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Thurlaston Meadows Care Home

Main Street, Thurlaston, Nr. Dunchurch, Rugby, Warwickshire CV23 9JS
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An amazing home from home. The staff are all dedicated professionals that give excellent careChristine P(Daughter of Resident/Service User)
Thurlaston Meadows Care Home, Rugby
The care staff are excellentYvonne H(Niece of Resident/Service User)
Thurlaston Meadows Care Home, Rugby
At all times I have been impressed with the very high standards of the home.J G(Friend of Resident/Service User)
Thurlaston Meadows Care Home, Rugby

Thurlaston Meadows Care Home is a family-run care home that provides first-class care for elderly residents within a homely and relaxed environment. The dedicated and experienced caring team is committed to providing tailor-made care for each individual, ensuring each person is looked after with respect and dignity.

As well as permanent stay, the home also provides respite and recuperative care. Respite care allows the person's normal carer a break from their...  

Care Provided by Thurlaston Meadows Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 45 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,500 - £2,200£1,550 - £2,200
Residential Dementia Care£1,500 - £2,200£1,550 - £2,200

All fees are based on choice of room and a care needs assessment.

Contact Thurlaston Meadows Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Thurlaston Meadows Care Home Ltd
  • Private Owned

Person in charge

  • Elvira Demaine (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (33)
  • Couples/Companion Rooms (6)
  • Single Rooms with ensuite Wet Room (3)
  • Couples/Companion Rooms with ensuite Wet Room (6)

Visiting

  • Visitors welcome anytime

Parking

  • The Visitors car park is located at the second entrance to your right from Main Street.

Thurlaston Meadows Care Home Reviews (93)

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9.8

Thurlaston Meadows Care Home has a Review Score of 9.8 (9.769) out of 10, based on 20 reviews in the last 2 years. Over all time Thurlaston Meadows Care Home has 93 reviews.

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Review from Rachael K (Respite Resident) published on 12 September 2022 Submitted via Website
Overall Experience

My Dad received absolutely outstanding care and all the staff made sure all his medical needs were met at all times. Made my mum very welcome and invited her to spend time with my Dad for lunches and activities during his stay. All staff at all times, were caring, kind and professional. They were always available to talk to and were extremely supportive in helping me with my Dad's transition back home. I can't thank them enough.

Reply from Karla Embry, Home Manager at Thurlaston Meadows Care Home

Thank you for such a wonderful review of your dad's recent stay with us. The whole team at Thurlaston strive to provide the best care for our residents and also will support families, when they need it. We are pleased that your experience was a very positive one.

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Review from K D (Daughter of Resident) published on 15 July 2022 Submitted via Postal Card
Overall Experience

Mother was well cared for, involved and happy at Thurlaston Meadows in a moving-on bed, following a spell in hospital. Should she require a permanent care home residency, this home is the first choice.

Reply from Karla Embry, Home Manager at Thurlaston Meadows Care Home

Thank you for your lovely review about your mother's care during her stay with us. Your mother was a pleasure to care for and would be welcome back at Thurlaston Meadows anytime.

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Review from Marie W (Daughter of Resident) published on 1 June 2022 Submitted via Postal Card
Overall Experience

This is an award-winning care home, and you can understand why if you have a loved one staying here. The food is second to none, and the staff are simply fantastic. You could not wish for a better team of caregivers. Everyone from reception, maintenance, care providers and managers. Everyone is very friendly and welcoming. Not forgetting the activities team.

Reply from Karla Embry, Home Manager at Thurlaston Meadows Care Home

Thank you for taking the time to write a lovely review about our care home. As mentioned, we also could not ask for a better team within the home who provide excellent care and attention to our residents. The food is amazing and all home cooked within the home, and activities are definitely enjoyed...  

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Review from Helen W (Daughter of Resident) published on 1 June 2022 Submitted via Website
Overall Experience

Mum has resided at Thurlaston Meadows for nearly three years. We could not be happier with her experience there. Mum feels safe, comfortable, very well cared for and well known. She feels her room is her own place and enjoys having her things around her. Her window overlooks the beautifully kept garden and further out to the big lawn and to the trees which border the grounds. The birds which visit the bird feeder outside her window, the squirrels and rabbits which appear, all add to her enjoyment every day. There are lots of communal activities and outings. Meals are social and shared in the dining room. The big sitting room is large, full of light and has doors out to the patio garden so it is easy for Mum to get outside and walk about. The carers are great company, they could not be kinder or more considerate and the reception staff are immediately responsive, whenever I email, and the newsletter keeps us all up to date with Mum's life. We feel very lucky that Mum lives at Thurlaston.

Reply from Karla Embry, Home Manager at Thurlaston Meadows Care Home

Thank you for such a lovely review about our home. Your mum absolutely loves the wildlife and always has a big smile on her face when she is telling everyone about it. We are really pleased to know that mum is happy here and it's great that she joins in with the activities and outings that take...  

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Review from Vicki A (Daughter of Resident) published on 12 November 2021 Submitted via Website
Overall Experience

Mum told everyone how happy and lucky she was at Thurlaston Meadows. Being blind can be very scary but the wonderful staff soon helped her settle in and were thoughtful, kind, patient and kept her informed so she soon felt safe and secure. The homemade food was wonderful and she soon recovered her strength and appetite. Her lovely room was big and airy with her own bathroom. She loved the activities, especially the regular visiting musicians. As well as the resident dog, Jason, she loved the visiting dogs and even horses, brought in by staff. Over two years she enjoyed the company of other residents, loving walks around the village, as well as family trips out. The gardens are wonderful and Mum loved sitting outside in the warm sunshine listening to the birds and running water. Everywhere was clean and well maintained. The standard of end-of-life care was compassionate, thanks to the loving staff and the support of local doctors. I thoroughly recommend Thurlaston Meadows Care home.

Reply from Karla Embry, Home Manager at Thurlaston Meadows Care Home

Thank you for such a lovely heartfelt review of our home. Your mum was a joy to look after, always smiling and happy. All the staff, residents and Jason will miss her dearly. I will share this review with all our staff. Thank you again for your kind words.

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Review from Elizabeth S (Respite Resident) published on 21 June 2021 Submitted via Postal Card
Overall Experience

My stay was very good - no complaints.

Reply from Karla Embry, Home Manager at Thurlaston Meadows Care Home

Thank you for taking the time to write a review about your recent stay with us. We are really pleased you enjoyed your stay and look forward to welcoming you back in the future.

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Review from M S (Daughter of Resident) published on 26 May 2021 Submitted via Website
Overall Experience
We struggled with the decision that Mum needed to go into a care home. We looked at several, and they were pretty much as we expected. Then we looked at Thurlaston Meadows, we could not go inside due to Covid restrictions, but we met two senior staff outside and looked in through windows. What struck me was the dining room, table cloths and flower arrangements, it looked like a hotel dining room! We could see staff interacting with residents, activities going on.

The house and gardens are fantastic, but it is the staff that provide the quality and standard of care. All staff have been friendly and welcoming. Mum is clearly very happy and enjoying the wide range of activities and entertainment! Although she has dementia, we would definitely know if she was not happy about something! Staff take the time to ask us questions about Mums past and interests, so they know what to chat to her about. For me, that says an awful lot, they do not need to go out of their way like that, but they do.

Reply from Karla Embry, Home Manager at Thurlaston Meadows Care Home

Thank you for your lovely review of Thurlaston Meadows. The staff work hard at providing person-centred care and enjoying spending time finding out all about the residents. We are really pleased that your mum has settled in really well and is indeed enjoying all the activities and entertainment...  

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Review from Helen Y (Daughter-in-law of Resident) published on 6 May 2021 Submitted via Website
Overall Experience

My father-in-law was only here for a little while, but the kindness shown to him was exceptional. Towards the end of his life, he was shown the utmost care and attention from everyone involved. Although we hadn't been able to enter the property due to Covid, it was great to have the garden pod, which enabled us to visit. We would highly recommend this home to anyone considering a care home for their loved one.

Reply from Karla Embry, Home Manager at Thurlaston Meadows Care Home

Thank you for taking the time to write a lovely review of the home. Your father-in-law was a proper gentleman and a pleasure to look after. We were glad that you could spend time with him during his last few days. He will be missed by all.

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Review from Lyn D (Daughter of Resident) published on 27 April 2021 Submitted via Website
Overall Experience
Mom came to stay in July 2020 at Thurlaston Meadows. When she arrived, Mom was very anxious as she suffers from dementia, and change has a massive effect on her. But with the love, care and kindness of the staff and management she soon settled and is very happy.
Mom goes on her daily walks and is encouraged to participate in the many activities they have available, she has also put on weight (which was greatly needed) with the fantastic food and choices available. I can't recommend Thurlaston Meadows enough. It was very hard for me to make the decision that it was time for Mom to have professional help, but I wish, now, I would have done it sooner!

Lastly, I just want to say a big thank you to everyone for everything you do for Mom. I couldn't ask for more, and thank you for giving me peace of mind.

Reply from Karla Embry, Home Manager at Thurlaston Meadows Care Home

Thank you for your lovely words about Thurlaston Meadows; we pride ourselves on the high standard of choices of food and our fantastic activities that take place daily. Residents happiness and wellbeing are always at the forefront of everything we do. It is a pleasure to care for your mum.

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Review from Ann-Marie W (Daughter of Resident) published on 29 January 2021 Submitted via Website
Overall Experience

My mother was a resident at Thurlaston Meadows for just over two years and has, unfortunately, recently passed away. I and my family are very grateful that my mother was able to outlive her last years in such a lovely place, amongst beautiful surroundings receiving the best care we could have ever wished for. I would like to thank all of the staff who looked after her during this time, nothing is too much trouble for them, and all of the staff are always very friendly and welcoming. I would also like to thank all of the external staff who have also had a part to play in caring for my mother during her time at Thurlaston, such as local GP, Chiropodist's, Dentist's etc.

Reply from Karla Embry, Home Manager at Thurlaston Meadows Care Home

Thank you very much for such a fantastic review about our home. I will share this review with all the staff in the home. It was a pleasure to look after your mother, and she will be sadly missed by all the staff at Thurlaston Meadows.

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Review from Bob C (Son of Resident) published on 2 September 2020 Submitted via Website
Overall Experience

My father died in Thurlaston Meadows Care Home on 28th July 2020 aged 93. For over twelve years this was his home and, during all that time, he received the best care I could wish for. The staff are caring and proficient and the accommodation is second to none. It is a family-run concern in a lovely setting. What more can I say. If you are considering a care home for your loved one put this at the top of your list.

Reply from Karla Embry, Home Manager at Thurlaston Meadows Care Home

Thank you for your lovely comments about the care received by your father whilst here at Thurlaston Meadows. Your father was a wonderful gentleman, who thrived on being around the staff and would regularly serenade us with his singing. I will pass your comments on to all the staff.

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Review from Christopher W (Son of Resident) published on 24 June 2020 Submitted via Website
Overall Experience

My mother has just turned 96 and has been at Thurlaston for nearly a year. Friends and relatives cannot believe how much stronger she is than when she went in and how much more ‘with it’. This is undoubtedly due to good care and nutrition. The home has a lovely atmosphere, the staff get on well with the residents and there is a continuity of care. My mother loves a little wander into the gardens to see the robins, the squirrels and the odd chicken. Best of all has been the care during lockdown with the staff even locking down with them so that we had no concerns. Finally, we were invited to meet for a provided picnic in the grounds.

Reply from Karla Embry, Home Manager at Thurlaston Meadows Care Home

Thank you for taking the time to write such a wonderful review of our home. The staff at the home have done an amazing job at keeping everyone's spirits lifted during the lockdown period, and we appreciate your kind words about this. It was lovely to see you at the picnic with social distance measures in place, of course!

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Review from Wendy E (Daughter of Resident) published on 17 April 2020 Submitted via Website
Overall Experience
My mother began residing at Thurlaston last year, it was a difficult decision but her physical health was deteriorating, and she clearly needed 24/7 support. Within a few days of mum being at the home, I relaxed knowing we had made the right decision for her. The staff were amazing ensuring she felt welcomed and enabled her to socialise with the other residents. They listened carefully to her wishes and always acted in her best interests. The care home regularly put on musical shows, celebratory afternoon teas, quizzes and endless activities, some of which I have attended, particularly enjoying the foodie ones. Mum has gained much-needed weight since being at Thurlaston which is clearly down to the lovely food and the many delicious choices.

I cannot extend my thanks enough during the COVID outbreak and the commitment the staff have made to live in on a two-week rotation basis, in an attempt to reduce the risk of infection, absolutely above and beyond. Thank you.

Reply from Karla Embry, Home Manager at Thurlaston Meadows Care Home

Thank you for taking the time to post such an amazing review about the home. The staff are all doing a fantastic job keeping everyone safe and keeping spirits lifted in what is an unusual time. Thank you for recognising this, and it is a pleasure to be looking after your mum as well. We will share this review with all the staff.

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Review from Brian R (Nephew of Resident) published on 17 April 2020 Submitted via Website
Overall Experience

My Uncle is a resident of Thurlaston Meadows and moved in about three months ago. He is 93 and had lived on his own for many years. Having looked at what care homes were available, I chose TMCH because of its impressive staff (at all levels), idyllic countryside location and superb facilities. Now with the benefit of experience, I cannot recommend Thurlaston Meadows too highly. It is a fantastic care home and nothing is too much trouble for the staff. My Uncle is now in a safe place, is well looked after and thanks to the superb kitchen is even putting on weight.

Reply from Karla Embry, Home Manager at Thurlaston Meadows Care Home

Thank you for this wonderful review; it is an absolute pleasure to be able to care for your uncle. We really appreciate you taking the time to post this review, we will share this with the team who will be really grateful for this, and as the home manager, I have to agree they are all fantastic!

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Review from Brenda R (Daughter of Resident) published on 27 November 2019 Submitted via Postal Card
Overall Experience

Dad has been looked after very well by all the lovely staff here. It was comforting to know we didn't need to worry about him for two weeks and just be able to visit. It has been good for Dad too as his general health is so much better. It's been a good rest for us all.

Reply from Karla Embry, Home Manager at Thurlaston Meadows Care Home

Thank you for your lovely comments about the care that your dad received whilst here on respite at Thurlaston meadows. He was a pleasure to have here at the home.

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Review from C F (Daughter of Resident) published on 17 September 2019 Submitted via Postal Card
Overall Experience
Throughout my father's stay at Thurlaston Meadows, I was continually impressed by the exceptional levels of care and support given to him. Every single member of staff I met showed such kindness, support and professionalism, it made the process of moving from hospital to residential care so much easier for my father (and me).
The facilities at Thurlaston Meadows are as exceptional as their staff. Freshly prepared food (with varied daily menus) cooked on-site using fresh ingredients and served in a lovely dining room with doors opening onto the terrace. Bright and welcoming orangery complete with a grand piano and easy access to the terrace and grounds; varied and well thought out activities arranged to engage and entertain residents. Thurlaston Meadows has the ambience of a country house hotel.

In my opinion, Thurlaston Meadows is a gold standard for care homes in Warwickshire (I only wish I could move in myself).

Reply from Karla Embry, Home Manager at Thurlaston Meadows Care Home

Thank you so much for your wonderful words about Thurlaston Meadows. It was a pleasure to care for your father. I will pass your lovely comments on to all the staff.

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Review from Wendy M (Daughter of Resident) published on 1 July 2019 Submitted via Website
Overall Experience

My mother was a resident of Thurlaston Meadows for 3 months prior to her death. She was admitted at short notice due to my father going into hospital and due to his death became a permanent resident. Mum was still quite active and I was particularly impressed with the way the staff allowed her as much freedom as was safely possible.

The care my mother received was exceptional and she often told me how happy she was at the home and how well cared for she was.

The food at the home is of excellent quality, all cooked on the premises. Nothing was too much trouble for the staff and their kindness should be noted.

Mum was happy and well cared for, her room overlooked the beautiful garden and the many activities organised were very much appreciated by Mum.

Thank you so much. At this very difficult time, my family and I can rest assured Mum received the best care possible with the staff going above and beyond what was required.

Reply from Karla Embry, Home Manager at Thurlaston Meadows Care Home

Thank you very much for such a lovely review about Thurlaston Meadows, we all really appreciate it. Your mother was a pleasure to care for. All the staff and residents will miss her .

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Review from Derek K (Husband of Resident) published on 2 April 2019 Submitted via Postal Card
Overall Experience

Good food. Staff very helpful. No complaints. Some residents very noisy but it is a care home not a hotel. All staff very helpful to my wife who went there to recover from a fall (aged 85yrs)

Reply from Karla Embry, Home Manager at Thurlaston Meadows Care Home

Thank you very much for your lovely review about your wife's stay here at Thurlaston Meadows. I will pass your kind comments on to the staff and we appreciate you taking the time to review our lovely home.

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Review from Lorraine B (Daughter of Resident) published on 6 February 2019 Submitted via Postal Card
Overall Experience
The carers and staff at Thurlaston treated my mother with kindness, compassion and dignity at all times.
We can't thanks them enough for all that they did for her and us especially towards the end of her life.

An amazing team.

Reply from Karla Embry, Home Manager at Thurlaston Meadows Care Home

Thank you very much for your kind and thoughtful words about the staff and the care your mother received whilst here at Thurlaston Meadows. I shall pass your lovely comments onto the staff team.

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Review from Victor S (Friend of Resident) published on 22 January 2019 Submitted via Postal Card
Overall Experience

Having visited this care home over a period of 4 years as I have a friend who is a resident there, I always found 'the carers' really attentive to their responsibilities. I can compare this home with others that I have visited over the years and I feel this is by far the best. Also I would like to recommend a particular lady who is a 'true care person', a genuine lady. Thank you.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 07 May 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

3 Bed Vacancies

Posted: 20 July 2026

We currently have two standard room and one Deluxe ensuite perfect for couples or anyone who prefers a larger room available, suitable for both respite stays and long-term care. Each room offers a comfortable, homely environment designed to support wellbeing and independence.

News (3) & Events (1)

News
  • 16 Jun 2026

    ? The Inspirational Care Home Manager Award (North & Midlands) ?? Winner: Elvira Demaine – Thurlaston Meadows Care Home Elvira Demaine has been recognised by the Stars of Social Care...

  • 25 May 2026

    Thurlaston Meadows Care Home is a proudly family?run residence recognised with the Pinnacle of Success Award for Finest Family Luxury Care Home in Warwickshire & West Midlands 2026. This prestigious...

  • 05 Feb 2025

    Thurlaston Meadows Care Home (TMCH) is proud to announce that it has been honoured with the prestigious Apex of Achievement Award for Best Family-Run Luxury Care Home in Warwickshire. This...

Upcoming Events

Awards / Recognitions (13)

Accreditations

There are no accreditations posted yet for Thurlaston Meadows Care Home.

Meet the Team (12)

Elvira Demaine
Elvira DemaineJob Title:Home ManagerJoined: 2024

Elvira’s passion for care has grown in health and social care since the age of 16. The roles consisted of support worker/ carer, senior carer, lifestyle coach, care coordinator, care manager, and head of care, which have flourished into a proud care home manager. In addition to ongoing mandatory training, Elvira has completed her extended diploma in health and social care and holds an honours degree in health and social care.

Elvira has experience working with the elderly, frailty, dementia and mental health in residential care settings.

Creating a happy, homely and friendly environment that is safe for Residents to live and for staff to work is paramount. This includes ensuring residents' needs are met through person-centred care so that their quality of life can continue to bloom. Elvira is excited to continue growing relationships with the local community, relatives and friends to create a warm atmosphere for all at Thurlaston Meadows.

Jonathan Perry
Jonathan PerryJob Title:Finance DirectorJoined: 2014

Jonathan Perry is the Finance Director and joined Thurlaston Meadows in February 2014.

The Perry family have been running the home since 1991. The home is committed to delivering personalised care and support to its residents and their relatives. Jonathan is deeply involved in operating a Quality Management System to ensure the home provides the best care in a homely environment. His vision focuses on continuous improvement across all areas of the business, valuing the support and suggestions from residents, families, and staff.

Jonathan believes that recognising everyone's contribution is key to the home's success.

Jack Perry
Jack PerryJob Title:HR DirectorJoined: 2013

Jack began his journey at Thurlaston Meadows Care Home in 2013, working part-time in the kitchen. After completing his education with the Peter Jones Business Enterprise Course at Warwickshire College in 2014, he transitioned to a full-time role at Thurlaston Meadows, starting as an Admin Assistant in the office. Through dedication and hard work, Jack gradually advanced to the position of HR Manager, where he now takes responsibility for the company's payroll and recruitment processes.

Nicky Hazzard
Nicky HazzardJob Title:Quality and Compliance ManagerJoined: 2023

Nicky began her career in the pharmaceutical industry, working with the NHS, Prison Service, and Community sectors. Over time, Nicky transitioned into Quality and Compliance roles within the Health and Social Care sector.

Nicky says, "Since joining the Thurlaston Meadows family in July 2023, I have felt incredibly welcomed and supported. In Health and Social Care, it's crucial to meet the fundamental standards of being Safe, Effective, Caring, Responsive, and Well-Led. Care must never fall below these standards, and we are all committed to working together towards excellence. I am dedicated to continuous improvement, and with everyone's help and support, we will achieve outstanding results".

Linda Davies
Linda DaviesJob Title:Activities & Events ManagerJoined: 2016

Lyn Davies brings over 30 years of catering experience, with 20 of those years dedicated to the care sector. She is now using her organisation and catering skills to manage residents' activities and fantastic events to raise funds for the residents within and outside the care home.

Lyn firmly believes in ensuring that every resident enjoys each day with exciting activities and meals they love, reflecting her and her team's commitment to quality and satisfaction.

Jenna Tapp
Jenna TappJob Title:Training & Wellbeing ManagerJoined: 2018

I began my professional journey at Thurlaston Meadows in July 2018 as part of the reception team.

After spending many years in the childcare sector, I decided it was time for a change. What a good decision I made, as I haven’t looked back! Over the years, my job role has grown into a career that I thoroughly enjoy.

My current position within the company is Training & Wellbeing Manager, in which my duties include ensuring staff receive the correct and up-to-date training for the company workforce.

Recognising the crucial role of training in the care sector, we ensure it receives continuous attention. Alongside Mandatory training, we encourage and support staff to pursue further learning opportunities that are relevant to their roles.

Thurlaston Meadows holds a special place in my heart. It’s a genuinely caring environment, where the owners and directors strive to create a safe, welcoming, and friendly atmosphere for both residents and staff.

Sam Tuckey
Sam TuckeyJob Title:Head of MaintenanceJoined: 2022

Sam began his professional journey with Thurlaston Meadows Care Home in May 2022 as Head of Maintenance, working alongside a team of two other maintenance staff.

With a decade of experience in industrial maintenance and commissioning for heavy plant equipment, Sam has worked in diverse roles across agriculture, aerospace, and the steel industry. His passion for family and caring for relatives led him into the adult care industry, where he thrived in a facilities management role for a large franchise.

In 2022, Sam seized an incredible opportunity to join the exemplary team at Thurlaston Meadows. He now oversees and manages the health, safety, and welfare of the site and the residents' environment. His role involves working with legislation, ensuring compliance, and applying various manual and hands-on skills.

Sam says, "Thurlaston Meadows is truly a unique and wonderful place to work. Collaborating with this amazing and dedicated team of professionals to create a safe, welcoming, and innovative environment has been, and continues to be a great privilege"

Sue Howkins
Sue HowkinsJob Title:Catering ManagerJoined: 2020

Sue joined the Thurlaston Meadows catering team as a Kitchen Assistant and, through dedication, hard work, and a genuine passion for supporting our residents, has progressed to the role of Catering Manager. Her journey reflects her commitment to excellence and her deep understanding of what good food means in a care home setting.

With hands-on experience across every part of the kitchen, Sue leads the catering team with warmth, skill, and an unwavering focus on quality. She takes pride in creating meals that are nutritious, comforting, and tailored to individual needs, ensuring that mealtimes remain a highlight of daily life for our residents.

Sharon Orman
Sharon OrmanJob Title:Head HousekeeperJoined: 2026

Sharon joined Thurlaston Meadows in 2026 and leads our housekeeping team with exceptional attention to detail. She takes great pride in maintaining a spotless, well-presented home, ensuring every room and communal area is clean, comfortable and welcoming for our residents and their families.

Her high standards, consistency and thorough approach play a vital role in keeping the home clean and maintaining a safe environment for everyone who lives and works here.

Val Brittain
Val BrittainJob Title:Team LeaderJoined: 2022

Val embarked on her professional journey at Thurlaston Meadows in January 2022 as part of the care team. After many years in the pub trade (2017-2020) and the warehouse industry (1997-2020), Val decided it was time for a change. During this transition, she achieved my NVQ Level 3 in Hospitality Supervision and Leadership, as well as her Level 2 in Team Leadership.

Val's journey into care began in 2021, working as a care assistant for vulnerable adults in their homes, ensuring their safety and providing social and emotional support. This experience sparked a passion in her for making a difference in the lives of the elderly.

Currently, Val serves as the nightshift Team Leader at Thurlaston Meadows. Her responsibilities include overseeing a team and ensuring the delivery of quality care, fostering a safe and friendly environment for both residents and staff. Along the way, Val has also completed her NVQ Level 3 qualification in Health and Social Care.

Chris Howard
Chris HowardJob Title:Office ManagerJoined: 2024

Chris Howard, our dedicated Office Manager and Digital Champion, has been an integral part of Thurlaston Meadows since January 2024. With a warm smile and a welcoming demeanour, Chris is the unifying link in our communication hub. Whether answering calls or greeting visitors at reception, Chris ensures that everyone feels valued and heard.

But Chris’s journey didn’t start here. Back in April 2010, he embarked on a career in care—a path that would shape his passion and purpose. As a care assistant for vulnerable adults in their own homes, Chris discovered his calling. His empathy, patience, and commitment made a difference in the lives of those he cared for.

In June 2015, Chris took on the role of a field-care supervisor, overseeing a team and ensuring quality care delivery. Along the way, he earned his NVQ level 3 qualification in Health and Social Care, further enhancing his expertise.

Ask Chris about Thurlaston Meadows, and you’ll hear genuine admiration. He describes our care home as “the most accepting and well-run company I have ever seen.” Chris’s dedication to both residents and staff exemplifies our core values.

Next time you visit, be sure to say hello to Chris.

Kathryn Johnson
Kathryn JohnsonJob Title:Team LeaderJoined: 2025

Kathryn began her journey in care at a young age as a Young Carer for her mum, supporting her with day-to-day tasks around the home. During secondary school, she completed her NVQ Level 3 in Health and Social Care, which confirmed that a career in care was truly her calling.

At 16, Kathryn gained her first professional experience working weekends in a cattery. After three years, she felt ready to pursue her passion for care full time, bringing with her the empathy and understanding shaped by her own personal experiences. She started in domiciliary care as a Care Assistant and progressed to Senior Care Assistant shortly afterwards. Following the Covid pandemic, she transitioned into care home work, where she discovered a deep sense of fulfilment.

In 2025, Kathryn took the exciting step into becoming a Team Leader at Thurlaston Meadows. She is currently working towards her NVQ Level 4 in Health and Social Care to further develop her leadership skills and ensure she continues providing the highest standard of care to residents.

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