Royal Manor Nursing Care Home, Derby, Derbyshire
Royal Manor Nursing Care Home, Derby, Derbyshire
Royal Manor Nursing Care Home, Derby, Derbyshire

Royal Manor Nursing Care Home provides its residents with a secure, relaxed, and homely environment in which their care, well-being and comfort are of prime importance.

Care workers will strive to preserve and maintain the dignity, individuality and privacy of all.

Residents live in a warm and caring atmosphere and staff are sensitive to individuals' ever-changing needs.

Such needs may be medical/therapeutic (for physical and mental welfare), cultural, psychological, spiritual, emotional and social, and individuals are encouraged to participate in the development of their individualised care plans in which the involvement of family and friends is greatly valued.

Activities are designed to encourage mental alertness, self-esteem, and social interaction with other residents, which is fundamental to the philosophy of the home.

Group: Pineview Care Homes Ltd

Person in charge: Dinesh Raja (Registered manager)

Local Authority / Social Services: Derby City Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 31 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Cancer Care • Challenging Behaviour • Epilepsy • Hearing Impairment • Multiple Sclerosis • Parkinson's Disease • Schizophrenia • Stroke • Visual Impairment

Admission Information: No Smokers. Ages from 65 to 105.

Languages Spoken by Staff (other than English): Hindi, Polish

Single Rooms: 29

Shared Rooms: 1

Rooms with ensuite WC: 18

Weekly Charges Guide: Personal Care Single £488 – £550 Nursing Care Single £488 – £550 (These prices are only a guideline, please contact Royal Manor Nursing Care Home to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Independent Living Training • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Bar/Cafe on premises • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Visiting:

No restriction on visiting, however, please avoid all meal times as these are as important as medication rounds for service users

Parking:

Car parking available on site for up to 10 cars

Latest Care Quality Commission* Report on Royal Manor Nursing Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

2 Bed Vacancies

posted 09 Dec 2017

single bedrooms with en-suite toilet

Reviews

8.6 Royal Manor Nursing Care Home has a Review Score of 8.6 (8.641)

The Review Score of 8.6 (maximum of 10) for Royal Manor Nursing Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 3 Reviews over all time. This Average Rating is also the rating value for Royal Manor Nursing Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.657 for Royal Manor Nursing Care Home is calculated as follows: ( (23 Excellents x 5) + (12 Goods x 4) ) ÷ 35 Ratings = 4.657

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.984 Points relating to the number of positive Reviews for Royal Manor Nursing Care Home is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 6.2 positive Reviews (31 registered maximum number of service users ÷ 5). 3 Reviews ÷ 6.2 Target = 0.484

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    2
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Royal Manor Nursing Care Home?

  • Extremely LIKELY
    3
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Royal Manor Nursing Care Home

  • Daughter of Resident/Service User
    3

Since my mam became a resident at Royal Manor Nursing home she has improved in her overall demeanour, when she needs anything or needs anything doing it is done as soon as possible. Her room is kept lovely and clean, the staff and the management are very helpful and go out of their way to make my mam happy, I would recommend this nursing home to anyone.

How likely would you be to recommend Royal Manor Nursing Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My Mum was in your care for 6years and loved every minute of it. She was more than happy with the staff and as Mum used to say they all belong to her. She was always clean and well dressed and loved the activities (especially Bingo)Meal times was something special for Mum because she loved her food, there was a different choice every day. I was happy in the knowledge that Mum was getting the best of care.

How likely would you be to recommend Royal Manor Nursing Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

A Happy environment for residents, especially since refurbishment, has been carried out. Staff are very caring and try to make my mum as happy and comfortable as possible. She is in one of the new rooms which is lovely and bright which is very important as she is "bed bound". Staff are always welcoming when I come to visit and answer any questions or concerns I have about my mum.

How likely would you be to recommend Royal Manor Nursing Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Don't Know

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

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