Croft Care Home

My mother has been with the Croft Care Home for nearly 7 years. She has been well looked after all this time. The staff are lovely and take great care of her. I am kept informed of her well being on a regular basis. There are family entertainment events which are great to attend. All her needs are very well met. I'm very happy knowing she is well looked after and made welcome when I visit.

Outstanding care - going above and beyond to enable me to see my father online and chat. Staff are caring, professional and care for the residents. My father has lived at Croft Residential Home for 9 years and we have always been impressed with the management and care workers' commitment and dedication.

After searching through care homes for a while we decided to view The Croft. It took 5 minuites to decide this was the place for my mum. The manager gave us the guided tour and explained everything. Mum moved in on Christmas eve 2024 and was totally confused after being in and out of hospital over a short period. However since being in The Croft she has settled well and participates in ativities, eats more then she ever did and is happy with her surroundings which are now familier to her. All the staff have been superb and I cannot thank them enough for their care and understanding. Highly recommend The Croft for anyone who is looking for care for their loved ones.

We know that mum is well looked after and cared for and safe.

Thankyou, keep up the good work

Thank you so much.

My mother moved in on 15th December and the kindness and complete care she has received has been unbelievable. The staff are all amazing and nothing is too much trouble. Croft Care Home has a lovely atmosphere and my mother has said how comfortable she feels and wishes she’d moved sooner. I am extremely happy with everything associated with The Croft and would happily recommend it!

My mother moved into Croft Care Home in August 2022, after spending several weeks in hospital. Both me and my wife were a little bit worried she wouldn't want to stay, but after a few days she was praising all the staff and loved the place, even after several months she still loves the place. When we visit, we hear all about how good the food is, and how everyone is so good with her, as their paperwork claims it really is a home from home, which is a big relief, and has put our minds at rest, keep up the excellent work manager and your team.

My mother-in-law moved into the Croft Care Home last week after struggling to live alone and care for herself due to Alzheimer's. Since she has arrived at the Croft the staff have been so lovely and are always at the end of the phone if we have a query or are quick to call us back. My husband picked his mum up today to take her out and she had nothing but praise for the home and their staff and she couldn't wait to go back. In the short space of time, we have seen a real difference in her and she seems so much happier.

Mum moved to the Croft Care Home in early May 2022. I'd like to say a big thank you to the manager and all her staff for helping Mum settle in. I believe it's well run, staff always helpful and friendly.

My dad moved into this care home in July 2021 after becoming quite unwell at home and spending lots of time in hospital, and much to my delight he has instantly settled. He has no real short term memory and gets very confused, they are all so lovely there, for example, whilst on the phone to him recently (after he asked the staff to call me) he told me he was worried because he couldn't pay for his meal (I think he thought he was at a restaurant). I heard one of the lovely staff saying "don't worry it's my treat" it melted my heart. Even though Dad doesn't really know where he is, he always says the people are lovely and the food is lovely, the carers are really friendly and all the residents are happy, clean and well-groomed. I really feel like I hit the jackpot when my dad was placed here, thank you so much for making him happy again.

My father went to Croft Care Home in 2016 until 2021. In that time, he was looked after by the team at Croft with such care and compassion as if he was their own family. That is what Croft is, a big family with a lovely, homely feel. From kitchen staff (who provide fabulous meals) to management they are all wonderful, caring and professional. Placing your loved one into a care home can be an emotional ordeal and for me, to know my father was being cared for so well, made it all so much easier to go through. I will always be very grateful to Croft for making my father's final years happy.

My mum was taken into this care home for five weeks whilst I went into hospital. I can say she was very well looked after. She said the food was lovely, especially her porridge in the mornings! Everywhere was clean and all the people in there were well looked after and cared for. They had things to do and a hairdresser to make them feel good. I would not hesitate to put my mum in there again. The manager was always there to talk to if I phoned and was very understanding.

My mum has been a resident of the Croft for a couple of years. I know my mum is in a safe environment, being looked after by the caring staff. The care home manager is very approachable and communicates any issues as and when they arise. The residents have regular activities for stimulation and are encouraged to engage. Before covid, there was an open door policy allowing visits at any time. I often took mum out, which was never a problem. The residents had regular visits out too. A lot of effort went into planning other events as well. Since covid the home as been 100% safe at all times. Visits allowed as per NHS policies. It is a very testing time for the staff but they are always cheerful and passionate with all of our never-ending phone calls and window visits. As a family, we love to see the regular updates of activities on Facebook.

My mum has been in Croft Care Home for just over a year now, and it truly is a home from home; not just " a home". She is made to feel welcome and a part of everything they do, both on her good and difficult days they are kind, sensitive and attentive to her needs. As family, we are always kept in touch and their compassion and care extends well beyond the four walls, checking-in with other family members too. Mum is settled, happy, smiley and forever commenting on the "nice ladies" that are looking after her. Despite being poorly when she moved in and me and family having many worries, the Croft have been a massive part of Mum's recovery to a point she can now enjoy and have a valuable life not centred on her illnesses. I am in no doubt Mum has much more quality of life than she could have elsewhere, and the Croft feels almost a part of my extended family. I look forward to the updates, photos, calls and messages that show Mum's latest activities and achievements. 10/10, a wonderful place.

Thank you.

I have every confidence in the staff and the decisions they make for him on a day to day basis. I know that they will contact me should the need arise.

The Croft is a small home that perhaps lacks the facilities of larger places, but that is all to the good. The staff are without exception outstanding; they care for clients with compassion, dignity and a friendliness that engenders a homely atmosphere. They are approachable and willing to hear queries or suggestions from family; I always felt at ease when visiting due in no small part to the obvious enthusiasm they have for their vocation. My mother sadly died recently after almost 2-years in their care. During these dark times, I was not able to visit, but the way I was kept in touch and the way mum's end of life was handled was exemplary, it was as if they had a duty of care to me as well. I will be eternally grateful.

They try to keep him as stimulated as possible and create a happy and pleasant environment for him which is very important to us. They hold regular events and parties for everyone and the team put a lot of effort into occasions such as Halloween and Bonfire night. I would highly recommend this home.

I think the home is fantastic, the care staff are brilliant, and the home manager is very approachable, I know that I can go to the manager at any time if I have anything I want to discuss and she will sort it immediately, the activities are brilliant, I love that I can visit at any time of the day or night. The food is brilliant, and the choice is offered to all the residents, I couldn’t recommend this home enough!