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The Vale Care Home

Castle Lane, Bolsover, Chesterfield, Derbyshire S44 6PS
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An extremely well run care homeJill H(Sister of Resident/Service User)
The Vale Care Home, Chesterfield
Staff treat my daughter with dignity and respectGillian M(Mother of Resident/Service User)
The Vale Care Home, Chesterfield
I would recommend this homeGina K(Daughter of Resident/Service User)
The Vale Care Home, Chesterfield

The Vale Care Home offers residential, nursing, dementia, respite and specialist support within a comfortable and scenic setting in Bolsover, with views towards the historic castle and surrounding countryside. The home combines professional, round-the-clock care with a calm and community-led atmosphere, where residents are supported to continue living in a way that reflects their own routines, preferences and lifestyle choices.

The home provides 37 single bedrooms, including 13 with en-suite facilities,...  

Care Provided by The Vale Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,150 - £1,300£1,150 - £1,300
Residential Dementia Care£1,200 - £1,350£1,200 - £1,350
Nursing Care£1,265 - £1,400£1,265 - £1,400
Nursing Dementia Care£1,365 - £1,500£1,365 - £1,500

Our fees cover personalised care, freshly prepared meals, housekeeping, laundry and a wide range of activities designed to support wellbeing. Additional services such as hairdressing and chiropody are offered by external professionals at a small extra cost. We’re always happy to talk through fees, funding options and what’s right for you

Contact The Vale Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Leanne Pierce(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (37)
  • Single Rooms with ensuite Wet Room (14)

Visiting

  • The home operates visiting on an unrestricted basis and people are welcome to visit either in the beautiful gardens, the communal areas, their quiet lounge area or the individual's own room.

Parking

  • Limited free parking available

The Vale Care Home Reviews (29)

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8.7

The Vale Care Home has a Review Score of 8.7 (8.738) out of 10, based on 8 reviews in the last 2 years. Over all time The Vale Care Home has 29 reviews.

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Showing 29 reviews matching selected criteria
Review from Dawn H (Daughter of Resident) published on 12 November 2018 Submitted via Postal Card
Overall Experience

My dad moved into The Vale in March of this year. He loves it here, it's clean, staff are very pleasant and hardworking. The manager is approachable. My dad says the room is very nice and he has been able to personalise it to his own taste. The wet room is amazing and my dad is offered daily if he wants a shower. The food and drink are very appetizing and ample. I think the activities coordinator is very understanding of the resident's needs and does a variety of different activities for all residents. I think the home is very safe and also value for money.

Reply from Ronnie Cavanagh, Marketing at The Vale Care Home

Thank you, Dawn, for your comments about your recent experience at The Vale Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very...  

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Review from Tracy J (Daughter of Resident) published on 12 November 2018 Submitted via Postal Card
Overall Experience

The Four Seasons is a very friendly place to come and visit. They not only take care of you, they always find time to sit and talk to you. When you come to see the residents the staff are always doing something with the residents like painting nails, doing their hair, putting on makeup, anything to make them happy. Just because they are disabled it doesn't mean that they can't be happy. They love to play games and sing songs.

Reply from Ronnie Cavanagh, Marketing at The Vale Care Home

Thank you, Tracy, for letting us know how we are doing at The Vale Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.

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Review from Pauline W (Sister of Resident) published on 18 August 2016 Submitted via Postal Card
Overall Experience

Much improved with this Manager. My sister is getting out more and activities are much better.

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Review from Cheryl B (Daughter of Resident) published on 18 August 2016 Submitted via Postal Card
Overall Experience

Staff are very good especially the new activities co-ordinator. The home itself has really improved had a makeover. Mum is much more settled now.

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Review from Yvonne P (Daughter of Resident) published on 30 March 2016 Submitted via Postal Card
Overall Experience

The manager makes himself known to residents and this is well received by them. Information about my mother's well-being is always communicated as soon as I arrive. This shows that they are observant and they care. Rooms/communal areas are kept clean. Personal clothing and bedding are also kept clean and fresh. The dining arrangements are flexible to suit residents needs which can vary. Unfortunately The Vale has had difficulty recruiting an Events Co-ordinator over several months so I cannot review this element. Perhaps this reflects the fact that the post is part time and has a requirement to drive the mini bus limiting the number of candidates.

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Review from Peggy N (Cousin of Resident) published on 22 March 2016 Submitted via Postal Card
Overall Experience

Helpful and listen to concerns.

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Review from Gina K (Daughter of Resident) published on 22 March 2016 Submitted via Postal Card
Overall Experience

I love the care and attention my mother receives from the staff and carers here. The best home I viewed for my mum any problems the manager sorts out quickly. There are some exceptional carers (day and night) that will do anything for you without any moaning. I would recommend this home to anyone looking for a family member. The home is clean and the food is fantastic.

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Review from Pam M (Cousin of Resident) published on 22 March 2016 Submitted via Postal Card
Overall Experience

Always find the staff helpful, will listen to any concerns, nothing is too much trouble for them. Very kind to residents. The home is very clean, and stayed to have meals with our cousin and find them very delicious.

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Review from D H (Brother-in-law of Resident) published on 12 January 2016 Submitted via Postal Card
Overall Experience
An excellent facility as noted below. No complaints at all.

Suggestion: get rid of the electronic servey machine. The software is not user friendly, out of date technology and complete waste of time. People must become very frustrated with it and give up (as I did). Scrap this system.

Reply from Richard Spalding, Home Manager at The Vale Care Home

Thank you for your review - we’re pleased to read how happy you are with the service at The Vale and are delighted to see you would recommend the home. We are sorry to see your comments about our new feedback system. We are keen to provide people who use our services with as many different ways as...  

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 April 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

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