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Royal Manor Nursing Home

346 Uttoxeter New Road, Derby, Derbyshire DE22 3HS
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Royal Manor Nursing Home, Derby
Royal Manor Nursing Home, Derby
Royal Manor Nursing Home, Derby

Royal Manor Nursing Care Home provides its residents with a secure, relaxed, and homely environment in which their care, well-being and comfort are of prime importance.

Care workers will strive to preserve and maintain the dignity, individuality and privacy of all.

Residents live in a warm and caring atmosphere and staff are sensitive to individuals' ever-changing needs.

Such needs may be medical/therapeutic (for physical and mental welfare), cultural, psychological, spiritual, emotional...  

Care Provided by Royal Manor Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 30 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Contact Royal Manor Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Rhodora Mina(Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages from 19 to 105

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023
  • Number of floors: 1

Room Information

  • Single Rooms (30)
  • Single Rooms with ensuite Wet Room (13)
  • Couples/Companion Rooms with ensuite Wet Room (1)

Visiting

  • No restriction on visiting, however, please avoid all meal times as these are as important as medication rounds for service users

Parking

  • Car parking available on site for up to 10 cars

Royal Manor Nursing Home Reviews (39)

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9.9

Royal Manor Nursing Home has a Review Score of 9.9 (9.901) out of 10, based on 20 reviews in the last 2 years. Over all time Royal Manor Nursing Home has 39 reviews.

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Showing 39 reviews matching selected criteria
Review from Kevan C (Son of Resident) published on 29 July 2024 Submitted via Website
Overall Experience

My dad was moved to the care home from hospital as he was very weak and frail and suffering the end stages of dementia. Everyone at the home made us feel so welcome and the care and compassion for my dad in the last 2 weeks of his life could not have been better. They tried to keep him as comfortable as possible and changed his food to 'easy to swallow' as his swallowing became more difficult. A TV was set up in his room so he could watch the Euro matches even though he was very ill and were present when he finally passed even though my sister arrived just too late. Thanks for everything.

Reply from Rhoda, Registered Manager at Royal Manor Nursing Home

Thank you for your feedback and it will be passed to our team. We aim to achieve the best for our service users and will continue to do so with your support.

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Review from S T (Relative of Resident) published on 16 July 2024 Submitted via Website
Overall Experience

People should be aware this home does not take complex needs, will make family homeless if need feeding peg etc as the new manager does not accept them. The carers use other people's personal things (hygienic) ie razors on different people within the home. Shove food in if need help so they end up with aspiration pneumonia. All around more training for the carers. Would not recommend, only the nurse, she's fantastic.

Reply from Rhoda, Registered Manager at Royal Manor Nursing Home

We are obviously disappointed that you have had a negative experience. We take all feedback very seriously. However, as a responsible provider, we do an assessment to see if we can meet the needs of any prospective clients. Unfortunately, after re-assessment, we felt that we can no longer meet his...  

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Review from Kerry B (Daughter of Resident) published on 5 July 2024 Submitted via Website
Overall Experience

My mum has been a resident at Royal Manor for the last 20 months. My mum went there for respite, but due to deterioration in Mum's health, she stayed there permanently. My mum settled in well and the staff treat her like family. There is usually always some kind of activity going on which Mum is encouraged to take part in. Mum can be difficult sometimes, but the staff due to experience and knowing Mum are able to diffuse the situation and keep Mum calm.

Reply from Rhoda -, Registered Manager at Royal Manor Nursing Home

Thank you for your feedback and it will be passed to our team. We aim to achieve the best for our service users and will continue to do so with your support.

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Review from Alice C (Relative of Resident) published on 5 July 2024 Submitted via Website
Overall Experience
This care home has staff and managers with the right time, skills and experience to do their jobs.
They have clean buildings, rooms and bathrooms.

There have been a wide range of activities for residents at home and outside. All the staff treats the service users as their own family. There are good quality food choices and options for the residents. I would recommend this home for your family.

Reply from Rhoda -, Registered Manager at Royal Manor Nursing Home

Thank you for your feedback and it will be passed to our team. We aim to achieve the best for our service users and will continue to do so with your support.

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Care / Support
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Treated with Dignity
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Review from S D (Daughter of Resident) published on 5 July 2024 Submitted via Website
Overall Experience
I visited nine other care homes in search of places for my dad. It was such a relief to walk into the hallway of Royal Manor Nursing Home and know I had found such a warm, friendly, well-decorated, welcoming place for them both, at last.
'Homely' is our overriding feeling, now my dad has been there for the past 7 months.
The staff are caring and considerate and always friendly.
My dad is now settled and content with their 'new home'. Nothing is too much trouble for anyone; the chef, the handymen, the cleaning staff and the care staff. They all work in a friendly, positive atmosphere.
The staff work hard with activities to keep the residents busy!
The chef is skilled and inventive and my dad particularly is enjoying foods he has not had the pleasure of for years! Management support absolutely good. I visited usually Saturday and hospitality from all the staff and management best ever seen.

I am so happy with Royal Manor and I recommend it to so many friends also.

Reply from Rhoda -, Registered Manager at Royal Manor Nursing Home

Thank you for your feedback and it will be passed to our team. We aim to achieve the best for our service users and will continue to do so with your support.

Facilities
Care / Support
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Treated with Dignity
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Review from Tom F (Son of Resident) published on 24 April 2024 Submitted via Website
Overall Experience
My mum has been a resident at Royal Manor for around twelve months. She settled quite quickly and is the most content I have seen her for a while. The staff and care they provide are excellent. Royal Manor is a very friendly environment and there always seems to be an activity of some sort going on with the residents during my weekly visits.

My mum is happy and that is most important to me.

Reply from Rhoda -, Manager at Royal Manor Nursing Home

Thank you for your feedback and it will be passed to our team. We aim to achieve the best for our service users and will continue to do so with your support.

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Review from Sally W (Daughter of Resident) published on 10 April 2024 Submitted via Website
Overall Experience

My dad is very settled at Royal Manor. The staff are excellent and nothing is too much trouble for them. I would highly recommend this care home to anyone wanting a warm environment for their family's care.

Reply from Rhoda, Manager at Royal Manor Nursing Home

Thank you for your feedback and it will be passed to our team. We aim to achieve the best for our service users and will continue to do so with your support.

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Review from Debra H (Daughter of Resident) published on 25 March 2024 Submitted via Website
Overall Experience

Very good. Staff very helpful, friendly and attentive to Mum and needs are very well met. There is always somebody on hand to talk to if I have any concerns regarding Mum. She is happy and safe here and has the opportunity to come downstairs and take part in activities, has nails painted, etc. Also is able to have items in her room from home, tv. pictures etc. that make it feel homely.

Reply from Rhoda -, Manager at Royal Manor Nursing Home

Thank you for your feedback and it will be passed to our team. We aim to achieve the best for our service users and will continue to do so with your support.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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Review from Suzie G (Daughter of Resident) published on 14 March 2024 Submitted via Website
Overall Experience
My mum came for 2 weeks respite and was very well looked after by all of the care staff. My mum can be a difficult character at times and finds it hard to relate to people. However, she kept on singing the praises of all of the staff and repeatedly told me how nice the staff were.
Also as a family we were also made to feel welcome and the staff also allowed us to bring in our dog to visit which was much appreciated.

Thank you very much for looking after my mum so well.

Reply from Rhoda, Manager at Royal Manor Nursing Home

Thank you for your feedback and it will be passed to our team. We aim to achieve the best for our service users and will continue to do so with your support.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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Review from J F (Daughter of Resident) published on 12 March 2024 Submitted via Website
Overall Experience
The staff at the Royal Manor has been wonderful for our mum who has been there since December 23.
She looks well, clean, eating and sleeping better.
She enjoys the entertainment and we get weekly updates on how happy she looks so much better in herself.
She has her hair and nails done and is smiling again.
When Mum was living on her own, she wasn't eating, washing, and she didn't interact at all.

Thank you to the whole team, for making Mum look happy and looked after, it's a wonderful feeling!

Reply from Rhoda -, Registered Manager at Royal Manor Nursing Home

Thank you for your feedback and it will be passed to our team. We aim to achieve the best for our service users and will continue to do so with your support.

Facilities
Care / Support
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Treated with Dignity
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Review from Amanda A (Daughter of Resident) published on 11 March 2024 Submitted via Website
Overall Experience

Dad came into the home as Covid hit, it isn't close to us but we didn't get a choice. We are very happy with the home and the care that is given to him, the staff know him now and how to deal with him.

Reply from Kiran Vaidya, Regional Manager at Royal Manor Nursing Home

Thank you for providing feedback. It will be passed to our team.

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Review from Amy R (Granddaughter of Resident) published on 6 March 2024 Submitted via Website
Overall Experience

We visit our nan every week and she is always happy. The staff are welcoming, friendly and always happy to answer any questions we have. Nan has made friends at Royal Manor. The facilities are up to date. The rooms are bright and clean. We are very happy with the care that Royal Manor provide.

Reply from Rhoda Mina, Registered Manager at Royal Manor Nursing Home

Thank you for your Feedback and it will be passed to our team. We aim to achieve the best for our service users and will continue to do so with your support.

Facilities
Care / Support
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Treated with Dignity
Food & Drink
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Review from Kaz P (Daughter of Resident) published on 5 March 2024 Submitted via Website
Overall Experience
Generally satisfied with visit, Mum seemed fairly comfortable.
Clean linen and room tidy. There was some cold drink for Mum but I couldn't get her to drink more than about 30ml.

Staff all helpful and friendly as usual, nice atmosphere in the care home.

Reply from Kiran Vaidya, Regional Manager at Royal Manor Nursing Home

Hello, your feedback is important to us and it will be passed to the team at Royal Manor.

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Review from S B (Daughter of Resident) published on 24 April 2023 Submitted via Website
Overall Experience

I visited Mum today. I stayed over an hour and she was chatting all the time. She said she had been moved around a lot (she has been in and out of hospital since January), and when I told her she was staying with you now, she was pleased to be settled. Taking into account her physical frailty, she was really bright. This is a result of the excellent care you are giving her, and I can't praise your Team enough.

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Review from Andrew B (Husband of Resident) published on 21 April 2023 Submitted via Website
Overall Experience

My wife spent two weeks of respite care from the 10th of March to the 24th of March at the Royal Manor Nursing Home. It was a positive experience, and she had her own room. It was an important two weeks as she was well looked after, and a medical need was immediately dealt with. I would have no worries about any future respite care as the standards are high and the level of care from staff and managers is excellent.

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Review from Imelda Q (Wife of Resident) published on 23 October 2019 Submitted via Website
Overall Experience

Thank you to everyone who looked after my husband so well whilst he was in your care. I am so very grateful for everything you did for him.

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Review from Maria J (Daughter of Resident) published on 7 November 2017 Submitted via Postal Card
Overall Experience

Since my mam became a resident at Royal Manor Nursing home she has improved in her overall demeanour, when she needs anything or needs anything doing it is done as soon as possible. Her room is kept lovely and clean, the staff and the management are very helpful and go out of their way to make my mam happy, I would recommend this nursing home to anyone.

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Review from Maria R (Daughter of Resident) published on 25 October 2017 Submitted via Website
Overall Experience

My Mum was in your care for 6years and loved every minute of it. She was more than happy with the staff and as Mum used to say they all belong to her. She was always clean and well dressed and loved the activities (especially Bingo)Meal times was something special for Mum because she loved her food, there was a different choice every day. I was happy in the knowledge that Mum was getting the best of care.

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Review from Chris (Daughter of Resident) published on 20 October 2017 Submitted via Website
Overall Experience

A Happy environment for residents, especially since refurbishment, has been carried out. Staff are very caring and try to make my mum as happy and comfortable as possible. She is in one of the new rooms which is lovely and bright which is very important as she is "bed bound". Staff are always welcoming when I come to visit and answer any questions or concerns I have about my mum.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 03 May 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (0)

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Meet the Team (2)

Rhodora Mina
Rhodora MinaJob Title:Registered ManagerJoined: 2023

I joined Royal Manor Nursing Home in December 2023. I have been managing care homes since 2007. With my extensive experience and support from our team, we can guarantee a safe and caring environment for all our residents. Our team is always willing to go beyond our regular duties to meet the needs of our residents.

I am passionate about leading with kindness and compassion and about ensuring residents receive the highest standards of care. I strongly believe in continually improving the experience of those who live in our homes, making sure Royal Manor Nursing Home is a place where residents feel safe, respected and truly at home. My focus is to maintain a strong and supportive team. Royal Manor Nursing Home is amazing, and it really is a wonderful place to live and work.

If you are considering care for a loved one, please feel free to give me a call and arrange a visit. I would be delighted to show you around our residents’ home.

Aarti Kaushal
Aarti KaushalJob Title:Deputy ManagerJoined: 2022

Aarti joined Royal Manor Nursing Home in May 2022 as a Senior Care Assistant. Aarti is a Registered Nurse in India. She came to the UK to fulfil her dream of becoming a Registered Nurse here. Royal Manor supported Aarti’s future to fulfil her dream of becoming a Registered Nurse. After passing all the exams to become a registered nurse, Aarti passed with flying colours and recently got her NMC registration. Because of Aati’s dedication to work, she was offered the post of Deputy Manager, and she accepted to put herself forward for the role of Deputy Manager. With her high levels of commitment, dedication, charisma, and unwavering positivity, Aarti is no doubt fit for the role.

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