Her room is lovely and comfortable. Five stars from me and Mum.Dawn B(Daughter of Resident/Service User)
Her room is lovely and comfortable. Five stars from me and Mum.Dawn B(Daughter of Resident/Service User)
A homely and welcoming setting, Cedar Court Care Home is situated in a quiet, residential area of Wigston, near Leicester.
Offering high quality residential and nursing care that supports people to live a positive quality of life, the team are professional and friendly, giving residents the peace of mind that every aspect of their care is covered by people who genuinely care. Led by a home manager with a wealth of...
A homely and welcoming setting, Cedar Court Care Home is situated in a quiet, residential area of Wigston, near Leicester.
Offering high quality residential and nursing care that supports people to live a positive quality of life, the team are professional and friendly, giving residents the peace of mind that every aspect of their care is covered by people who genuinely care. Led by a home manager with a wealth of experience, the goal at Cedar Court is to provide the kindest possible care in a place where residents feel truly at home.
Inside, the home boasts a selection of great spots to socialise, dine, exercise and be creative – many with lovely garden views. The pretty enclosed garden, tended to by some of the residents, is a favourite setting in which to relax with friends and family. For residents who like a pamper, the hairdressing salon is also a popular spot.
The catering team at Cedar Court understands the nutritional needs of older people and creates delicious meals to ensure a lovely dining experience for all residents and visitors. All meals can be enjoyed in the lovely dining areas or, in the warmer months, the outdoor spaces are also firm favourites with residents and their loved ones to enjoy a spot of al fresco dining.
The price(s) shown are provided by the care home. Contact Cedar Court Care Home for full pricing details and T&Cs.
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Cedar Court Care Home has a Review Score of 9.4 (9.367) out of 10, based on 9 reviews in the last 2 years.
Over all time Cedar Court Care Home has 66 reviews.
Arrival was prompt and welcoming. Staff very kind and helpful. On the whole, not too daunting stay. Thank you. See you next respite.
Arrival was prompt and welcoming. Staff very kind and helpful. On the whole, not too daunting stay. Thank you. See you next respite.
My husband went strawberry picking with the care home and I went too and it was a well organised morning. Enjoyed by all who went.
My husband went strawberry picking with the care home and I went too and it was a well organised morning. Enjoyed by all who went.
Activities are quite good, staff pleasant to residents and visitors at all times.
Activities are quite good, staff pleasant to residents and visitors at all times.
I find the homecare quite good. It's nice and clean, the rooms are always tidy etc.
The staff are very helpful, even when really busy. All in all, I find the care very good.
I find the homecare quite good. It's nice and clean, the rooms are always tidy etc.
The staff are very helpful, even when really busy. All in all, I find the care very good.
Good care, caring staff but sometimes short of staff meaning a long wait for toileting.
Good food. The armchair in the room had a strong smell of urine so family wouldn't sit on it.
Good care, caring staff but sometimes short of staff meaning a long wait for toileting.
Good food. The armchair in the room had a strong smell of urine so family wouldn't sit on it.
At Cedar Court, we have a Housekeeping Policy and Procedure that our housekeeping team follow daily which takes into account not just the home but also any furnishings contained within the home environment. In regards to the call bell waiting, we do have policies and procedures to fulfil and we aim...
At Cedar Court, we have a Housekeeping Policy and Procedure that our housekeeping team follow daily which takes into account not just the home but also any furnishings contained within the home environment. In regards to the call bell waiting, we do have policies and procedures to fulfil and we aim to attend each call in a timely manner. If the call cannot be answered within a timely manner, then we would expect the care team to communicate how long it will be before they can attend and an approximate time so that the care team can effectively prioritise and minimise any potential anxiety or distress that may be caused.Thank you for raising your concern with ourselves.
Could be improvements in the dining room, giving all more time to eat.
Could be improvements in the dining room, giving all more time to eat.
The home is always clean and tidy, the food is well cooked and the staff are always having fun with the residents. The staff member who looks after the games and films is very conscientious. She is always looking for ways of making the residents lives bearable and fun.
The home is always clean and tidy, the food is well cooked and the staff are always having fun with the residents. The staff member who looks after the games and films is very conscientious. She is always looking for ways of making the residents lives bearable and fun.
Since the activities coordinator took over daytime activities, she has taken a strong stand on involving the residents. Enthusiasm is her middle name. Great girl.
Since the activities coordinator took over daytime activities, she has taken a strong stand on involving the residents. Enthusiasm is her middle name. Great girl.
Community spirit felt with patients and being joined by carers.
Community spirit felt with patients and being joined by carers.
Me and my family find the staff very friendly and helpful. The room is clean and comfortable and the food looks appetising and he seems to eat it all.
Me and my family find the staff very friendly and helpful. The room is clean and comfortable and the food looks appetising and he seems to eat it all.
My honest opinion would be that on arrival and during the first week, I was satisfied with the care provided for my mum. After that, the care declined each week resulting in my witnessing neglect of my mum who obviously needed help and more care than was provided. She was only at the home for 4...
My mum passed away early January 2017
We sincerely apologise for any...
Thank you for highlighting your concerns in regards to the person-centred care delivery at our home.We sincerely apologise for any distress that has been caused to yourself and your family and we offer our sincere condolences for the loss of your mum.
As resident has dementia she does not remember to tell us anything. When she had a water infection the nursing assistant on duty came to us as soon as we came in and explained what she had (as the infection had made our friend more confused) and that she had been put on antibiotics to treat the...
As resident has dementia she does not remember to tell us anything. When she had a water infection the nursing assistant on duty came to us as soon as we came in and explained what she had (as the infection had made our friend more confused) and that she had been put on antibiotics to treat the problem. This was explained to us which we are grateful for.
Many thanks to all.
Many thanks to all.
I attended the homes Christmas fair and it was smashing. The manager, staff and residents made a lovely effort. It was very festive. Whenever I have visited I have been made to feel very welcome.
I attended the homes Christmas fair and it was smashing. The manager, staff and residents made a lovely effort. It was very festive. Whenever I have visited I have been made to feel very welcome.
Whilst I cannot fault the day to day personal care my Mum had in the 2 1/2 year stay at Cedar Court, I cannot say the same for the management and communication. Only a few hours after my Mum passed away in the night I was 'greeted' by "this is your account balance" by the office staff, not a word...
Whilst I cannot fault the day to day personal care my Mum had in the 2 1/2 year stay at Cedar Court, I cannot say the same for the management and communication. Only a few hours after my Mum passed away in the night I was 'greeted' by "this is your account balance" by the office staff, not a word of condolence - nor was I sent any letter or card of sympathy. I got a card from the vet when my dog died!
We are pleased to hear that you could not fault the care provided to your mum. Your comments have been passed to management with regards to the timing of requesting the account balance and this has been reflected upon. We can assure you that the whole staff team thought very highly of your mum and staff attended your mother’s funeral as a way of paying their respects.
My parents were both in care homes which we considered at the time to be of a high standard. Cedar Court Care Home, in my opinion, is relaxed, professional and with such dedicated staff. It was a relief to the family to know that we were leaving my wife in such good care. Having unrestricted...
My parents were both in care homes which we considered at the time to be of a high standard. Cedar Court Care Home, in my opinion, is relaxed, professional and with such dedicated staff. It was a relief to the family to know that we were leaving my wife in such good care. Having unrestricted visiting times made it easier to call anytime of the day for our family and her friends. We consider that other care homes could learn a lot from the modern approach that Cedar Court Care Home administers.
Would recommend to every enquiry.
Would recommend to every enquiry.
No Complaints in all departments
No Complaints in all departments
Absolutely first class
Absolutely first class
My mother has been in this care home for 10 months now and being 95 and wasting away on arrival she is now eating well, active and joining in with other residents. The carers have been exceptional with prompting her to be interactive again after being almost a recluse and its lovely to have her...
My mother has been in this care home for 10 months now and being 95 and wasting away on arrival she is now eating well, active and joining in with other residents. The carers have been exceptional with prompting her to be interactive again after being almost a recluse and its lovely to have her back.
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HC-One’s Cedar Court care home in Wigston, Leicestershire has been busy transforming the garden area of their care home in a bid to win the winning title of this year’s...
HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...
HC-One care homes across the UK are marking International Men’s Day on Tuesday, November 19, 2024, which aims to raise awareness of men’s wellbeing. HC-One resident’s wellbeing is a key...
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“For me, kind care is delivering the best possible experience and quality of life for every Resident.”
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