The Chimneys

39 Bawnmore Road, Bilton, Rugby CV22 7QJ
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9.8 43 Reviews
  • The Chimneys, Rugby
The Chimneys is a well-established residential care home in Bilton, on the outskirts of Rugby. The home offers a comfortable and loving environment, where the residents receive 24-hour personal care from an experienced team. Residents have a access to superior living accommodation, lounges, a conservatory dining room and a landscaped garden.
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Care Provided by The Chimneys

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 26 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1100 – £1300
  • Self-Funded Residential Dementia Care: £1100 – £1300
  • RESPITE Self-Funded Residential Care: £1100 – £1300
  • RESPITE Self-Funded Residential Dementia Care: £1100 – £1300

These prices are only a guideline, please contact The Chimneys to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Rita Gaile (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (24)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (1)

Visiting

  • Visiting information is displayed in the hallway of the home.

The Chimneys Reviews (43)

9.8

The Chimneys has a Review Score of 9.8 (9.822) out of 10, based on 20 reviews in the last 2 years.
Over all time The Chimneys has 43 reviews.

Overall Experience
  • 32
  • 10
  • 1
  • 0
  • 0
Date Published
  • 43
  • 2
  • 10
  • 20
  • 23
Reviewer Connection to The Chimneys
  • 16
  • 7
  • 4
  • 4
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 43, showing 41-43
Review from Sharon P (Daughter of Resident) published on 18 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly staff who are always attentive, and followed guidelines efficiently during covid. Comfortable and clean rooms and varied menu. Activities and entertainment have been brilliant especially recently in the last few weeks. This has been portrayed well on social media so we can see what they
have been up to. A big thank you to everyone.
Reply from Mia Nistor, HR Learning & Development Manager at The Chimneys

Thank you for your kind words and review of The Chimneys.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Christine T (Daughter of Resident) published on 27 July 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum has been at The Chimneys for a number of years, always seems in good spirits when I see her although she had dementia. The staff are always loving and caring for her, which makes life easier for me, knowing this. Food and cleanliness, very good. Lucky to get Mum into the Chimneys as it's very
local to me. Well done everyone. Keep up the good work.
Reply from Nicola Hazzard, Quality Assurance Manager at The Chimneys

Thank you for your kind words and review of The Chimneys Residential Home.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jackie P (Daughter of Resident) published on 16 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very satisfied with the way my mum is cared for at The Chimneys. She has been a resident here since 2018 and has always been well cared for and respected. The food is good and Mum enjoys it. The rooms are clean and tidy and smell fresh.
Entertainment is provided for residents (when possible)
and it always seems a happy, comfortable environment which is just what I want for Mum.
Reply from Nicola Hazzard, Quality Assurance Manager at The Chimneys

Thank you for your kind words and review of The Chimneys Residential Home.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.822)

Overview of Review Score

The Review Score of 9.8 (9.822) out of 10 for The Chimneys is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 20 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.822 for The Chimneys is calculated as follows: ( (190 Excellents x 5) + (39 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 230 Ratings = 4.822
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The Chimneys is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 26 registered maximum number of service users is 5.2, which has been reached with 20 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 Jan 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

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