Close to Hanley Park, Westcroft provides nursing care, including dementia care. There are 18 single rooms and 5 shared rooms, a spacious dining room and an outdoor space for residents to enjoy. Residents are welcome to bring their own furniture too if preferred.
The home offers wheelchair access and a lift, as well as a minibus to take trips out as a group or independently.
The care team are experienced and...
Care Provided by Westcroft Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 28 Service Users
Dementia Care Types Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we Define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we Define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
- Self-Funded Residential Care: £1,200 - £1,300
- Self-Funded Residential Dementia Care: £1,200 - £1,350
- Self-Funded Nursing Care: £1,400 - £1,700
- Self-Funded Nursing Dementia Care: £1,400 - £1,800
- RESPITE Self-Funded Residential Care: £1,200 - £1,350
- RESPITE Self-Funded Residential Dementia Care: £1,200 - £1,350
- RESPITE Self-Funded Nursing Care: £1,400 - £1,750
- RESPITE Self-Funded Nursing Dementia Care: £1,400 - £1,750
Fees can be discussed with the management team.
Contact Westcroft Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group/Owner
- 3AB Care Ltd
- Private Owned
Person in charge
- Ketan Patel (Managing Director)
Local Authority / Social Services
Admission Information
- Mixed with both male-only and female-only unit(s)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2026
- Number of floors: 2
Room Information
- Single Rooms (18)
- Couples/Companion Rooms (5)
- Single Rooms with ensuite Wet Room (16)
- Couples/Companion Rooms with ensuite Wet Room (5)
Visiting
- Visiting can be done during the hours of 9am and 9pm. Any visiting outside these hours can be accommodated via prior agreement.
Parking
- On site parking. If full, then side streets which offer free parking close by.
Westcroft Nursing Home Reviews (27)
Westcroft Nursing Home has a Review Score of 9.9 (9.853) out of 10, based on 15 reviews in the last 2 years.
Over all time Westcroft Nursing Home has 27 reviews.
I find the staff at Westcroft very welcoming and helpful, they keep me updated and informed of my dad's well-being. My dad also likes the staff, he always has a smile on his face when they enter his room. He also says he enjoys and eats his food.
Many thanks for the review and kind comments.
Our mother has been in the care of Westcroft Nursing Home since January 2023 until May of the same. The atmosphere there is calm and the staff are so obliging, my brother and l have both agreed that the care and respect shown to her and also to us has been wonderful. Thank you to all concerned.
Thank you very much for your kind words. It means so much to all the staff here. Regards.
My Father became a resident at the home in October 2022 for nursing and palliative care. He shared a bedroom with another male resident. The bedroom and home were always clean and tidy. Carers were always attentive, if sometimes a little rushed. Alarms fitted for each bedroom, my Father was dependent on Carers for all of his needs, he was unable to walk. My Father was well looked after, and at the end of life, was treated with dignity and respect.
Regards
If you are looking for a care home for your loved one this is the place. The staff are very person-centred and dedicated to their job role. The overall package is home from home, caring, respectful and dignified at all times. My dad's last few weeks at Westcroft Nursing Home were spent in a very caring and respectful environment. I did not worry or have any concerns when he was there. At the end of his life, the staff showed compassion and respect to us all.
Hi Tracy. Many thanks for your kind words. It was a pleasure to look after your Dad. Regards to you and all the family.
The home was clean and tidy and very well equipped (air flow mattresses). Carers very empathetic always asking if anything was needed to make end of life more comfortable. Well managed.
Many thanks for completing John. Thank you for taking the time to complete.
Westcroft ticks my three boxes of caring for my wife, making sure she is comfortable, pain-free and treated with dignity. I have nothing but admiration for the professional and caring way that my wife is being looked after.
My mother was there for over two years and I cannot fault anything, from the first initial viewing giving a friendly feeling to the caring staff who were always welcoming.
I liked it that they would make sure the residents were downstairs in the lounge every day (unless they were ill), where there would be daily activities keeping them occupied, and a lovely garden which in summer is a nice change from the lounge, the staff not only knew the residents but also knew their relatives.
The food was fantastic, so much variety with a separate dining area to eat in.
From day one we were told if there was anything we weren’t happy with to mention it to the management, which I don’t actually think we had anything to mention.
I’m so pleased we chose Westcroft Nursing Home for our mother as it was so important for my father, me and my sisters we chose correctly.
If you want a caring, friendly home for your loved one you will not go wrong at Westcroft.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 March 2020- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (11) & Events (1)
- Posted: Friday 03 Jul 2026Read our July Newsletter here: https://3abcare.co.uk/wp-content/uploads/Westcroft-Newsletter.pdf
- Posted: Friday 05 Jun 2026https://www.facebook.com/people/Westcroft-Nursing-Home/100042520915800/
- Posted: Friday 05 Jun 2026Our June Newsletter is available to read here: https://3abcare.co.uk/wp-content/uploads/June-Newsletter-Westcroft.pdf
- Organiser: Westcroft Nursing HomeDate: 01 July 2026
Awards / Recognitions (1)
- Recipient: Westcroft Nursing HomeDate: Saturday 15 Jun 2024
Meet the Team (9)
Ketan is the Managing Director at Westcroft and has worked at the Home since May 2008. He enjoys playing sports in his free time and is a Manchester United fan.
Hannah joined the team in November 2024 as Deputy Manager/Clinical Lead. She came with good experience of working in Nursing Homes. Hannah was promoted to Registered Home Manager in July 2025.
Gina was our Team Leader from April 2000 to July 2025 and is also a Winner of the Stars of Social Care Awards 2024 in the category of Fabulous Frontline Leader. She was promoted to Deputy Home Manager in August 2025.
Rebecca is a Registered Nurse and has been with us since 2003.
Flo is a Registered Nurse here at Westcroft.
Ronaldo is a Registered Nurse here at Westcroft.
Roselle works as Registered Nurse here at Westcroft
Nicola is our Landry housekeeper
Melanie is our Housekeeper her at Westcroft
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