This care home is truly excellent. The staff are so lovely and caring
Kevin C (Son of Resident)
The care throughout was of the highest quality - warm, compassionate,
Neil R (Son of Resident)
a certain nurse, on days she was extra special to me and my mom, care was above and beyond
Annis P (Daughter of Resident)
These prices are only a guideline, please contact St Joseph's Convent Nursing Home to find out the exact price for your requirements.
If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.
St Joseph's Convent Nursing Home has a Review Score of 8.6 (8.556) out of 10, based on 3 reviews in the last 2 years.
Over all time St Joseph's Convent Nursing Home has 37 reviews.
5.0 out of 5
Dear Laura, thank you for taking the time to write such a heartfelt and kind review. It does mean so much to all of the staff at the convent when we read a lovely review, knowing that we were able to bring some comfort to you as well as your loved one.
5.0 out of 5
Thank you for your very kind words, it does mean a great deal to all my staff when they receive such lovely feedback and for us to know that you felt your dear Mum was in safe hands and had been treated with respect and dignity by all the staff that cared for her. Thank you again for taking the time to write this review so soon after your loss.
5.0 out of 5
It was our pleasure to care for your mum in her final three days. I will ensure that all the staff that cared for Mum will see your very lovely words. Thank you for taking the time to let us know how happy you and your family were with the care that Mum received, it does mean a great deal to us all. Thank you.
5.0 out of 5
Thank you for your kind words; your husband was a lovely, kind and gentle man, and all my staff were very fond of him. It was our pleasure to care for him for the three years he was with us. Thank you again for taking the time to send in a review; it means a great deal to every at the convent.
5.0 out of 5
Thank you, Jane, for taking the time to leave this review. I will ensure that all the staff get to read your kind words so they know how you and your family felt about the care that they gave your Mum. It does mean so much to my staff to receive such lovely feedback. Again, thank you for your kind and thoughtful words.
5.0 out of 5
Dear Chris, thank you for your kind words; it does mean a great deal to all the staff to know that they all made a difference during this difficult time for you. It was our pleasure to care for your husband during his stay with us. Thank you again.
5.0 out of 5
Thank you, Vicki, for taking the time to write such kind words about the staff of St Joseph's at a time your family are going through so much; it really does mean a great deal to all the staff to receive such lovely feedback. Thank you again.
5.0 out of 5
Dear Ann, thank you for your kind words. We, too, are sad that Mum was not able to return to us before her passing. Mum did enjoy her time with us, with her infectious laugh and cheeky sense of humour, which all the staff members enjoyed. Our thoughts are with you.
5.0 out of 5
Dear Chris, Thank you for taking the time to complete a review. I am so pleased that you were happy with the care that your dear wife received during the time she was with us at St Joseph's Convent; it means a great deal to the staff when they receive thanks from a relative. Thank you again.
5.0 out of 5
Thank you Charlie for your very kind words, they mean such a lot to all of us at St Joseph's. It was our pleasure to look after your lovely wife, and I am very happy that you were happy with the excellent care that we were able to give to your wife during her stay with us. Again thank you for your kind words.
5.0 out of 5
It is our pleasure to care for your lovely wife. Myself and my team are so very happy that you and your family are pleased with the care that we are providing to your wife. I will ensure that the whole team read your comments. Thank you for taking the time to complete and send in a comments card; it does make a real difference to the staff. Thank you again.
5.0 out of 5
Dear Julie, thank you for your lovely words and for choosing St Joseph's Convent to care for your Mum. It was our pleasure to take care of your Mum for the short time that she was with us. It means such a lot to the staff when family members take the time to thank us, the flowers and gifts you sent were gratefully received. Thank you again from myself and my team.
3.0 out of 5
Thank you, Evelyn, for taking the time to send in a comments card. It was our pleasure to care for and support you during your time with us. We are so happy that we were able to help you feel better and give you the hope that you needed to get you back home again. I wish you all the very best and thank you again.
5.0 out of 5
Bryan, thank you for your kind words, it does mean a great deal to myself and my staff to receive feedback about how we are caring for your wife and your feedback is so positive. We are very happy that we are continuing to care for your wife so well.
5.0 out of 5
Thank you for your kind words; it does mean a great deal to myself and my team when we receive positive feedback. We are so happy that we were able to give Mum her personality back and that she became healthier and happier during her stay at St Joseph's. Again, thank you.
5.0 out of 5
Thank you for your kind, lovely words. It was a pleasure and a privilege to care for your mother during her time at St Joseph's. I will ensure that your message is passed on to all who cared for her, as I know this will mean a great deal to them.
2.0 out of 5
I am sorry that we did not meet your expectations of care for your father; whilst he was having respite care at St Joseph’s Convent Nursing Home. As a team, we strive to provide the highest level of care at all times for all of our residents. I have since spoken to my team at great length after I received your letter of complaint. Although my team felt that we did give your father the care he required, we have taken the concerns that you raised and now have a more robust pre-assessment process to ensure that we ask more searching questions regarding how the care is being delivered in the home environment. Hopefully, in gaining further detail, this will reduce the change in routine which can cause distress to new residents. I do understand that these changes won’t change your experience of St Joseph’s Convent Nursing Home however, I hope you take some reassurance that we have taken on board your feedback and can assure you that we pride ourselves in providing the highest quality of care.
5.0 out of 5
Thank you for your lovely words, it was a privilege and a pleasure to care for both your parents during the time that they spent with us. I will ensure that the team read your comments and I know it will bring them great joy and a sense of achievement, knowing that you were happy with the care and support that they gave to your parents and yourself.
5.0 out of 5
Thank you, Karen, for your lovely comments; it was a pleasure to care for your Dad throughout his stay at St Joseph's, I will pass your comments onto all the staff at St Joseph's; thank you again.
5.0 out of 5
Many thanks for your review and I am so pleased to hear Dad received good end of life care.
The Review Score of 8.6 (8.556) out of 10 for St Joseph's Convent Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Please contact us for latest vacancies.
I have been qualified as a Nurse for more than 20 years and I have a vast amount of experience in all aspects of nursing care and care home management.
My name is Sophie. I oversee the clinical side of the home, as well as being part of the management team. I'm here to support all staff, from carers to management and answer any questions anyone has. I absolutely love my job at St Joseph's, I have been here since February 2010, and I feel it's like one big family. One of my favourite parts of the job is the smile you get from a resident. It can be a quick hello, or sitting holding someone's hand, and that smile means everything. It's a privilege to be part of the St Joseph's team
Hello, I am Amy. I work supporting the nurses and my main role is to help the Managers ensure the home runs smoothly. I am the person who inducts new staff into the ethos of St Joseph's, which has and will always put residents at the top of the agenda. I have developed through the ranks and I am the type of person who will help everybody. I feel very proud to work with such caring and kind people here at St Joseph's.
Hi, my name is Nicci and I am one of the trained nurses with 17+ years of experience. As a nurse it is my role to ensure we plan and provide individualised care for our residents. Since working at St Joseph's I have become a tissue viability ambassador for nursing homes. I am really proud to work at St Josephs and alongside such a caring, skilled and compassionate team of dedicated staff.
Hello, my name is Laura and I am one of the Nursing Assistants here at St Joseph's. I have worked here since 2007 and worked my way up the ladder. My main role is to support the nurses and take good care of our residents, including basic nursing procedures. We promote dignity and respect and individualised care for each resident. Working at St Joseph's is very rewarding and I am proud to work in a skilled, compassionate and caring environment.
Hello, I am Limin Wang. I am the Housekeeping Manager. I have worked here since 2004. My role consists of inducting new staff and offering the correct training to all new starters.
We have a very good housekeeping team here at St Joseph’s with very high standards.
I am very proud to work here at St Joseph’s, we all work as one big team.
Hello, I am Sharon Walters. I am the Catering Manager. I have worked here for over 21 years and I have a lot of catering experience.
My role consists of cooking, ordering, preparing of foods and cleaning. I am very dedicated to my role and care managers.
I am very proud to work here in such a lovely workplace.
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