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Westcroft Nursing Home

5 Harding Road, Hanley, Stoke-on-Trent, Staffordshire ST1 3BQ
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Westcroft Nursing Home, Stoke-on-Trent
Westcroft Nursing Home, Stoke-on-Trent
Westcroft Nursing Home, Stoke-on-Trent

Close to Hanley Park, Westcroft provides nursing care, including dementia care. There are 18 single rooms and 5 shared rooms, a spacious dining room and an outdoor space for residents to enjoy. Residents are welcome to bring their own furniture too if preferred.

The home offers wheelchair access and a lift, as well as a minibus to take trips out as a group or independently.

The care team are experienced and...  

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Care Provided by Westcroft Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 28 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,200 - £1,300£1,200 - £1,350
Residential Dementia Care£1,200 - £1,350£1,200 - £1,350
Nursing Care£1,400 - £1,700£1,400 - £1,750
Nursing Dementia Care£1,400 - £1,800£1,400 - £1,750

Fees can be discussed with the management team.

Contact Westcroft Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Ketan Patel (Managing Director)

Local Authority / Social Services

Admission Information

  • Mixed with both male-only and female-only unit(s)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2026
  • Number of floors: 2

Room Information

  • Single Rooms (18)
  • Couples/Companion Rooms (5)
  • Single Rooms with ensuite Wet Room (16)
  • Couples/Companion Rooms with ensuite Wet Room (5)

Visiting

  • Visiting can be done during the hours of 9am and 9pm. Any visiting outside these hours can be accommodated via prior agreement.

Parking

  • On site parking. If full, then side streets which offer free parking close by.

Westcroft Nursing Home Reviews (31)

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9.9

Westcroft Nursing Home has a Review Score of 9.9 (9.944) out of 10, based on 18 reviews in the last 2 years. Over all time Westcroft Nursing Home has 31 reviews.

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Showing 31 reviews matching selected criteria
Review from Susan L (Daughter of Resident) published on 2 July 2024 Submitted via Website
Overall Experience

Such a beautiful clean and homely home, my dad has been there since March and he loves it there. Since going in as a resident Dad has come on loads after being very poorly, his meals are always well balanced freshly made in the kitchen no microwave meals like in some homes. There are always activities, entertainment, physio etc going on daily. The management and staff are absolutely amazing. Thank you so much for everything you do for Dad we really appreciate everyone.

Reply from Ketan Patel, Director at Westcroft Nursing Home

Thank you very much for your kind words and comments.

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Review from J C (Daughter of Resident) published on 11 March 2024 Submitted via Website
Overall Experience
Westcroft Care Home is like one big happy family.
The staff are exceptional and nothing is too much trouble.
The food is 5 star and everywhere is so very clean, there are lots of different activities run by 2 brilliant activity coordinators.
Excellent washing and ironing services.

My mum loves it here and l can rest assured she is being very well looked.

Reply from Ketan Patel, Director at Westcroft Nursing Home

Thank you for your kind words and review. Your response will be passed on to all staff.

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Review from Garry B (Son of Resident) published on 28 February 2024 Submitted via Website
Overall Experience
Like I believe the majority of children who face the challenge and worry of finally admitting that your parent's care needs cannot be met by yourself alone and that you need help. After the process of finding Westcroft and getting Dad settled in, I can truly say that he is very happy and content.
The lovely ladies and gents at Westcroft are always helpful and nothing is too much trouble for them. The home has a social media page which I find really useful to see the day's events, and if not able to visit Dad I can always see him on the page.
The home is always clean and tidy, the staff are brilliant to him, and he has always enjoyed the meals cooked for him. Communication on personal matters and health are always communicated very quickly to you.

Although not the best communicator in the world that my dad is, I believe him to be happy and content at Westcroft.

Reply from Ketan Patel, Director at Westcroft Nursing Home

Thank you very much for your kind comments made.

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Review from P E (Daughter of Resident) published on 17 August 2023 Submitted via Website
Overall Experience

Westcroft Nursing Home has a warm and welcoming atmosphere. Dad settled in well and enjoyed his stay there. The staff kept him lovely and clean and cared for him well. Dad's room was lovely and clean too. I'd just like to say a big thanks to everybody who looked after Dad whilst having a respite stay at Westcroft.

Reply from Ketan Patel, Director at Westcroft Nursing Home

Hi Penny. Many thanks for your kind comments. Best wishes.

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Review from M S (Son of Resident) published on 16 August 2023 Submitted via Postal Card
Overall Experience

I find the staff at Westcroft very welcoming and helpful, they keep me updated and informed of my dad's well-being. My dad also likes the staff, he always has a smile on his face when they enter his room. He also says he enjoys and eats his food.

Reply from Ketan Patel, Director at Westcroft Nursing Home

Many thanks for the review and kind comments.

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Review from K H (Daughter of Resident) published on 18 June 2023 Submitted via Website
Overall Experience

Our mother has been in the care of Westcroft Nursing Home since January 2023 until May of the same. The atmosphere there is calm and the staff are so obliging, my brother and l have both agreed that the care and respect shown to her and also to us has been wonderful. Thank you to all concerned.

Reply from Ketan Patel, Director at Westcroft Nursing Home

Thank you very much for your kind words. It means so much to all the staff here. Regards.

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Review from Paul B (Son of Resident) published on 9 May 2023 Submitted via Website
Overall Experience

My Father became a resident at the home in October 2022 for nursing and palliative care. He shared a bedroom with another male resident. The bedroom and home were always clean and tidy. Carers were always attentive, if sometimes a little rushed. Alarms fitted for each bedroom, my Father was dependent on Carers for all of his needs, he was unable to walk. My Father was well looked after, and at the end of life, was treated with dignity and respect.

Reply from Ketan Patel, Director at Westcroft Nursing Home
Many thanks for your kind words.

Regards

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Review from Tracy G (Daughter of Resident) published on 20 February 2023 Submitted via Postal Card
Overall Experience

If you are looking for a care home for your loved one this is the place. The staff are very person-centred and dedicated to their job role. The overall package is home from home, caring, respectful and dignified at all times. My dad's last few weeks at Westcroft Nursing Home were spent in a very caring and respectful environment. I did not worry or have any concerns when he was there. At the end of his life, the staff showed compassion and respect to us all.

Reply from Ketan Patel, Director at Westcroft Nursing Home

Hi Tracy. Many thanks for your kind words. It was a pleasure to look after your Dad. Regards to you and all the family.

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Review from John S (Son of Resident) published on 9 February 2023 Submitted via Postal Card
Overall Experience

The home was clean and tidy and very well equipped (air flow mattresses). Carers very empathetic always asking if anything was needed to make end of life more comfortable. Well managed.

Reply from Ketan Patel, Director at Westcroft Nursing Home

Many thanks for completing John. Thank you for taking the time to complete.

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Review from Gerald W (Husband of Resident) published on 12 January 2022 Submitted via Postal Card
Overall Experience

Westcroft ticks my three boxes of caring for my wife, making sure she is comfortable, pain-free and treated with dignity. I have nothing but admiration for the professional and caring way that my wife is being looked after.

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Review from Tim L (Son of Resident) published on 21 December 2021 Submitted via Website
Overall Experience
Superb care, amazing staff, friendly atmosphere.
My mother was there for over two years and I cannot fault anything, from the first initial viewing giving a friendly feeling to the caring staff who were always welcoming.
I liked it that they would make sure the residents were downstairs in the lounge every day (unless they were ill), where there would be daily activities keeping them occupied, and a lovely garden which in summer is a nice change from the lounge, the staff not only knew the residents but also knew their relatives.
The food was fantastic, so much variety with a separate dining area to eat in.
From day one we were told if there was anything we weren’t happy with to mention it to the management, which I don’t actually think we had anything to mention.
I’m so pleased we chose Westcroft Nursing Home for our mother as it was so important for my father, me and my sisters we chose correctly.

If you want a caring, friendly home for your loved one you will not go wrong at Westcroft.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 March 2020
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (13) & Events (0)

News
  • 01 Sep 2026

    Read our September Newsletter here: https://3abcare.co.uk/wp-content/uploads/Westcroft-September-Newsletter.pdf

  • 04 Aug 2026

    Read our Newsletter here: https://3abcare.co.uk/wp-content/uploads/Westcroft-Newsletter-August.pdf

  • 03 Jul 2026

    Read our July Newsletter here: https://3abcare.co.uk/wp-content/uploads/Westcroft-Newsletter.pdf

Upcoming Events

There are no upcoming events for Westcroft Nursing Home.

Awards / Recognitions (2)

Accreditations

There are no accreditations posted yet for Westcroft Nursing Home.

Meet the Team (9)

Ketan Patel
Ketan PatelJob Title:Managing DirectorJoined: 2008

Ketan is the Managing Director at Westcroft and has worked at the Home since May 2008. He enjoys playing sports in his free time and is a Manchester United fan.

Hannah Scott
Hannah ScottJob Title:Registered Home ManagerJoined: 2024

Hannah joined the team in November 2024 as Deputy Manager/Clinical Lead. She came with good experience of working in Nursing Homes. Hannah was promoted to Registered Home Manager in July 2025.

Gina Bosworth
Gina BosworthJob Title:Deputy Home ManagerJoined: 2020

Gina was our Team Leader from April 2000 to July 2025 and is also a Winner of the Stars of Social Care Awards 2024 in the category of Fabulous Frontline Leader. She was promoted to Deputy Home Manager in August 2025.

Rebecca Kadere
Rebecca KadereJob Title:Registered NurseJoined: 2003

Rebecca is a Registered Nurse and has been with us since 2003.

Florence Phiri
Florence PhiriJob Title:Registered NurseJoined: 2012

Flo is a Registered Nurse here at Westcroft.

Ronaldo Castil
Ronaldo CastilJob Title:Registered NurseJoined: 2017

Ronaldo is a Registered Nurse here at Westcroft.

Roselle Sanchez
Roselle SanchezJob Title:Registered NurseJoined: 2005

Roselle works as Registered Nurse here at Westcroft

Nicola Millward
Nicola MillwardJob Title:Laundry HousekeeperJoined: 2007

Nicola is our Landry housekeeper

Melanie Williams
Melanie WilliamsJob Title:HousekeeperJoined: 2006

Melanie is our Housekeeper her at Westcroft

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