
An extremely well run care homeJill H(Sister of Resident/Service User)

Staff treat my daughter with dignity and respectGillian M(Mother of Resident/Service User)

I would recommend this homeGina K(Daughter of Resident/Service User)

An extremely well run care homeJill H(Sister of Resident/Service User)

Staff treat my daughter with dignity and respectGillian M(Mother of Resident/Service User)

I would recommend this homeGina K(Daughter of Resident/Service User)

The Vale Care Home offers residential, nursing, dementia, respite and specialist support within a comfortable and scenic setting in Bolsover, with views towards the historic castle and surrounding countryside. The home combines professional, round-the-clock care with a calm and community-led atmosphere, where residents are supported to continue living in a way that reflects their own routines, preferences and lifestyle choices.
The home provides 37 single bedrooms, including 13 with en-suite facilities,...
Care Provided by The Vale Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 40 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our fees cover personalised care, freshly prepared meals, housekeeping, laundry and a wide range of activities designed to support wellbeing. Additional services such as hairdressing and chiropody are offered by external professionals at a small extra cost. We’re always happy to talk through fees, funding options and what’s right for you
The price(s) shown are provided by the care home. Contact The Vale Care Home for full pricing details and T&Cs.
Contact The Vale Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Affinity Care Homes
- Private Owned
Person in charge
- Leanne Pierce(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2025
- Number of floors: 2
Room Information
- Single Rooms (37)
- Single Rooms with ensuite Wet Room (14)
Visiting
- The home operates visiting on an unrestricted basis and people are welcome to visit either in the beautiful gardens, the communal areas, their quiet lounge area or the individual's own room.
Parking
- Limited free parking available
The Vale Care Home Reviews (29)
The Vale Care Home has a Review Score of 8.7 (8.738) out of 10, based on 8 reviews in the last 2 years.
Over all time The Vale Care Home has 29 reviews.
My dad moved into The Vale in March of this year. He loves it here, it's clean, staff are very pleasant and hardworking. The manager is approachable. My dad says the room is very nice and he has been able to personalise it to his own taste. The wet room is amazing and my dad is offered daily if he wants a shower. The food and drink are very appetizing and ample. I think the activities coordinator is very understanding of the resident's needs and does a variety of different activities for all residents. I think the home is very safe and also value for money.
Thank you, Dawn, for your comments about your recent experience at The Vale Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very...
The Four Seasons is a very friendly place to come and visit. They not only take care of you, they always find time to sit and talk to you. When you come to see the residents the staff are always doing something with the residents like painting nails, doing their hair, putting on makeup, anything to make them happy. Just because they are disabled it doesn't mean that they can't be happy. They love to play games and sing songs.
Thank you, Tracy, for letting us know how we are doing at The Vale Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.
Much improved with this Manager. My sister is getting out more and activities are much better.
Staff are very good especially the new activities co-ordinator. The home itself has really improved had a makeover. Mum is much more settled now.
The manager makes himself known to residents and this is well received by them. Information about my mother's well-being is always communicated as soon as I arrive. This shows that they are observant and they care. Rooms/communal areas are kept clean. Personal clothing and bedding are also kept clean and fresh. The dining arrangements are flexible to suit residents needs which can vary. Unfortunately The Vale has had difficulty recruiting an Events Co-ordinator over several months so I cannot review this element. Perhaps this reflects the fact that the post is part time and has a requirement to drive the mini bus limiting the number of candidates.
Helpful and listen to concerns.
I love the care and attention my mother receives from the staff and carers here. The best home I viewed for my mum any problems the manager sorts out quickly. There are some exceptional carers (day and night) that will do anything for you without any moaning. I would recommend this home to anyone looking for a family member. The home is clean and the food is fantastic.
Always find the staff helpful, will listen to any concerns, nothing is too much trouble for them. Very kind to residents. The home is very clean, and stayed to have meals with our cousin and find them very delicious.
Suggestion: get rid of the electronic servey machine. The software is not user friendly, out of date technology and complete waste of time. People must become very frustrated with it and give up (as I did). Scrap this system.
Thank you for your review - we’re pleased to read how happy you are with the service at The Vale and are delighted to see you would recommend the home. We are sorry to see your comments about our new feedback system. We are keen to provide people who use our services with as many different ways as...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 28 April 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
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