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The home is particularly suited to individuals who require 24-hour nursing oversight alongside structured rehabilitation or long-term complex care.
Each unit is nurse-led, enabling the team to provide a high level of clinical and nursing care for interventions such as catheters, PEG feeding, and tracheostomies, alongside support for mild...
Scotia Heights supports adults living with complex needs arising from mental health, neurological, and physical health conditions, including brain injuries, dementia, and stroke.
The home is particularly suited to individuals who require 24-hour nursing oversight alongside structured rehabilitation or long-term complex care.
Each unit is nurse-led, enabling the team to provide a high level of clinical and nursing care for interventions such as catheters, PEG feeding, and tracheostomies, alongside support for mild to moderate mental health presentations and associated behaviours of concern.
The home has 60 en-suite bedrooms arranged across six small units, each with its own lounge, dining area, kitchen, and quiet spaces.
This smaller unit structure helps create a more settled and familiar environment for residents.
Communal facilities include a ‘Six Towns Tavern’ pub, activities hub, therapy room, sensory suite, and a large accessible garden designed for socialising and relaxation.
The atmosphere at Scotia Heights is calm, structured, and purposeful, promoting predictable daily routines, respectful relationships, and a safe, homely environment.
Care Provided by Scotia Heights
Primary Care Categories
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Younger Adults
Length of Stay
- Permanent Care
Care Types Provided
- Nursing Care
- Dementia Nursing Care
- For a maximum of 60 Service Users
Dementia Care Types
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Scotia Heights to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Tours
Good to Know
Group / Owner
- Exemplar Health Care Services Ltd
- Private Owned
Person in charge
- Salv Tuzze (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 18+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (60)
Visiting
- The home has an open door policy, welcoming friends and family at all times. If a meeting with the Home Manager is required, please call in advance. Meal times are protected - there will be no answer to phone calls or the door during these times. Please contact the home directly for information on these mealtimes.
Parking
- There is free parking available on site.
Scotia Heights Reviews (21)
Scotia Heights has a Review Score of 8.3 (8.279) out of 10, based on 4 reviews in the last 2 years.
Over all time Scotia Heights has 21 reviews.
My son was the 3rd person to be in this place and he has come on wonderfully, it's like home to him. The only thing that lets it all down is the front door. We have to wait 20-30 minutes to be let in. Could we please be allowed the number to the door, I have talked to quite a few people and they...
My son was the 3rd person to be in this place and he has come on wonderfully, it's like home to him. The only thing that lets it all down is the front door. We have to wait 20-30 minutes to be let in. Could we please be allowed the number to the door, I have talked to quite a few people and they all want the same. It is not fair for the staff to leave what they are doing to answer the door. Could you not put a swipe card there and we could buy a card to get in to see our family or at least the number. I hope you will help as this is a wonderful home being let down over one little thing.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 11 January 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (22) & Events (0)
- 08 Jul 2026
Exemplar Health Care has launched its latest ‘Service user engagement impact report’, showcasing how residents and families are helping to shape and improve care across its homes. The report highlights...
- 05 May 2026
Exemplar Health Care is incredibly proud of the people who make our homes places where people truly feel cared for. The annual Values Awards are a chance to recognise those...
- 16 Mar 2026
At Exemplar Health Care, supporting people to continue enjoying their hobbies and interests is an important part of daily life. For Richard, this has taken the form of a growing...
There are no upcoming events for Scotia Heights.
Awards / Recognitions (1)
- 01 Jul 2024Recipient: Exemplar Health Care Services Ltd
Accreditations
There are no accreditations posted yet for Scotia Heights.
Meet the Team (1)

Hi, I'm Salv, Home Manager at Scotia Heights care home in Stoke-on-Trent.
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