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The Old Vicarage Nursing Home

751/753 High Street, Goldenhill, Stoke-on-Trent, Staffordshire ST6 5RD
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The Old Vicarage Nursing Home logo
The Old Vicarage Nursing Home, Stoke-on-Trent
The Old Vicarage Nursing Home, Stoke-on-Trent
The Old Vicarage Nursing Home, Stoke-on-Trent

The Old Vicarage Nursing Home is situated on the high street in Goldenhill, Staffordshire, to the north west of Stoke-on-Trent.

The home is registered to provide personal and nursing care to people over the age of 65 years. It provides long stay, respite care and emergency stays.

It has good road links to the M6, A34 and A50 and there is a regular bus service. The home is also conveniently close...  

Care Provided by The Old Vicarage Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 45 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1,100
  • Self-Funded Residential Dementia Care: from £1,100
  • Self-Funded Nursing Care: from £1,100
  • Self-Funded Nursing Dementia Care: from £1,100
  • RESPITE Self-Funded Residential Care: from £1,100
  • RESPITE Self-Funded Residential Dementia Care: from £1,100
  • RESPITE Self-Funded Nursing Care: from £1,100
  • RESPITE Self-Funded Nursing Dementia Care: from £1,100

all individually based on assessment

The price(s) shown are provided by the care home. Contact The Old Vicarage Nursing Home for full pricing details and T&Cs.

Contact The Old Vicarage Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Lesley Forrester (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2016

Room Information

  • Single Rooms (41)
  • Couples/Companion Rooms (2)

Visiting

  • The Home has open visiting times although residents' mealtimes are protected.

Parking

  • Parking is available on site

The Old Vicarage Nursing Home Reviews (34)

9.2

The Old Vicarage Nursing Home has a Review Score of 9.2 (9.152) out of 10, based on 8 reviews in the last 2 years. Over all time The Old Vicarage Nursing Home has 34 reviews.

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Showing 34 reviews matching selected criteria
Review from L M (Next of Kin) published on 9 August 2022 Submitted via Postal Card
Overall Experience

My Aunt has been here for two weeks and during this time she has received excellent care from the staff. Aunty says the food is excellent and the home is very clean and nothing is too much trouble for the staff when Aunty requires anything. Well organised in every way. Well done to all staff.

Reply from Lesley Forrester, Home Manager at The Old Vicarage Nursing Home

Many thanks for your kind review. We are pleased your Aunt felt cared for.

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Review from Marian D (Wife of Resident) published on 3 February 2022 Submitted via Postal Card
Overall Experience

My husband was admitted to The Old Vicarage Nursing Home for palliative care. We were taken immediately by the sweet smell as we went to review the home. It was also spotless and the staff were absolutely fantastic. I cannot say enough about it.

Reply from Lesley Forrester, Home Manager at The Old Vicarage Nursing Home

Thank you for your kind words, they are much appreciated.

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Review from Elizabeth M (Daughter of Resident) published on 28 January 2022 Submitted via Website
Overall Experience

The team provided excellent care for my elderly mother who was in the last weeks of her life. She was well cared for, kept very comfortable and spotlessly clean. We will be forever grateful for the care and compassion shown to my lovely Mum and us, her family during this sad time. The staff were lovely to my Mum and we will never forget them and what they did for us. Thank you so much.

Reply from Lesley Forrester, Home Manager at The Old Vicarage Nursing Home

On behalf of The Old Vicarage Nursing Home, I would like to thank you for your kind words. Condolences to you and your family. We are still here for you, should you need us.

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Review from T W (Daughter of Resident) published on 10 January 2022 Submitted via Postal Card
Overall Experience

Not able to get a full opinion as only allowed 30 minutes visit, due to covid. Mother was able to talk and make sense before covid so able to keep an eye and sort problems out for her, if any. She is now unable to tell me what is going on due to her illness, so I have to make observations in my short visit, which is not ideal.

Reply from Paul O'Grady, Development and Delivery Manager at The Old Vicarage Nursing Home

Thank you for your review. We are living in such dangerous times for our residents that measures we would obviously rather not have taken, are crucial. We all look forward to a safer world and getting back to the way of life we enjoyed in the home.

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Review from L T (Daughter of Resident) published on 16 December 2021 Submitted via Postal Card
Overall Experience

My mom has been happy here and I am happy with the care they provide for her. As long as Mom is kept comfortable and safe and her wishes are followed, I am happy. All the staff seem very pleasant to Mom and our family members.

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Review from Christine H (Sister of Resident) published on 9 December 2021 Submitted via Postal Card
Overall Experience
Cannot fault the standard of care.
Carers very helpful.

My sister has a lovely room and is kept comfortable.

Reply from Paul O'Grady, Development and Delivery Manager at The Old Vicarage Nursing Home

Thank you for your feedback regarding The Old Vicarage Nursing Home. Our staff team work hard to meet the individual needs of our residents.

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Review from Yvette T (Granddaughter of Resident) published on 8 July 2021 Submitted via Website
Overall Experience
It's been a very difficult time with the pandemic and to also have the added worry that my gran needed to move into a home was very stressful. She was initially in an assessment bed here but we quickly realised how well she was responding to both the care she was being given and the staff at the home that we wanted her to stay.

We as a family have a brilliant relationship with the staff, nothing is too much trouble, we are kept well informed and they not only give my gran the support she needs, they give us the support we need to know she's safe and being well cared for. They listen to the residents' needs and requirements and are quick to respond and make changes that are important to support the residents' wellbeing. The staff are like an extension of our family. We have got to know many of them since my gran became a resident and you can see by how they interact with my gran how much they care for the residents here, they do an incredible job and are very dedicated.

Reply from Paul O'Grady, Development and Delivery Manager at The Old Vicarage Nursing Home

Thank you so much for your kind words. We are incredibly proud of our staff team and how they have supported the residents through the terrible times in the last 12 months.

I will make sure that your feedback is shared with the home team and once again thank you.

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Review from Carol P (Daughter-in-law of Resident) published on 8 June 2021 Submitted via Website
Overall Experience

We have always been very happy with the care our mum has received for many years now. The staff are caring and considerate of her needs. Mum has no communication and is physically impaired but the staff have respected this and take care of her in a professional but supportive manner. We can only praise everyone, carers, cleaners, caterers and management for the way in which the care home has dealt with the pandemic. Mum was cared for throughout this awful time and we felt happy in the knowledge that she resided at The Old Vicarage, in the absence of family visits.

Reply from Pauline Aydon, Home Manager at The Old Vicarage Nursing Home

Thank you Carol for taking the time to send us such a lovely review. I will share your comments with all of our staff team. They will truly appreciate your kind words.

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Review from Stan D (Son of Resident) published on 14 April 2021 Submitted via Website
Overall Experience

Sadly due to lockdown, I have had very limited physical access to the home, although I have had a weekly WhatsApp call to my mother. Under these circumstances, it is difficult to give a definitive review, but I have given my impressions based on what I have seen and previous visits.

Reply from Pauline Aydon, Home Manager at The Old Vicarage Nursing Home
Dear Stan,
Thank you for taking the time to complete a review for our home; it is very much appreciated.
Take care.

Sincere regards.

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Review from Michelle M (Granddaughter of Resident) published on 12 January 2021 Submitted via Website
Overall Experience

Our 92 year old nan had been very ill and in and out of hospital with various illnesses last year. Due to covid, we were unable to visit Nan for such a long time, which broke her and our hearts. Nan was eventually referred to the Old Vicarage in December for rehabilitation in the hope of getting her home for Christmas, only because of the due care and attention of the manager and all of her team this was made possible. They all did go above and beyond with the care our nan received. Nan and all our family would like to take this opportunity to thank the manager and her team at the Old Vicarage for making it possible for Nan to come home where she belongs and making our Christmas. Our family can never thank you enough.

Reply from Pauline Aydon, Home Manager at The Old Vicarage Nursing Home

Dear Michelle. Thank you for your kind words which will be shared with all of our team. It was a privilege to be able to care for your nan as part of her rehabilitation and help to get her home where she so dearly wanted to be, and worked so hard herself to be able to. Best wishes from everyone here at The Old Vicarage.

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Review from Ian H (Son of Resident) published on 5 June 2020 Submitted via Website
Overall Experience

We've received a letter from the nursing home this morning asking us to leave a review, my fathers funeral is in two days. When he moved in two years ago, the home was well managed and the level of care was excellent. Despite the best efforts of a core team of care workers, who obviously care very much for the residents, in recent months the level of care they are able to provide has been compromised by the poor, in-effective management. During the current manager's tenure, the focus has shifted from being a care-centred setting to what the bottom line on the P&L report says. Staffing levels have been reduced across the board and staff turnover has increased, which in my eyes makes it almost impossible to provide a consistently high level of care. I have to remind myself that when Dad moved in the home was a completely different environment to what it is now, I'd certainly explore other options if I had to make a similar decision now.

Reply from Paul O'Grady, Development and Delivery Manager at The Old Vicarage Nursing Home

This man had very complex needs. His next of kin was his wife who loved him dearly and visited every day. The review has been written by his son who neither the home manager or myself had met and we have not heard from before. Whilst he was with us we always accommodated his wife and they shared...  

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Review from Tom (Son of Resident) published on 19 November 2018 Submitted via Website
Overall Experience

I chose the nursing home for my father because of its very good reputation in the community where I live. As secretary of the local residents association I am aware of many issues within the community should they happen, and in the case of the "Old Vicarage" I can say that I have heard only good things about the establishment.

Whilst my father resided at the home before his recent death, I can confirm that he received very good care from both management and nursing/care staff who ensured his needs were always met.

The home I found to be clean and fresh at all times, the food to be of a high standard, along with a laundry who made sure personal clothing was clean at all times.

I am sure that relatives who are looking for care for their loved ones would find the home to be of a high standard for a family member requiring nursing care.

Reply from Kulbir Kamdola, MD at The Old Vicarage Nursing Home

Thank you, Tom. We have an excellent team of staff. We do always endeavour to respect our residents’ wishes and provide the care that they need.

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Review from J K (Daughter of Resident) published on 16 October 2018 Submitted via Postal Card
Overall Experience
We were very satisfied with the care my father received when he was with you. Apart from one or two exceptions, the staff were very friendly and professional and we were always dealt with courteously.

The home seems to have been recently refurbished and is immaculate. My only criticism is that a discharge letter was not sent home with him.

Reply from Pauline Aydon, Home Manager at The Old Vicarage Nursing Home

Thank you for your lovely comments. I will share them with the rest of our team. We would not normally provide a discharge letter when a person goes home, as this would be the responsibility of the Track and Triage team and GP. That said, we will certainly look into the process to see if this is something we can contribute to in the future. Thank you.

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Review from K A (Friend of Resident) published on 17 May 2018 Submitted via Postal Card
Overall Experience
Spotlessly clean place, always bright and welcoming.
Staff seem very friendly and always willing to help with things like tea/coffee, helping resident to make phone calls on own mobile etc.

Food is excellent.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 October 2023
Overall Requires improvement
  • Caring Good
  • Effective Good
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (1)

Meet the Team (4)

Lesley Forrester Job Title: Home Manager
Lesley Forrester

I am a mental health nurse with vast experience working in the older person care sector. I am passionate about caring for older people. I enjoy working with residents, families and professionals in order to ensure our residents have the optimum care that we can provide.

The old vicarage provides a stimulating environment for our residents and I am proud to manage such a wonderful, caring and compassionate team.

Mark Edwards Job Title: Deputy Manager Joined: 2022
Mark Edwards

My name is Mark and I'm the Deputy Manager at The Old Vicarage Nursing Home

Ruth Johnson Job Title: Office Manager Joined: 2021
Ruth Johnson

My name is Ruth and I'm the office manager at The Old Vicarage Nursing Home.

Denise Job Title: Accounts Manager Joined: 2020
Denise

Hello, my name is Denise and I'm the accounts manager for The Old Vicarage Nursing Home.

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