Care Homes Owned by Surecare Group in Wrexham

Dad being in Hafod House has given me peace of mind.

I have worked in numerous homes over the years, and this is the only one I would be happy to have my relative live in.

Staff are very nice and my mother likes it here and all residents are well looked after and treated with respect.

My elderly mother, since staying at Hafod House, has been so well cared for by the lovely staff in a homely environment. Nothing is too much trouble. The food served is wholesome and healthy, which my mother really enjoys.

Hafod House is like home from home, the staff can’t do enough for you. Always on hand and make us feel so welcome no matter what time of day or evening that you call. The manager and all the staff are so helpful. Hafod House is really clean and the food is amazing. They look after Mum so well. They know what she likes and what she doesn’t.

Staff are always helpful and caring and willing to accommodate any requests. Fantastic care for patients.

Fantastic care with my Nan. Keep updated with everything and staff are amazing and look after her really well. nothing is ever too much trouble.

Lovely location, surroundings. The staff are extremely helpful and caring. The care home is lovely, fresh and well looked after. Lovely ethos Would recommend. A Really special place.

The staff are wonderful. Everyone is treated like family. i.e residents and visitors alike. The care home is in a pleasant setting, the gardens are well kept. seating arrangements outside are available to those who wish to use them. Food is nicely cooked and presented, well balanced. There are varied activities for the residents who wish to take part. What is lacking is a comfortable sitting room where guests interfere with these activities.

My mother has been part of the Hafod House community since 2019 and in this time, the care, attention, love and empathy has surpassed all expectations. To add to the home’s excellence, a refurbishment programme now affords an even more crisp and beautifully presented living environment. The living and communal areas, corridors and grounds are presented to such a high standard. As has ever been the case (and even more so now), the staff are amazing and I salute every single one of them for their dedication and genuine commitment to bettering the lives of those in their care. I have always left after my visits, full of optimism and a feeling that Hafod House is the best choice that we made and streets ahead of others that I have visited.

It’s a pleasure to go to Hafod House.

All the residents look well cared for.

Much appreciated.

Snacks and drinks were freely available throughout the day and a varied meal menu was offered. My mum actually gained 7lb while at Hafod House, which was good. I would have no hesitation in referring my mother to Hafod House in the future.

They always make visitors welcome.

I go and visit my brother and his care is fantastic. We want him to be independent and the carers are great at keeping an eye on him. As I do not drive, they give me a lift to the house from the train station. I have had a few meals and the food is lovely, the staff are great and very friendly and helpful.

The home is homely and the staff always makes you feel welcome, refreshments and privacy are always offered. Taid only came to get himself well to go back home but after a few weeks decided Hafod House was where he wanted to be. He feels safe and well looked after, the home is managed to a high standard and excellent leadership skills.

Had a friend that was a resident of this care home. Visited on many occasions and the staff were amazing, so caring and couldn't do enough to make all the residents comfortable and well looked after. The staff were so kind and welcoming, my friend was always well dressed, clean and looked immaculate. I cannot praise this care home enough. It is a homely atmosphere, the manager was very approachable and helpful and I noticed was very hands-on.

My friend that I visit is very happy here, when I visit the residents always look happy and well cared for, food looks and smells great, the staff are always polite and good interaction with the residents, the home is very homely.

Highly recommend the service at this care home, the residents are well cared for, not just as in caring but emotionally supported. All staff and management take extreme care and devotion in their job and ensure all residents are comfortable and happy. I felt a homely sense when I visited.

Caring considerate staff who cared for my father with no notice and assisted him to get back on his feet and to live independently.