The Lodge Care Home (Killamarsh)

Clean. Staff are good and enjoy the meals. I wouldn't change anything.

It has to be borne in mind that the period we are discussing has coincided with the COVID-19 lockdown, so some of the observations can only be given from a distance. Having said that, our dealings with any member of staff or management have been excellent. When necessary, at the beginning, they made sure that we were put at ease regarding any concerns which may have bothered us. It was my mother-in-law's birthday whilst she has been resident, and although it wouldn't have been normal for her, The Lodge made every effort to make it a special day for her. THANK YOU. The activities which are undertaken provide excellent stimulus.

The staff seemed genuinely helpful. The medication was missed resulting in antibiotics being administered. Unsure about monitoring hygiene. Moved rooms several times we were told, mum has dementia. Poor communication between home and relatives. A lot of lost/missing property on discharging mum, including glasses and hearing aids. We were given someone else's medication to bring home. Belongings not treated with respect and some clearly remained unused despite the home requesting them for mum. Rotting food in mums bags which was from the home. Felt totally let down by the system, staff, and authorities. Such a shame.

My dad has been in The Lodge Care Home for almost two weeks. During that time, he has received excellent care. The home is friendly and welcoming, the carers are kind, compassionate and very attentive, nothing is too much trouble for them. They have also been extremely supportive to all the family during this transitional period. The activity coordinator is very engaging. The residents enjoy all aspects of the activities provided. In conclusion, all our family have been very impressed by all aspects of care provided by The Lodge Care Home.

I think my father is well looked after in the home. My father is usually in a happy mood when we visit him.

I feel my wife is very well cared for and I feel relaxed when I am not there, that she is well cared for.

We moved my brother from a care home in Chesterfield in January of this year to The Lodge Care Home at Killamarsh. My brother was given 7 days to live, we are now in June and my brother, although very ill, is happier than he has been for a long time. The care and love he is given at The Lodge has prolonged his life and made us family very happy.

My mother was resident at the Lodge for three months during that time she was treated with great care, compassion, dignity and tenderness. My family and I were always made very welcome and kept well informed about her care. Her last days were made very peaceful and the family was given great support by everyone. I could not have chosen a more caring team to look after Mum and would not hesitate to recommend The Lodge.

My mother is receiving good care.

The staff are friendly and caring.

The management are treated with respect.

I have always been made to feel welcome, as a relative and visitor.

My mother is content, and has settled after a poor start.

My dad seems happy and says he is well looked after.

My aunt has been in the care home for 12 weeks. The staff were extremely friendly and helpful which enabled my aunt to settle in straight away. She suffered a three-week spell when she was confused due to the effects of an infection and they gave excellent care and security to help her through this period. She is now back to her usual self and enjoying being there again. I can feel settled now knowing she is well cared for and most of all safe. I personally have found the management and staff very helpful to me. If I have had any issues I have wanted sorting, nothing seems to be too much trouble.

It is wonderful and caring to all of the residents' needs.

Mum has been here for 14 months now and it has been the contributing factor to her 99th year last month. The staff are wonderful, nothing is too much trouble and there is always laughter in the place. Be it, staff, residents or both which lightens the situation. Always a pleasure to visit and I know mum is looked after.

I am pleased with the care mum has received. I know she is well looked after by the staff and the support of the local doctor's practise. We are always kept informed at all times regarding my mum's care.

A very friendly and clean home.

The only words I can say is superb. I cannot fault them they were brilliant can't say any more.

I think overall this is a good home. Staff are very thoughtful and caring for the residents. I am a good friend of one and I visit her once a week.

The staff are all very friendly and helpful and treat all residents with respect and dignity. The care is very good. It is very pleasing to see that there is not a big turnover of staff.

Lots of details to attention. Sister and staff excellent and very friendly and residents family are made very welcome when visiting. Everyone seems to enjoy the food- it is delicious and with a choice. Rooms are very pleasant and clean and all residents are treated with dignity and friendship. Lots of activities plus entertainers.

I visit my mother on a regular basis and I am happy with all aspects of her care. I know my mother is well looked after. All the staff are friendly.