How many Care Homes does Crosscrown Ltd own?

Crosscrown Ltd own 7 Care Homes.

Which Crosscrown Ltd Care Homes have the highest review score?

Woodville House , The Elms & The Chimneys have the highest review score.

Crosscrown Ltd | 7 Care Homes

Review of
The Elms
from Christine P (Daughter of Resident) published on 23 April 2025

Submitted via Website • Report

Overall Experience

Mum has been a resident at The Elms for almost 6 years now. She has had a very difficult time with her health and can sometimes be very challenging to look after. The staff are, without exception, very Kind, compassionate and caring with mum. They are also very supportive of me and my family and

go the extra mile to help mum and keep her comfortable. The home is clean and well staffed and the food served is of good quality and nutritious. Mum is very settled and happy and I wouldn't hesitate to recommend this excellent care home.

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Review of
The Elms
from S G (Granddaughter of Resident) published on 22 April 2025

Submitted via Website • Report

Overall Experience

My Grandad is very happy at The Elms. He is very well looked after. He enjoys the home cooking and the care he receives from all the staff is excellent.
If anything arises they are quick to get the issue investigated and resolved as quickly as possible by medical professionals. The communication is

excellent the manager keeps me informed and updates me regularly. He recently said to the manager "thank you very much, I am very happy and are well looked after". It is a wonderful home and would highly recommend.

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Review of
Granville House
from D T (Friend of Resident) published on 22 April 2025

Submitted via Postal Card • Report

Overall Experience

A group of 6 people visiting a friend who had just become a resident, we were welcomed by very helpful staff. They found a room for us all to meet privately and even gave us drinks. The staff were courteous and caring for our friend and us, facilitating one of our group who was a wheelchair user. Our

friend expressed how happy she is. The home was pleasant, clean and the added art works made a pleasing environment which our friend obviously enjoyed.

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Review of
The Elms
from E J (Daughter of Resident) published on 16 April 2025

Submitted via Website • Report

Overall Experience

The Elms is a wonderful home from home, with a welcoming and supportive atmosphere. The staff are well-trained, showing the utmost kindness, care and consideration for the residents. The manager is very approachable, hands-on and maintains the high standards. All delicious meals are home cooked and

tailored to individual needs and tastes with a good choice on the menu. I know that my parent is in the best hands.

Reply from Jindy Hayer, Operations Director at The Elms

Thank you so much for your lovely review of The Elms, we are most pleased to read that the manager and her team have such a considerate and caring approach. xx

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Review of
Lilbourne Court Nursing Home
from Mandy G (Wife of Resident) published on 14 April 2025

Submitted via Website • Report

Overall Experience

My Husband lived at Lilbourne for 5 years until he passed in March 2025, he was very well cared for, happy and supported, the staff are amazing, friendly, helpful and caring.
I am so glad I chose this nursing home and would recommend to everyone

Reply from Jindy Hayer, Operations Director at Lilbourne Court Nursing Home

Thank you for your lovely review of Lilbourne Court Nursing Home. We've loved caring for your husband over the past five years, and we miss him dearly. Thank you for choosing us at Crosscrown Ltd xx

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Review of
Woodville House
from Steve C (Son of Resident) published on 3 April 2025

Submitted via Postal Card • Report

Overall Experience

Dad's birthday was the best ever. HE grinned all afternoon like a Cheshire Cat that definately had the cream. After lunch entertainment was provided by a lovely singer doing post war songs kept everybodies spirits up till a fabulous birthday cake appeared. After a bit of a sign song out popped a couple

of special constables who always make a fuss of dad to help with the cake. Some of dad's friends also joined him along with myself. A great say for a grand old man. Many thanks, grand do!

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Review of
Woodville House
from Steve S (Son of Resident) published on 2 April 2025

Submitted via Website • Report

Overall Experience

My Dad has been a resident at Woodville House for over 3 years. During that time his care has been excellent. Dad always remarks on how good the food is and how good the staff treat him.
A big thank you to the entire team. You have gone above and beyond our expectations.
As a family we can relax

in the knowledge that Dad is in safe hands.

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Review of
Lilbourne Court Nursing Home
from T K (Daughter of Resident) published on 27 February 2025

Submitted via Website • Report

Overall Experience

My dad was admitted for what turned out to be end-of-life care. I cannot praise the carers and staff enough for their love, care, support and attention to detail. It really did feel like we were surrounded by an extended family. We were all made very welcome, and the staff helped to facilitate a peaceful

end of Dad's life surrounded by family and love. I have been a nurse for 40 years, and I can't fault the care of my dad in any way. Nothing was too much for them. They made an extremely hard time bearable, and I will always reflect on this with a smile. Thanks to the manager and your lovely staff.

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Review of
Clifton Court
from Mark N (Son of Resident) published on 19 February 2025

Submitted via Website • Report

Overall Experience

Dad came here as a fast track from hospital. It was the last thing we expected or where he thought he would end up. The staff in the care home have been fantastic with him and he has settled in straight away.

Reply from Jindy Hayer, Operations Director at Clifton Court

Thank you for your kind words of Clifton Court. We are so pleased to hear your Dad has settled in well.

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Review of
Woodville House
from Diane J (Daughter-in-law of Resident) published on 29 January 2025

Submitted via Website • Report

Overall Experience

Our journey with Woodville started July 2023, when we had to make the difficult decision to place my mother-in-law into the care of Woodville. It was and still is the best decision we made for her and she agrees also. I cannot say enough about the care Mom receives from the staff. Because we do not

live in the area, they always keep us informed about how she is doing, we receive pictures of some of the many activities that they have going on and I have even joined in. Mom celebrated her 101st Birthday in October, the staff arranged a wonderful Birthday celebration for her, she even had a visit with "Elvis" and 2 local community police officers and The Mayor of Rugby dropped in. Thank you to ALL staff, for taking such good care of Mom and for making Woodville not just a house but a home for her.

Reply from Jindy Hayer, Operations Director at Woodville House

Thank you for your lovely review of Woodville House.

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Review of
Summerhill Residential Home
from Lena L (Resident) assisted by family/friend published on 29 January 2025

Submitted via Postal Card • Report

Overall Experience

I came in for 2 weeks respite care in October but just after a short stay in hospital I returned back to the home to convalesce. The staff have looked after me extremely well. They are helpful and friendly and always available for a chat.

Reply from Jindy Hayer, Operations Director at Summerhill Residential Home

Thank you for your lovely review of Summerhill Residential Home.

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Review of
Clifton Court
from William L (Son of Resident) published on 29 January 2025

Submitted via Postal Card • Report

Overall Experience

Sadly, having experienced or been involved with more than one care and or nursing home recently, I have seen the good, the okay and the bad. Clifton Court is certainly one of the best ones I have experienced. It's clean, it's warm, it's in good condition and the food is proper, freshly prepared and

a good quality. Looking after people like my mother who needed 24-hour full nursing care is challenging for anyone and I can honestly say that every single person here did their best to accommodate her needs. Always friendly, always warm and caring. There were challenging times, but I can honestly say that the quality of care, the nursing and the management, was from the heart.

Reply from Jindy Hayer, Operations Director at Clifton Court

Thank you for your lovely review of Clifton Court Nursing Home.

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Review of
Summerhill Residential Home
from S S (Daughter of Resident) published on 21 January 2025

Submitted via Website • Report

Overall Experience

I could not wish for a better care home for mum. Friendly, caring staff and always a familiar face. It was a big step for mum going into a home but she was made to feel so welcome on arrival. I was sure I had made the right decision about her care and after two years, this has proved to be so.
The

management is excellent, any queries or concerns I have are always addressed promptly. Mum is cared for as an individual and although often reluctant to join in with activities, she is given encouragement but never forced to take part.
This is a happy, homely, very well run care home and I am so glad to have found it for mum.

Reply from Jindy Hayer, Operations Director at Summerhill Residential Home

Aw, thank you for your lovely review of Summerhill, the team will be best pleased with such feedback.

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Review of
Summerhill Residential Home
from Brenda W (Friend of Resident) published on 20 January 2025

Submitted via Website • Report

Overall Experience

To the caring staff at Summerhill;
We visited our friend on the 27th of Dec 2024 who sadly had suffered a serious incident on the 24th. But made a remarkable recovery due we are sure to impeccable care. Whilst his memory is affected. His speech eyesight and sense of humour are in no way impaired. He

looked ten years younger than when he was admitted initially for respite in December 2023. Well fed, clean, tidy, and very much enjoying his new life in Summerhill. Long may it continue.

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Review of
The Chimneys
from P H (Wife of Resident) published on 15 January 2025

Submitted via Postal Card • Report

Overall Experience

The Chimneys Care Home management is excellent. It's well-ran and hands-on. It has a lovely, friendly atmosphere and staff are welcoming. The care is excellent and they are respectful to the residents. They have activities and singing which is very good. My husband needs a special diet, which is well-managed

and food is brilliant. They try to make the same food as the other residents, so he feels the same as everyone else. Housekeeping is great, it's kept really clean, washing is lovely and clean and ironed. It's lovely, can't praise them enough.

Reply from Jindy Hayer, Operations Director at The Chimneys

Such an amazing review of The Chimneys, the manager and team will be most pleased to read your kind words.

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Review of
The Chimneys
from Susan B (Daughter of Resident) published on 13 January 2025

Submitted via Postal Card • Report

Overall Experience

Well - where to start! The Chimneys is a fabulous place! Mum loves it there and we call the staff her second family - all so kind, caring and friendly - nothing too much trouble and they treat the residents like family. The food is fantastic and the entertainment outstanding. They also look after visitors

and made a lovely cake for Dad's 94th birthday - so lovely!

Reply from Jindy Hayer, Operations Director at The Chimneys

Thank you so much for very kind words of The Chimneys Residential Home.

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Review of
The Chimneys
from Derek B (Son-in-law of Resident) published on 13 January 2025

Submitted via Postal Card • Report

Overall Experience

All the staff are so friendly, polite and part of the extended family. They not only care for the residents but family members as well. Nothing is too much trouble. Entertainment activities are excellent. Food is fantastic.

Reply from Jindy Hayer, Operations Director at The Chimneys

Such an amazing review of The Chimneys. The manager and team will be most pleased to read your kind words.

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Review of
The Chimneys
from Rhys D (Friend of Resident) published on 13 January 2025

Submitted via Postal Card • Report

Overall Experience

As stated in previous correspondence, The Chimneys is a fine organisation. I recently attended a visitors' meeting which confirmed my view of the details concerning the ratings. The issue of value for money I have ticked based on comments from relatives. Christmas party staged today went off well. I

appreciate all that is done and consider myself friends with all who are at The Chimneys.

Reply from Jindy Hayer, Operations Director at The Chimneys

Thank you for your kind review of The Chimneys Residential Home.

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Review of
The Chimneys
from Susan T (Daughter of Resident) published on 2 January 2025

Submitted via Postal Card • Report

Overall Experience

My mother is in a safe, secure and happy environment, where she is treated with dignity and understanding by all staff. The Chimneys is managed efficiently and has an excellent activities organiser. We are kept informed if there are any concerns about Mum's health.

Reply from Jindy Hayer, Operations Director at The Chimneys

Thank you for your lovely review of The Chimneys Residential Home.

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Review of
The Chimneys
from Galina G (Daughter of Resident) published on 27 December 2024

Submitted via Website • Report

Overall Experience

Every time I come to Chimneys Care home I see my mum looked after very well. My mum enjoys singers occasionally coming in and different activities they organise.
I feel like she is very well cared for. The staff is very helpful and go out their way to help.

Reply from Jindy Hayer, Operations Director at The Chimneys

Thank you for your lovely review of The Chimneys Residential Home.

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Care Homes Owned by Crosscrown Ltd

Crosscrown Ltd Locations (7)

Crosscrown Ltd Reviews (194)

The Elms

The Elms

Granville House

The Elms

Lilbourne Court Nursing Home

Woodville House

Woodville House

Lilbourne Court Nursing Home

Clifton Court

Woodville House

Summerhill Residential Home

Clifton Court

Summerhill Residential Home

Summerhill Residential Home

The Chimneys

The Chimneys

The Chimneys

The Chimneys

The Chimneys

The Chimneys

Awards / Recognitions (0)

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