Croft Residential Home is a warm, domestic-scale care home in the Stapenhill suburb of Burton-on-Trent, providing residential and specialist dementia care to up to 30 people. Rated Good by the Care Quality Commission (December 2019), Croft has built a strong local reputation for its open, welcoming culture and the deep commitment of its long-serving team.
Croft is now part of the RDCP Care Group. The sister home, The Poplars Nursing and...
Care Provided by Croft Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 30 Service Users
Dementia Care Types Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Croft Care Home for full pricing details and T&Cs.Contact Croft Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- RDCP Care
- Private Owned
Person in charge
- Jade Vince (Manager)
Local Authority / Social Services
Admission Information
- Ages 40+
Care Home Design/Build
- Purpose Built: No
Room Information
- Single Rooms (14)
- Couples/Companion Rooms (8)
Croft Care Home Reviews (25)
Croft Care Home has a Review Score of 9.5 (9.494) out of 10, based on 6 reviews in the last 2 years.
Over all time Croft Care Home has 25 reviews.
My mother has been with the Croft Care Home for nearly 7 years. She has been well looked after all this time. The staff are lovely and take great care of her. I am kept informed of her well being on a regular basis. There are family entertainment events which are great to attend. All her needs are very well met. I'm very happy knowing she is well looked after and made welcome when I visit.
Knowing that you feel kept informed and welcomed whenever you visit...
Outstanding care - going above and beyond to enable me to see my father online and chat. Staff are caring, professional and care for the residents. My father has lived at Croft Residential Home for 9 years and we have always been impressed with the management and care workers' commitment and dedication.
Thank you for taking the time to recognise the positive care at the Croft. We are so pleased you have a positive experience.
After searching through care homes for a while we decided to view The Croft. It took 5 minuites to decide this was the place for my mum. The manager gave us the guided tour and explained everything. Mum moved in on Christmas eve 2024 and was totally confused after being in and out of hospital over a short period. However since being in The Croft she has settled well and participates in ativities, eats more then she ever did and is happy with her surroundings which are now familier to her. All the staff have been superb and I cannot thank them enough for their care and understanding. Highly recommend The Croft for anyone who is looking for care for their loved ones.
Thankyou for your lovely comments. We are so pleased your Mum has settled and you are happy with how she has settled into her new home and enjoys the activities and the food The Croft provides.
Overall the family are very pleased with the care home.
Mum has struggled with leaving her own home - which I understand- and on the whole, it's been a good success.
We know that mum is well looked after and cared for and safe.
Thankyou for your review of The Croft and your experiences. We are so glad you find Mum is well cared for and safe, we do understand how difficult it is for people to leave their homes of many years and live in a new home. We hope Mum continues to settle
Thankyou, keep up the good work
Thankyou for taking the time to send such a lovely review. It is always good for relatives to share their feeling and acknowledge good care. The Manager and Staff team work hard to ensure events and celebrations in the home and that you participate in these along with your Dad. Thankyou.
Since being in The Croft care home she has recovered and put weight back on. She enjoys her life again and has settled in well.
The Managers and staff are amazing and my family can't thank them enough for the way they have made my Mom feel at home. The manager and staff keep me informed about my Mom all the time.
My Mom has a cat who she adores and The Croft welcomed my Mom's cat to live there with her, priceless!
Me and my family can relax now knowing my Mom is in excellent hands.
Thank you so much.
Thank you for your review of your experience with The Croft Care Home. We are pleased your Mother has settled and I know many people in the home have grown to love your mom's cat, it's good you are now able to relax with the knowledge Mom and her cat are being well cared for. It is always good to receive such positive acknowledgements from the Manager and the Staff Thank you.
My mother moved in on 15th December and the kindness and complete care she has received has been unbelievable. The staff are all amazing and nothing is too much trouble. Croft Care Home has a lovely atmosphere and my mother has said how comfortable she feels and wishes she’d moved sooner. I am extremely happy with everything associated with The Croft and would happily recommend it!
Many thanks for spending the time to write us a review. We are thrilled your mother and you are happy with the service we offer at the home. I will ensure this lovely review is shared with the manager and staff at the Croft.
My mother moved into Croft Care Home in August 2022, after spending several weeks in hospital. Both me and my wife were a little bit worried she wouldn't want to stay, but after a few days she was praising all the staff and loved the place, even after several months she still loves the place. When we visit, we hear all about how good the food is, and how everyone is so good with her, as their paperwork claims it really is a home from home, which is a big relief, and has put our minds at rest, keep up the excellent work manager and your team.
Many thanks for taking the time to write us a review. We are thrilled your mother is happy and comfortable at our home, the Croft. I will ensure this review is shared with the manager and staff at the home.
My mother-in-law moved into the Croft Care Home last week after struggling to live alone and care for herself due to Alzheimer's. Since she has arrived at the Croft the staff have been so lovely and are always at the end of the phone if we have a query or are quick to call us back. My husband picked his mum up today to take her out and she had nothing but praise for the home and their staff and she couldn't wait to go back. In the short space of time, we have seen a real difference in her and she seems so much happier.
Many thanks for taking the time to write us a review. We will ensure your review is shared with the manager and care staff at the Croft.
Mum moved to the Croft Care Home in early May 2022. I'd like to say a big thank you to the manager and all her staff for helping Mum settle in. I believe it's well run, staff always helpful and friendly.
Many thanks for your review. I will ensure your review is shared with the manager and staff at the Croft.
My dad moved into this care home in July 2021 after becoming quite unwell at home and spending lots of time in hospital, and much to my delight he has instantly settled. He has no real short term memory and gets very confused, they are all so lovely there, for example, whilst on the phone to him recently (after he asked the staff to call me) he told me he was worried because he couldn't pay for his meal (I think he thought he was at a restaurant). I heard one of the lovely staff saying "don't worry it's my treat" it melted my heart. Even though Dad doesn't really know where he is, he always says the people are lovely and the food is lovely, the carers are really friendly and all the residents are happy, clean and well-groomed. I really feel like I hit the jackpot when my dad was placed here, thank you so much for making him happy again.
Many thanks for giving us the time to write us a review. We are so pleased to hear your father is being well cared for by our staff team. I will ensure this lovely review is shared with the manager and all the staff team at the Croft.
My father went to Croft Care Home in 2016 until 2021. In that time, he was looked after by the team at Croft with such care and compassion as if he was their own family. That is what Croft is, a big family with a lovely, homely feel. From kitchen staff (who provide fabulous meals) to management they are all wonderful, caring and professional. Placing your loved one into a care home can be an emotional ordeal and for me, to know my father was being cared for so well, made it all so much easier to go through. I will always be very grateful to Croft for making my father's final years happy.
Thank you for spending the time to write us a review. We are really pleased that you were happy with the care and support your father received with us at The Croft. We will ensure this review is shared with the manager and all the staff.
My mum was taken into this care home for five weeks whilst I went into hospital. I can say she was very well looked after. She said the food was lovely, especially her porridge in the mornings! Everywhere was clean and all the people in there were well looked after and cared for. They had things to do and a hairdresser to make them feel good. I would not hesitate to put my mum in there again. The manager was always there to talk to if I phoned and was very understanding.
Many thanks for giving us the time to write such a wonderful review about Croft Care Home. We are so thrilled you felt your mum was well cared for whilst she stayed with us. I will ensure this review is shared with the manager and staff team at Croft. Many thanks and hope you have a lovely day.
My mum has been a resident of the Croft for a couple of years. I know my mum is in a safe environment, being looked after by the caring staff. The care home manager is very approachable and communicates any issues as and when they arise. The residents have regular activities for stimulation and are encouraged to engage. Before covid, there was an open door policy allowing visits at any time. I often took mum out, which was never a problem. The residents had regular visits out too. A lot of effort went into planning other events as well. Since covid the home as been 100% safe at all times. Visits allowed as per NHS policies. It is a very testing time for the staff but they are always cheerful and passionate with all of our never-ending phone calls and window visits. As a family, we love to see the regular updates of activities on Facebook.
Many thanks for taking the time to leave us such a positive review of your experience with our home. We will ensure this is shared with all the staff team and the manager of the home.
My mum has been in Croft Care Home for just over a year now, and it truly is a home from home; not just " a home". She is made to feel welcome and a part of everything they do, both on her good and difficult days they are kind, sensitive and attentive to her needs. As family, we are always kept in touch and their compassion and care extends well beyond the four walls, checking-in with other family members too. Mum is settled, happy, smiley and forever commenting on the "nice ladies" that are looking after her. Despite being poorly when she moved in and me and family having many worries, the Croft have been a massive part of Mum's recovery to a point she can now enjoy and have a valuable life not centred on her illnesses. I am in no doubt Mum has much more quality of life than she could have elsewhere, and the Croft feels almost a part of my extended family. I look forward to the updates, photos, calls and messages that show Mum's latest activities and achievements. 10/10, a wonderful place.
Many thanks for taking the time to complete a review of our Croft Care Home. I will ensure the positive review is shared with the manager and all the staff team.
Thank you.
Many thanks for your review of our Croft Care Home. We appreciate the time taken to complete the review for us. I will ensure the review is passed onto the manager and staff team at Croft Care Home.
I have every confidence in the staff and the decisions they make for him on a day to day basis. I know that they will contact me should the need arise.
Many thanks for your positive review. I will ensure the review is shared with the manager and all staff at Croft Care Home.
The Croft is a small home that perhaps lacks the facilities of larger places, but that is all to the good. The staff are without exception outstanding; they care for clients with compassion, dignity and a friendliness that engenders a homely atmosphere. They are approachable and willing to hear queries or suggestions from family; I always felt at ease when visiting due in no small part to the obvious enthusiasm they have for their vocation. My mother sadly died recently after almost 2-years in their care. During these dark times, I was not able to visit, but the way I was kept in touch and the way mum's end of life was handled was exemplary, it was as if they had a duty of care to me as well. I will be eternally grateful.
Many thanks for your kind words about the home at this sad time for you. We really do appreciate you taking the time to review us, especially in these difficult times.
They try to keep him as stimulated as possible and create a happy and pleasant environment for him which is very important to us. They hold regular events and parties for everyone and the team put a lot of effort into occasions such as Halloween and Bonfire night. I would highly recommend this home.
I think the home is fantastic, the care staff are brilliant, and the home manager is very approachable, I know that I can go to the manager at any time if I have anything I want to discuss and she will sort it immediately, the activities are brilliant, I love that I can visit at any time of the day or night. The food is brilliant, and the choice is offered to all the residents, I couldn’t recommend this home enough!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 11 January 2020Good
- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (1) & Events (0)
- 29 Jun 2026
When, at just 18 years old, Jade Vince began her career as a healthcare worker, she could never had known the impact her career choice would have on the lives...
There are no upcoming events for Croft Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Croft Care Home.
Meet the Team (1)
I started my journey in care at 18 years old as a Healthcare Assistant. From the beginning, I gained hands-on experience supporting residents with their daily needs and building meaningful relationships with them and their families. Over time, I’ve developed my skills and confidence, learning how to provide compassionate, person-centred care while supporting both residents and those close to them.
I was inspired to work in care because I wanted to make a positive difference in people’s lives. What I enjoy most about my role is knowing that even small actions can have a big impact—whether that’s helping someone through their day, offering comfort, or simply making them smile. It’s incredibly rewarding to be part of something that truly matters.
My key strengths include building strong relationships, being patient and compassionate, and working well as part of a team. I’m reliable, attentive, and always focused on making sure each person is treated with dignity and respect. I’m also keen to keep learning and developing my skills.
My approach is caring, respectful, and person-centred. I take the time to understand each individual’s needs, preferences, and routines so they feel comfortable and valued. I also believe in clear communication and teamwork, supporting my colleagues and keeping families informed and reassured.
A value I live by is treating everyone with kindness and respect. Outside of work, I enjoy spending time with family and friends and taking time to relax and recharge, which helps me stay positive and bring my best self to work every day.
Frequently Asked Questions about Croft Care Home
What types of Care is Croft Care Home registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Croft Care Home have?
There are 14 Single Rooms and 8 Couples/Companion Rooms.
What are the Facilities & Services at Croft Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room are some of the Facilities & Services.
How far is Croft Care Home to the centre of Burton-on-Trent?
1.5 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Croft Care Home to verify any information. View our terms and conditions. Croft Care Home has an Enhanced Service - more info.