Clifton Court

Lilbourne Road, Clifton upon Dunsmore, Rugby CV23 0BB
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9.7 27 Reviews
  • Clifton Court, Rugby
Clifton Court is an established residential and nursing care home, providing full residential and nursing accommodation with 24-hour personal care. The home has a loving, family-like environment and is located in a woodland setting with panoramic views of the surrounding countryside.

The building was originally a private mansion and still retains many of the beautiful features after being modernised to offer a high standard of living for all residents.

The home has accommodation for 41 residents and all rooms have en-suite facilities. Residents benefit from two comfortable lounges and a dining room as well as a pleasant patio area with stunning views of the countryside.
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Care Provided

Type of Service

    Nursing Home
  • For a maximum of 41 Service Users

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Please note fees are a starting fee, depending on the needs of the person.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up

Good to Know

Group/Owner

Person in charge

  • Corina Marian (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (35)
  • Couples/Companion Rooms (3)

Clifton Court Reviews (27)

9.7

Clifton Court has a Review Score of 9.7 (9.681) out of 10, based on 12 reviews in the last 2 years.
Over all time Clifton Court has 27 reviews.

Overall Experience
  • 20
  • 6
  • 1
  • 0
  • 0
Date Published
  • 27
  • 1
  • 10
  • 12
  • 15
Reviewer Connection to Clifton Court
  • 12
  • 8
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 27, showing 21-27
Review from Ian S (Son of Resident) published on 24 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment he arrived, my father felt welcomed and wanted, all the staff, and I do mean all the staff, were so friendly, helpful and so kind-hearted. The rooms are big with their own bathroom, beautiful views, clean and today, tv, amazing place. The food is also amazing. 100% recommend this home,
amazing.
Reply from Nicola Hazzard, Quality Assurance Manager at Clifton Court

Thank you so much for your kind words and review of Clifton Court Nursing Home.

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Review from Rosemarie K (Respite Resident) published on 27 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It's been a great pleasure in staying at this home.
I wanted for nothing.
From the day I arrived there I felt welcome.
I would recommend it to anyone.
Reply from Mia Nistor, HR Learning & Development Manager at Clifton Court

Thank you for your kind words and review of Clifton Court.

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Review from Geoff B (Son-in-law of Resident) published on 6 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Every time we make a visit to our relative we always observe how the staff take care of the residents, the way they talk to them, often having a laugh and a joke with them and also the way that they deal with their personal needs, and we always leave with a very good impression on the high level of
care given by the staff. The general internal appearance of the home is very good (tidiness and hygiene) as well as the appearance of the staff. Regular discussions with the management either on-site or by email are always welcomed.
On leaving after every visit we find we have no obvious concerns with anything at the home and convey our feelings to the rest of the family.
Would like to offer our thanks to all the staff concerned, not only for our relative but for all the others at the home for all their dedication in what must be very challenging times.
Reply from Nicola Hazzard, Quality Assurance Manager at Clifton Court

Thank you very much for your kind words and review of Clifton Court Nursing Home.

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Review from N W (Stepson of Resident) published on 14 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The manager is excellent. She puts our family at ease knowing our relative is well looked after.
Due to his condition and Covid, the staff are his family now and he doesn't know us at all.
We are so very grateful.
He is always well dressed and clean as is his room.
Reply from Nicola Hazzard, Quality Assurance Manager at Clifton Court

Thank you so much for your kind review of Clifton Court.

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  • Care / Support
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Review from Tony F (Son of Resident) published on 29 June 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My experience at Clifton Court is extremely positive. All the staff are very friendly and caring people, with great communication with either Covid updates or anything that is happening at the care home. A lovely place very clean and tidy with lovely gardens.
Reply from Nicola Hazzard, Quality Assurance Manager at Clifton Court

Thank you so much for your kind review of Clifton Court.

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  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
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Review from Kim W (Daughter of Resident) published on 18 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have found the staff and manager to be very professional, friendly and approachable. They are very caring, and many carers go the extra mile. The home has improved greatly since the last inspection, and I feel it isn’t an accurate assessment of the current situation. The food and hygiene are very
good too.
Reply from Nicola Hazzard, Quality Assurance Manager at Clifton Court

Thank you very much for your kind words and review of Clifton Court.

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  • Care / Support
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  • Treated with Dignity
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Review from Vi (Sister of Resident) published on 21 March 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister has been cared for by Clifton Court for the last six months and I cannot fault them in any way.
When she first entered she was unhappy but within a few weeks, she settled in which was down to the care and understanding of her needs by the management and staff. She was totally dependent on
them for all her care and they supplied that with sensitivity and compassion (also humour). Every single member of the staff was helpful, cheerful and extremely hard working.
As a family, we were made welcome, always offered refreshments, also lunch and dinner if we wanted it.
The cleanliness was outstanding and the food lovely, nothing was too much trouble and we could go at any time of the day or night.
So thank you for the excellent care which my sister received.
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Current Review Score: 9.7 (9.681)

Overview of Review Score

The Review Score of 9.7 (9.681) out of 10 for Clifton Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 12 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.681 for Clifton Court is calculated as follows: ( (103 Excellents x 5) + (23 Goods x 4) + (7 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 135 Ratings = 4.681
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Clifton Court is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2, which has been reached with 12 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Jul 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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