Royal Manor Nursing Home

346 Uttoxeter New Road, Derby DE22 3HS
Review Us
9.8 31 Reviews
  • Royal Manor Nursing Home, Derby
Royal Manor Nursing Care Home provides its residents with a secure, relaxed, and homely environment in which their care, well-being and comfort are of prime importance.

Care workers will strive to preserve and maintain the dignity, individuality and privacy of all.

Residents live in a warm and caring atmosphere and staff are sensitive to individuals' ever-changing needs.

Such needs may be medical/therapeutic (for physical and mental welfare), cultural, psychological, spiritual, emotional and social, and individuals are encouraged to participate in the development of their individualised care plans in which the involvement of family and friends is greatly valued.

Activities are designed to encourage mental alertness, self-esteem, and social interaction with other residents, which is fundamental to the philosophy of the home.
Show Royal Manor Nursing Home on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 30 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £800 – £1200
  • Self-Funded Residential Dementia Care: £900 – £1500
  • Self-Funded Nursing Care: £975 – £1500
  • Self-Funded Nursing Dementia Care: £1000 – £1600
  • RESPITE Self-Funded Residential Care: £850 – £1000
  • RESPITE Self-Funded Residential Dementia Care: £900 – £1500
  • RESPITE Self-Funded Nursing Care: £950 – £1500
  • RESPITE Self-Funded Nursing Dementia Care: £1000 – £1500

These prices are only a guideline, please contact Royal Manor Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Owner

  • Manor Care Ltd

Person in charge

  • Rhodora Mina (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Any
  • Ages from 19 to 105

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023
  • Number of floors: 1

Room Information

  • Single Rooms (30)
  • Single Rooms with Ensuite Wet Room (13)
  • Couples/Companion Rooms with Ensuite Wet Room (1)

Visiting

  • No restriction on visiting, however, please avoid all meal times as these are as important as medication rounds for service users

Parking

  • Car parking available on site for up to 10 cars

Royal Manor Nursing Home Reviews (31)

9.8

Royal Manor Nursing Home has a Review Score of 9.8 (9.758) out of 10, based on 25 reviews in the last 2 years.
Over all time Royal Manor Nursing Home has 31 reviews.

Overall Experience
  • 28
  • 2
  • 0
  • 0
  • 1
Date Published
  • 31
  • 5
  • 11
  • 25
  • 6
Reviewer Connection to Royal Manor Nursing Home
  • 15
  • 6
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 31, showing 21-31
Review from Suzie G (Daughter of Resident) published on 14 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum came for 2 weeks respite and was very well looked after by all of the care staff. My mum can be a difficult character at times and finds it hard to relate to people. However, she kept on singing the praises of all of the staff and repeatedly told me how nice the staff were.
Also as a family
we were also made to feel welcome and the staff also allowed us to bring in our dog to visit which was much appreciated.
Thank you very much for looking after my mum so well.
Reply from Rhoda, Manager at Royal Manor Nursing Home

Thank you for your feedback and it will be passed to our team. We aim to achieve the best for our service users and will continue to do so with your support.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J F (Daughter of Resident) published on 12 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at the Royal Manor has been wonderful for our mum who has been there since December 23.
She looks well, clean, eating and sleeping better.
She enjoys the entertainment and we get weekly updates on how happy she looks so much better in herself.
She has her hair and nails done and is smiling
again.
When Mum was living on her own, she wasn't eating, washing, and she didn't interact at all.
Thank you to the whole team, for making Mum look happy and looked after, it's a wonderful feeling!
Reply from Rhoda -, Registered Manager at Royal Manor Nursing Home

Thank you for your feedback and it will be passed to our team. We aim to achieve the best for our service users and will continue to do so with your support.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Amanda A (Daughter of Resident) published on 11 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad came into the home as Covid hit, it isn't close to us but we didn't get a choice. We are very happy with the home and the care that is given to him, the staff know him now and how to deal with him.
Reply from Kiran Vaidya, Regional Manager at Royal Manor Nursing Home

Thank you for providing feedback. It will be passed to our team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Amy R (Granddaughter of Resident) published on 6 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We visit our nan every week and she is always happy. The staff are welcoming, friendly and always happy to answer any questions we have. Nan has made friends at Royal Manor. The facilities are up to date. The rooms are bright and clean. We are very happy with the care that Royal Manor provide.
Reply from Rhoda Mina, Registered Manager at Royal Manor Nursing Home

Thank you for your Feedback and it will be passed to our team. We aim to achieve the best for our service users and will continue to do so with your support.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Kaz P (Daughter of Resident) published on 5 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Generally satisfied with visit, Mum seemed fairly comfortable.
Clean linen and room tidy. There was some cold drink for Mum but I couldn't get her to drink more than about 30ml.
Staff all helpful and friendly as usual, nice atmosphere in the care home.
Reply from Kiran Vaidya, Regional Manager at Royal Manor Nursing Home

Hello, your feedback is important to us and it will be passed to the team at Royal Manor.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S B (Daughter of Resident) published on 24 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visited Mum today. I stayed over an hour and she was chatting all the time. She said she had been moved around a lot (she has been in and out of hospital since January), and when I told her she was staying with you now, she was pleased to be settled. Taking into account her physical frailty, she
was really bright. This is a result of the excellent care you are giving her, and I can't praise your Team enough.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Andrew B (Husband of Resident) published on 21 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife spent two weeks of respite care from the 10th of March to the 24th of March at the Royal Manor Nursing Home. It was a positive experience, and she had her own room. It was an important two weeks as she was well looked after, and a medical need was immediately dealt with. I would have no worries
about any future respite care as the standards are high and the level of care from staff and managers is excellent.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Imelda Q (Wife of Resident) published on 23 October 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you to everyone who looked after my husband so well whilst he was in your care. I am so very grateful for everything you did for him.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Maria J (Daughter of Resident) published on 7 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my mam became a resident at Royal Manor Nursing home she has improved in her overall demeanour, when she needs anything or needs anything doing it is done as soon as possible. Her room is kept lovely and clean, the staff and the management are very helpful and go out of their way to make my mam
happy, I would recommend this nursing home to anyone.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Maria R (Daughter of Resident) published on 25 October 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum was in your care for 6years and loved every minute of it. She was more than happy with the staff and as Mum used to say they all belong to her. She was always clean and well dressed and loved the activities (especially Bingo)Meal times was something special for Mum because she loved her food,
there was a different choice every day. I was happy in the knowledge that Mum was getting the best of care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Chris (Daughter of Resident) published on 20 October 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
A Happy environment for residents, especially since refurbishment, has been carried out. Staff are very caring and try to make my mum as happy and comfortable as possible. She is in one of the new rooms which is lovely and bright which is very important as she is "bed bound". Staff are always welcoming
when I come to visit and answer any questions or concerns I have about my mum.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.758)

Overview of Review Score

The Review Score of 9.8 (9.758) out of 10 for Royal Manor Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 25 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.758 for Royal Manor Nursing Home is calculated as follows: ( (256 Excellents x 5) + (20 Goods x 4) + (1 Satisfactorys x 3) + (12 Very Poors x 1) ) ÷ 289 Ratings = 4.758
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Royal Manor Nursing Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 24 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 May 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (2)

Rhodora

Rhodora Mina

Job Title: Registered Manager Joined: 2023

I joined Royal Manor Nursing Home in December 2023. I have been managing care homes since 2009. With my extensive experience and support from our team, we can guarantee a safe and caring environment for all our residents. Our team is always willing to go beyond our regular duties to meet the needs of our residents. My focus is to maintain a strong and supportive team. Royal Manor Nursing Home is amazing, and it really is a wonderful place to live and work.

Aarti

Aarti Kaushal

Job Title: Deputy Manager Joined: 2022

Aarti joined Royal Manor Nursing Home in May 2022 as a Senior Care Assistant. Aarti is a Registered Nurse in India. She came to the UK to fulfil her dream of becoming a Registered Nurse here. Royal Manor supported Aarti’s future to fulfil her dream of becoming a Registered Nurse. After passing all the exams to become a registered nurse, Aarti passed with flying colours and recently got her NMC registration. Because of Aati’s dedication to work, she was offered the post of Deputy Manager, and she accepted to put herself forward for the role of Deputy Manager. With her high levels of commitment, dedication, charisma, and unwavering positivity, Aarti is no doubt fit for the role.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Royal Manor Nursing Home to verify any information. View our terms and conditions. Royal Manor Nursing Home has an Enhanced Service - more info.