Oulton Abbey Care Home

Kibblestone Road, Oulton, Stone ST15 8UW
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9.5 21 Reviews
  • Oulton Abbey Care Home, Stone
Oulton Abbey Care Home provides both residential and nursing care in a bright, light and spacious home on a temporary or long term basis.

The home has 49 beds arranged over two floors and residents benefit from quiet areas to relax and beautiful gardens.

Each ensuite bedroom has been furnished to the highest quality and residents are welcome to personalise their rooms to make it as homely as possible.
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Care Provided by Oulton Abbey Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 49 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1270
  • Self-Funded Residential Dementia Care: from £1400
  • Self-Funded Nursing Care: from £1470
  • Self-Funded Nursing Dementia Care: from £1470
  • RESPITE Self-Funded Residential Care: from £1360
  • RESPITE Self-Funded Residential Dementia Care: from £1400
  • RESPITE Self-Funded Nursing Care: from £1470
  • RESPITE Self-Funded Nursing Dementia Care: from £1470

The fee's are subject to assessment.
The fee's include the room rate, personal or Nursing care, Laundry, Dining etc.
Hairdressing, Papers, Chiropody etc would be an additional cost

These prices are only a guideline, please contact Oulton Abbey Care Home to find out the exact price for your requirements.

Contact Oulton Abbey Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Oulton Abbey Care Home to confirm what's included and get a personalised quote:

Good to Know

Owner

  • The English Benedictine Order of Oulton Abbey
  • Voluntary / Not for Profit Owned

Person in Charge

  • Louise Jones (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2017

Room Information

  • Single Rooms (49)
  • Single Rooms with Ensuite Wet Room (49)

Visiting

  • Visitors are welcome at all times

Parking

  • The home has 3 car parks with some disabled parking near the entrance.

Oulton Abbey Care Home Reviews (21)

9.5

Oulton Abbey Care Home has a Review Score of 9.5 (9.473) out of 10, based on 10 reviews in the last 2 years.
Over all time Oulton Abbey Care Home has 21 reviews.

Overall Experience
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Review from C W (Daughter-in-law of Resident) published on 10 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mom in Law moved to live at Oulton Abbey in October 2024, she chose Oulton after trying respite on a couple of occasions and also trying another home. She has been able to personalise her room to make it more homely and the staff are always kind and helpful. She finds it excellent that there are
regular visits from the ANP from the local GP surgery who has been able to deal with minor health issues, including necessary prescriptions, without the need for a visit to the surgery. We have been able to arrange visits from optician, chiropodist & audiologist.
Everywhere is clean and well maintained, there is always a choice of food and drinks, catering for differing dietary needs. Activity staff provide a wide variety of events and activities.
Care staff are sensitive to my Mom in Laws wish for privacy and to look after herself as much as possible but give help where it is needed.
The only negative is that some rooms are a bit small but the overall care provided is excellent.
Reply from Emma Thorley, General Manager at Oulton Abbey Care HomeThank your kind comments, they will be shared with the wider team.
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Review from R J (Son of Resident) published on 30 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are caring, patient, attentive and empathetic
Reply from Emma Thorley, General Manager at Oulton Abbey Care HomeThank you for your 5 star review and kind comments. They will be shared with the wider team.
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Review from D S (Power of Attorney of Resident) published on 25 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dear 91 year old friend, for whom I have LPOA came into Oulton Abbey after a serious illness in hospital. She has to be wheeled to the toilet, could barely walk, wasn't eating and had lost a good deal of weight. She was incontinent and very low in spirits. Because of the care she has received from
the staff, she is now walking about again without a stick, is eating well, regaining weight, recovering her continence and confidence, and most importantly is happy and contented. The staff have been amazing, providing kind, compassionate, professional care for her. What a transformation. I cannot tham them enough.
Reply from Emma Thorley, General Manager at Oulton Abbey Care HomeThank you for your 5 star review and lovely comments, we will be sure to share them with the wider team.
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Review from A M (Daughter of Resident) published on 24 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum moved into Oulton Abbey Care Home in February 2024. It was a difficult decision to make after 70 years in our house. But I know I'd found the right home for my mum on finding Oulton Abbey. My mum has thrived whilst in the care of wonderful staff. Nothing is too much trouble and all her care
needs are met. Food is excellent and activities planned very carefully. I have no hesitation in recommending this home to anyone.
Reply from Emma Thorley, General Manager at Oulton Abbey Care HomeThank you very much for your 5 star review, this will be shared with the wider team.
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Review from Isobel R (Daughter of Resident) published on 12 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has spent 5 years at Oulton Abbey and has full nursing care. She is now 97 and frail. Her dementia means she no longer has understandable speech. Her care has been wonderful and the staff know her well. She is happy and cheerful. Their deep knowledge of her needs means they are quick to respond
if she has any pain or difficulties. I am 100% happy with the care she receives.
Reply from Emma Thorley, General Manager at Oulton Abbey Care HomeThank you for your lovely feedback, this will be shared with the wider team.
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Review from R C (Daughter of Resident) published on 6 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has only been in Oulton Abbey Care Home for 3 months & has settled so well. Mum loves her large en-suite room with large floor to ceiling window overlooking rooftops & fields. Mum loves her riser recliner chair in her room. Mum's favourite thing is the delicious home cooked food which she says
she cannot fault. Mum is checked on hourly 24/7/365 days. The staff are friendly, kind, caring & very well trained. In 3 months mum has gained half a stone in weight which was much needed. Mum's fluid intake has increased which again was very much needed. As her daughter & power of attorney, I cannot speak highly enough of the nurses & management team in particular. At 82 years of age, Mum is living her best life. Heartfelt thanks to all at Oulton Abbey.
Reply from Emma Thorley, General Manager at Oulton Abbey Care HomeThank you for your lovely comments and feedback, these will be shared with the wider team
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Review from Geraldine P (Daughter of Resident) published on 6 November 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has dementia and Alzcheimers disease. She has been settled from day one in the Oulton Abbey. As a very close family we are so happy to have her so well cared for.
Reply from Emma Thorley, General Manager at Oulton Abbey Care HomeThank you for your kind comments and feedback, this will be shared with the wider team.
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Review from Louise F (Daughter of Resident) published on 28 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother has been a resident at Oulton Abbey since May 2022 and the care she has received has been impeccable.
The care/activites/cleaning/reception staff are always caring, friendly and approachable and nothing is too much trouble.
The management/matron are always available to discuss my Mothers
care and are always caring, empathetic and helpful with any needs we may have.
I visit the home most days and often at varying times and can honestly say the quality of care is consistently good and I would recommend the home to anyone looking for care for a loved one.
Reply from Emma Thorley, General Manager at Oulton Abbey Care HomeThank you for your 5 star review, your comments will be shared with the wider team.
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Review from M J (Brother of Resident) published on 23 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very good, considerate and compassionate care. The home is clean and well run. The menu choices require improvement but budget constraints are appreciated.
The staff are excellent and welcoming. The home is now in need of some refurbishment. More trips out would be beneficial. The most important thing,
my brother is content and happy at this home.
Reply from Emma Thorley, General Manager at Oulton Abbey Care HomeThank you for your review and feedback, we do have an active refurbishment/decorating programme in the home which is under review. Feedback will be shared with the kitchen teams and activity teams for discussion
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Review from L P (Daughter of Resident) published on 23 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall happy with the home. Occasional issues with hearing aid charging. Staff all very caring.
Reply from Emma Thorley, General Manager at Oulton Abbey Care HomeThank you for your review. We are actively working with the team to ensure the hearing aid is being charged consistently.
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Review from Susan J (Daughter of Resident) published on 11 January 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
Our experience has been very positive at Oulton Abbey Care Home. We are always warmly welcomed to a very pleasant, light and modern environment. All communications we have had, have been dealt with efficiently, effectively and we as family members have felt supported and well advised. Everyone in the
care home is pleasant, always willing to assist and professional. I believe our relatives could not be in a better care establishment. Our visits are an enjoyable day out that we look forward to. We have no doubt about our choice of this care facility.
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Review from Erica A (Daughter of Resident) published on 5 February 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum went to Oulton Abbey in March 2020 at the start of the lockdown. I was unable to visit and settle her in. All the staff have been wonderful in supporting her, not only physically, but also mentally during a very difficult period, and she is clearly loved by them. Nothing is too much trouble,
and I am constantly updated on her situation. This gives me total peace of mind knowing she is cared for in such a loving way. Thank you for keeping her safe during Coivd.
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Review from Lorraine W (Daughter of Resident) published on 21 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found all my communications with staff have been positive. All staff have demonstrated empathic care towards my mother.
My mother is settled and happy, she talks about activities and recreation she enjoys and for her being able to mix with others and be sociable is very important.
I highly
recommend Oulton Abbey and feel assured and confident in the high-quality care provided by the staff team.
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Review from Jenny C (Daughter of Resident) published on 25 September 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad entered Oulton Abbey Care Home from hospital: his prognosis was approx two weeks. But with the love, care and attention he received from everyone at Oulton Abbey, he regained his personality and enjoyment of life again which had not been there for some considerable time whilst in hospital. Every
member of staff was responsible for dad’s remarkable progress. The tea ladies who always made sure the family were looked after, the carers who made sure that dad was always comfortable, stimulated and happy, to the nursing staff who ensured his medical needs were met, that he was never in pain and treated any ailment effectively and efficiently.
Dad lived the last few months of his life, happy, calm and relaxed. He passed away peacefully with dignity surrounded by his family and staff members all of whom cared for him a great deal. I can never express how appreciative the family are and would recommend Oulton Abbey to anyone who has to make the difficult decision about their loved one.
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Review from M K (Daughter of Resident) published on 7 May 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Home, which is set in beautiful grounds, is bright and pleasant, with a homely and welcoming atmosphere. Staff are friendly and helpful and provide personalised care for residents. Visitors may call at any time, and are well catered for: parking provision is good and inexpensive meals are available
for those who have to travel some distance, or simply wish to eat with the resident.
I would certainly recommend it to anyone seeking a care home.
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Review from M L (Resident) published on 29 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am a resident at Oulton Abbey Care Home. I have lived in Oulton for many years. When I became unable to look after myself it was perfect that Oulton Abbey was here for me. I moved in late last year and I stay on the ground floor residential area. I have lots of friends who are able to visit me in
my room or in the Lounge. I have a room near the Chapel which I find most convenient being a devout Catholic. The staff are wonderful, they work so hard to make us all happy. Meals are lovely and always on time and snacks are offered to us regularly. You couldn't say anything other than good for this place, I love staying here.
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Review from Gerald G (Next of Kin) published on 26 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife has been a resident in residential care for 4 months. I chose this home after viewing a number of others for the welcoming atmosphere from staff and the apparent excellence of the facilities. I have been totally satisfied with the care and help given by the staff for my wife. Residents in the
residential care spend a long time there and are made to feel that it is their home. The relaxed and welcoming attitude makes both residents and visitors at home. The medical arrangements are completely up to scratch and help relatives to not feel worried or concerned about care. The open door approach means that even residents who prefer to remain in their rooms are well looked after and not left for long periods without contact or support. Visitors can call at any time. I would completely recommend Oulton Abbey to anyone looking for a care or nursing home.
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Review from Gary P (Son of Resident) published on 25 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my parents have been residents at Oulton Abbey nursing home for the last 18 months. It is a bright, modern purpose built facility with beautiful rooms and lovely communal areas and gardens. The staff are very caring and attentive at all times and also very welcoming to family members and other
visitors. I have visited several other nursing homes and can say that Oulton Abbey is the best by far. I would recommend it to anyone looking for a place in a nursing home without reservation. I also have to mention the food which is absolutely excellent.
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Review from Isobel S (Resident) published on 25 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am a resident at Oulton Abbey Care Home. I moved in at the end of the summer last year. I reside on the Residential floor in a lovely room with a view of the garden. I am looked after by a lovely team of carers. The Residential area has a Residential Supervisor who is very attentive. I always look
forward to a visit from the Home manager and Deputy for an informal chat. I attend mass daily in the Chapel within the home. I do look forward to mass on a Sunday which is held in the Beautiful Abbey. I enjoy my food at the Home - Chef is very good and caters for my every need. The domestic team are very kind to me and help me to keep my room clean and tidy. They take my laundry and bring it back in a very good time. I have a long-standing connection with Oulton Abbey and I am pleased to be a resident in such a beautiful caring home.
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Review from J A (Granddaughter of Resident) published on 7 June 2018 Submitted via Website • Report
Overall Experience 1.0 out of 5
Very little stimulation, service users left alone for long periods of time resulting in a lot of falls and injuries. A huge lack of communication with the family of residents regards to illness and injury i.e falls. Very inexperienced staff and management. In my experience, the management are very
heartless. Oulton Abbey says they specialise in dementia care but can not cope with this sort of illness unless the resident is not mobile. Would not recommend.
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Current Review Score: 9.5 (9.473)

Overview of Review Score

The Review Score of 9.5 (9.473) out of 10 for Oulton Abbey Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 10 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.723 for Oulton Abbey Care Home is calculated as follows: ( (89 Excellents x 5) + (27 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 119 Ratings = 4.723
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.75 Points relating to the number of positive Reviews for Oulton Abbey Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 = 3.75
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 49 registered maximum number of service users is 9.8, which has been reached with 10 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (6)

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Emma Thorley

Job Title: General Manager Joined: 2025

I have 17 years of experience in Health and Social Care, including 9 years as a Registered Manager. I have worked in different service provisions and specialities, and commissioning.


I am a dedicated Manager and I am passionate about person-centred care and providing a high-quality service whilst achieving outcomes, adhering to guidance, legislation and best practice.


I joined Oulton Abbey Care Home in September 2025. I am focused on improving processes, driving change and providing effective leadership to the team.

Louise

Louise Jones

Job Title: Registered Manager Joined: 2009

Louise qualified as a Registered General Nurse in 1988. Before coming to Oulton Abbey Care Home, she had other NHS and care home experiences.


She joined Oulton Abbey Care Home in 2009 as an RGN on nights and then became the Deputy Matron around 2010.
Louise then progressed to becoming the Registered Manager in 2019.

Kevin

Kevin Price

Job Title: Kitchen Manager Joined: 2017

I have been a chef for 41 years now, working in some of London's top hotels when I first qualified to running my own bar/restaurant in Ironbridge, Shropshire.


I joined Oulton Abbey in the spring of 2017, and during my time here, I have been awarded Care Chef of the Year in 2019, a national competition recognising skills within the care sector.


I am passionate about food and the service I provide to ensure that residents enjoy each and every dining experience.

Sharon

Sharon Ecclestone

Job Title: Activities Co-ordinator Joined: 2021

I have been in the care sector for over 20 years and specialise in activities and enrichment. I have had the privilege of being head of department and Activity Coordinator here at Oulton Abbey for the past 5 years.


I work with a wonderful team to provide dignified, meaningful, and stimulating activities for our 49 residents daily. From tailored sessions to planning larger events involving family and the local community.


We do this to promote everyday wellbeing and support independence – something that I am truly passionate about.

Amber

Amber Allen

Job Title: Operations Administrator Joined: 2025

I have a strong background working within Charity Organisations, NHS Onboarding, Event Management, and Marketing Support. Skilled in managing day-to-day administrative functions, ensuring regulatory compliance, coordinating staff onboarding and training processes, as well as supporting senior leadership with operational planning.


I am committed to maintaining high standards and organisational excellence.

Fiona

Fiona Smith

Job Title: Finance Officer Joined: 2018

I joined Oulton Abbey Care Home in June 2018. I enjoy working at Oulton Abbey Care Home. I have 20 years of experience in finance with a proven track record in reporting financial figures, optimising financial processes, and strong expertise in forecasting.

Frequently Asked Questions about Oulton Abbey Care Home

What types of Care is Oulton Abbey Care Home registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Oulton Abbey Care Home have?

There are 49 Single Rooms.

What are the Facilities & Services at Oulton Abbey Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Lift, Wheelchair Access, Gardens, Phone Point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Oulton Abbey Care Home to the centre of Stone?

1.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Oulton Abbey Care Home to verify any information. View our terms and conditions. Oulton Abbey Care Home has an Enhanced Service - more info.