives the care and support she needs.
I was my mum's sole carer for a
long time, so handing over her care to a full-time service was absolutely heartbreaking. However, the team have made this transition so much easier than I ever thought possible. They have taken away so much stress and worry, and I have complete confidence that my mum is safe, supported, and truly cared for.
Reply from Cara Jones, Home Manager at The Old VicarageThank you so much for taking the time to share such a thoughtful and heartfelt review. It truly means a great deal to the whole team.
We know how incredibly difficult it is to entrust the care of a loved one to others, especially after being their sole carer for so long. Were really honoured that you chose us to support your mum, and were so glad weve been able to make this transition a little easier for you.
Your kind words about our teams care, compassion, and understanding of your mums complex needs are deeply appreciated. Providing a safe, supportive, and genuinely caring environment for both residents and their families is at the heart of everything we do.
Thank you again for your trust and confidenceit means more to us than we can say.
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Review of

Vyrnwy Nursing Home

from Lisa D (Daughter of Resident) published on 29 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has had the best care, all staff are empathetic, thoughtful and kind.
Nothing is too much trouble and there are always lots of busy staff.
Cleanliness is top notch, not just personal care but everything is clean!
Everything is smooth running and communication is excellent, if you can't get
someone on the phone straight away you know its because they are genuinely busy.
Peace of mind for me and my family that mum really is being well cared for, the kitchen staff are friendly and helpful too always with a smile!
Reply from Jennifer Greenwood, Home manager at Vyrnwy Nursing HomeThank you very much for your kind feedback. We are pleased to hear that you and your family have confidence in the care provided, and your comments have been shared with the team, who will greatly appreciate them.
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Review of

The Old Vicarage

from Kay W (Friend of Resident) published on 27 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Always warm friendly & welcoming upon arrival. Even though they are busy they still make time to see if everything is ok when you enter the building.
Staff are helpful and very caring. Nothing is ever too much trouble.
Manager is very approachable and never fails to acknowledge.
Food always smells
good when walking passed the kitchen & on the whole the food looks good.
Most times when visiting there appears to be singers and some form of entertainment to keep the residents occupied.
Would definitely recommend
Reply from Cara Jones, Home Manager at The Old VicarageThank you so much for taking the time to share such a lovely review. Were delighted to hear that you consistently experience a warm and welcoming atmosphere when you visit.
Our team works hard to ensure everyone feels cared for and supported, even during our busiest moments, so your kind words about the staff and management truly mean a lot. Its also wonderful to hear that youve noticed the food and the entertainment we provide to keep our residents happy and engaged.
Thank you again for your recommendation and for your continued support. We always look forward to welcoming you back.
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Review of

Vyrnwy Nursing Home

from Rebeccah C (Daughter of Resident) published on 27 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved into the Vrnwy nursing home in 2024 when it became clear that she needed 24 hour care. The care she has received at the Vrnwy has been excellent. The care team are all friendly, respectful and patient, and the nursing team have ensured that mum's health needs have been managed well. Mum particularly
enjoys the food.
The decking area is a lovely suntrap overlooking the river and is well used by residents including for growing veg.
It's been really reassuring to know that we don't have to worry about her when we're not there.
Reply from Jennifer Greenwood, Home manager at Vyrnwy Nursing HomeThank you so much for your kind feedback. Were delighted to hear that your mum is happy and well cared for, and that youve found the team supportive and reassuring. Your comments mean a great deal to our staff and will be shared with them.
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Review of

Vyrnwy Nursing Home

from Jo O (Niece of Resident) published on 27 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My uncle came to the Vyrnwy nursing home in December 24. He was in a poor state when he arrived. The wonderful staff have cared for him, respected him and made him a part of their family. We don't live locally but visit every few weeks and it's a comfort to know he is well looked after, happy and safe
when we're not there. Thank you all at Vyrnwy!
Reply from Jennifer Greenwood, Home manager at Vyrnwy Nursing HomeThank you so much for your lovely message. It truly means a lot to our whole team. We're delighted to care for your uncle and are so pleased to know you feel reassured that he is happy, safe, and well looked after. Your kind words are greatly appreciated!
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Review of

Derwent Lodge Nursing Home

from Susan W (Daughter of Resident) published on 14 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is very welcoming and the staff go out of their was to greet and make you feel comfortable.
Bedrooms are comfortable and Mum has settled in well in this new enviornment.
The manager is extremely helpful.
Reply from Nichola Dunn, Registered Manager at Derwent Lodge Nursing HomeThank you for your lovely review Susan, we all love your mum here at Derwent.
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Review of

Brocklehurst Nursing Home

from Andrea E (Daughter of Resident) published on 13 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum Kathleen E as been in brocklehurst nursing home some late September 2025 . We as a family are very impressed the way mum as come along . Staff are getting mum up and out the bed lovely dressed and washed , up sat in lounge with other residents watching telly chatting with staff and Jess . Mum
getting nails done . Then if that isn't enough of to hairdresser to have a wash and trim which is fabulous as mum looks amazing regular visit from Chropdist' . Mum loves the food very well fed plenty of fluids . The fact that you can visit mum anytime . We always go at different times and mum is always happy . The entertainment like singers coming in children singing watching films love atmosphere . They make you feel at home can't thank you all enough love Kathleen's daughter Andrea x
Reply from Margaret Otto, Home Manager at Brocklehurst Nursing HomeThank you so much for your kind review. We are delighted to hear how happy and well your mum, Kathleen, has settled with us and that you're pleased with her care, activities, food, and the homely atmosphere. Your lovely comments mean a great deal to our whole team and will be shared with staff.
Kind regards,
The Brocklehurst Nursing Home Team
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Review of

The Old Vicarage

from William J (Husband of Resident) published on 6 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been in residence in The Old Vicarage nursing home for about 18 months. She quickly settled in. She suffers with dementia and has no conversation. She does 'talk' a lot but it is not possible to understand what she is trying to say - but she does react very well to all the staff. I cannot
praise them enough for all the care they show her. She has always been interested in singing and joined choirs wherever we have lived. She really enjoys the many singing activities which the home provides.
Reply from Cara Jones, Home Manager at The Old VicarageThank you so much for taking the time to share your experience of The Old Vicarage. We are truly pleased to hear that your wife settled in quickly and that she feels comfortable and supported here.
Caring for residents living with dementia is at the heart of what we do, and it means a great deal to know that your wife responds so positively to our team. Your kind words about the staff will be shared with them, they will be very encouraged to know their care and compassion are so appreciated.
Thank you again for your thoughtful review and for trusting us with your wife's care.
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Review of

The Old Vicarage

from Christine C (Daughter of Resident) published on 17 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always have a lovely greeting from staff,very pleased with facilities,care and support
Reply from Cara Jones, Home Manager at The Old VicarageThank you so much for your lovely review of Old Vicarage Nursing Home. It really means a lot to the whole team, and we truly appreciate you taking the time to share such kind feedback.
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Review of

Derwent Lodge Nursing Home

from F D (Daughter of Resident) published on 11 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Father is currently a resident at Derwent Lodge. The staff have been incredible. They have treated him with respect and dignity, and are always smiling. The manager, Nichola, has been so attentive and has answered all of the questions I have had since my dad moved in - which has been a lot! She made
a very difficult time a lot easier on both of us. Thank you!
Reply from Nichola Dunn, Registered Manager at Derwent Lodge Nursing HomeThank you for your lovely review F D, I am so pleased you chose us to care for your lovely father :)
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Review of

Derwent Lodge Nursing Home

from Sian S (Granddaughter of Resident) published on 11 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandad stayed at Derwent from January 2025 up until he passed away August 2025 and the care he received was exceptional. My Nan and the rest of my family are so grateful to all the staff for giving my grandad the best care they could at the end of his life.
The home itself is a lovely, clean and
calm place and the staff go above and beyond so thank you
Reply from Nichola Dunn, Registered Manager at Derwent Lodge Nursing HomeHi Sian,
Thank you for your lovely review. Your Grandad was a true gent. Please send our love to your Nan and family from us all.
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Awards / Recognitions (0)

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Frequently Asked Questions about Surecare Group

Costs for care homes owned by Surecare Group

Average costs per week for care homes owned by Surecare Group by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Surecare Group, based on 6 out of 6 settings.
Type of Care Provided Average Weekly Cost
Residential Care £1,257
Residential Dementia Care £1,288
Nursing Care £1,327
Nursing Dementia Care £1,339
All Care Types £1,257
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does Surecare Group own?

Surecare Group own 6 Care Homes.

Which Surecare Group Care Homes have the highest review score?

Vyrnwy Nursing Home, Lezayre Nursing Home & The Old Vicarage have the highest review score.

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