Care Home Owned by Surecare Group in Greater Manchester

much and are accommodated. He is always very pleasant and should be nominated for employee of the month/year. Thank you for the excellent care you provide.

I feel he should be rewarded for all his efforts (employee of the month/year). When this staff member is in it is noticed straight away, one example is how he brings Mum's food on a tray not missing a thing. It may seem like a small thing but I never have to look for him and ask where the dessert is etc. When we ask him for something nothing is too much for him.

of the building is great and unlike other homes I've been to.
Each area has its own small lounge which makes it feel less overwhelming.
My brother feels settled and when we visit, it feels like a family.
The events put on at Christmas, Easter, Halloween parties etc. are excellent. They make such an effort and my brother enjoys them.
The only downside is the lack of activities, they have struggled to find an activities organiser and this is a real shame as they definitely need more daily activities for the residents.

has also shown improvement.

Mum has developed strong relationships with many of the staff and feels safe, secure and well cared for.
Standards of hygiene and general cleanliness have always been high throughout. The home strives to keep the morale of its residents high through interpersonal interactions and regular activities. Friends and family are always welcomed with smiles and cheerful demeanours from the staff.
I am happy to be able to recommend Brocklehurst Nursing Home to others.

her palliative care medicine. Please don't make the same mistake I did.

of her admission. Sadly she passed away there on 17/8/2024. I would not recommend this Nursing Home to anyone.

level of humour and empathy. As relatives, we were welcomed and could visit flexibly as needed. I had regular updates, especially during palliative care.
The food was really excellent and varied and there was always choice and allowances and he was fully supported and needs catered for.

family and relatives.

the staff I think they do a great job, once she said to me "they look after me very well in here" which is great and reassuring that she's getting the best care there is, I can't praise Brocklehust enough and a big thank you to you all.

everything you do to make Brocklehurst a very happy home.

visitors' chairs.

for her at Brocklehurst varied as much as can be expected. The staff are brilliant and we as visitors became close to them and were able to share honest and frank conversations about how Mum was doing. When Mum was in hospital, the staff were asking about her - and Mum was asking about the Brocklehurst staff! We couldn't have wished for a more friendly and attentive set of carers.

thanks as always.