Oulton Abbey Care Home

Kibblestone Road, Oulton, Stone ST15 8UW
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9.5 21 Reviews
  • Oulton Abbey Care Home, Stone
Oulton Abbey Care Home provides both residential and nursing care in a bright, light and spacious home on a temporary or long term basis.

The home has 49 beds arranged over two floors and residents benefit from quiet areas to relax and beautiful gardens.

Each ensuite bedroom has been furnished to the highest quality and residents are welcome to personalise their rooms to make it as homely as possible.
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Care Provided by Oulton Abbey Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 49 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1270
  • Self-Funded Residential Dementia Care: from £1400
  • Self-Funded Nursing Care: from £1470
  • Self-Funded Nursing Dementia Care: from £1470
  • RESPITE Self-Funded Residential Care: from £1360
  • RESPITE Self-Funded Residential Dementia Care: from £1400
  • RESPITE Self-Funded Nursing Care: from £1470
  • RESPITE Self-Funded Nursing Dementia Care: from £1470

The fee's are subject to assessment.
The fee's include the room rate, personal or Nursing care, Laundry, Dining etc.
Hairdressing, Papers, Chiropody etc would be an additional cost

These prices are only a guideline, please contact Oulton Abbey Care Home to find out the exact price for your requirements.

Contact Oulton Abbey Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Oulton Abbey Care Home to confirm what's included and get a personalised quote:

Good to Know

Owner

  • The English Benedictine Order of Oulton Abbey
  • Voluntary / Not for Profit Owned

Person in Charge

  • Louise Jones (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2017

Room Information

  • Single Rooms (49)
  • Single Rooms with Ensuite Wet Room (49)

Visiting

  • Visitors are welcome at all times

Parking

  • The home has 3 car parks with some disabled parking near the entrance.

Oulton Abbey Care Home Reviews (21)

9.5

Oulton Abbey Care Home has a Review Score of 9.5 (9.473) out of 10, based on 10 reviews in the last 2 years.
Over all time Oulton Abbey Care Home has 21 reviews.

Overall Experience
  • 15
  • 4
  • 0
  • 0
  • 2
Date Published
  • 21
  • 10
  • 10
  • 10
  • 11
Reviewer Connection to Oulton Abbey Care Home
  • 12
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 21, showing 21-21
Review from J S (Daughter of Resident) published on 7 June 2018 Submitted via Website • Report
Overall Experience 1.0 out of 5
Very lacking in experience and understanding of dementia care. Residents are not stimulated, which makes a depressing environment. Residents are left alone for long periods of time, resulting in falls and hospital admissions. The management do not treat concerns with the importance they require.
Reply from Charlotte King, Manager at Oulton Abbey Care HomeWe feel this review is totally unjustified. We assess all potential residents prior to accepting and admitting to the care home. If the residents need change we refer to the appropriate people and then appropriate action is taken to ensure the correct level of care can be given. We feel the appropriate care was given in this case and for longer than agreed. Oulton Abbey Care Home provides excellent care with experienced staff and a warm homely environment.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.5 (9.473)

Overview of Review Score

The Review Score of 9.5 (9.473) out of 10 for Oulton Abbey Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 10 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.723 for Oulton Abbey Care Home is calculated as follows: ( (89 Excellents x 5) + (27 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 119 Ratings = 4.723
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.75 Points relating to the number of positive Reviews for Oulton Abbey Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 = 3.75
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 49 registered maximum number of service users is 9.8, which has been reached with 10 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (6)

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Emma Thorley

Job Title: General Manager Joined: 2025

I have 17 years of experience in Health and Social Care, including 9 years as a Registered Manager. I have worked in different service provisions and specialities, and commissioning.


I am a dedicated Manager and I am passionate about person-centred care and providing a high-quality service whilst achieving outcomes, adhering to guidance, legislation and best practice.


I joined Oulton Abbey Care Home in September 2025. I am focused on improving processes, driving change and providing effective leadership to the team.

Louise

Louise Jones

Job Title: Registered Manager Joined: 2009

Louise qualified as a Registered General Nurse in 1988. Before coming to Oulton Abbey Care Home, she had other NHS and care home experiences.


She joined Oulton Abbey Care Home in 2009 as an RGN on nights and then became the Deputy Matron around 2010.
Louise then progressed to becoming the Registered Manager in 2019.

Kevin

Kevin Price

Job Title: Kitchen Manager Joined: 2017

I have been a chef for 41 years now, working in some of London's top hotels when I first qualified to running my own bar/restaurant in Ironbridge, Shropshire.


I joined Oulton Abbey in the spring of 2017, and during my time here, I have been awarded Care Chef of the Year in 2019, a national competition recognising skills within the care sector.


I am passionate about food and the service I provide to ensure that residents enjoy each and every dining experience.

Sharon

Sharon Ecclestone

Job Title: Activities Co-ordinator Joined: 2021

I have been in the care sector for over 20 years and specialise in activities and enrichment. I have had the privilege of being head of department and Activity Coordinator here at Oulton Abbey for the past 5 years.


I work with a wonderful team to provide dignified, meaningful, and stimulating activities for our 49 residents daily. From tailored sessions to planning larger events involving family and the local community.


We do this to promote everyday wellbeing and support independence – something that I am truly passionate about.

Amber

Amber Allen

Job Title: Operations Administrator Joined: 2025

I have a strong background working within Charity Organisations, NHS Onboarding, Event Management, and Marketing Support. Skilled in managing day-to-day administrative functions, ensuring regulatory compliance, coordinating staff onboarding and training processes, as well as supporting senior leadership with operational planning.


I am committed to maintaining high standards and organisational excellence.

Fiona

Fiona Smith

Job Title: Finance Officer Joined: 2018

I joined Oulton Abbey Care Home in June 2018. I enjoy working at Oulton Abbey Care Home. I have 20 years of experience in finance with a proven track record in reporting financial figures, optimising financial processes, and strong expertise in forecasting.

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