Clifton Court

Lilbourne Road, Clifton upon Dunsmore, Rugby CV23 0BB
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9.7 27 Reviews
  • Clifton Court, Rugby
Clifton Court is an established residential and nursing care home, providing full residential and nursing accommodation with 24-hour personal care. The home has a loving, family-like environment and is located in a woodland setting with panoramic views of the surrounding countryside.

The building was originally a private mansion and still retains many of the beautiful features after being modernised to offer a high standard of living for all residents.

The home has accommodation for 41 residents and all rooms have en-suite facilities. Residents benefit from two comfortable lounges and a dining room as well as a pleasant patio area with stunning views of the countryside.
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Care Provided

Type of Service

    Nursing Home
  • For a maximum of 41 Service Users

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Please note fees are a starting fee, depending on the needs of the person.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up

Good to Know

Group/Owner

Person in charge

  • Corina Marian (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (35)
  • Couples/Companion Rooms (3)

Clifton Court Reviews (27)

9.7

Clifton Court has a Review Score of 9.7 (9.681) out of 10, based on 12 reviews in the last 2 years.
Over all time Clifton Court has 27 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Clifton Court
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Total of 27, showing 1-20
Review from Lara N (Daughter of Resident) published on 29 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Dad was admitted following a stroke. He did not want to go into a nursing home and unfortunately he did not engage with any of the activities - despite lots of gentle encouragement from staff. As a family we were very happy with the care provided - the carers were friendly, the food was good, although
the portions were too big when served in his room. My only criticism would be about facilities (which the home can do nothing about sadly!) such as the shower was upstairs and the room was quite small. Would recommend.
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Review from Mark N (Son of Resident) published on 19 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad came here as a fast track from hospital. It was the last thing we expected or where he thought he would end up. The staff in the care home have been fantastic with him and he has settled in straight away.
Reply from Jindy Hayer, Operations Director at Clifton Court

Thank you for your kind words of Clifton Court. We are so pleased to hear your Dad has settled in well.

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Review from William L (Son of Resident) published on 29 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Sadly, having experienced or been involved with more than one care and or nursing home recently, I have seen the good, the okay and the bad. Clifton Court is certainly one of the best ones I have experienced. It's clean, it's warm, it's in good condition and the food is proper, freshly prepared and
a good quality. Looking after people like my mother who needed 24-hour full nursing care is challenging for anyone and I can honestly say that every single person here did their best to accommodate her needs. Always friendly, always warm and caring. There were challenging times, but I can honestly say that the quality of care, the nursing and the management, was from the heart.
Reply from Jindy Hayer, Operations Director at Clifton Court

Thank you for your lovely review of Clifton Court Nursing Home.

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Review from Lorraine S (Daughter-in-law of Resident) published on 4 December 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
The nursing care is second to none. Our relative was so frail after hospitalisation that she was given only days to live. In 2 months, she has a stronger and healthier body thanks to a patient, pertinent feeding and care regime.
Her care is personalised daily according to her needs, whether she stays
in bed for the day, or joins in mealtimes and activities for a few hours. She describes every member of staff as kind and helpful.
Whilst the facilities and decor could be updated, the staff make us, as a family, feel that our relative is safe and in the best place for her needs.
Reply from Jindy Hayer, Operations Director at Clifton Court

Thank you for your review of Clifton Court Nursing Home.

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Review from Julie H (Daughter of Resident) published on 4 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been at Clifton Court now since May, she has now become very settled there despite a few issues.
The staff are fantastic and really care and I always feel happy that mum is being well looked after when I leave.
The nursing home is always clean and tidy and that goes for the residents too,
with clean clothes on everyday (I visit mum most days).
We have had few meetings with the manager and find her very approachable and very helpful.
I'm incredibly grateful to the home and the carers for what can be challenging work but it is always done with a smile on their faces.
Thank you.
Reply from Jindy Hayer, Operations Director at Clifton Court

Thank you for your lovely review of Clifton Court Nursing Home. We are pleased to hear your mum has since settled.

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Review from G B (Son of Resident) published on 5 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is very happy at Clifton Court and is being very well cared for. Staff are friendly and caring and the manager is amazing. We are very pleased we chose Clifton Court Care Home.
Reply from Jindy Hayer, Operations Director at Clifton Court

Thank you for your kind reviews of Clifton Court Nursing Home. Thank you for trusting us at Crosscrown.

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Review from N M (Daughter of Resident) published on 16 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been at Clifton Court for several weeks now. She has settled well and finds the staff to be helpful and pleasant. We have had a little issue but it was quickly resolved. The staff are approachable and proactive in supporting any requests we have made. We visit our mum quite frequently but go
away knowing the care is there when we are not. The staff are genuine and polite despite what challenges they deal with. We as a family are grateful for all the care and support she has received so far.
Reply from Jindy Hayer, Operations Director at Clifton Court

Thank you for your kind review of Clifton Court Nursing Home.

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Review from A L (Daughter of Resident) published on 7 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very grateful to all the staff and carers who compassionately meet my mother's needs. Whenever I visit, my mother is neatly dressed and smiling. I approached the manager at Clifton Court after a distressing period when mum's mental health and memory had deteriorated rapidly. My mother was warmly
welcomed and she seems much calmer and settled. Thank you to everyone at Clifton Court for everything they do.
Reply from Jindy Hayer, Operations Director at Clifton Court

Thank you for your very kind review of Clifton Court Nursing Home, we appreciate the difficult the time and very pleased to see your mum settled now.

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Review from R G (Son of Resident) published on 7 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Clifton Court is an excellent care home. My father is a difficult resident at the best of times. They deal with his issues very well. Food is always good and the staff are caring.
Reply from Jindy Hayer, Operations Director at Clifton Court

Thank you for your lovely review of Clifton Court Nursing Home, thank you for trusting us to care for your father.

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Review from S L (Daughter of Resident) published on 30 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are so happy with the care that my mum has received since she moved to Clifton Court. Initially she was there for respite care for a couple of weeks, but following a deterioration in her health, she now is a permanent resident. The food is top quality and the staff always look after my dad when
he visits daily. Excellent.
Reply from Jindy Hayer, Operations Director at Clifton Court

Thank you for your lovely review of Clifton Court Nursing Home, we are pleased you're happy with the care.

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Review from C Y (Son of Resident) published on 21 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our Mother has received outstanding service and dignity for exactly two years from all the staff concerned. As a family, we are very grateful and thankful for their support in what can be challenging work, at times.
Reply from Jindy Hayer, Operations Director at Clifton Court

Thank you so much for your lovely words, the team at Clifton Court will be most pleased with your feedback.

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Review from Geneane B (Daughter of Resident) published on 18 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you so much to the manager and her team for the kindness and care given to my Mum during her 11-month stay. She was treated compassionately at all times. Significant injuries caused initially by falling at her previous home, and immobility through bed sores during protracted hospital stays meant
Mum was immobile and in constant pain but the Clifton Court team took great care of her until the day she passed away.
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Review from C K (Resident) published on 7 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Found the care home very good and accommodating too. The care that was given to our father was excellent, especially in his final days. The staff are very friendly and helpful. Where the home is located in a lovely setting. They have a lovely garden.
Reply from Jindy Hayer, Registered Manager at Clifton Court

Thank you for your very kind words of our lovely care team at Clifton Court and our beautiful grounds.

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Review from Wendy D (Daughter of Resident) published on 13 March 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I highly recommend Clifton Court Care Home to any family seeking care and support at this residential home. The whole of the team are always friendly, courteous and helpful. I appreciate that I am constantly kept in touch with all things concerning my father, such as appointments and updates. I can
see on my regular visits that the home is constantly being cleaned, residents are well cared for, hydrated and appropriate foods are provided for their needs. Well done and thank you.
Reply from Nicola Hazzard, Quality Assurance Manager at Clifton Court

Thank you so much for your kind review of Clifton Court Nursing Home.

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Review from Terry H (Son of Resident) published on 6 February 2023 Submitted via Website • Report
Overall Experience 3.0 out of 5
Our late mother required end-of-life care after her time in the hospital, the family decided that Clifton Court nursing home was to be our choice.
Our experiences with the home have not been wholly positive, we do praise individual staff members and appreciate that new management has been introduced,
but we do feel that communication and nursing care requires periodic review to better encapsulate the aims of the home and expectations of relatives.
In considering your loved one for Clifton Court, do not be shy in asking questions, when will the care plan be created, when do you review the resident's needs, how often does the GP visit the patient's bedside, you are your loved one's voice!
To ensure continuity of care and compassion is at the forefront of everyone's mind, it's important that relatives engage with staff via feedback and observations, we did experience a lack of face-to-face feedback from the GP and at times access to the care home patient notes.
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Review from Jack K (Husband of Resident) published on 22 August 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
My wife, an ex-chartered physiotherapist, became a resident of Clifton Court Nursing Home after a series of accidents, originally a fall on the premises of the hospital. After a series of negative experiences, she was transferred to Clifton Court in a very poor mental state. Initially, for the first
month, her condition was problematic for the nursing home: possible transfer to a dementia specialist home. Fortunately, her state improved from a condition of being visually bedbound and difficult to control to becoming a popular resident of the home, steadily building up good relationships with the caring staff for which her family are very grateful. I ambitiously began to plan for the possible transfer of my wife to leave the nursing home and return to her home in Rugby. With goodwill from the caring staff and the care home manager, my wife is now slowly adjusting to a normal life - sometimes challenging but making progress.
Reply from Nicola Hazzard, Quality Assurance Manager at Clifton Court

Thank you for your kind words and review of Clifton Court Nursing Home.

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Review from Anne C (Daughter of Resident) published on 19 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident at Clifton Court Nursing Home since being transferred from hospital in June 2022. The care and compassion shown by all staff has been truly remarkable. I have witnessed first-hand my mum being treated with dignity and respect despite some very difficult and challenging issues
related to my mum's dementia and her behaviours. As a family, we have been welcomed and involved/included in her care planning.
I never thought I would see my mum be able to sit at a table in the lounge and become more independent with eating and drinking as during her time in hospital she had lost all of her independence and was very poorly. As a family, we will be forever thankful to the manager and all staff at Clifton Court.
Reply from Nicola Hazzard, Quality Assurance Manager at Clifton Court

Thank you so much for your kind words and review of Clifton Court Nursing Home.

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Review from Nicola P (Daughter of Resident) published on 23 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our parents have been very well cared for at Clifton Court Care Home. All the team are very friendly, kind and caring, nothing is too much trouble. The manager has guided us through some difficult times. We will be forever grateful for her caring and supportive approach. We would highly recommend Clifton
Court.
Reply from Nicola Hazzard, Quality Assurance Manager at Clifton Court

Thank you for your kind words and review and recommendation of Clifton Court Nursing Home.

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Review from Christine J (Daughter of Resident) published on 19 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Clifton Court Nursing Home has taken such care since the day my mum was admitted from hospital. She was very poorly when she first arrived and has made leaps and bounds over the ten months she has been a resident. The nursing staff and carers have devoted themselves to my mum and their relationship
has been at the heart of her care and happiness which has added to her progress. Thank you all! Especially the ma\nager!
Reply from Nicola Hazzard, Quality Assurance Manager at Clifton Court

Thank you for your kind review for Clifton Court Nursing Home.

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Review from A H (Daughter of Resident) published on 9 June 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mum has not been at Clifton Court, Rugby for very long, 3 months. When she arrived her behaviour was very challenging but the staff there were excellent in the way they looked after my mum. They were very kind and things went at my mum's pace. She has settled a bit now but some days are still difficult
and I have to say from what I have seen the staff have been great. It is early days but so far I am pleased with the care my mum is receiving.
Reply from Mia Nistor, HR Learning & Development Manager at Clifton Court

Thank you for your kind words and review of Clifton Court.

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Current Review Score: 9.7 (9.681)

Overview of Review Score

The Review Score of 9.7 (9.681) out of 10 for Clifton Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 12 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.681 for Clifton Court is calculated as follows: ( (103 Excellents x 5) + (23 Goods x 4) + (7 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 135 Ratings = 4.681
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Clifton Court is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2, which has been reached with 12 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Jul 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Clifton Court

What types of Care is Clifton Court registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Clifton Court have?

There are 35 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Clifton Court?

Own Furniture if required, Pet Friendly (or by arrangement), Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Clifton Court to the centre of Rugby?

2.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Clifton Court to verify any information. View our terms and conditions. Clifton Court has an Enhanced Service - more info.