An extremely well run care homeJill H(Sister of Resident/Service User)
Staff treat my daughter with dignity and respectGillian M(Mother of Resident/Service User)
I would recommend this homeGina K(Daughter of Resident/Service User)
An extremely well run care homeJill H(Sister of Resident/Service User)
Staff treat my daughter with dignity and respectGillian M(Mother of Resident/Service User)
I would recommend this homeGina K(Daughter of Resident/Service User)
The Vale Care Home offers residential, nursing, dementia, respite and specialist support within a comfortable and scenic setting in Bolsover, with views towards the historic castle and surrounding countryside. The home combines professional, round-the-clock care with a calm and community-led atmosphere, where residents are supported to continue living in a way that reflects their own routines, preferences and lifestyle choices.
The home provides 37 single bedrooms, including 13 with en-suite facilities,...
The Vale Care Home offers residential, nursing, dementia, respite and specialist support within a comfortable and scenic setting in Bolsover, with views towards the historic castle and surrounding countryside. The home combines professional, round-the-clock care with a calm and community-led atmosphere, where residents are supported to continue living in a way that reflects their own routines, preferences and lifestyle choices.
The home provides 37 single bedrooms, including 13 with en-suite facilities, designed to offer comfort and privacy. Each floor has its own dedicated lounge and dining areas, helping to create smaller, more familiar living spaces that encourage relaxation, conversation and a sense of belonging. Outside, the accessible garden provides a peaceful space to enjoy fresh air, gentle activity and time with family and friends, supported by level pathways and seating areas.
At the heart of The Vale is a dedicated team known for their kindness, attentiveness and person-focused approach. Staff take time to understand each individual’s background, preferences and needs, ensuring care is tailored and delivered with dignity and respect. Support is provided across daily living, health needs and social engagement, helping residents feel safe, valued and included.
A varied programme of activities, home-style meals and strong encouragement of family involvement all contribute to a warm and engaging environment. With good access to local amenities and transport links, The Vale Care Home promotes independence, wellbeing and a positive quality of life within a supportive and welcoming community.
Loading travel time
Care Provided by The Vale Care Home
Primary Care Categories
Older Person Care
Dementia
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Length of Stay
Permanent Care
Respite Care
Care Types Provided
Residential Care
Nursing Care
Dementia Residential Care
Dementia Nursing Care
For a maximum of 40 Service Users
Dementia Care Types
Mild Dementia
Moderate Dementia
Other Care Provided
Parkinson's Disease
Stroke
Palliative / End of Life Care
COPD/Pulmonary Disease
Bariatric Care/Obesity
Convalescent Care
Acquired Brain Injury (ABI)
Facilities
Own Furniture if required
Pet Friendly (or by arrangement)
Close to Local shops
Near Public Transport
Lift
Wheelchair Access
Gardens
Television point in own room
Residents Internet Access
Funding & Fees
Weekly Charges per Person
Type of care
Permanent
Respite
Residential Care
£1,250 - £1,400
£1,250 - £1,400
Residential Dementia Care
£1,300 - £1,500
£1,300 - £1,500
Nursing Care
£1,300 - £1,600
£1,265 - £1,400
Nursing Dementia Care
£1,400 - £1,600
£1,365 - £1,500
Contact The Vale Care Home to confirm what's included and get a personalised quote:
Our fees cover personalised care, freshly prepared meals, housekeeping, laundry and a wide range of activities designed to support wellbeing. Additional services such as hairdressing and chiropody are offered by external professionals at a small extra cost. We’re always happy to talk through fees, funding options and what’s right for you
The price(s) shown are provided by the care home. Contact The Vale Care Home for full pricing details and T&Cs.
Funding Types Accepted
Self-Funding (Private)
Local Authority with Top-up
Local Authority
NHS Continuing Healthcare (CHC)
Support you may be entitled to
If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Tours
Onsite Tours of The Vale Care HomeUsually available on Mon, Tue, Wed, Thu, Fri(between 10:00 AM to 4:00 PM)We look forward to welcoming you to our home. Your appointment request will be reviewed by our team and confirmed once we have checked availability. Please only attend once you have received confirmation of your appointment.
The home operates visiting on an unrestricted basis and people are welcome to visit either in the beautiful gardens, the communal areas, their quiet lounge area or the individual's own room.
The Vale Care Home has a Review Score of 8.7 (8.738) out of 10, based on 8 reviews in the last 2 years. Over all time The Vale Care Home has 29 reviews.
Review from Dawn H (Daughter of Resident) published on 12 November 2018 Submitted via Postal Review Card•
Overall Experience
My dad moved into The Vale in March of this year. He loves it here, it's clean, staff are very pleasant and hardworking. The manager is approachable. My dad says the room is very nice and he has been able to personalise it to his own taste. The wet room is amazing and my dad is offered daily if he...
My dad moved into The Vale in March of this year. He loves it here, it's clean, staff are very pleasant and hardworking. The manager is approachable. My dad says the room is very nice and he has been able to personalise it to his own taste. The wet room is amazing and my dad is offered daily if he wants a shower. The food and drink are very appetizing and ample. I think the activities coordinator is very understanding of the resident's needs and does a variety of different activities for all residents. I think the home is very safe and also value for money.
↩Reply from Ronnie Cavanagh, Marketing at The Vale Care Home
Thank you, Dawn, for your comments about your recent experience at The Vale Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very...
Thank you, Dawn, for your comments about your recent experience at The Vale Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that you had a positive experience. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Tracy J (Daughter of Resident) published on 12 November 2018 Submitted via Postal Review Card•
Overall Experience
The Four Seasons is a very friendly place to come and visit. They not only take care of you, they always find time to sit and talk to you. When you come to see the residents the staff are always doing something with the residents like painting nails, doing their hair, putting on makeup, anything to...
The Four Seasons is a very friendly place to come and visit. They not only take care of you, they always find time to sit and talk to you. When you come to see the residents the staff are always doing something with the residents like painting nails, doing their hair, putting on makeup, anything to make them happy. Just because they are disabled it doesn't mean that they can't be happy. They love to play games and sing songs.
↩Reply from Ronnie Cavanagh, Marketing at The Vale Care Home
Thank you, Tracy, for letting us know how we are doing at The Vale Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Pauline W (Sister of Resident) published on 18 August 2016 Submitted via Postal Review Card•
Overall Experience
Much improved with this Manager. My sister is getting out more and activities are much better.
Much improved with this Manager. My sister is getting out more and activities are much better.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Cheryl B (Daughter of Resident) published on 18 August 2016 Submitted via Postal Review Card•
Overall Experience
Staff are very good especially the new activities co-ordinator. The home itself has really improved had a makeover. Mum is much more settled now.
Staff are very good especially the new activities co-ordinator. The home itself has really improved had a makeover. Mum is much more settled now.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Yvonne P (Daughter of Resident) published on 30 March 2016 Submitted via Postal Review Card•
Overall Experience
The manager makes himself known to residents and this is well received by them. Information about my mother's well-being is always communicated as soon as I arrive. This shows that they are observant and they care. Rooms/communal areas are kept clean. Personal clothing and bedding are also kept...
The manager makes himself known to residents and this is well received by them. Information about my mother's well-being is always communicated as soon as I arrive. This shows that they are observant and they care. Rooms/communal areas are kept clean. Personal clothing and bedding are also kept clean and fresh. The dining arrangements are flexible to suit residents needs which can vary. Unfortunately The Vale has had difficulty recruiting an Events Co-ordinator over several months so I cannot review this element. Perhaps this reflects the fact that the post is part time and has a requirement to drive the mini bus limiting the number of candidates.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Peggy N (Cousin of Resident) published on 22 March 2016 Submitted via Postal Review Card•
Overall Experience
Helpful and listen to concerns.
Helpful and listen to concerns.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Gina K (Daughter of Resident) published on 22 March 2016 Submitted via Postal Review Card•
Overall Experience
I love the care and attention my mother receives from the staff and carers here. The best home I viewed for my mum any problems the manager sorts out quickly. There are some exceptional carers (day and night) that will do anything for you without any moaning. I would recommend this home to anyone...
I love the care and attention my mother receives from the staff and carers here. The best home I viewed for my mum any problems the manager sorts out quickly. There are some exceptional carers (day and night) that will do anything for you without any moaning. I would recommend this home to anyone looking for a family member. The home is clean and the food is fantastic.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Pam M (Cousin of Resident) published on 22 March 2016 Submitted via Postal Review Card•
Overall Experience
Always find the staff helpful, will listen to any concerns, nothing is too much trouble for them. Very kind to residents. The home is very clean, and stayed to have meals with our cousin and find them very delicious.
Always find the staff helpful, will listen to any concerns, nothing is too much trouble for them. Very kind to residents. The home is very clean, and stayed to have meals with our cousin and find them very delicious.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D H (Brother-in-law of Resident) published on 12 January 2016 Submitted via Postal Review Card•
Overall Experience
An excellent facility as noted below. No complaints at all.
Suggestion: get rid of the electronic servey machine. The software is not user friendly, out of date technology and complete waste of time. People must become very frustrated with it and give up (as I did). Scrap this system.
An excellent facility as noted below. No complaints at all.
Suggestion: get rid of the electronic servey machine. The software is not user friendly, out of date technology and complete waste of time. People must become very frustrated with it and give up (as I did). Scrap this system.
↩Reply from Richard Spalding, Home Manager at The Vale Care Home
Thank you for your review - we’re pleased to read how happy you are with the service at The Vale and are delighted to see you would recommend the home. We are sorry to see your comments about our new feedback system. We are keen to provide people who use our services with as many different ways as...
Thank you for your review - we’re pleased to read how happy you are with the service at The Vale and are delighted to see you would recommend the home. We are sorry to see your comments about our new feedback system. We are keen to provide people who use our services with as many different ways as possible to give their feedback, comments and suggestions - many people have welcomed this service as a new method to do this, but we accept that this is not necessarily for everyone. We’ve received over 30,000 pieces of feedback from residents, relatives and visiting professionals across all Four Seasons Health Care homes over the past 10 months so it is a programme we intend to continue using. It helps us to continually improve the services our residents want. We are always looking at ways to improve how the system works so I’d be keen to understand your frustrations in more detail. I will be in touch to discuss further.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 28 April 2025
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
There are no news items for The Vale Care Home.
Upcoming Events
There are no upcoming events for The Vale Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for The Vale Care Home.
Accreditations
There are no accreditations posted yet for The Vale Care Home.
Meet the Team (0)
There are no Team Members posted yet.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Vale Care Home to verify any information. View our terms and conditions. The Vale Care Home has an Enhanced Service -what an Enhanced Service includes.
