Oulton Abbey Care Home

Kibblestone Road, Oulton, Stone ST15 8UW
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7.9 14 Reviews
  • Oulton Abbey Care Home, Stone
Oulton Abbey Care Home provides both residential and nursing care in a bright, light and spacious home on a temporary or long term basis.

The home has 49 beds arranged over two floors and residents benefit from quiet areas to relax and beautiful gardens.

Each ensuite bedroom has been furnished to the highest quality and residents are welcome to personalise their rooms to make it as homely as possible.
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Care Provided by Oulton Abbey Care Home

Primary Care Categories

  • Older Person Care
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 49 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1270
  • Self-Funded Nursing Care: from £1380
  • RESPITE Self-Funded Residential Care: from £1270
  • RESPITE Self-Funded Nursing Care: from £1377

The fee's are subject to assessment.
The fee's include the room rate, personal or Nursing care, Laundry, Dining etc.
Hairdressing, Papers, Chiropody etc would be an additional cost

These prices are only a guideline, please contact Oulton Abbey Care Home to find out the exact price for your requirements.

Contact Oulton Abbey Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Oulton Abbey Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Owner

  • The English Benedictine Order of Oulton Abbey

Person in Charge

  • Louise Jones (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2017

Room Information

  • Single Rooms (49)
  • Single Rooms with Ensuite Wet Room (49)

Visiting

  • Visitors are welcome at all times

Parking

  • The home has 3 car parks with some disabled parking near the entrance.

Oulton Abbey Care Home Reviews (14)

7.9

Oulton Abbey Care Home has a Review Score of 7.9 (7.917) out of 10, based on 3 reviews in the last 2 years.
Over all time Oulton Abbey Care Home has 14 reviews.

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Review from Louise F (Daughter of Resident) published on 28 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother has been a resident at Oulton Abbey since May 2022 and the care she has received has been impeccable.
The care/activites/cleaning/reception staff are always caring, friendly and approachable and nothing is too much trouble.
The management/matron are always available to discuss my Mothers
care and are always caring, empathetic and helpful with any needs we may have.
I visit the home most days and often at varying times and can honestly say the quality of care is consistently good and I would recommend the home to anyone looking for care for a loved one.
Reply from Emma Thorley, General Manager at Oulton Abbey Care Home
Thank you for your 5 star review, your comments will be shared with the wider team.
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Review from M J (Brother of Resident) published on 23 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very good, considerate and compassionate care. The home is clean and well run. The menu choices require improvement but budget constraints are appreciated.
The staff are excellent and welcoming. The home is now in need of some refurbishment. More trips out would be beneficial. The most important thing,
my brother is content and happy at this home.
Reply from Emma Thorley, General Manager at Oulton Abbey Care Home
Thank you for your review and feedback, we do have an active refurbishment/decorating programme in the home which is under review. Feedback will be shared with the kitchen teams and activity teams for…read more
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Review from L P (Daughter of Resident) published on 23 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall happy with the home. Occasional issues with hearing aid charging. Staff all very caring.
Reply from Emma Thorley, General Manager at Oulton Abbey Care Home
Thank you for your review. We are actively working with the team to ensure the hearing aid is being charged consistently.
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Review from Susan J (Daughter of Resident) published on 11 January 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
Our experience has been very positive at Oulton Abbey Care Home. We are always warmly welcomed to a very pleasant, light and modern environment. All communications we have had, have been dealt with efficiently, effectively and we as family members have felt supported and well advised. Everyone in the
care home is pleasant, always willing to assist and professional. I believe our relatives could not be in a better care establishment. Our visits are an enjoyable day out that we look forward to. We have no doubt about our choice of this care facility.
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Review from Erica A (Daughter of Resident) published on 5 February 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum went to Oulton Abbey in March 2020 at the start of the lockdown. I was unable to visit and settle her in. All the staff have been wonderful in supporting her, not only physically, but also mentally during a very difficult period, and she is clearly loved by them. Nothing is too much trouble,
and I am constantly updated on her situation. This gives me total peace of mind knowing she is cared for in such a loving way. Thank you for keeping her safe during Coivd.
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Review from Lorraine W (Daughter of Resident) published on 21 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found all my communications with staff have been positive. All staff have demonstrated empathic care towards my mother.
My mother is settled and happy, she talks about activities and recreation she enjoys and for her being able to mix with others and be sociable is very important.
I highly
recommend Oulton Abbey and feel assured and confident in the high-quality care provided by the staff team.
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Review from Jenny C (Daughter of Resident) published on 25 September 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad entered Oulton Abbey Care Home from hospital: his prognosis was approx two weeks. But with the love, care and attention he received from everyone at Oulton Abbey, he regained his personality and enjoyment of life again which had not been there for some considerable time whilst in hospital. Every
member of staff was responsible for dad’s remarkable progress. The tea ladies who always made sure the family were looked after, the carers who made sure that dad was always comfortable, stimulated and happy, to the nursing staff who ensured his medical needs were met, that he was never in pain and treated any ailment effectively and efficiently.
Dad lived the last few months of his life, happy, calm and relaxed. He passed away peacefully with dignity surrounded by his family and staff members all of whom cared for him a great deal. I can never express how appreciative the family are and would recommend Oulton Abbey to anyone who has to make the difficult decision about their loved one.
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Review from M K (Daughter of Resident) published on 7 May 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Home, which is set in beautiful grounds, is bright and pleasant, with a homely and welcoming atmosphere. Staff are friendly and helpful and provide personalised care for residents. Visitors may call at any time, and are well catered for: parking provision is good and inexpensive meals are available
for those who have to travel some distance, or simply wish to eat with the resident.
I would certainly recommend it to anyone seeking a care home.
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Review from M L (Resident) published on 29 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am a resident at Oulton Abbey Care Home. I have lived in Oulton for many years. When I became unable to look after myself it was perfect that Oulton Abbey was here for me. I moved in late last year and I stay on the ground floor residential area. I have lots of friends who are able to visit me in
my room or in the Lounge. I have a room near the Chapel which I find most convenient being a devout Catholic. The staff are wonderful, they work so hard to make us all happy. Meals are lovely and always on time and snacks are offered to us regularly. You couldn't say anything other than good for this place, I love staying here.
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Review from Gerald G (Next of Kin) published on 26 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife has been a resident in residential care for 4 months. I chose this home after viewing a number of others for the welcoming atmosphere from staff and the apparent excellence of the facilities. I have been totally satisfied with the care and help given by the staff for my wife. Residents in the
residential care spend a long time there and are made to feel that it is their home. The relaxed and welcoming attitude makes both residents and visitors at home. The medical arrangements are completely up to scratch and help relatives to not feel worried or concerned about care. The open door approach means that even residents who prefer to remain in their rooms are well looked after and not left for long periods without contact or support. Visitors can call at any time. I would completely recommend Oulton Abbey to anyone looking for a care or nursing home.
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Review from Gary P (Son of Resident) published on 25 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my parents have been residents at Oulton Abbey nursing home for the last 18 months. It is a bright, modern purpose built facility with beautiful rooms and lovely communal areas and gardens. The staff are very caring and attentive at all times and also very welcoming to family members and other
visitors. I have visited several other nursing homes and can say that Oulton Abbey is the best by far. I would recommend it to anyone looking for a place in a nursing home without reservation. I also have to mention the food which is absolutely excellent.
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Review from Isobel S (Resident) published on 25 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am a resident at Oulton Abbey Care Home. I moved in at the end of the summer last year. I reside on the Residential floor in a lovely room with a view of the garden. I am looked after by a lovely team of carers. The Residential area has a Residential Supervisor who is very attentive. I always look
forward to a visit from the Home manager and Deputy for an informal chat. I attend mass daily in the Chapel within the home. I do look forward to mass on a Sunday which is held in the Beautiful Abbey. I enjoy my food at the Home - Chef is very good and caters for my every need. The domestic team are very kind to me and help me to keep my room clean and tidy. They take my laundry and bring it back in a very good time. I have a long-standing connection with Oulton Abbey and I am pleased to be a resident in such a beautiful caring home.
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Review from J A (Granddaughter of Resident) published on 7 June 2018 Submitted via Website • Report
Overall Experience 1.0 out of 5
Very little stimulation, service users left alone for long periods of time resulting in a lot of falls and injuries. A huge lack of communication with the family of residents regards to illness and injury i.e falls. Very inexperienced staff and management. In my experience, the management are very
heartless. Oulton Abbey says they specialise in dementia care but can not cope with this sort of illness unless the resident is not mobile. Would not recommend.
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Review from J S (Daughter of Resident) published on 7 June 2018 Submitted via Website • Report
Overall Experience 1.0 out of 5
Very lacking in experience and understanding of dementia care. Residents are not stimulated, which makes a depressing environment. Residents are left alone for long periods of time, resulting in falls and hospital admissions. The management do not treat concerns with the importance they require.
Reply from Charlotte King, Manager at Oulton Abbey Care Home
We feel this review is totally unjustified. We assess all potential residents prior to accepting and admitting to the care home. If the residents need change we refer to the appropriate people and…read more
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Current Review Score: 7.9 (7.917)

Overview of Review Score

The Review Score of 7.9 (7.917) out of 10 for Oulton Abbey Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 3 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.6 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.361 for Oulton Abbey Care Home is calculated as follows: ( (16 Excellents x 5) + (17 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 36 Ratings = 4.361
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.556 Points relating to the number of positive Reviews for Oulton Abbey Care Home is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 49 registered maximum number of service users is 9.8. 3 Positive Reviews ÷ 9.8 = 0.306
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

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Louise Jones

Job Title: Registered Manager Joined: 2009

Louise qualified as a Registered General Nurse in 1988. Before coming to Oulton Abbey Care Home, she had other NHS and care home experience.


She joined Oulton Abbey Care Home in 2009 as an RGN on nights and then became the Deputy Matron around 2010.
Louise then progressed to becoming the Registered Manager in 2019.

Frequently Asked Questions about Oulton Abbey Care Home

What types of Care is Oulton Abbey Care Home registered for?

Older Person Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Oulton Abbey Care Home have?

There are 49 Single Rooms.

What are the Facilities & Services at Oulton Abbey Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Lift, Wheelchair Access, Gardens, Phone Point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Oulton Abbey Care Home to the centre of Stone?

1.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Oulton Abbey Care Home to verify any information. View our terms and conditions. Oulton Abbey Care Home has an Enhanced Service - more info.