The Chimneys

On another note: there are rarely unpleasant smells, & I appreciate they can be difficult to avoid, especially in smaller care facilities. But the chimneys pass with flying colours.

On my first visit to the Chimneys, I was welcomed by all members of the team, and felt very welcome. The Chimneys looked very clean inside and outside the building. My sister seemed very calm and happy in her enviorment and praised the staff throughout my visit... especially the catering department for the variety and delicious meals. Thank you for ensuring my sister is safe and happy.

My friend has been a resident for the past 3 1/2 years. I am greeted with cups of tea and sandwiches. I stayed here for 2 weeks during 2025. The staff and management are great and considerate.

My friend has been at this care home for over a year , he is so happy there he thinks it is a hotel .It is such a happy welcoming place staff go above and beyond , he is certainly in a better place than he was .

We are pleased we chose Chimneys to take care of mum. She is treated with respect and dignity by all staff, who are caring, friendly and patient with her. The staff create a stimulating environment where mum is encouraged to engage in activities and social contact. We are always made welcome when visiting and are encouraged to be part of The Chimneys community.

What a lovely summer mum has had at The Chimneys, from the summer garden party, trips to the pub for lunch, enjoying the beautiful gardens which have been entered into a competition, to all the usual entertainers and singers who come in regularly which mum really enjoys as she loves music. The food at Chimneys is home cooked and always a choice with delicious puddings. Mum is always spotlessly clean , with matching or colour coordinated clothes on. This is such an amazing care home with staff who are dedicated to making sure the residents are healthy and most importantly happy. I highly recommend The Chimneys, mum has been here over a year and loves it. Thanks to the manager, one member of staff in particular and team for everything they do. We really appreciate it x

The Chimneys Care Home management is excellent. It's well-ran and hands-on. It has a lovely, friendly atmosphere and staff are welcoming. The care is excellent and they are respectful to the residents. They have activities and singing which is very good. My husband needs a special diet, which is well-managed and food is brilliant. They try to make the same food as the other residents, so he feels the same as everyone else. Housekeeping is great, it's kept really clean, washing is lovely and clean and ironed. It's lovely, can't praise them enough.

All the staff are so friendly, polite and part of the extended family. They not only care for the residents but family members as well. Nothing is too much trouble. Entertainment activities are excellent. Food is fantastic.

Well - where to start! The Chimneys is a fabulous place! Mum loves it there and we call the staff her second family - all so kind, caring and friendly - nothing too much trouble and they treat the residents like family. The food is fantastic and the entertainment outstanding. They also look after visitors and made a lovely cake for Dad's 94th birthday - so lovely!

I feel like she is very well cared for. The staff is very helpful and go out their way to help.

I am impressed with the care my sister is given.

Each time I visit there is always something going on which involves the residents. I've seen singers who encourage the residents to sing along and play instruments - tambourine, maracas and castanets. I've also seen quizzes. They also have fitness classes and board games.

When it was decided that my wife, an Alzheimer patient should go into a care home, my daughter and I took it upon ourselves to visit most of the 'care homes' in the area, including the newer and larger ones. We both came to the conclusion that The Chimneys is far and away the best we visited. Since my wife moved in, in early July she has settled down very quickly and stressed to my daughter's and me how happy she is. The staff have marked that she is settled in very quickly and has demonstrated how happy she is. Thank you so much The Chimneys for ensuring her ongoing happiness.

A well-run care home with plenty of activities where the residents appear happy and contented. A warm welcome always and very caring and professional. Staff are always willing to help with any needs and are approachable. Excellent value for money.

The Chimneys staff are very friendly and welcoming. Residents are clean and tidy.

My mum was 100 last Friday and she would never have achieved such a remarkable age without the care and kindness of the staff at The Chimneys. They gave her a remarkable party and the food and organisation were exceptional. I cannot thank the staff and manager enough for all their care, patience and understanding that has helped her achieve this grand old age and still be able to dance with the Mayor on her big day. A huge thank you from all of the family; you do an amazing job.

Dad moved to Chimneys Care Home in January 2024. Chimneys Care Home is incredibly welcoming from the moment you step through the door till the time you leave. It is warm and cosy and the communal lounge is always very busy and a lot of fun. The meals are beautiful and with different choices. The staff are amazing, always available to talk to and have such a warm fondness towards all the residents. Special days like Valentine's Day, Pancake Day and Saints' Days are always planned with events and fun things to do. Dad has settled in so well and is incredibly well looked after by all the fabulous staff. Thank you.

My mother is being cared for extremely well at The Chimneys. Her personal care and day-to-day care are exceptional, giving her the opportunity to be as independent as possible. Mum has a good choice of meals and can always have more if required. Mum recently had a birthday and was made to feel very special. I feel confident that she is in a safe environment and that her needs are taken care of.

My dad came to The Chimneys following the closure of his previous home. We were anxious as he had been so happy in his previous home, but had no need to worry. The staff are welcoming and kind and took time to introduce themselves and get to know my dad’s likes and dislikes. When I visit as I do not live locally, I spend a whole afternoon with my dad and witness kindness from staff to all residents and individual care to each person. The atmosphere is inviting and kind and I always feel welcome. The food looks delicious and judging from everyone’s clean plates tastes great too! Entertainment is varied and staff go out of their way to make sure everyone is included.

I would like to say that the care my sister is getting is excellent. The facilities, cleanliness, food and drinks are excellent. Activities are excellent and enjoyed by everyone including myself and others. The staff are excellent and caring to all. Value for money n/a. Overall experience - Excellent.