Care Home Owned by Surecare Group in Shropshire

The staff are very caring and my mother appears to be happy with her carers, who are working to meet all of her needs. The cook is very friendly and came to apologise to my mother when the food that she'd requested was unavailable. The medical staff have been very good at keeping us informed and along

I find the staff welcoming and informative each time I visit; they are friendly, and it makes one feel special. I can see that the needs of the residents are well looked after, and they take the time to have a conversation with them. A person's needs are catered for very well. The office staff keep

The managers and staff at the Old Vicarage are fantastic and could not have done more to make the respite care stay welcoming and comfortable for my parents, even freshly redecorating a double room at short notice for them. It's been so reassuring to know that, during their stay, they have been treated

My wife has been a resident at The Old Vicarage for almost twelve months. She suffers with Alzheimer's and has settled well. I am extremely grateful to all the staff for the care she receives. She is treated with dignity and care. Nothing seems to be too much trouble. Because of distance I only manage

Staff extremely welcoming and very obliging. Amenities eg. hairdresser, nails polished very good. My sister has settled very well and appears to get on well with everyone. They have various activities, music being my sisters favourite, and this happens at various times in the month. It is a pleasure

My dad was skin and bones when he arrived at The Old Vicarage. They nursed him back to health with good food, love & attention. Not a day goes by without him laughing and smiling with the staff. The whole building is clean & kept tidy. Staff have a lovely rapport with residents & their families. There

I honestly can't speak highly enough about the nursing home - everybody is very welcoming and friendly from the moment you enter the building until you are leaving. The staff are absolutely lovely towards my mum. The care and support my mum gets is amazing from the management team and all staff. The

Excellent location and people to visit. Residents are superbly cared for. Management are brilliant. Staff are excellent. Residents rooms are fully furnished. Very clean throughout the home. Meals are excellent. They make sure the residents are safe and secure. Value for money. There are a range of activities

My dad has been a resident for just under 12 months. He has settled in really well, something I was apprehensive about. The staff are always welcoming and many go over and above to make each resident feel heard and part of what is going on.
The rooms are comfortable and we have been able to take Dad's

My mum has been at The Old Vicarage for around 6 months.
I'm writing this review because I just saw the review from the past I just wanted to say there are new owners and managers and chefs etc.
The home is fantastic. Always improving The Old Vicarage looks after my mum 100%. My mum loves it there,