Royal Leamington Spa Nursing Home

14/16 Adelaide Road, Leamington Spa CV31 3PW

Royal Leamington Spa Nursing Home, Leamington Spa, Warwickshire
Royal Leamington Spa Nursing Home, Leamington Spa, Warwickshire
Royal Leamington Spa Nursing Home, Leamington Spa, Warwickshire

The Royal Leamington Spa Nursing Home is located in a conservation area, close to the town centre. The home's gardens and Georgian architecture helps residents and visitors feel at home.

The home has its own activities coordinators, who undertake group activities and one-to-ones with the residents. Mealtimes are also an important part of the day for residents and the home's talented cooks provide tasty, nutritious meals throughout the day.

The nursing home also has an in house hairdressing salon, while every bedroom has a flat screen digital TV with access to digital channels and fully-adjustable electrically operated nursing beds.

Professionals provide the highest standards of 24-hour nursing care.

The Royal Leamington Spa Nursing Home has been awarded an overall 'Good' rating in their recent CQC inspection (August 2016).

Owner: Mark Mendelson

Person in charge: Joseph Brown-Stephens (Manager)

Local Authority / Social Services: Warwickshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 43 Service Users

Registered Care Categories*: Old Age • Physical Disability

Admission Information: Ages 40+.

Single Rooms: 39

Shared Rooms: 2

Rooms with ensuite WC: 22

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Visiting:

Visiting at any reasonable hour is permitted

Parking:

Off road parking is available to the front and rear of the home

Latest Care Quality Commission* Report on Royal Leamington Spa Nursing Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

2 Bed Vacancies

posted 27 Oct 2017

nursing

Reviews

9.5 Royal Leamington Spa Nursing Home has a Review Score of 9.5 (9.493)

The Review Score of 9.5 (maximum of 10) for Royal Leamington Spa Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 26 Reviews over all time. This Average Rating is also the rating value for Royal Leamington Spa Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 21 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.493 for Royal Leamington Spa Nursing Home is calculated as follows: ( (168 Excellents x 5) + (122 Goods x 4) + (15 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 306 Ratings = 4.493

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Royal Leamington Spa Nursing Home is based on 21 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 8.6 positive Reviews (43 registered maximum number of service users ÷ 5). 21 Reviews ÷ 8.6 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    14
  • Good
    12
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Royal Leamington Spa Nursing Home?

  • Extremely LIKELY
    25
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Royal Leamington Spa Nursing Home

  • Daughter of Resident/Service User
    11
  • Resident / Service User
    6
  • Son of Resident/Service User
    3
  • Brother of Resident/Service User
    2
  • Daughter-in-law of Resident/Service User
    2
  • more

The nursing care received during the last week of my mother's life was very caring and compassionate.
I was impressed generally with all my contact at this difficult time.

How likely would you be to recommend Royal Leamington Spa Nursing Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Staff: Good

Management: Good

Rooms: Good

Overall, care good, respectful and patient.

How likely would you be to recommend Royal Leamington Spa Nursing Home? Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

The care Mum receives here is very good. She is always clean, tidy and made comfortable regularly. She is fed by the carers when none of her relatives are there. The room is kept clean and tidy and her bed is clean at all times. She seems very settled and happy since arriving here approximately 2 months ago.

How likely would you be to recommend Royal Leamington Spa Nursing Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

We feel my mother is very well cared for. She was in another home before Royal Leamington and was neglected in the other place. We feel she has approved 100% since being in Royal Leamington. The staff are all 100% focused on the job. We would recommend this place to anyone looking for a nursing home. Very well done the Royal Leamington 5 stars.

How likely would you be to recommend Royal Leamington Spa Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The Royal Leamington Spa Nursing Home received my brother in very difficult conditions when his nursing requirements were at their greatest.
After a few initial setbacks, my brother is now showing real signs of progress both physically and mentally thanks to the care and dedication of the manager and staff. They always seem to find time to discuss any matter then help to resolve it - best of all, my brother is happy there.

How likely would you be to recommend Royal Leamington Spa Nursing Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Don't Know

My mother is in this home, she is 83 years old and has Parkinson's and Lewy Body Dementia. My mum is not mobile so needs assistance to be put into a chair/wheelchair and her bed etc...
With this in mind, my mother depends on staff for mostly all her needs.
She is well looked after by all staff members, they take the time to give great care to her. Everyone is so friendly and helpful.
The home is taken care of to a very high standard.
The activities coordinators are fantastic and get everyone involved.

How likely would you be to recommend Royal Leamington Spa Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have been so impressed with the care and support given to my father. They did everything they could to accommodate his wishes. We were encouraged to visit just as we would if it was our own home. The home, although old, and not built as a nursing home, was always clean and not smelling of elderly people. Staff were always caring and friendly.

How likely would you be to recommend Royal Leamington Spa Nursing Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Staff are very nice, friendly and caring.

How likely would you be to recommend Royal Leamington Spa Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

As I have already written on the home's website - my first impressions are of light, air and happy, friendly staff and my opinion has not changed. I also know that my mother is content here and well cared for. I never wanted my mother to be in a nursing home but life is not all about what we want - and since she must be in there, she could not be in a better one.

How likely would you be to recommend Royal Leamington Spa Nursing Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My mom has been in this home for approximately 2 years. She has been very poorly at times. Nurses and carers have been excellent by showing my mom care, kept her spirits up, kept us well informed of her health and looked after her as well as we would expect. My mom's safe and we don't worry about her as much. We go in most days and have got to know the routine.

How likely would you be to recommend Royal Leamington Spa Nursing Home? Extremely Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

The level and quality of care that my brother receives at the home is outstanding. The manager is wonderful as are all the staff who I have met. Since arriving he has gained weight, become more settled and relaxed and engages more with the provision that he had previously. The location and environment are ideally suited to his needs and he engages well with the staff and visiting officials.
The home is providing him with a quality of care that exceeds anything he has experienced previously.

How likely would you be to recommend Royal Leamington Spa Nursing Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have this month transferred from home care. I received a friendly and dignified welcome which has continued from all grades of staff on a daily basis.

How likely would you be to recommend Royal Leamington Spa Nursing Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I am very satisfied with the care and attention I receive here. All the staff are carers are very kind to me. The food is very good and I can get what I prefer.

How likely would you be to recommend Royal Leamington Spa Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very happy with the service. Excellent care.

How likely would you be to recommend Royal Leamington Spa Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I came to visit this care home and it was excellent. Just the right place. Staff and management are all friendly and kind.

How likely would you be to recommend Royal Leamington Spa Nursing Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

First experience of a nursing home - very comforting atmosphere which is warm and welcoming. The staff have made a big effort in providing my needs so I can read.

How likely would you be to recommend Royal Leamington Spa Nursing Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Excellent

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Good

Very helpful staff. Menu boring at weekend.

How likely would you be to recommend Royal Leamington Spa Nursing Home? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Satisfactory

Safety / Security: Good

Rooms: Good

Value for Money: Good

The care is very good. Some things could be improved, but overall a very good care home.

How likely would you be to recommend Royal Leamington Spa Nursing Home? Extremely Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Satisfactory

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My mother has been looked after in the home for the last two years. All the staff, carers, nurses, kitchen staff, laundry staff and maintenance men are very caring and always treat my mother well. The management are around to sort out any issues you might have. I know she is safe, warm and looked after.

How likely would you be to recommend Royal Leamington Spa Nursing Home? Extremely Likely

Average Rating: 

 3.7 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Satisfactory

We are so pleased to have found the Leamington Spa for Mother-in-law. She is in need of complete care. Thanks to all for providing this with such wonderful attention. You have taken such a large weight off our minds.

How likely would you be to recommend Royal Leamington Spa Nursing Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Dad is confined to bed but is always clean and well cared for. The activity person visits him in his room. The staff are always welcoming and willing to help as well as answer any queries I may have. When I leave I know that he is going to be safe and looked after.

How likely would you be to recommend Royal Leamington Spa Nursing Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Overall I am very happy with all aspects of the Royal. I am a very anxious person due to my illness relying on 24/7 care and I am much better not having to worry so much and having my needs catered for. I find everyone very friendly, I used to be a carer myself and although I find it difficult being on the other side now, I couldn't ask for better care than what I already receive.

How likely would you be to recommend Royal Leamington Spa Nursing Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

Very well received from day one. such a friendly atmosphere, which involves all the staff from manager to junior. Just the place to be when you can't manage to care for yourself.

How likely would you be to recommend Royal Leamington Spa Nursing Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Initial meeting with the deputy manager at the home was very informative and gave me confidence in the care that would be given to mum. The follow-up home visit from the manager to ascertain mum's needs was also very reassuring and helped ease mum's worries and concerns regarding her short stay. On arrival day the senior staff nurse was absolutely brilliant at repairing the initial upset and the registered nurse was just lovely - a shame it was his last day at The Royal on the 22nd July. Thanks also to all the caring, cleaning and maintenance staff for making her stay so much more a holiday than necessity.

How likely would you be to recommend Royal Leamington Spa Nursing Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Poor

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

It is brilliant. They look after my relative really well. Everybody is lovely. They are hard working and treat all the residents exactly the same. The home is spotlessly clean.

How likely would you be to recommend Royal Leamington Spa Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother-in-law was in the nursing home for respite care following an accident. She was very well looked after in everyway. The standard of care, staff, cleanliness and food was extremely good.

How likely would you be to recommend Royal Leamington Spa Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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